pool wasn't super clean other than that i would still stay again

the breakfast was decent

the breakfast was wonderful. the entire hotel staff was excellent and very helpful .

breakfast was awesome

friendly staff, clean facility, and good breakfast!

we also loved the european feel of the breakfast atrium area

clean room, nice breakfast

hotel and fantastic breakfast at natalia's, also really nice dinner options around

get a room further away from the spot that breakfast is served

breakfast was delicious-provided by the restaurant 4 doors east of the hotel-we were a little late

i was happy to arrive and have a great quality of room, expectations, and pool/sauna area

we are from olympia, wa and i wanted to take my kids out of the house and do something fun

breakfast could be so much better.

kids liked the pool

there was no bathroom or changing room in or near the pool/sauna area.

they even have a pool which was great for kiddos

jacuzzi spa in the room was absolutely wonderful

rooms clean and quiet, breakfast was good

room, nice and spacious indoor pool, health breakfast options (plus a pancake maker

due to covid there is no traditional breakfast, but they do give you a brown bag breakfast, and that was much appreciated

i also appreciated the amenities offered, such as the laundry room and fitness equipment

small but useful gym

free and well maintained laundry room

the best. big rooms. kitchenettes

were extremely comfortable - kitchen well stocked for easy light meals

a breakfast during covid it was great

couldn’t use the swimming pool, because they had the temperature way too low.

clean hotek with free breakfast

the pool could've been cleaner

would be nice to have bananas at breakfast

with no other choice, i step out to get the bar soap from the sink and nearly slip because the bathtub is so slippery

loved hope clean the pool and hot tub area was

the pool and hot tub were awesome as well

location, the indoor pool, the staff was friendly and helpful

states it offers dinning with a picture of a bar like atmosphere and called it a bistro

breakfast needed more fuit

they have a great pool and spa as well

i’d bribed my kids with driving 12 hours in a day to get there to swim but couldn’t cause closed

was done about the loud kids screaming and running the hallways all hours of the night (12am-3am) the remote for the tv in

not deliver services offered, your customer should not pay for services unrendered, ie: pool use, spa use, gym use, continental breakfast

24 pool and hot tub

beds were comfy, clean room friendly staff and quiet hotel. we really enjoyed the 24 hr pool!

was enough hot water that i was able to give our 2 younger kids a bath each, our teenager took of course the longest shower ever and my husband and i still

pool closed

no towels were in the pool area. the front desk was often left unattended.

pool and hot tub were dirty

pool was nice and organized

everything. the convenience of having a restaurant & bar on site. & the staff are so friendly

saltwater pool

like detergent and fabric softener bottles for laundry machine as well as a coin/quarter machine for it

people were often gathered smoking right outside the hotel which was a major downside for my kids walking in and out of the hotel

there were kids running up and down the hallways late at night and early in the morning

comfortable pillows, huge bathroom, amazing breakfast

the room was very comfortable and breakfast was delicious.

we didn’t take our kids this time but usually we have a pool day

location was great (near the airport) and liked the fact that they had airport shuttle services

location was close to the portland airport and the hotel provided a shuttle.

the morning desk person, terry, messed up our reserved shuttle so it was 20 minutes late

the sidelines sports bar nearby was a good recommendation for a meal and drinks

i appreciated the airport shuttle

clean great customer service great breakfast nice pool and jacuzzi

swimming pool and hot tub

gym is too small

enjoyed the saltwater swimming pool.

shuttle service was excellent. front desk staff....excellent! and waffles were tasty!!

clean, friendly staff and the shuttle was on time and got me to the airport

they offer a cold breakfast starting at 04:00 (am) hundred hours and a hot breakfast starting at 06:00 (am) hundred

used the airport shuttle

shuttle begins at 4am

fake eggs for breakfast...ugh

wasn’t told there was no pool open the night we stayed

shuttle was extremely convenient

breakfast was excellent and the rooms were extremely clean

they do provide a shuttle to a sister hotel that has an indoor pool that is available to guests

amazing experience. very comfortable bed and great breakfast!

