location. and pool. the staff was awesome

room service ends early

wifi was spotty and sporadic lack of room safe especially as overseas visitors (although i

laundry service

food in the restaurant and bar were excellent

not really. the pool coulda ? ? ve stayed open later

floor of bathtub slippery hang bar in place but still needed a mat or something y

early check in, service and location.

restaurant or room service due to covid-19, but they did provide a nice brown bag breakfast

room was very spacious. great to have the separate kitchen and lounge room.

the wifi worked well. very soft and comfy sheets.

pet friendly, clean and modern. staff was great.

wifi quality fell out and nt working on balcony

tue location was great, except rooms, really clean with a great breakfast. i would stay again.

the gym had two machines not working ?

i also loved that the pool had long hours so we could go early in the morning

pool

location, pool, staff

hotel, great pool and staff were the nicest people i have come across while staying in hotels

lack of room service

loved the robes and slippers and room service

loved the gym

free shuttle around austin and complimentary coffee service on every floor

beautiful , shuttle service

there is a well stocked mini bar and the room service is open late

poor wifi

mesage came in when we arrived at airport, requested early check in

room service does not include the making of your bed

did not use gym. used office facility for work but printer was not working.

i have 3 kids and i booked room with 2 queen beds

not a good place for kids , pool is way to small .

the heated pool was a plus

there is a bar with an extensive food menu up there

the rooftop pool and deck is amazing, with cabanas and its own bar and grill

screaming kids

crowded swimming pool , small bed , tight room , i ordered a late sandwich

pool was quite small and crowded

the bar happy hour is amazing and so was the room and view!

room service was very expensive and it arrived an hour later pure rubbish

nobody attendant around pool on an 80 degree

good gym with sufficient equipment

the shower linear drain was partially clogged, water pooled in shower

loved the gym

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

the spa is not close to the gym. gym should have steam showers too or sauna to use

sat outside at the cutest wine bar next door, found fresh pecans in the courtyard, and took a morning walk

i love the layout with the restaurant bar and coffee shop and then hotel separately

restaurant was closed on sunday; wifi isn t posted or on a secure network ( not great if you re a biz traveler

it was perfectly cozy with a coffee bar and restaurant

excellent food and bar (but no breakfast(

the staff were exceptional giving us an early check in and late check out which we really appreciated

the gym was 24 hours

that they didn t have room service.

the breakfast was also very good with lots to choose from

highlights for me were the smooth check-in process, high-speed wifi, delicious breakfast, and the welcoming

staff, including kitchen staff were very accommodating when approached.

i actually took a shower after my massage in the spa because the shower was much better there than the room

pool not in use over christmas as i ve rink over it

spa could definitely be better

air conditioner is noisy; the pool area is outdated; the restaurant was a rip-off; and i was charged for 3 nights

our room and the view from the pool was incredible overlooking lady bird lake

location, great gym, comfy beds and pillows

were a number of teenage kids staying at the hotel during the weekend that would hang out in the halls between

pool was very nice

amazing view of the river. suite great for family with kids. great location, easy to get around.

and the kitchen was a great addition

location pet friendly privacy

the coworking space and gym are good enough for a weeks stay

pool, staff, facilities and room/grounds

the pool was a bit small....i appreciate space is limited

nothing that can be changed. parking and the stinky garbage by the back gate. that s all.

validated parking in a nearby lot was appreciated

parking spots are sooooo tight, especially when other guests with gigantic cars insist on squeezing

nothing really. if i had to pick would say very few parking spaces.

great location, easy parking

decent gym, and nice pool

wish there was more for kids

staff, adam at front desk, ty ( server) by the pool restaurant as well as her manager

pool bar is awesome

gym was good

room service was varied, affordable, and prompt

the wifi sucked, never worked and tv was difficult to use

the staff, the location, the pool

food and bars within walking distance

but has balcony,wow and when checking out after paying they front desk gentleman told me i made a room service

the kitchen is nice and you can borrow bikes

the gym is under renovation so you hear that all day and a bar under my window spent the entire time

the gym is under renovation so you hear that all day and a bar under my window spent the entire time jackhammering

the gym was great when it wasn't under construction

back door opens to bar on rainy street

very clean, modern, location, good breakfast, friendly staff

can be a bit loud at night because it is next to traffic and a bar

location is central, the room was confortable. they provide breakfast and it was good.

