central, comfortable and dog friendly with secure parking

great breakfast and friendly staff

it has been all great, good room, nice staff and great breakfast

clean /efficent / sucure parking/ good location for my needs / nice breakfast .

it seemed that both check in and check out plus the bar were being taken care of by the same person, so that led to a lot of delay

good parking

free parking outside and for security the gate was locked at 9pm/2100 but you could access with room key

plenty of parking and reception staff helpful

secure parking, close to a few restaurants and good breakfast in the morning, would definitely use again

safe parking

clean hotel, the bathroom soap smelled very nice. big parking space.

the hotel also has a self service laundry and a small gym

check in was super easy and we had access to a small gym which was a nice touch

everything! the gym, the staff's kindness in particular!

the family apartments are great, perfect for travelling with kids (kitchen, microwaves, fridge

the staff were outstanding. tea bar in room was unexpected bonus in continental hotel.

drinks bar in room

the room is great for one person, breakfast is good, convenient free parking

also, hotel provides free parking space that always had a free parking lot

great staff, good location, great breakfast choices and dog friendly

the bar and restaurant area of the hotel has a great ambiance and is a nice space to unwind after a

tv channels extremely limited - no gym, or pool

value, clean, spacious and smoked salmon at breakfast, always a good sign of quality breakfasts

the shampoo and shower gel bar is a great idea and i really appreciated the kettle in the room

having to login to the hotel wifi every time i wanted to use it.

secure overnight parking and a good breakfast

parking was easy and staff incredibly helpful

good parking facilities

breakfast buffet had plenty of choice

a great format, quality at a great price from the large bed quality linen and a great breakfast.

the room was big, breakfast was good. staff was nice to our kids and there english was good.

ease of check in. quality and decor of room. bar and breakfast area. modern.

person at the reception and they had my credit card — i said we had breakfast, 2 grwonups and 2 kids

very new hotel just finding its feet. excellent service in the bar and restaurant

picked a family room, two adults and two kids

good selection and variety of food and a pleasant breakfast room

breakfast was pleasant and easy

en limited) was

a great range of food for breakfast of top quality in the breads and jams, fruits and yogurts

good breakfast and opened very early as we were getting the airport shuttle

bar for alcoholic drinks, no tea/coffee making facilities in room and at times too much external

location next to railway station. access to public transport. late check out

no kettle in room be nicer to include breakfast?

staff; friendly helpful spoke many languages; allow early check in + late check out; store luggage before and

family feel, easy to get to even when shuttle bus was not running, bar and buffet dinner were great and breakfast in the morning was lovely and plentiful

great wifi speed for remote working 200 mbps up and down

the room was very comfortable, staff was very helpful, wifi was great, no extra charge

was very welcome in the room as we were there in a heatwave, however it was a shame the main bar area inside was not airconditioned

was very friendly and helpful, the room was comfortable and the food available in the lobby snack bar area quite tasty

kind staff, particularly the women at the bar who helped the breakfast process too

wifi needs to signed into every six hours, which means you have to sign in when you return in the

have liked a mini bar to store milk etc and a small safe in the room

excellent breakfast! great location.

wine from the bar was excellent, and the outdoor seating was nice and cool after a long hot day sightseeing

free wifi

very very clean, spacious for a 1 bedroom, wifi excellent, breakfast also good. 10/10!

great price, loved the early check in and late check out

good breakfast and friendly staff

the hotel is not near from the downtown. the breakfast is too fat.

clean room, location close to railway station, great breakfast, helpful staff.

had a very busy day outside, traveled a lot and couldn t find time

classic continential breakfast buffet, we were expecting to pay for the breakfast during checkout but the hotel offered

people on the staff were not professional

staff, lovely stylish hotel, good bar and restaurant with excellent food

beautifully renovated old building. fabulous features. excellent breakfast

breakfast was great and so was the location! the personel was very nice.

the wifi was very good

has been recently renovated, and i loved the sofa bank-bed solution for families with two small kids

,it s immaculate, lovely bar area , they even out the football on in the bar for me , lovely service and a very nice

good selection of food for breakfast

parking is good and private

the spa is simple but was very much appreciated at the end of a long day travelling

the spa

restaurant was really great and if you eat on the terrace it's right next to the kids play park so brilliant if you are travelling with children

did not end up trying the spa, so i cannot comment on the spa ;-) we loved everything else though

set out, bar and restaurant area beautiful, staff 100 percent helpful.

clean. good breakfast. close to city centre via tram.

the bar had a limited choice, but there was always something to drink

very comfortable rooms and rich breakfast

location and bar downstairs

everything was great, the room, breakfast and the staff, especially mariam ( from armenia).

great location and good wifi. flexible check-in and friendly staff. would stay here again

breakfast at 6 euros was convenient and great value

breakfast, nice air conditioned rooms

the breakfast was great, and the staff were really helpful

the roof top bar and the staff were amazing.