nice breakfast, friendly staff and prompt airport shuttle

hotel was clean, the staff was very friendly and the breakfast was substantial with great food

smaller than they showed in the pictures and they had 2 paper plates and plastic cutlery for the 'kitchen'

great coffee and good free breakfast( except waffles)

we had a nine hour layover, resulting in a 5:30 am shuttle, which they were able to accommodate

next two mornings the waffle makers were nowhere to be seen, much to the disappointment of our kids, and the other options were mexican inspired and therefore

loved having a pool for kids to swim and get their wiggles out

kitchenette was perfect for our needs

full kitchen

pool was small

loved the starbucks coffee bar and delicious made to order food menu

quick shuttle to the airport in the morning

then my friend waited over a half hour for the shuttle to pick her up at 9:30pm…it was very cold and she was frustrated, tired and disappointed

airport shuttle

location, airport shuttle, outdoor seating area

it has full kitchen, very clean, friendly staff

kitchen amenities, had everything to make dinner & breakfast so enjoyed stayed in

loved having the laundry and gym available

i used the gym, the free laundromat, and the little convenience shop on the premises where i could buy an

close to the airport with a shuttle that runs starting at 3:00am

my laundry smelled like mildew even though it was dry :/ the cleaners were too strong for me such as

very pleasant staff and accommodating as always . breakfast is great.

laundry and heated pool was available

they shuttled us to a restaurant of our choice and then picked us up afterwards

breakfast fair

the breakfast was not good but typical for hotels

on now a banana, instant oatmeal packs and an energy bar that’s your idea of breakfast

shuttle bus was the selling point for me

accommodated an early check-in request, friendly, clean and fast shuttle to the airport.

my kids had been bitten multiple time like my self

full kitchen was nice and bedroom was a good sizw

many areas - pool and gym were closed, but we expected that

and breakfast was plentiful and delicious

breakfast was great for hotel buffet style accommodations, good variety and seemed fresh and the

we did not use the facilities (pool/gym) during our visit but they looked inviting

bigger pool would of been better....but that's it.

fast check in and great reception and clean room and fun vibes coffee bar pool table

fast check in and great reception and clean room and fun vibes coffee bar pool table

cat friendly no pet fee! large rooms, comfortable beds, friendly staff

staff was very welcoming and accommodating. gym and pool were open 24hrs.

location is great, 24 hrs. shuttle is a bonus. the staff is top notch.

the rooms are spacious, the amenities are well-maintained (washer/dryer/gym etc

airport shuttle 24 hours came in very handy they were prompt

a stay at another nearby hotel free of charge, and even refunded our hotel charge and had their shuttle driver take us to the other hotel

we found a great wine in the bar and breakfast was very good

wonderful breakfast. kids and adults could get everything they wanted.

breakfast was delicious as always.

at an embassy suites is the convenience of having a separate room from beds as i have 2 little kids that go to bed

laundry service was not available

location to pdx, great shuttle service to and fro, great shuttle drivers

sent the shuttle promptly, the staff were very nice, they allowed a late check out at no extra

breakfast was good, room was excellent.

put breakfast out for us earlier than usual so we could have something to eat before catching the shuttle out on a very early flight

the shuttle which had picked us up from the car rental, and to dinner and back.

a great breakfast available early enough to take full advantage of prior to taking their free shuttle to the airport, only about 5 minutes away

was as expected, gym was good, didn’t visit pool, but it looked like families were having a lot of fun in there

i also liked the early morning airport shuttle bus

excellent location, staff asked if a shuttle service was needed. appreciated that.

location near airport was super convenient, as was the airport shuttle

gym

shuttle services are excellent

fitness center and pool were also a great bonus

we ordered room service food was good and delivery was fast

breakfast was too expensive

complaints except i wish that the shuttle would have started before 7am

good temperature control one of the front desk staff was friendly. gym decent,except for smell.

laundry didn?t work and we couldn?t get the a/c cool enough

the shuttle van backing up to the front door at the wee hours of the day.

complimentary shuttle back to the airport

were right across from the supplies for cleaning, the laundry and next door to the break room

wonderful bed and bedding. fantastic staff. great hot breakfast.

