xhale club priviledges

my visit to this spa was an absolute rejuvenating experience

great food, breakfast, lunch and dinner

there's a nightclub and a casino too

stayed in exhale club swim up, bar open 7am-11pm

g - when is the breakfast, lunch and dinner, free shuttles, testing information, many things had to be figured out

the swim up pool

the access to breathless, the water park, food was okay.

we struggled to get to breakfast the first day

water park opens a bit late

the staff were great during the day. room service not so great.

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

the water park was closed for renovation

transportation in golfcars was not well organized

golf carts took too much time to arrive from one point to another, there should be fixed shuttles

lovely common area by the pool with sunbeds and sofas

pool is nice size and lovely surroundings

every day we used the pool and also played in the sea in front of the hotel, and walked for about 20 min to the other end

breakfast was delightful

breakfast, big selection with pleasant service with unbeatable views of the pool, gardens and ocean

kids had so much fun

thanks to juan bell boy, carlos front desk and alexander room service for making my birthday special

location, the building, pool, beach everything was amazing

loved the water park for kids.

the view from my hotel room was good the room service was excellent

ramon the head bartender at swim up pool was phenomenal

the pool hours

it's a great place to take the kids and enjoy your self the food and drinks are great

breakfast was good..and the location was nice

melvin from room service was ensured that apart of order we had a minibar refilled

there are 2 club pools, a family pool, several swim up bars, a club vip room with food, beverages and games

the beach, pool, and bartending staff were always pleasant and greeted you with a smile

*awesome animations and shows in the evenings *not so many kids

everything was absolutely amazing! our room was super cleaned and room service was super quickly

wish there were trolleys of golf carts that could be used to get up there

right on the beach with lots of fun activities, great pools, good food and friendly staff

some amentities/events were not available (due to covid) such as the themed pool parties and alcohol dispensers in the rooms but i still never felt like i was missing out on

the beach, the pool, the hotel

if you miss a meal there is always the pool side restaurant or sport bar to get something

lovely pool

we also enjoyed the foam pool party

the staff at the pool was totally in no mood and served you badly

the breakfast was really good including fresh juices, fruits, breads and omelettes

places at the hotel were not crowded - beach, pool or restaurants

the room was absolutely beautiful and had a view onto the pool and beach, would definitely recommend to anyone

children playing in adult swim up bar pool

children playing in adult swim up bar pool

the splash park for the kids was a nice surprise

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments, and other bonuses

activities all day by the beach and pool as well as an amazing variety at the buffet for breakfast lunch and dinner

the staff were great, the food was delicious, the kids had a blast at the 'kidzone'

room service, food.

room service was extra: 50$ per day per person

booked room to tropical deluxe i got instead caribe deluxe rooms and these are further from kids pool

i did get a massage at the spa & it was lovely

train inside the hotel take 20 or more minute to wait the restaurant all busy one day before pool too small for full hotel, you need to wake up early to take a place the variety of food is not

choice of diverse restaurants (passion, vento and bana are extraordinary) - the set up of the gym is great, though better equipment could be added - the beach is very well maintained and the

the bed was really comfortable! the bedroom was always clean. the pool was clean and nice.

food , pool and beach

beach; there is a large pool only for kids; staff are very friendly; the grounds are very spacious and beautifully

only compliant i would have is the room service food is horrible to me and the cleaning people do the bare minimum

no wifi.

well decorated rooms and spacious

they also have kids dishes, soups of the day and have a variety of vegetarian options

gym equipment needs an update

room service is very good, and they are very considerate

to keep the pools open longer time and better the wifi

d gear), kayaking and beach towels were included in the package

willy and team always made great drinks at the bar and kept them coming

some things like wifi and spa (massage) are expensive (-)spa was extra (-)the beach asking if you want to hold a monkey or parrot (of course for a couple dollars) and the spa guys asking if you d like to visit (-) like spa treatment, photos and so forth (-) old gym and spa they could be (+)- the resort as a whole - calmness (hotel was not very crowded) - the massage offered at the spa - some of the shows, e (+) the facilities are also exceptional - you can play tennis, go to gym or spa and enjoy multiple swimming pools around you (can't beat the beach though

a lot of green, lots of pool, cleaned and maintained everyday

the gym is a bit dark and stuffy, and could do with fresh air from windows being opened

room service

gym and beach are close to this building and the surroundings are beautiful

it was too long waiting and we didn't even get a welcome drink even though we were there with kids

rooftop pool in the evening is a nice touch, especially for sunsets

loved the rooftop pool at sunset

the apartments are very comfortable, there's a pool on site, and the service is excellent

breakfast was enjoyable, staff friendly and ready to help anytime

the rooftop pool was a nice bonus

pool was immaculate

the sofa bed was so uncomfortable, you could feel the wires, to avoid having the kids with back pain we rotate nights between bed and sofa bed

the kids loved it

there’s one big pool and one that wraps around the resort

kids kept pooping in the main pool, one day was 3x, our last day , so we couldn't enjoy the pool

giselle and stephanie at the spa provided the best massages my wife and i have ever had

breakfast buffet had a good selection and was easy to navigate

room service and mini-bar in the room were a bonus

siting dreams & secrets regularly), some disappointments: preferred guest breakfast at sea side grill could be improved; missed the opportunity for breakfast at portofino as

loved the casino and dance club shared with secrets

amazing staff all around, great pool bar and beautiful beach

i also really enjoyed the show time bar next to the stage where the shows are performed

although there are several restaurants on the property, selections for breakfast and lunch are very limited

i booked a room with a private pool and it was perfection

two improvements that could be made would be the room service and dinner food

loved how many on-site activities and entertainment, pool locations and food options

the staff, pool, and the way the resort is laid out

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar selection

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar

the drinks at the bar are very watered down.

kids club never did activities scheduled

crowded and horrible train station- full of luggages

staff, relax, breakfast was really good and complete

the spa was amazing! best yet in my travels.

staff is very disorganized specially during breakfast time

close to the beach. huge pool. lots of activities for the kids

very good breakfast

quiet ideal for getting away , also the amenities/ lots of dining choices nice drinks and several pool options , also there was an adult only zone which is a nice bonus option

times per week), to enjoy complimentary all the restaurants

is good, nice pools and nice splash park for kids