the pool hot tub rooms for real nice a lot of places to eat right around there

they have a laundry room & vending drink machine

too hot or too cold could not regulate to get it right, nice machine didn't always have ice, laundry rooms inoperable, no breakfast things that are advertised should be just that accessible

room, broken furniture, uncomfortable beds, broken laundry room

laundry is not working

nicely decorated, nice pool area, and rooms were great, beds were very comfy, pillows were nice and linens were clean

comfortable room. as expected. gym. clean.

didn't like that there was a 50$ early check in fee most places don't do that.

has everything i needed,room was very clean,beds were very comfy, we used the gym, is open24/7 everything was good

pool was clean and everything worked

room was right above the pool, kids playing in the evening would be a problem but we were jet lagged so able to fall asleep

clean rooms', nice pool area, quiet, staff were accommodating, complimentary parking and wifi

my room was next to the pool and there were 2 woman in the pool drinking and they were super loud,kids were in the pool at 930pm

wifi was not working properly, i had to call the tech support line in order to set up internet use

you can't give you customers complimentary breakfast yeah i end up spending $30 on a chocolate bar a bag of nuts and something to

ds, maybe

didn t like that the wifi was off during my entire stay , the jacuzzi was dirty and wasn t working as well i asked the

great staff! pet friendly!! clean room!! love the pool!

they currently don't have room service, but do have a limited 'food to your room' type thing, however the extra fees turned

breakfast was good but too expensive. our meal was 120 for room service breakfast for 4 people

minimal breakfast but good quality

clean, easy check in, gym

the staff was nice and the gym had enough equipment

nice and clean. ot has a gym

great location, extremely modern and clean. the bar patio was a nice touch.

wifi didn't work, tv would freeze

room service person told me they had just cleaned the carpets

room service was awesome and quick

the bar area, restaurant were closed to other visitors

no microwave in the room no pool in the facility

showed us how to keep an amazing rate with a one time late check out after getting in after 12a

back doors opened up to the pool area

also it is very clean and the pool is to die for

clean big pool walking distance of many many food places and shopping great for the price

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta

good room service nice facility nice rooms

parking garage is 2 blocks away, $30 a day to park, pay for wifi, gross breakfast

and outdoor pool

starbucks hours are shortened due to covid and no more room service

room faces a swimming pool

clean rooms, comfortable beds friendly staff & pool w/ hot tub

i was concerned about picking a safe place with my kids having never been to california before and i felt perfectly safe the whole time

complimentary breakfast ordinary but convenient

very cozy loved our balcony and the breakfast was great the kids loved the waffles!

little continental breakfast would have been nice

we are going to stay here everytime we visit our kids in this area

minor - the gym wasn’t the best kitted out but you can definitely manage a workout of some sort

my kids loved it

they did not even have cereal for the kids

pretty good but there’s no breakfast and the gym is sorta small and in the morning sounds of planes landing leak

kids loved the outdoor movie! room service food was excellent

th free detergent

boutique hotel, we always stay at the garland when visiting our kids who live in sherman oaks

it would be great if they could add an airport shuttle and full kids menu at the pool.

free tram to city walk. bar on site.

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

excellent dining and bar selections

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

drinks at the bar are outrageously expensive and made me resentful.

we arrived to the hotel late around 9pm and had a club sandwich in the bar area: the sandwich presentation was terrible, the french fries were way too many

also kids in pool screaming, to class se to room not to be bothered

the room service comes from the saddle ranch, which is right across the street and open late

i will be forever greatful for the help you gave me and my kids

ich was heated in winter, the kids loved it) was a great little hideaway

pool area, great size rooms

the design of the hotel, breakfast, little cozy backyard, staff, free parking, etc

clean, comfortable and friendly staff, extra parking, and continental breakfast.

and the daily breakfast baskets were wonderful

was quiet felt very safe and bed was very comfy, kids loved the giant tub and the private patio

the shower took a little getting used to, and breakfast was average at best.

the friendliness of staff. the rooftop bar and pool.

roof deck with pool

the friendliness of staff. the rooftop bar and pool.

not a great hotel if traveling with kids. pool is only open for kids from 7am to 12pm.

bar staff this time around were really less friendly than the past two times we were there

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the staff even though they had no front desk

kitchen was great

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

had a yuca bar in a corner room across our room

a little kitchen with a refrigerator was helpful to store drinks, microwave items etc