we had an early flight and your staff helped arrange the shuttle service

shuttle bus driver was very nice

2) i would have preferred the breakfast area tables and floors to be cleaned up when clients left

really liked the gym

no breakfast or gym available

breakfast and a rich set of facilities (parking, spa, gym, etc)

the laundry room was out of order and also the jacuzi

very clean rooms and the breakfast was fantastic!!!!-

staff: the girl that checked us in had dirty hair, didn't tell us about the hot tub and gym

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

only downside was that room service is no longer available; however, we were able to order to go from the onsite

limited data)

the location near the airport and was conveniently located near the golf center where our function was held

#123- it's between the gym and the hotel laundry

we traveled with 2 small dogs and the pet fee was only $25 usd total, vs other hotels that charge that or more per pet per night

breakfast too late on weekend

the breakfast was excellent

the location to the golf course was not far, but not walkable

great staff, excellent shuttle service!

late check out-noon-great

the pool and spa were closed. i didn't know until i entered the spa. no note was posted either.

pool/spa facility were clean and amazing

breakfast was excellent with different menu every day

pool and spa were relaxing

elevator didn’t work when we checked in. floor was wet from kids who had just come from pool.

being able to get into a pool or hot tub helps me with the pain

was a young couple swimming in the pool with their street clothes on, i stayed in the hot tub to avoid them but it bugged me

too many kids in the pool. not really anyone's fault. just was a busy weekend is all.

to everything pool open which came in handy with kids def will stay again staff super

website showed a pool

water pressure in the shower was very strong for my kids, so i wish the shower head was adjustable

it also grab and go breakfast house during these covid times

breakfast was good, the pool, and the staff

our room door was a struggle to open. it took a bit of effort for my kids.

room was as expected, bummed covid ruined breakfast, wish that had been mentioned.

friendly staff parking lot clean no drama or loud music late it was very peaceful

the place is quite and the management was nice and helpful good parking

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

people loitering in the parking

was no breakfast or pool, they over charged me, and they called an hour before check out and told us to leave so

ol and gym locations, etc) and maybe nearby restaurants and a menu for the restaurant located in the hotel

room is spacious and the wifi works great.

no usb plug near bed and water pressure was poor. parking lot full late in the day

also, they've started charging an extra $10 per day for parking

y the

also, unlike its sister property near pdx, the airport shuttle doesn't run until 0800

airport shuttle and friendly helpful staff

we especially liked our apartment style room, which was perfect for two kids

it was welcoming and very clean and they had a outdoor pool with a hot tub that was very clean

laundry room out of order

current remodel made parking a little tough, and the outside a little messed up, but that's the cost of progress

kids enjoyed breakfast, but i still went out and grabbed myself some coffee

best breakfast

great stay good breakfast

our room had great decor, the room and bathroom were spotless, and the breakfast and the breakfast area, which included a couch and sitting area by a fireplace, were

i also loved that you can book the pool for your own time slot

good location, fun pool, great rooms and excellent customer service.

provided breakfast was great with many items to choose from

missed breakfast, due to being in town for 5k mud run… but from what i heard from other family members,

loved the fact that the pool was open late

great breakfast, friendly staff

there was a nice pool and the breakfast was very good

my view of the pool area.

dresser and kitchen table

the outdoor pool was nice and exercise room ok, an all in one machine and 3 cardio machines

the staff was friendly, patient and helpful not only at the front desk but in the bar as well.

maybe a heated pool and hot tub

rooms view of the pool and river fountain was beautiful

loved the shuttle service to and from the mall.couldn't have had a more enjoyable tim

airport shuttle was excellent

we all dressed for the pool, 2 kids included, and went looking for the pool that didn't exist

parking in front fills up fast

parking was terrible

the back parking lot was dark at night, and didn t feel as safe.

parking close to entrance.

the staff is very nice and has accommodated early check in.. rooms are clean. good value.

the people at the reception were very nice, they allowed me for late check out and to stay at the reception when i had to work a little longer that day

with late checkout

allowed late check out