privacy, convenience, safety, hot tub and pool area

nicely directed. breakfast was good. very pleasant & quiet.

very, very outstanding breakfast

the amenities (gym, pool) and the room

the ladies working the breakfast were very friendly and made the atmosphere feel very homey!

friendly staff, clean rooms and breakfast and an outstanding breakfast.

friendly staff, pool, coffee, breakfast.

great breakfast and staff

my kids wanted to swim so the hotel made sure to keep an eye on the number of guests in the pool area

friendly staff, pool, coffee, breakfast.

also really enjoyed the pool/spa tub

very nice. stayed here previously. clean and nice breakfast

breakfast had good options

hot tub was clean, so was pool

breakfast spread was really good.

the coffee bar was very nice as was the breakfast

awesome, the room service food was delightful, in taste and presentation.

wifi was weak signal and low speed

lively atmosphere in the pool area

had to ask the bar tender

the bed was comfortable. the late check out

clean, professional staff, nice breakfast choices.

breakfast were well stocked, and kept track when volume was increasing and assured everyone more

everything, good beds,breakfast,rooms,lobby and pool area

breakfast was included and all the staff were helpful and friendly

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need a quiet time without the

noisy in pool area.

clean! friendly staff! crystal clear pool/spa. good shower.

the pool area with the windows and spa were a treat as well

pool should be open later than 10pm

, the breakfast was handy and decent, staff was friendly and helpful

breakfast area was set up so nice and it was evident that it’s well cared for

we enjoyed daily breakfast which was more than anyone would need, the indoor pool, freshly baked cookies in the lobby each day and a large, clean room with a very comfortable

like that pool was closed n definitely didn’t like that we couldn’t get our own breakfast n we had to

we walked in, the hotel smelled wonderful - like fresh laundry

room was spacious, the breakfast was delicious, and the pool was fun

breakfast. rooms are perfect.

gym wasn't bad

clean, quiet, and good services (such as kitchen and little store for extras).

incredibly impressed with the check-in, the evening complimentary dinner and wine and the morning breakfast

price was high for the size of the room, especially for the lack of amenities, such as not having breakfast included did not like that my credit card was charged when i booked 2 months prior to the

no free breakfast

no complimentary breakfast

to leave earlier than breakfasthours

was only the starbucks for breakfast, and no free breakfast

easy access and plenty of parking.

there was plenty of parking

no shuttle to airport

parking.

i liked the beds, the gym, free cookies. the pool area was nice besides being over chlorinated.

gathering/breakfast room is very comfortable, using comfy couches and chairs along with a variety of tables

breakfast also had many options

nice room, comfy bed, good variety at breakfast.

pool was closed-it was a huge reason why we booked this motel, so we were very disappointed

good selection for the breakfast. delicious with great choices.

it's just a little dated and the breakfast could be better .

friendly, courteous, generous staff. good breakfast!

breakfast could've been a bit better

they have truck parking as well, i would say everything is top top

not much for breakfast to choose from but with the affordability it works for a quick bite.

many kids in pool no jacuzzi for adults to unwind

the bar was not open in the lobby , by the days/hours that the sign said they would be.

it would have been nice if the bar was open to serve drinks

comfy, friendly staff, good breakfast that is quick, and convenient for us as we had an event at xcel

i loved the pool area. i felt safe letting my children swim alone because there was no deep end.

the hot tub and pool area

attached bowling alley was a great activity to do with our kids and the restaurant food was good

breakfast was phenomenal

the staff were all very helpful, the room was great, the pool and spa were a treat.

pool

breakfast was good

we came to see niall horan so he made sure we were able to get on the shuttle

we really appreciated the shuttle to and from the wild game

the nice lady at the breakfast buffet.

complimentary breakfast was awesome, (perfectly cooked scrambled eggs, toast, sausage, potatoes, french toast,

location, bar and restaurant in-site

gym is basic and nice

everything was perfect, bed, tv view.loved that there was a bar onsite.

gym and pool was nice, the washing room was nice to have

pool laundry access to skywalk and public transport

it was very nice, clean and everything was efficient from check in/out, breakfast and vallet…

pool was small

the pool was small for kids & no hottub

breakfast was great

good room comfort, gym, staff, security and bar. adequate indoor pool, lobby, bar and market.

pool

i like the room and the pool and staff it was great

that the pool and the bar isn’t open yet or the restaurant

com said i could get early check in but the hotel said no

the pool, hot tub and fitness area were excellent and the on-site restaurant was fairly reasonable

my meal in the bar -- i had had a stomach ache ever since i ate the chicken pasta dish.

