staff was great, pool area amazing

great pool - if you don’t mind feeling like you’re at a kids waterpark

great ambiance close to magic city casino good gym chic contemporary staff pleasant

gym and pool

in the room free breakfast bar plenty of towels for me

no restaurant, no bar and no room service

huge respect to tammy at the bar she was the best

also, the gym has a goofy, pretty much unusable cybex machine

there were no packets of regular coffee in my room. i had to order room service for coffee.

nothing. i thoroughly enjoyed my stay. maybe room service could be a little less expensive.

room service was very good

the pool was amazing

the rooftop pool was excellent

good location, super clean, friendly staff, nice pool area and great lobbybar

one of the few properties in the area that serves room service until

free convenient parking

trouble with the wifi at first but later it worked ok

i had a good time, quite environment, free parking for my car

were brilliant, pool was good, location was great for us

the room was spacious and had a balcony, with adequate parking

choose wisely :) with two teenage kids it was a comfortable getaway stay, 2 sofa beds are fine, but kids were used to their own queen

the location is perfect! and the pool area is spectacular!

very kid-friendly, definitely a place to go for a date night or honeymoon without the kids

didn't like that i was with my daughter and they didn't have a kids menu

the wifi is terrible in the room! room 313

great facilities and staff especially the gym - it was hardly used

instead, a mini bar with 300$ worth of alcohol, hotel merch and other useless stuff

the room service is ok, decent, nothing special

loved the service, our suite overlooking the sea and all the facilities, the gym, the floor top pool with amazing views and the restaurant was very good

there's a $5 fee each time you order room service

bar area needs to be bigger :) wonderful view limited space unless you go outside but it was too

good shuttle services to airport and mall

the restaurant and bar staff were exceptional after our flight delays resulted in this stay.

the sound of the gym on top of my room.

wifi could be stronger

the pool and bar area. not a lot of people or kids.

worn, the pool is in need of major repairs and power washing

poor breakfast

the breakfast was great, but pricey.

the restaurant wasn't serving the benedict eggs at breakfast for which ritz is famous for

we were expecting a nicer pool area

location was great, view with balcony is exceptional for the sunset, rooftop pool & ph gym were great

price and location. the pool and hot tub are great!

equipment of the kitchen was very poor

full size kitchen appliances were new

there are amenities like a pool (which was being renovated during our stay), a nice fitness center (overlooking grand ave) and

views, especially from the gym and pool

room very clean with kitchenette

the spa and pool area were old and too much chlorine

pool and gym facilities were very

location and availability of gym, pool.

kitchen with large fridge, vitro, oven, dish washer and microwave

view, parking in the building, washer/dryer, fitness room with sauna at the building's penthouse, pool

loved everything about the property the rooms were clean, the pool was great

we were with 4 adults and 2 kids and it felt like we all had our own wing

balcony view, the bed was so comfortable, beautiful kitchen, friendly service in all departments and great

you could use it at the bar or do a 2 hour bike rental or join a yoga class etc

no regular housekeeping , gym is dirty (floor) bathroom is very slow

free drinks during happy hour were a nice touch and the pool was really nice

pool table and bikes were available as was tvs for group watching

travelled with my children and we have choosen the property because it has good size of pool, gym and a bar

is so good and host is super helpful with early check in and if i told any problem they were ready to address with best customer

clean, good gym

were doing renovation so the gym wasn’t available

was not really breakfast, a bar to go inside of a brown bag along with an apple

it's in the middle of nowhere... n it's short staffed when it comes to the bar and dining.

reasonable price quiet and pool area very excluded

with the free shuttle from the airport, early check in after an over night flight, breakfast, pool, gym

slow room service

oking or the hotel), but there was a problem with the early check in / late checkout feature that was supposed to be part of my package

you could have breakfast earlier

no early check in options

we also took advantage of having a full kitchen with the exception of an oven

we arrived late at night after a long overseas flight with 2 kids

the pool was good for my kids

my kids were in love with room

front desk team was very welcoming and the room, pool and fitness amazing

quiet, quaint, breakfast plus shuttle

friendly staff, clean rooms, directions to good food. shuttle to the ship.

started off poorly, wife did not ask about the shuttle bus being a shared van with two other nearby properties so we waited a lot longer then we

breakfast and shuttle to the airport included also on top of a mm amazing inexpensive rate

close to airport, free shuttle bus ideal for short or long stay. would recommend

the pool wasn't heated was the only knock we could have had but it was january and we still went for a

pool included to enjoy the summer, gym 24/7

gym air conditioning was out

there is a bar inside the hotel with good drinks and good people

the hotel overall was lovely the bar, the pool table, my balcony, the spacious room was awesome

swimming pool clean with great view

small gym poor breakfast

breakfast has less choices and should have different daily

our last night, we couldn’t do laundry because house keeping was using the one washer and dryer for two hotel establishments

comfortable bed top quality bath products great view nice pool decent gym

breakfast, go somewhere else

everything, pool, city view, clean, modern, nice size, location

room service was only available till 4pm

not have breakfast at the hotel - the location is excellent especially if you have a rental vehicle -you can

pool area was under construction so crowded in smaller area