close to entertain areas breakfast was good

no hangers confusing check in crowded pool

the full kitchen and dining area was great since most of the restaurants serve texas sized portions

pool was amazing with great views of the city at night and the sunset

well located complex, amazing rooftop pool with amazing skyline views

pool

i had to reach out to them to thank them as the hotel was just lovely including the grounds and pool

we did not have breakfast.

we live in austin and wanted to spend a couple days on south congress, and enjoy some time in the pool

lovely pool and extremely friendly/helpful staff

room service was extremely overpriced and just not good, and a 20% service fee was charged with no

pool transats are all sloping downstairs which is very uncomfortable

i come here for the pool bar and pool. it has a nice vibe.

staff , large clean room with nicely arranged furnitures and materials , well maintained swimming pool

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

more direction on how to get to check in would have been appropriate when we called from the parking lot

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

we loved the pool area, it was very hip and beautiful

great location! we easily walked to shop & eat. cozy atmosphere and pet friendly:)

bar and outdoor seating area can get very popular in the evenings so if your room is near that area

gorgeous place, amazing room service breakfast. i highly recommend.

love the pool and the service is fantastic

comfy outdoor seating and pool area

of staff to recommend restaurants quiet ac and comfortable bedding outdoor seating free parking

parking is cramped...

parking wasn t that great.

parking was tight. price was high for a moderate room. had a off smell.

wifi was a little slow on my first night but this was attended to by the heywood team very quickly

not enough parking.

not ideal to not have a 1 parking space for each room at the least

the location of my room was in the second floor next to the gin bar and above the restaurant so it was really

located in the heart of east austin's trendy restaurant and bars area

the wifi is wonky, sometimes it's great, more often it is in and out or hard to log onto

quiet and clean. nice hotel bar and great location to bars and restaurants.

have been charged a $60 room service bill despite using nothing from the mini bar

i had to find a bar with wifi to access the codes needed for access and

the wifi was really good

for example, music playing at the pool and lights on 24/7, tvs on in vacant rooms, overall very bright in our

the bar area, while aesthetic, didn't appear to be in service (no tap handles on the bar)

so it was a bit like sleeping in a kitchen

if you have a pet this might be a small problem

pet owners beware

gym was small and no lighter free weights

the staff was accommodating and the gym had everything i needed

the aesthetic, the staff, the bedrooms, the restaurant and bar- this hotel is a real gem ud83dudc8e

the diner / bar restaurant attached is good value with very friendly staff - i had breakfast there as well as

a larger swimming pool will be much better (current pool is the size of a typical texas home swimming pool,

as a result we had free parking ($40/day) as the entry gate works on wifi

kids wished the pool was heated

hung out at the pool as the sun set and it was gorgeous, would recommend getting drinks from the bar and hanging

major problem when traveling with kids

we needed a early check in and she was very accommodating

all in all great deal with free parking and free wifi

liked the fact that the premises had its own laundry area

it was very clean. breakfast was ok but hey it was free. i would book this place again.

would rate it a 4 star, very clean and nice for the price, and had a laundry facility for the guests

room closed, pool restroom closed, key card had to be reset numerous times, had to ask for new shower curtain

loved the very spacious room that we received, and the breakfast was very good for the price

room was large and clean the bed was comfortable the breakfast was very good the bar was good with henry the

senor holding bar for getting out of bath tub needed on left side also

laundry facility was well priced

room service meal i ordered was disappointing

no laundry service.

balcony with furniture. housekeeping to come daily and take room service items.

wasn't able to connect my mac to wifi

also, the pool and jacuzzi needed to be cleaned better

breakfast in the restaurant was lovely and kids really enjoyed the pool

good room service

it was only a short drive to downtown austin and had plenty of parking on site

i ordered room service, the briskett, it was tough and chewie, tasted like old boiled

ample parking even for my 26 foot moving van

we didn t use the pool or gym but they were both nice, especially the pool area

the shower!!!! very nice the workout room and the pool

elevators were slow when going from gym/pool level to room.

breakfast menu was outstanding; lemon ricotta pancakes were phenomenal

location, professional staff, cleanliness of room, robe & slippers and attention from room service staff