after the concert we went to a bar called alary and played pool and darts

room service breakfast was fresh, delicious and served with a smile

our doorman john to room service, to all the professional friendly staff

fitness

but nice they had a restaurant bar that where we had dinner and drinks before concert and also breakfast in the morning

the morning manager at wild bills (the sports bar in the hotel)was very personable

the shuttle guy from the wedding that she hired quit early and my daughter the bride and her husband

the pool. comfy bed.

the bar was fifthly

breakfast was very good.

front desk staff lady name jasmine was very helping and patient when i had my kids with me

the hotel room had the master light switch at the front door where the kids could turn them on and

staff and breakfast

pacesetter sports teams were there, those kids were quite rude and not respectful of the property

kids not behaving in pool and hot tub and running through hallways bring loud

they wanted an extra $50 for early check in at 2:30 and noice levels into midnight were inexcusable

depend in the pool and have a good breakfast in a 12 o'clock check up

best hotel aroumd staff breakfast pool very clean and rooms are nice with patio or balcony

kids not behaving in pool and hot tub and running through hallways bring loud

building, including indoor pool and fitness center (closed due to covid)

desk/workspace, closet, ergonomic and sensible bathroom, good water pressure in shower, good breakfast buffet (even during covid when the hotel could have taken the cheap way out and canceled

breakfast was delicious

our room had a fully stocked kitchen with full size fridge, oven, dish washer, stove, and microwave, and food was available to

and the room with the kitchen

easy to find a parking

great location, fridge in room, comfortable bed and pillows, great pool and gym.

flavored water in the lobby. nice pool area. secure entrances

great wifi

liked the free parking and hotel restaurant

pool, poolside room was fun

they allowed me early check in and late check out

very big, free parking, clean hallways, gym facilities and even the laundry room!

of service room temperature coffe served in lobby loud staff walking hallway at 4am nobreakfast bar and restaurant connected to hotel not

restaurant attached had amazing food, the pool was clean and refreshing, lots of shops down the road and our room was amazing, spa tub was

pool was closed our whole stay with no notice

clean, beautifully decorated for the holidays, great bar with a fireplace- very cozy and nice.

no breakfast or on site restaurant and the pool is still closed.

the pool and hot tub are very very small!

had the shuttle take me to the funeral home and offered to pick me up after the services

was on a travel assignment for work and one of the reasons i chose this hotel was because it had laundry facility

friendly staff, helpful, room was lovely, easy to park, free gym and even a pc with a

liked that they had the laundry room, although due to the number of people, it was tough to get a machine

kitchen in room wasn’t stocked with plates, silverware or napkins

was only a garbage in bathroom and kitchen also very tiny so i didn’t know heat to do with my trash i had kids with me

the breakfast in the morning was exceptional

good breakfast.

we had basic kitchen facilities - microwave, refrigerator, sink

we had a great vacation, the hotel has a wonderful spa complex! we are satisfied, thank you!

the spa was in an out of the way corner

great the staff, good breakfast, amenities

drove 4 hours, with 4 young kids who only wanted to swim in a pool at a hotel

we did not take advantage of the breakfast.

robust coffee, and my wife and i both enjoyed the complimentary breakfast

the size of the pool

breakfast could use bacon lol i can't really think of anything you guys missed

he rushed through the time breakfast was served and details on where the pool was located

i also like the kitchen and cutlery provided in the

super clean and comfortable. loads of conveniences and excellent breakfast.

the fitness center was easy to find and use

of the room i requested, friendly organized staff, very nice breakfast and good location to my event (msra)

i love that your pet fee is affordable unlike other locations and you don't discriminate against cats

- fridge in the room + 1 microwave at the reception - breakfast: 2 different kinds of bread/coffee/cereals + 3 different flavors of fruit juice +

oh, and the laundry situation

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room,microwave in communal

the kids loved the air hockey

the bar and shuffle board, air hockey was fun too

water machine wasn’t working in the gym

i also liked that it had a restaurant and bar in the hotel as well as applebee's and starbucks attached, very convenient

we enjoyed the bar in the hotel for a quick bite on our last night

surprised by the hot tub and pool

breakfast was great, big variety between hot and cold

nice staff, clean room and bathroom. great breakfast.

railing on the stairs of the pool was loose

rooms were great and clean but to make it short my kids really enjoyed the the pool and breakfast in the morning

breakfast was fine

conveniently located and easy check-in, check-out, good breakfast and easy parking.

clean, convenient and with an excellent breakfast.

wish we would have brought a swimsuit really nice pool area

the room was clean, staff was friendly and the kids loved the pool

breakfast had a good selection and good

fabulous staff - especially the gal in charge of the breakfast area! pool was lovely!!

fabulous staff - especially the gal in charge of the breakfast area! pool was lovely!!

