it was february so we did not have use of the pool area

nice playground for kids

the bible opened to psalms and the wifi password psalms 100

she explained wifi password and map to our room, breakfast schedule

easy access and convenient parking at the door

the pool and gym weren't open. no notice on booking. com.

wifi, door not working right, tv not working had to move rooms

free wifi but unsecured beautiful little area

breakfast was great. lots of options and the part they cooked tasted home cooked.

location for the event we we attending, breakfast, nice staff, plenty of parking (not for trailers (+)location, breakfast, room, parking, price. (-)parking for access to the back of the building wasn t ideal. (+)staff assisted me with parking, allowing me to park my truck & trailer behind the hotel in the grass where it was much (-)parking lot is a bit small if your traveling with a motorcycle trailer but we didn't have any (-)parking, we had the room on the end. some on motorcycle took our spot. had to park in front. (-)wasn't alot of parking on that one side

the surface of the pool deck is on the lower pool deck is-it is super hot and very hard (almost impossible) to walk on

the pool was small but the kids had a great time in it anyway

i arrived at the gorgeous property and i was checked into a double bed room with a kitchenette

smooth check in and out. perfect location. pool was nice.

we took advantage of the swimming pool this trip, pool was great, water was very clear and everything was maintained really well

location, property was beautiful, loved the salt water pool

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

one of the best things was the breakfast

the breakfast and the pool were fine

no pool

the pool was extremely cold.

free breakfast has more to offer than some other hotels right now (given the covid situation)

location, clean room, fireplace and balcony was a plus, staff was friendly, pool opened late for kids to swim

the fitness center did not meet expectations. was not able to use equipment safely.

fitness center was small

it was walking distance to downtown gatlinburg and there was an excellent free breakfast

the friendly helpful staff 2) kids loved the pools 3) being on the trolley route❤️ 4) the noon check out✨ 5) the proximity

nice staff. nice room. and the indoor pool was working.

that the pool wasn't available. that's the main reason we stayed but we love everything else.

pool was down

hotels pool was not working at all and the water was green

how friendly everyone was at check-in. how clean the room was and the pool was nice too..

quiet, nice pool, big tv in room

also, the pool was great

i wish the pool would have been open.

the spa tub and view

for one night, traveled from nashville on car for 3 and 1/2 hours aprox arrived at 11:30am,early check in was not available, otherwise it could’ve been a even more comfortable stay

laundry facility was clean and cool

needed fruit in the morning for kids

breakfast was small but

), and extras (b’fast/pool/laundry)

i liked having a 2nd floor room, laundry facility. breakfast was good.

always chose a hotel for its pool and fitness center

pool not open

everything was great from room service and staff did a wonderful job will stay again

the fitness center and salt water pool were nice and clean

the on-site bar could have longer operating hours.

and the room service and the breakfast is great and the evening they service a little snack with drinks and

clean rooms, good breakfast and laundry facilities.

the breakfast was great, the pool was great, and the room was excellent!

the heated pool and hot tub was wonderful

location is wonderful. we loved the breakfast, balcony and pools! we will definitely be back!

my kids loved the pool

how the pool is open 24/7 as well as the laundry room, the snacks you can buy at the front desk and coffee makers

got a surprise pet fee of $25per pet per night at check in

always choose laquinta because we can travel with our fur babies but now they are charging a pet fee

indoor pool and spa, great hot breakfast, comfortable beds, very clean, beautiful bathroom, great

loved the breakfast

breakfast was awesome

desk clerk was cheerful and helpful about pool and breakfast

was awesome as well as the breakfast

breakfast not being later

breakfast was great

the walk up sidewalk ramp at the pool is steep and slick

price was good (tho they charge extra service fee, parking fee and pet fee) , creek running thru and green area behind hotel were special features that made up for

loved our room and whirlpool spa tub

ants in the spa tub and on the desk

the rooms was very clean and the breakfast was also good

amazing pool area

it is walking distance to the island, shops, pancake houses, fun parks, putt putt golf and go cart tracks

distance to almost everything the island is right across the street next door is an indoor mini golf park and go karts track the pool is open and has had a major redo since we were here last

breakfast area to small.

the room was nice, and very clean. the pool was awesome!

location, friendly staff,warm pool and hot tub breakfast was good very clean loved out

we loved the breakfast, location and the pool!

pool was over crowded. was full of kids well after midnight both nights of the stay.

the pool but feel they should not let kids in spa they used it as a pool and adults could not relax in it and then running in pool area was not

great location..the place was very clean and was a good price. the grand kids loved the pool.

pool area was difficult to open the door. thought it was.closed.

the pool was too cold to use. they checked the temperature but it was very cold.

our kids couldn’t find anything to eat

staff was very friendly and had a very good breakfast

there was a shower plus a spa tub

ask for bath salts for spa tub

the suite was spacious with the option to close the door to separate the living room, kitchen are from the

was a little bummed out that the spa that was listed did not work in the room

the stopper in the spa was small but it did stop the water

the pool was open fri-sun 8am-12am free coffee in the office area

i liked that they were able to accommodate me with an early check in

they allowed late check in/late check out (1hour)

the hot tub and pool were nice and the view of the mountains and private balcony.

pool to small

pools & lazy river were all located together, which was a huge plus

pools/ breakfast

liked the pool, the fact that we saw bears and the staff were professional in keeping us safe and allowing us

the bar was a very chill place to hangout

very clean property, pool was great for the kids.

