my room faces a wall but i’m not in my room much and the balcony looks over the pool and that’s where the chairs are

allowed early check in and free on-site parking for several hours after checkout

hotel with good parking and wifi and everything else you might need: microwave, fridge, keurig, kitchen sink

kitchenette, very clean and norman at front desk was very helpful and accomodating

early check in and friendly staff! very clean! walking distance to everything!

the pool was open

the bartender (alyssa) by the pool was extradoinarily awesome

right on the beach and has two small fresh water pools, one of them with a bar and 80's music

i liked that the hotel was beach front. the pool and tiki bar was fun.

was amazing from he rooms to the pool and tiki bar to just how friendly the people

it has plenty of parking and is a nice walking distance from the beach

they also had a pool and they had filtered, alkaline water in the lobby which was definitely a plus

wifi and cable was out a lot

room service

wifi connection was very poor

we didn’t use the pool for it was breezy and cool weather but it look spectacular

pool not heated

close to the beach, heated pool, snacky breakfast.

the staff was friendly. we had a wonderful breakfast every morning.

no pool towels downstairs

outdoor heated pool/ outdoor jacuzzi

towels by pool, expanded breakfast

lots of activities available: beach access with chairs, tennis, heated pool, fire pit with s’mores, etc

convenient with making tennis and golf

first floor room looked out right onto the small pool, which was ok, because it wasn't warm enough to have people out there swimming and sunbathing,

we didn't mind the continental breakfast as much, since we were traveling & frequenting the local restaurants

great location, pool and staff

also it would have been nice if there was an airport shuttle or at the very least an inexpensive option

wish there was a hot tub or the pool to be heated

walk to beach and breakfast

spite of charging for $50 per night extra pet fee, the room was stinking of wet dog smell when we entered

beds very comfortable. good shower. great pool area.

didn’t want to be in the same hotel to avoid all the noise from so many kids but wanted to be centrally located to other stuff like food and the beach in walking distance

had a huge park with pirate ship climb on and a smaller one for littler kids

the beach (walking 7 minutes), coligney plaza restaurants, and a park with lots of activities for kids

they don't have room service available at the property or complimentary coffee in the lobby

tiki bar was a fun atmosphere, great location right on beach and affordable for the location.

missed the breakfast buffet that they used to have (and kid movies by the pool) (+)great beach access, great pool, great location, great on site food (+) the heated pool and hot tub were fabulous (-)only problem we experienced was with flying bugs by the pool... (+) directly on a beautiful beach with palmetto trees around the pool (-)only thing we didn't like was non smoking pool. (+) they had on-site restaurants, a pool and fire pit outside, and the atmosphere was great (+) oceanfront, pool, bar, restaurant and live music (+) bar service at the pool (+) oceanfront, bar with great food and drinks, and pool

bar service at the pool

room service trying to get into our room every hour starting at 8 am -11

beautiful hotel - pool area, lobby, room. everything looked so clean.

perfect kids menu options

the rest, great location, facilities, staff is very kind and also gave me the chance of early check in witouth extra cost

hot tub opened at 8am and there was a small gym

of housekeeping and cleanliness of rooms, hallways on every floor with soiled carpets, soiled laundry in hall not bagged, and trash

also fire pits should stay open till 11 gives family time to wind down after pool closes at 10

beginning with the super fast check in process, the amazing, spacious room with the beautiful view, the three pools, friendly staff, spa services and ending

fitness center could be bigger but not a lot of people workout

pelotons, elliptical, treadmill, bikes,

room service was great

right on the beach great pool

it was also really great how they accommodated kids and had so many activities for them

the spa was phenomenal. the staff greeted and explained every step.

room service took forever to come. the toilet was loose when you sit down on it.

the pool was large enough to accommodate without being too crowded

breakfast was excellent

price could have been lower especially since the hotel provided paper bag breakfast, i selected this hotel because of the provided breakfast and was disappointed to see

nice rooms! clean. stocked! great breakfast nice desk staff

great breakfast too

pool wasn't heated

i would suggest to anyone interested in activities and onsite salon or spa services book way in advance

our spa treatments were amazing but the waiting room was

the hotel is beautiful, the staff at the spa was great

there are little bugs/flies come around your face even when we played golf at the golf course

if we didn't feel like walking, a golf cart came to pick us up

i wish there was a grab bar in the shower

pool closes to early in the summer

the kids enjoyed watching the boats go down the river from our balcony

my husband and i were there for my birthday without the kids

the kids enjoyed watching the boats go down the river from our balcony

laundry facilities needed a change machine or adapt machines to take debit cards

going to be there it would be nice to deduct from the regular rate also the same goes for the gym the room should be a little less expensive if you're not able to use all of the different

it was beautifully decorated for christmas, but best of all the service they offer during the breakfast & cocktail hour is exceptional from any other hotel we have ever stayed at before

the pool and rooftop bar were awesome

disinfectant wipes are needed for the gym!