the breakfast, and staff were wonderful

great staff, very accommodating - love the pool

i like the pool and the breakfast was good, and the people were

nice pool & hot tub… we didn’t have time to try them out

breakfast was good and location was great.

breakfast was just okay

huge hot tub n pool, nice rooms, comfy beds

pool not open later

the bar was cheap and convient for staying in on a cold night

the small breakfast service was great for the kids

pool was well maintained

we loved the pool an the patio area. we also love that they welcome dogs.

had to go the bar to get a bucket of ice

nice bar in lobby, tv's, games, etc

location and bar area

modern, clean atmosphere. cool bar concepts

staff were wonderful; mandy @ reception and randy @ the bar are the best

no room service or pool)

ask for kaykay or ali g at the umbra bar rail

stayed on a second floor with a room looking inside and the music from the weekend bar was too noisy

basic gym ok

great bar to hang out in

there's a loud buzzing noise in the pool.

swimming for the kids and nice rooms.

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

it was difficult for the 1-2 people in the bar to keep up

room service was overpriced take out with cardboard boxes and plastic utensils

price, was quoted a rate and it was 40.00 more when we arrived… breakfast, there was no meat

the pool area is nice and roomy

clean quiet room, really good breakfast.

the pool heater was

i know because of the pandemic there are restrictions but a free breakfast of a banana a small muffin and a bottle of water needs improvement

i especially noticed in the pool room i suspect the rafters above the pool may have excessive moisture as you can see the paint

rooms are very clean as was the lobby and breakfast area

close to the super rink. good pool area for the kids. big rooms.

great location, staff, and breakfast

the kids wading pool was warmer so she was happy with lounging in there but staff did come in and fix

brunch buffet and omelette bar was lovely

r breakfast) gave a heads up on the extra charges

$14 charge for wifi

the staff was extremely kind and attentive and kind, they were able to accommodate an early check in and even dropped my letters in the mail

enjoyed the setup for the room service, mainly for breakfast

complaint was that nobody told us about the continental breakfast and it also was not listed on the hotel info guide that is put in all the rooms

were lucky enough to receive a room upgrade, the breakfast was wonderful and the location was

hotel was mostly fine. probably a good place to bring your kids.

breakfast was delicious

great staff, location and amenities especially the kitchen. you have everything you would need.

the bed was comfortable, the bathroom spa-like, and the restaurant bar was so lively

we love that there is a delicious restaurant onsite as well as a bar downstairs and a really cool rooftop bar upstairs

got the stomach flu and they brought him toast, tea, an apple and spread with milk and water by room service, all complimentary

bar

location, beautiful rooms, lobby, and roof top pool

great continental breakfast, spacious room, comfortable bed, friendly and helpful staff, and free wifi

pool was an unappealing green color so we didn t end up using it but loved everything else about

if paid extra for it should maybe apply a room service fee and make sure customer has option to get breakfast

location, clean, big rooms, breakfast.

would have liked room service but everything else was great.

and didn't like the idea of paying for wifi services

staff were helpful and friendly, and despite what the website says, the wifi was free

paid wifi and parking!!!

no wifi

bar staff down in the lobby were kind of rude but after speaking to the manager she assured they

the only thing i noticed across my two stays was that there were often room service trays in the corridor for full days at a time

wish there had been a little card in the room stating where ice/vending was, or a menu for room service

an then they ran out of orange juice leaving only water and coffee for kids to drink

interesting building and decor, great location and an excellent gym

room service food tasty, but arrived a little cold

in the morning about 800 or 815am though i was awoken by kids screaming and being loud

shuttle to the conference was very convenient

loved that the pet fee was only 10$ & the little outdoor area available to take out our dog

i used their shuttle service, they got me there and back with no problem and no waiting

the pool and hot tub, clean room, comfortable beds

room service from the bistro was delicious and well priced

were many places in the hotel where there was a strong marijuana smell, the room service food was very over priced and not very good

the room service was excellent! ordered the

i’m not take breakfast

breakfast was a great deal for only $5 more per person at booking

ate at hen house down the street. hotel breakfast was pricey

italian restaurant and bar was nice to have in hotel

breakfast was really disappointing`, we would never have breakfast there again

terrible weekend service at the on-site restaurant for breakfast

bar could stay open longer on weekends

was next to cleaning supply storage so made it very loud when the door would close from room service going in & out

hot tub is nice and pool is a good temp as well

wifi was not free. not acceptable in this day and age.

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

steel sided pool was slippery

the bar area was welcoming and fun

a pool would of been nice.

of a crappy shower, no internet access in the gym (including on the networked machines themselves)

the gym was stocked with headphones and the machines offered unique workouts

no pool