good restaurant food , excellent breakfast , fresh fruit, juice etc easy parking

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

good breakfast too

breakfast pancakes and eggs undercooked quite offten.

the breakfast had lots of options and was yummy

wifi with disruptions in several rooms

the wifi was too bad. didn t work properly in the bedroom.

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

the wifi system has a problem and lacks any security

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for our

situation and parking facilities are excellent the property is situated in amongst vineyards

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for motorbike short walk into town plenty of restaurants

easy, onsite parking

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

unhelpful and the person in the bar was very rude

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

the spa was really good and invigorating

no swimming pool for children

the facilities were like swimming pool and etc was extra

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

lots of gym equipment

rooms, cleanliness of the place, good facilities (including gym), complimentary apples and coffee

kind and pleasant staff, comfortable room, small but serviceable gym (a few cardio machines, a rack of dumbbells and a lat pulldown/fly machine)

great staff, super nice gym

had interconnected rooms so our two young kids could have some independence

great gym on the premises too

great gym

gym a little limited.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities that

it has small gym although better say a couple of cardio machines and some

breakfast and gym were excellent

unable to take dog into bar to get a coffee very small parking space 46

room service but we wanted a light meal in the evening

the wifi connection was intermittent and bad. the door to our room was very difficult to open

i wish we had stayed during the summer when the pool was open

if you have young kids this is the place to be as there is a small amusement park on the back side

great room, the pool unfortunately was closed by the time we got there, and had to leave before it opened at 10am,

great sunrise room 225 the sunset from the bar area was equally great

music in the bar would be nice in the evening !!

good bar and restaurant with a terrace

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

location away from touristy congestion, friendly staff and good parking garage with ev charger

nice bar area

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already sleeping)

the bar staff were very happy to continue serving us beyond midnight

the menu of the breakfast is same every day

had to pay to use the gym, it was an independent health club (very nice) it would be great if the hotel either had its

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

breakfast was the same for 4 days

pool and pool area was very nice but small.

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

breakfast was lovely

swimming pool looked fantastic but unfortunately didn’t get chance to use it

the pool was clean

large parking nice pool breakfast flexibility it’s probably not a palace but it’s very

green and calm area, very large room, private terrace of the room, bidet, swimming pool and of course the friendliness of luis

brand new, with bed the size of a football field! breakfast was excellent and good value.

breakfast or even a coffee was not available before 8am.

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

catering and bar quality is excellent and reasonably priced rooms are modern and well

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining area) if need

pintxos at the bar are excelent

lively bar & pichos looked very tasty

the bar makes the best gin and tonic i have ever had

great location and bar at the front

lovely roof-top pool, great design and interiors, great gym

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not allowed to enter

kids loved the science museum that is just behind the hotel (just take the walking

early check in was much appreciated

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

the special notice of what hotel advertises as pool - actually a small jacuzzi for not more than 3-4 people

the pool is really super tiny.

only issue we ran into was that the bar staff at the restaurant downstairs weren't very nice to us when we came to ask them for ice and

rooms for the price, very convenient underground parking ( if available ), staff were great, good gym, it is approx 15 to 20 min walk to the old town ( for us was not an issue), we enjoyed the

disappointed the spa pool was not available

delighted there was a good car park. we were facilitated with an early check in.

wifi didn't work with iphone

wifi was very poor

free wifi

location, staff, breakfast, wifi

only thing we didn't like was the breakfast. the food wasn't very good.

excellent breakfast in a well laid out

great location, extremely clean and comfortable room, great breakfast

was no bar at the hotel but there are plenty just around the corner

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

spa wasn t available and parking was too expensive.

spa facility not at building.

great room service

breakfast with good view out over the concha good room service good cuisine in restaurant excellent outlook from sea view balconies extraordinarily

have a small gym and bigger pool with sun loungets

the staff were very helpful, beds were probably one of the best we ve slept on and the rooftop bar is incredible

excellent bar and room service

the gym was closed for renovation which wasn't advised prior, but that just motivated our group to

overpriced extremely small rooms no gym

all lovely and clean, staff always helpful and breakfast very good and plentiful

nice modern accommodation, with lovely views, a pool and car parking.

comfortable and modern hotel, good room service, staff was friendly and keen to help.

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

great breakfast. wide variety. helpful staff. high quality.

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car and finding a space to leave the car in a busy city

my only complaint is the gym doesn't open until 9am. nothing else bad to say

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car and finding a space to leave the car in a busy city

everything. really nice decoration. nice details for the kids.

ability to use the gym during a longer period...gym did not open until 9:00...not good

great hotel. great staff. amazing food/room service. great location.

was extremely kind and helpful and the hotel offers everything you need including a sauna and gym which was a huge plus

the restaurant and bar areas attached to the hotel called narru are lovely, great atmosphere and food - but the food

i would suggest to get a suite if travelling with kids/baby

hotel in a brilliant location with fabulous restaurant/room service

a laundry is a 4 minute walk away

breakfast was great and the lady who served it extremely polite

breakfast was lovely

breakfast could have had a little more choice, but it is a small hotel so nothing much to complain

lovely breakfast, great room, friendly staff and excellent location