there was good wifi access, and the smart tv was also welcomed

2 tvs and lovely stocked kitchen

i liked that it had everything you would need even though we didn't need a full kitchen

we travelled with a pet and found the space to be very pet friendly - it was nice to have more space in this

clean - comfy bed, great shower, tvs in bedroom and living room, excellent bathroom, great kitchen facilities,

rooms is simple, towels and room service upon request, hotel provide nothing, their major job just to keep

access to the rooftop bar and shuttle were not available due to the pandemic but that obviously is not the

good amenities with a bar, restaurant, and a large pool area for kids

as a family with kids, it was off the beaten path and quiet

great staff, great gym

location and free bus pool and general service

free wifi, breakfast is ok. staff is friendly. the room is clean.

the pool is great and relaxing

the pool area was fairly private and very clean

wifi ok

i also jad a large group of college kids sitting in hallway from

requested room service and didn't receive it due to miscommunications with the front desk and kitchen

requested room service and didn't receive it due to miscommunications with the front desk and kitchen

location was perfect and pet friendly

ddle aged women from new york i believe) was wonderful, very friendly and kind to us & our 2 kids

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

no room service and no safety bars in bathroom for such an expensive hotel!

location great pool shuttle to downtown great wayerview

didn t really have a kitchen in the suite, no stove or trash bags available.

food and bar area closed after 11am and didn t reopen until 4pm

room service, limited hours and menu at cafe

everything - shuttle service to downtown, breakfast vouchers

could not get the wifi to work with our cell phone

we didn't have the breakfast at the hotel but we did make use of the free shuttle to downtown

was disappointed no room service didn t know u had to request it and no one told me until i had to call down

not having room service is understandable under the circumstances but nothing feels special for the regular

the gym is extremely small for a property of this size and luxury and it does not have a television in

another downside was that the pool did not have lap lanes nor could you eat at the pool prior to lunchtime

had 3 customer service related items that were unsatisfactory: 1) i called room service for fresh towels as we

hotel gym is too small and not much equipment

nice spa treatments

was able to get into the room early check in

pool area could be nicer

24 hour coffee/tea bar in the lobby for guests

awesome location .. clean front desk staff great very nice inside nice pool

great pool, great food and bar as well

the front desk staff are wonderful - the breakfast options are good as well.

outdoor and garage parking both available with no additional charge

the breakfast area was crowded, but the staff handled it with replacing fresh food & smiling faces

the outdoor hot tub had college kids past 1am, and unfortunately i could hear everything from our 3rd floor

the outdoor hot tub had college kids past 1am, and unfortunately i could hear everything from our 3rd floor

snuck an unadvertised $250 pet fee for my 6 pound dog onto my bill for a one night stay

good size room & bathroom, gym a good size & functional

the only restaurant/ bar option is the restaurant next door which is only open in the evening

were lovely, wine bar in attached historic home was fun, beautifully decorated and relaxing

i was there for 3 nights in a kings suite with kitchenette facing a brick wall that blocked the light

each room has a kitchen, very well appointed, including coffee bean grinder and drip coffee maker, stove, nice

some have very high price tags but have drab and colonial/historical decor and provide bare minimum

and bar were both closed long term so that was a bit disappointing bc no room service or on site food

fresh coffee beans for coffee and bar stocked with beverages and snacks

the bar across the courtyard was outstanding

sumptuous breakfast buffet very clean and quiet rooms very good location, huge parking lot nice design regularly

nice pool and hot tub

cost and the pet charge

the wifi didn t work properly. there were things that wouldn t load.

bed was comfy (the pull out bed for the kids not so much)

very high quality full kitchen. double fridge, etc.

drawback is that the bar is closed and no coffee shop or snack bar

in suite laundry and very clean spacious rooms w fabulous shower.

beautiful location and rooms. i loved the kitchen and washer/dryers in the suite.

no bar or restaurant

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

was a bit disappointed that the kitchen only had one cup and two people stayed in the apartment

we booked king with small kitchen

we loved the picnic basket breakfast

convenient rooftop bar and restaurant overlooking city, as well as a rooftop heated mini pool

our room have a lovely kitchenette, lounge area along with the bedroom and bathroom which was all open plan

breakfast presentation was lovely and the staff from the kitchen was very friendly and

kitchen and bar were only open periodically during the day.