the rooftop bar featured amazing bartenders

the bartender at lavender bar was excellent

roof top bar and walking distance to everything

this day and time it's really silly that a hotel doesn't offer free wifi and parking to its guests

no room service

the new room was fabulous, with a balcony overlooking the pool

the pool is very small but pretty cool.

i unpacked my luggage and it was still lingering in my laundry

breakfast cafe was extremely expensive

was a lot of construction and the ferry didn't run a few days due to a problem they didn't have room service for

i didn't like having to go through room service for everything.

the firepit so the kids got to do s’mores, pool was amazing and loved the free boat ride across the river…my river

room service was exceptional and the breakfast was delicious

pool is really small, and $80 for valet for a 1500 pickup truck is a bit much.

breakfast was good and very clean

spent one night with kids

and there was no parking on the street there was five of us two adults and three kids

the room was clean and comfortable. the breakfast had lots of variety and all was delicious!

we enjoyed the happy bar that was offered from 4:30-6:30 each day

breakfast, the eggs-omlet-bacon, could have been better.

no laundry room. i fixed the toilet.

we were on the 8th floor with the gym right above us

enjoyed the view of the river and watching the cargo ships with the kids

free breakfast was not good, the lobby is too small and there is no small sundry very important to

the pool area is amazing and the food and drink are very good

location was great! pool was very nice. restaurants and pool bar were perfect.

the pool and poolbar have a relaxing vibe

breakfast was excellent

enough hot water

no bar or minibar

no airport shuttle.

perfect location in reynolds square - beside the pink house with a fabulous piano bar and ambiance we are from

there was no room service from the restaurant but you could walk a block in any direction for any type of food

grand stairways, endless hallways, built in restaurants, gym make this a truly excellent hotel

was super convenient to all of downtown, daily happy hour was lovely, staff was super helpful-early check in, provided a discount card for restaurants on the property, helped book a trolly tour

the staff in all aspects from valet and lobby, to bar and restaurants were so helpful and friendly

first, i asked for early check in when i made the booking

a fan of having a room directly above a bar but it is what it is

the front desk and bartender, they were both fantastic

both the rooftop and basement bars were decorated festive and the bar tenders were top of the line guys with incredible

rooftop bar was very nice

rooftop bar was only open until 830 pm.

the rooftop and first floor bar are a perfect place to start and end the night

the view to the river is amazing for kids. a reasonable pool and the location

parents, 2 kids)

staff were very helpful, room service was prompt, forgotten items quickly provided.

indoor pool and the restaurant on site had a wonderful breakfast with staff who were pleasant and very

was very prompt and available immediately when we called for extra towels; room service was very nice and well-mannered when taking our order and when food was delivered

no room service

room service menu was very short on choices

i loved the view of the river and i had a great time on the rooftop bar with amazing views!

the staff at the rooftop bar unfortunately was less than welcoming.

rooftop bar has great views and menu

so convenient had a workable efficiency kitchen, full size refrigerator

the view is great, the pool is great, it was all great

we had a room next to the gym and the pool. music was blasting until 10:30.

we really enjoyed the room which was decorated tastefully and the pool was a ton of fun for us and our kids

love everything about the andaz, from the rooms with balconies overlooking the pool or over the park area

kitchen area could’ve been cleaned a little better

all the kids playing in the parking lot until 1am keeping us awake

around it as well i had to be moved to another room the air didn’t work good there and i had my kids we were very miserable the whole stay

breakfast was more than i expected

the pool area. around the edge of the water on tile needed cleaning bad.

has a small gym & good sized pool

this hotel was horrible . the gym is the thing decent

to the city center parking price per day late check out was available shops in the

small but nicely equipped gym

the pool and gym was under renovation, which was very inconvenient

laundry facilities uses quarters, but you have to leave the hotel and go across a 6-lane street, to

the room was very clean, beds were comfy, breakfast was excellent and fresh

room next to us had about 16 people in it with young kids screaming and smearing poo all over the sliding glass window that could be seen from the

on a mini vacation and i picked the hotel because the site showed a nice pool and when you have kids they want to swim when on vacation well i didn’t know till we got there that the pool was

awesome breakfast offered!

i thoughtthe breakfast was really good and filling.

we really enjoyed the breakfast

the breakfast was a 10 out of 10

we are really missing the old full breakfast though hot and delicious

needed updates and breakfast was the only negative

room service came everyday and left new towels and made the beds and took the trash out

husband and two kids stayed 2 nights here and would have liked the room to be more thouroughly cleaned

wifi had no pass when we arrived and it changed overnight with our information

there were no menus in the rooms for the restaurant. room service would have been nice.

