the breakfast!

the laundry accommodations and the gym were excellent

the breakfast was good and the pool/hot tub was great

free car parking

rebecca helped us out with strange stuff going on in parking lot

they not only offered breakfast they offered salads and subs two time thur my stay

i got the room with the spa tub, and that was nice too

bar and grill is

the bar inside the hotel was great, staff was very pleasant. made us feel completely welcomed.

it's great!! pool, bar, room service the location rocks!!

not the hotels fault but kids running up and down the hallway till 2am

pool and bar and restaurant p

location good, gym good , room heating system very good

you can’t beat having a kitchen with the room

the outdoor spaces, gym, and pool were great

breakfast was pretty good, but the staff was amazing

issue of toilet being a little loose from the floor and strong chemicals in the pool but that was very minor and didn't worry to much about it

the breakfast was extra helpful

pool closes too early for adults!

beds are super comfy, pool wasn’t ice cold and hot tub wasn’t boiling

i had such a good experience with staff and the facilities such as the pool, patio, and very clean rooms, i will always stay at this location

free breakfast was great & they have a pretty good size jacuzzi

there is a pool

special shout out to janice for being so lovely during our breakfast

crummy, tiny pool no hot tub

the breakfast was good too

everything was good i love to clean and beautiful it was enjoyed my stay workout room pull and breakfast

kids and adults were in the halls all night long very loud

an expert at his job and made it easy to check in he was there at 11pm when we checked in and the breakfast bar was pretty decent so i would stay there

your room smell carpet white cabinet smell in the carpet or kids to be the carpet dirty room smell bad no tolerance no towels celebrity

3 kids with nothing to do

charges me for a pet fee after i left and didn't return my deposit

in relation to elizabeth park boat launch

they had a great time in the pool

that i overslept and missed the breakfast.

pool

clean and bright. good breakfast. spacious room and pet friendly.

under construction and no gym, breakfast

had shuttle to pick us up and take us back in the morning

lack of communication between staff, the day prior to our arrival i called up and requested an early check in, however upon arrival there were no rooms ready and no note of our early check in

going on inside the hotel property and there was a lot of paint everywhere and they had the gym room wasn t open and they had all kinds of things in there in boxes

breakfast

staff, close to airport with shuttle and option of keeping car in their lot cheaper than airport

i also loved the bar at the property

breakfast attendant wasnt friendly

shuttle service, available bar and restaurant, and the fact that the front desk sold beverages

closeness to airport and free shuttle

indoor pool and laundry center

kids running past the quite time

our first weekend away from the kids in years and this was the hotel we booked

the ceiling was leaking in the gym. it was cleaned up fairly quickly.

very clean, helpful staff, breakfast was very good and plenty of chooses

the pool and hot tub needs a thorough cleaning

the staff at the bar recommended a lovely restaurant for my nieces graduation and we loved it

bar only had 6-8 tables

(now i know this is not true - as i had eaten at the bar the evening before and knew it could just be put-on my tab

health club gym

hotel is clean and the area around is nice, the small bar at reception for snacks or drinks, the shuttle from and to airport every 20min you just need to

was under construction so you had to walk outside to get back from and to the pool hot tub area it was to cold to walk outside wet but other then that loved the

the drink prices at the bar very excessive $9.

i will be booking again very soon all my trips i will be booking with y all food was great room service was excellent and i loved

we liked the pool. also, this hotel was a very quiet place to stay.

shuttle service driver was excellent

shuttle and excellent proximity to dtw airport

have timely shuttle

location was convenient, close to restaurants. shuttle service to airport was a bonus!

on-site bar and restaurant

high prices in the gift shop store, not family friendly to give the kids a couple bucks to shop with no peanut butter for breakfast toast or

the indoor pool was cold, my kids couldn't enjoy it

high prices in the gift shop store, not family friendly to give the kids a couple bucks to shop with no peanut butter for breakfast toast or

amenties was un available out door pool not available garden not available laundry room not available no game roo

no ac, no hot water, no wifi.

also you close your pool to early ly son was disappointed we had a late check

the pool should have been heated more & breakfast was not good.

was a descent price, has a gym, pool, restaurant and bar.

the bar and grill was exceptional

pool room and water cold.