was wonderful, pleasant very helpful staff, atmosphere and breakfast was top tier

wine and cheese and morning breakfast were both quite nice

no room service

the pool was tiny and there was no hot tub

pool is

the check in staff were exceptional at offering me a choice of rooms, i loved the rooftop pool and the lobby

room service in bags with no plate was not convenient at all

room, 335 opened to the pool

and the room service was a pleasant surprise

the hotel has a lovely vibe both at the pool and around the property

very clean . having the pool and bar was amazing!

in room refrigerator, was told they had no runners for room service to go to restaurant then restaurant said

everyone enjoyed the time including all our kids

the continental breakfast was superb and the champagne nightcap was a lovely surprise after a long day of

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

the breakfast was offered in a bag to go and so was the happy hour

musty odor to it and management upgraded us to the upper floor flat with a kitchen, dining area and living room

breakfast was grab and go

hotel; fantastic location; spacious rooms; friendly staff and great pool area

pet friendly, welcoming staff, nice accommodations--room was lovely

it closes at 8, and the day i was able to take my kids , we got there and it had closed at 6, so they missed

open bar from 5 pm on was added plus

room was on a lower floor adjacent to elevators- also on the floor with pool and spa- so lots of kids- we are

outdoor area could have been more comfortable seating, bar service outside

fireplace did not work

we had a huge kitchen with full sized fridge, but a little odd to find nothing in it

minibar or room service

we really needed laundry. none provided. our room 103 was dark and noisy

wifi wasn t the best. hot tub was great but was advertised as a pool.

breakfast was good and the lobby was very beautiful!

the continental breakfast could have been better

there was even a small pool if you go in the summer

happy hour with free food and drink, the variety of breakfast items, different each day, the warm pool

lovely breakfast bar with plenty of drinks and a brill afternoon snack and fresh cookies in the evening

my husband lives the candy station and i loved the hot tea and coffee bar which was out all day

breakfast was delicious and great selection, wine and cheese reception was perfect way to end a

the hotel had so many special touches, from champagne welcome, breakfast buffet or room service (no charge) to

seamless check-in & champagne welcome, to the well-appointed rooms and complimentary breakfast ( room service

enjoyed the in room included breakfast and the cool speakeasy style bar in the lobby

breakfast for a 5 star hotel could be much better. no gym.

decor was awesome and bar downstairs was tasty

bathroom could have been cleaner. ice bucket so small it was worthless. no pool hot tub or gym.

a great property with kids as there is no place to go hang like a pool or courtyard but you are close to everything

very friendly staff and a pool for the kids. we recommend this hotel.

booked a double room with a balcony because i have 2 kids

no wifi service

the water pressure was fine and hot, and the wifi was fine

location the patio the music the gym the pool

is not available in the breakfast area until 7:00

breakfast was very satisfying and the location was perfect for exploring charleston

didn't eat the breakfast

the staff were excellent special shout out to brian at the bar and andre the valet who provided great suggestions

hot grits & toppings on the breakfast bar made my dayud83dude0b

need better breakfast and room service options

couldn't log into the free wifi with none of my apple devices

was great and having it brought by room service was even better

breakfast was wonderful i also like that their was 3 location you could have breakfast

if we had known our front facing room would be looking onto a crane and our three kids would be awakened early

the kids would have liked an arcade or pool table/ ping pong table.

the view was absolutely beautiful! clean rooms. we loved the fireplace and tub

the fireplace was a really nice added touch and ambience

this time we brought our kids and they had exceptional time

we felt a big uncomfortable having small kids with us, many other guests got check in gifts we did not

the girl went to a back laundry room and finally found 2 towels and wash cloths

of stuff going on here for the kids, and the adults also,

is good; cleaning staff were friendly and helpful; peta, a waitress in the fish house, was

did not like that you had to have your room key to enter the pool that was an inconvenience

no open restaurant just a loud bar with a limited selection of ridiculously expensive food

the rooms are good size and the breakfast was decent with a very nice large area to eat in

staff courteous and friendly, delicious hot free breakfast, nice room, most comfortable bed

the breakfast was great in the mornings and you can tell the hotel pays attention to detail

dog walking path was so convenient as well as being able to bring our dogs instead of finding a pet sitter at

breakfast,laundry facilities, spacious clean rooms

in the case of overseas visitors due to the high cost of data usage in the us we rely on wifi but of course

was a bit far from charleston itself, altho the drive to and parking in the city were fine

the place oozes retro cool from its charming pool house with a shimmering, picture-perfect pool to its

modernized but retaining it's character great pool, with poolside bar and towels provided

very clean, nice room, comfortable beds, nice bathroom, easy parking. also like the onsite bar.

there are not many parking places.

a very small detail in the pool area was the music was too

location on shem creek and free parking included

breakfast could have been better

pool