map in the room said there was a laundry but none available

nothing to fuss about, really, although my second evening a few kids were having loads of fun around 11pm, which didn't last for long

great breakfast

stuff is great, complementary breakfast with waffles that you make was a fit for our kids and they are delicious

location was great. has a pool and gym. close to the historic downtown area.

the kids felt like they had their own bed in their own little area of the room

the day we were leaving, i don't know if it was due to the pandemic we didn't receive any kind of room service such as fresh towels or making of our bed

we got onto their wifi, a screen came up saying the hotel had movie channels, but all they had was hbo family

traveling with kids one of the important things for me was to be able to rest and sleep in a quite place

location was great, the room was clean the facility had everything you would need including a gym

so i had kids that wanted to swim and couldn't

in a central location; everything was walkable. rooms were spacious and the gym was great.

the gym had everything i needed

hotel was clean, had a gym, was within walking distance to everything.

bar across the street,loud band playing music while we were all trying to sleep,maybe the cambria

the bar was closed because of a

breakfast, pool and rooms were wonderful

breakfast and room cleaniness

we were the only room on the floor that was rented out to a large group of high school kids, very noisy all

having 2 kids and a 10 month old, we were ready to go lay in a real bed and sleep, it was amazing they let

the complimentary breakfast was great and the kitchen staff was very warm

wish my room had been near the pool

we stayed near the rooftop bar and mexican restaurant on site

spa was clean and simple

the bar bao african bar was great as well as appetizer

might be better as just an adult trip, wouldn’t recommend bring kids, nothing to really do

location is great but all the amenities were closed down so no bistro no pool no gym but the price of the room was still the same

room overlooking the pool with a balcony!

porch was dirty, and so was the hallway, kids making a lot of noise in the hallway, the elevator needed fixing, and there a stagnant, stench

bed was lumpy, broken glass in the hallway, and college kids partied all weekend

nothing! it was a perfect stay with a beautiful pool! ud83dude0d

employees were a bit rude, one serving at the bar and one working valet

the whiskey bar onsite has an impressive selection of whiskey and especially rye

kids did not want to swim in a 3ft deep pool

that you were unable to take the stairs to visit my kids on another floor.

pool area is small but my kids loved it and the pool bar was open on a friday until 6pm

was good clean sheets very clean room fresh breakfast and very good complimentary chocolate chip cookies

i liked the swimming pool and comfortable location.

the swimming pool and hot tub were a dream

wifi issues

breakfast to start a little sooner but it s the typical time most hotels starts

we used the pool and loved it

pool was a disaster

$75 pet fee for one night was ridiculous.

it was a very nice breakfast, the service was great! the beds were so comfy!

breakfast wasn't that bad at all

pool is awesome! room was good for value. very clean. good breakfast too! everyone was nice.

very slow wifi connection

slow wifi

bed was very comfortable. pool was nice and relaxing and big. breakfast was good.

in laundry area do not have lint traps and don't dry clothes

the server was very polite and helpful at breakfast

the property is nicely updated and well-appointed, including a spacious breakfast area that never felt confining

the pool is definetely a plus point if you are traveling with children

wifi will not connect

wifi worked great across three devices

facilities are due for an update and a couple of things in the fitness room and laundry room needed repairs

nice quiet place to spend the night, clean and comfortable plus breakfast was extra nice

laundry facilities were good

breakfast was awesome and the bed was super comfortable

great breakfast and very friendly staff

the pool was dirty

every single person we met from the front desk to the bar to any random worker in an elevator was genuinely friendly

the pool area was nice as well

the first room. mold, smelled like a gym locker room.

maybe the gym need a little bit more of care. the bathroom of the gym was not functioning well

the hotel was really nice. the pool was fun and location was great

the amenities were nice touch as far as the bar, gym, pool table and atrium.

gym was small but sufficient

lobby tables by the pool table weren't clean, nether were the tables in the outdoor lounge

we were able to come back to the hotel and get a glass of champagne from their trendy looking bar area

the room service late night food.

their evening receptions with free bar drinks and snacks are very welcoming

the facility is well maintained, including rooms, dining/bar areas, pool, and parking garage

room service menu had few options and limited availability

the breakfast is excellent each morning and the guest happy hour at the bar was a delightful surprise

we had to make a parking spot by the hotel staffs laundry area in the back

very clean room,courteous staff, comfortable bed, awesome breakfast.

so not know that our room was right next to the ice machine and the laundry room

friendly staff, ev charging

was clean, the room attendants were very nice and respectful, the breakfast was good, the pool was clean amd my bed was comfortable