i didn't like that i had to wake up at 3 am just to miss my shuttle because the

were stuck at airport overnight, found this hotel with shuttle service

bar wasn't open no pool just seemed sterile better places right next

breakfast, no pool or hot tub, fire hoses missing on almost every floor

price and shuttle bus to airport

wasn't available i could speak to someone in the am i accepted the response it was late my kids had already fallen asleep on top of the bed

check out, clean guest laundry, fitness center, nice friendly bar, helpful staff ,store prices not too bad and free

never visit this hotel especially with kids

wasn't available i could speak to someone in the am i accepted the response it was late my kids had already fallen asleep on top of the bed

desk told me to do and renew everything so i had already told one housekeeper who came to get our laundry that we was staying and

loved the cleanliness of the suite, heated pool, free use of computer in their business center ( and printing), tasty breakfast with lot of

suite deal: clean, comfortable, eggs cooked to order in the included breakfast buffet, shuttle service to airport, truly great hamburger at their burger

free airport shuttle. off site airport parking with qwick-park

the breakfast and reception was wonderful

very nice accommodations. has a bar and nice breakfast. clean and staff was exceptionally nice.

bar was under construction

shuttle and restaurant close

washed up at the sink) the only thing they had for breakfast was free coffee

lot of teeny flies coming out of sink, bathtub could be cleaner, breakfast can have more

breakfast bar was under construction

i used the shuttle to pick up our daughter at metro airport and that went very smoothly

shuttle to the hotel was every 30 mins

my kids enjoyed the pool and being able to order desserts from the attached restaurant

should state that the restaurant and bar are closed weekends

pool was very cold. the children did not enjoy the pool.

great continental breakfast

breakfast was awful compared to other springhill suites

loved the breakfast, rooms and it was clean.

spacious rooms, shuttle service so convenient. breakfast is grab and go

the free shuttle and location to airport helped us pick this hotel

room service was

didn't like that kids who were there for hockey tournament were running all threw the halls, knocking on doors being

gave us an early check in when we asked which was nice

did not get near the pool to see if there was a hottub - too many kids/very noisy

indoor pool, the bar area, the seating areas with the t

great free breakfast

the shuttle booking was easy and takes you to your airline gate

it was lovely to be able to have some fresh brew coffee in the lobby area before we took the shuttle to the airport at 4:30am

were noisy kids this time, had to get up early

said hot breakfast but there was none served

the room was big and clean. the pool area was nice and the kids had fun!

location and shuttle service

gym was closed.

nice pool gym

the pool was closed for maintenance but was opened later that day

hotel has a free shuttle to the airport,that is great as well

than a half a mile away from the long-term shuttle parking, which was excellent for us leaving out of dtw

the quick free shuttle from airport was really convenient and the driver was very friendly

breakfast, great variety of food choices and super pristine clean environment

pool area bland and not very inviting to relax

big comfy beds , very quiet and right next to car park and shuttle ..

rooms was very clean and quiet, the staff was kind and helpful and breakfast was excellent.

where rude they treated me and my kids wrongly we got a room the tv didn't work black stuff on the wall i was told to clean my own

the shuttle was timely and got us to our terminal fast

gym is very limited

breakfast and was quite in evening

hot tub was broken halls were dirty. more hooks needed in bathroom. gym equipment broken.

we were very comfortable, breakfast was a great, they had a free shuttle to henry ford museum

breakfast was good and lots of choices. better than standard. staff responsive.

continental breakfast was really inclusive, dining area was clean

the pool was really nice wish the spa would have been working but that was something that couldn’t be helped ☺️the staff was

patios,gazebos,koi pond,furniture and benches, all over the hotel to relax in,late check out time

a very nice facility with swimming pool and fitness center that i wish i took advantage of

loved the pool, the spa and the sauna

we enjoyed the pool, hot tub and gym

i like the spa bath in the room. just wish it was in another area.

spa tub in room booked did not work. second room smelled like stale cigarettes.

the continental breakfast. the juice was watered down and it wasn't enough food.

they need to add more to the breakfast menu like it used to be

breakfast was nice it was free and everything was updated

tness room, garden, parking lots)

great staff. very helpful. fitness center very nice.

servers in bar seemed stressed/understaffed. fitness room was way over air conditioned.

there was no late night room service.

in sufficient parking

floor and elevators were wet because people didn't have since to dry their feet from the pool

arrived late and checked out mid-morning, so we didn't even look at the pool or other amenities

pool was clean room was well equipped and exactly the size for the family we stayed

very clean. accommodated early check in

i could hear kids running around upstairs, and the people in the next rooms conversation word for word

room service offered even for extended stays due to covid but each day the towels were taken away

free parking, coffee, tea and sometimes cookies are great

breakfast area was dirty, crowded, need more tables, chairs.