good easy-connect wifi, many media options too

great vibe and lovely rooftop bar / restaurant

good central location, excellent breakfast, the vibe in the restaurant at night and rooftop, ok wifi, nice staff

roof top bar is an added bonus.

it has a very good bar and restaurant in the lobby for those who has no time to go out and explore

our kids (11 &13) loved the built in bunk beds

fantastic staff. lovely bar area outside which attracts the locals.

good location cool beds for the kids great staff good atmosphere in the cafe

room with air conditioning, quality breakfast, kids free breakfast, lovely wine

the breakfast was good plus the dinner was excellent at the hotel restaurant

breakfast was very good with a lot of variety

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

staff uniform to desk to bar and restaurant designs are all very casual in a nice way

breakfast is vv expensive for a family, but nice

small table for kids to play, draw, some books etc kept our toddler busy

kids enjoyed the breakfast, the croissants were really nice, really nice staff

the breakfast was fresh varied and plentiful with regional

good free parking restaurant with good food good wifi

kids enjoyed the breakfast, the croissants were really nice, really nice staff

clean good breakfast parking

secure parking was a very nice plus

nice pool & private

swimming pool a bonus in hot weather

we were able to avail of their underground parking which was so convenient

wifi was very poor and they we not very helpful in trying to remedy the problem

wifi didn't work

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

late check out helpful

no wifi in room as advertised, needed for boarding passes etc

warm and comfortable,with a gym

the gym could be better- small and dark in the basement.

some machines in the gym weren t working hair dryer not great

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

room service available, but i didn't use it

breakfast a little expensive although excellent.

decent breakfast and helpful staff

the breakfast was plentiful, i wish there was an option of fresh berries and yoghurt and flakier

service was the best. from check in, to the bar service, to very early check out.

was clean and bed comfortable, wifi was fast and strong in my room

the wifi unsecured

the staff did try but unfortunately our stay was still marred by the noise from other guests, the kitchen staff and the road traffic

the spa was a lovely added option included in the stay, and with no other visitors to the pool and

luxury and elegant hotel, with amazing rooms, outdoor swimming pool and small spa, high quality breakfast, great staff taking care of all requests

we are a family of 4

wifi not working

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

wifi is good

the wifi was not working well

car parking, wifi, clean room, good breakfast,

also plenty of secure parking

location v.good friendly staff good secure parking

the breakfast

location when travelling on motorway decent breakfast decent bedroom clean hotel and free parking

good breakfast and great dinner in the restaurant

excellent cheese plate on the room service menu

good facilities and extensive breakfast

not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic gym

easy check in, tour set-up, breakfast and check out

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

the wifi was the fastest i have ever encountered

also the wifi was good

the wifi didn't work.

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

no smoked salmon for breakfast

clean, lots of nice touches for comfort and convenience spacious, calm, quiet really wonderful breakfast, everything you might want and

free parking next to entrance

clean, comfortable hotel, good breakfast

with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading with a trolley for bags etc, helpful and friendly reception

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

no coffee/ tea in room, min bar fridge not working, shower head broken.

located 5 mins from the lovely bar outside the church at saint seurin

no complimentary water no working mini bar or kettle in room charged 3

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

have any negative feedback not sure if there is a bar onsite but we didn t need it as were out exploring

breakfast is good, be sure to ask if you want something, staff happy to oblige

price was the biggest issue here with the facilities on offer no evening bar to have a night

although there is no bar they do serve drinks which you can take into the lovely courtyard

breakfast was amazing, & most enjoyable

there was issue with wifi upon our arrival which took some time to get fixed.

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

the bar was not open on sunday, mon, or tuesday

lovely little bar and outside area

wifi was poor

was perfect (breakfast room and bar was closed due to covid-19 so i cannot comment on (-)missing a social bar and restaurant but there were many close by (the area by the river) is a fun place with lots of stylish shops and food places plus a handy bar overlooking the river garonne just over the road from the hotel (-) bar together with reception (-)knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were (-) bar wasn't open (-)00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected and if people even took drinks from the room bar won't

wifi little weak

or 2 people) , free wifi all new , clean, design great price very affordable for a 4 stars hotel very nice

the wifi on the 5th floor only lasts for 5 minutes and then you have to re-enter your credentials

my kids loved it

the breakfast service staff was so friendly and personable

loved the option of express breakfast at the bar

some gym equipment was not well maintained double bed was too singles pushed together, not enough

lovely large bedroom, great bathroom, good breakfast.

comfortable room with huge bed. excellent breakfast. friendly staff.

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

nice swimming pool

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

and the spa is

enjoyed the rooftop bar and views, great staff and facilities

the room was spacious with the most comfortable bed, and the views were wonderful

would have liked to have been able to use the spa at anytime rather than booking

the hotel itself is immaculate with a fantastic gym and spa

the hotel itself is immaculate with a fantastic gym and spa