the staff and laundry room.

wifi crashed a lot and very slow

there were a lot of kids

was close to where i needed to be, price was right, room was clean…but if wanting to use gym - horrible

when i needed clean towels, the front desk sent me to the laundry room to ask for more

they have laundry facilies,they, had not quarters

i didn't use any of the facilities on site (pool, exercise room, laundry) because it was a one night stay and it was

the gym was well equipped

minimal parking when events were going on

daughter and i ordered room service

they could take a lesson from the bar staff

got up the last day to leave and were parked in the hotel parking lot, however someone attempted to steal our car

there was a family on floor above us that was letting their kids run and jump for hours during our time to sleep

there were big kids running up and down the hallways all

we were tired, it was almost 12:00, 2 kids and 2 elderly parents and the frent desk was rude, saying that i should solve this with

the property has a small indoor pool and a fitness center

i could hear the kids in the room across the hall

parking, many kids, service desk slow not enough help breakfast area was not clean

given another room with hair on the bed, room service says just shake it off

this is ok, but a bar of soap should still be provided

many kids that were straight out of the pool running around and making noise and getting the floors

parking, moderate breakfast available for purchase, bed is extremely comfortable, air is crisp, pool and jacuzzi are both open

the continental breakfast was in the very small front lobby

would recommend taking a light or 2 out from above the spa bath, it's too bright

spa tube was perfect and bed very comfortable

i think just the breakfast it could be better

was hoping continental breakfast would have cold hard boiled eggs in there fridge.

clean and staff was very pleasant. pool was great

comfortable beds, pool, sauna, customer service was the best i've seen, overall it was absolutely awesome place to

had trouble turning on the whirlpool tub next to the pool

the staff was friendly. front desk was quick and efficient. the pool and gym were clean

restaurant and bar had wonderfully late hours and the staff was very accommodating

pool had no heat. tried booking one more night, couldn't accomodate

the front desk lady upon our arrival was very friendly and the breakfast was superb!!

breakfast was ok.

staff excellent. breakfast good.

* we didn't use the pool or gym, however, every time we passed by there were ppl inside and it looked clean

safe this is the place, it seams quiet no one hanging around but the cops all hours parked in parking lot

i had issues with the wifi and cable

parking, boom boxes playing outside in parking lot, lobby closed, sloppy sign commanding patrons to

parking lot was like driving through a minefield, very bad

comfortable. wifi weak as he** though lol

there was only 1 waffle maker which lead to some waiting times during breakfast (families = children who love waffles + parents who love waffles on vacation)

i do park n fly, so i parked my car there and they provided a free shuttle bus to the airport

not enough breakfast items

pool was too small

the pool was closed

rude zero customer skills for some reason the shuttle drivers seem to be in charge

pool

picked the hotel because it's close to the airport and they offer shuttle to and from airport

despite most of the facilities like the gym and pool being closed due to covid-19, we still had great service and a clean and quiet

thank goodness we got the spa sweet so we were able to make our own water made company

the breakfast was excellent! the pool and hot tub were great!

relaxing by the pool

reasonably close to the airport (and has an hourly shuttle)

great hotel. nice pool & hot tub.

property misrepresents their airport shuttle and parking limitations

breakfast was good

friendly staff, good breakfast, comfortable bed.

lovely breakfast included

the flexibility of early check in and late check out and that you are very pet friendly.

service and staff as well the room was clean and breakfast was good with a variety to choose

no pool. breakfast wasn’t good and did not like my coffee

paint fumes. and no pool?!?

the breakfast was exceptional and very peaceful and quite

that there was nothing on television to watch and there was no pool

not enough selection for breakfast

we liked our room, enjoyed room service for breakfast and dinner

the hotel was really nice , the roof top bar had amazing drinks !

microwave in the room and the room service is so expensive and you can't heat up your food

the extra fees from room service through me off guard.

the room service menu lack variety

we have two kids - one is 4 years old and the other is less than a year old

room has a full kitchen with a dining table and chairs, plus a couch and an accent chair, perfect for family

we have 3 kids so i stayed with them in the room while my husband had to make 2 trips down from the 3rd floor

staff , breakfast and location

due to covid19 , the breakfast was alright, in packages, would have enjoyed some muffits though.