location and breakfast

price, location, friendly, breakfast voucher

my kids loved the view

pet friendly!! staff was awesome! they are very accommodating and the pool was clean.

there was no pet fee.

coffeemaker in the lobby died. doughnuts, but no continental breakfast available on site.

the spa tub and the waterfall shower,that was in the second room, was really nice

the beds were very comfortable. room service was prompt and accurate. beautiful grounds.

kids loves the pool and nightly s'more around the campfire

they had 2 fires, 1 of the fires they had free s'mores making kits for the kids and young at heart

we enjoyed the large open lobby to gather with our family along with the breakfast bar and pool area, the location was great being set back away from the road and was much quieter

we also loved the pool area

music louder in pool area.

too many kids in the hot tub late night.

the rooms were comfy, the pool area was great (loved the movies) and staff were all really nice

had a room with the kitchen in it but they didn't have any dishes or pots and pans or silverware to use

the room was very clean. it had a nice breakfast but some fruit would have been nice.

a small kitchen in our room was great

rooms were very clean, the people there were the best..breakfast was wonderful..

love the kitchenette

breakfast could use some work but overall very good

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

breakfast, bed

left before breakfast was served.

very clean, staff was very friendly. the breakfast was good.

kids loved the pool and location was amazing

the location and the spa tub

they gave us milk for our 1 year old even though it wasn't breakfast time

the pet fee is too expensive

the pool was dirty and the breakfast could of been better

our room had a hot tub, full kitchen, laundry balcony and fireplace

a room and a suite because my husband and i had our kids with us

it was a little bit closer to strip (walking with 3 small kids is tiring by end of the night) but really it was a great location

the kitchenette was fully stocked with dishes, pots & pans, paper towels & even laundry soap

we loved our 1 bedroom. the kitchen was very nice. the view was amazing.

pool was nice but definitely showing some wear

loved the pool area and staff was amazing

great pool for the kids

great pool for the kids

kids loved the pool

the fireplace was nice and warm, and the pool and hot tub were excellent

they have an indoor and outdoor pool and hot tub

it’s located next to indoor pool and it was often very loud and crowded with young kids

breakfast was awesome, and i had a lot of choices to choose from.

great location and very clean. our kids loved the indoor pool.

my kids loved the indoor pool

easy access to the strip. easy checkin/check out. love the indoor pool and hot tub.

coke machine and laundry detergent machine did not work across the street from the office.

the 24hr access and early check in was great as

i liked that they have laundry facility on the property

and we were able to put something on tv the kids enjoyed

we stay outdoors as late as possible since my kids wanted to sleep in the car rather than the hotel

breakfast was great, a lot of

the hotel pool could use a filter, and that is my only complaint.

they had a pool and bbq/sitting area

just no indoor pool or hot tub

the only thing i didn't like was the room didn't have a balcony or access to a laundry facility

did not care for the coffee although breakfast was satisfactory.

the laundry room was clean the washer and dryer worked really good

allowed early check in and slightly later check out and let us hang about until our transfer to nashville

told there was no breakfast, room service or pool due to the covid-19

the only thing i didn t like was it said the place was pet friendly

have to ask for room service in you have a pet

missed egg/omelette in the breakfast

wifi did not work at all

people smoking cigar at pool side

breakfast was great every morning

pool and excellent breakfast morning!!!

hospitality, location, and breakfast!

working there were great from cleaning to desk to the two ladies who worked everyday to make breakfast so enjoyable and fun also the afternoon cookies were great

we traveled with our pet dog. they're pet friendly, and their pet fee is reasonable.

nice small pool

only things i didn't like about it was sharing a pool with the super 8 next door and this doesn't really have anything to do with the hotel itself

also, i went to the laundry room and only the washer was working so i had to wash my clothes and hang them all over my

this gave us extra space and the kids their own bed, with 2 queen beds and a 1 king bed in the room

clean, friendly staff, and a wonderful pool

the pool was not very big

pool was very nice but could use some cleaning by keeping the bugs and stuff skimmed off the top

our 4 year old loved the window seat and the pool

i liked that there was a laundry machine on site

the connected bar had great food and tons of beer on tap (my mango brew was awesome)

no breakfast

around and take care of all your business or do whatever you wanted to do the inside pool the kids love the inside pool the balcony view from the room that i rented was

also wish there had been some free breakfast

not too many signs to show were was the ice machine and the breakfast.

only downside. no pool for kids.

the only thing we had a problem with was parking and wifi.

we love staying here. quiet nice spacious rooms, and full breakfast buffet

never ckd out breakfast we were only there overnight

parking was very tight right next to a restaurant.

a little tlc in pool room

the indoor pool and gym were great and my children really enjoyed those amenities

the gym facility was very poor

gym was not available , and was not notified

i would have liked more healthy options for breakfast such as a variety of fresh fruit.

we didn t have to rush out early mornings due to the lodge having a great breakfast selection which worked out perfect

need a waffle maker at breakfast for kids.

the spa in room

door on semi closet with some amenities like laundry bag, luggage rack and hangers would be nice

the breakfast was great and location as well

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

fun pool area also

loved that there is an outdoor and indoor pool along with a hot tub

indoor pool was small

we enjoyed the pool and santa singing

ev charger was crazy expensive

the pool was clean

breakfast was good. lots of choices.

also liked that the pool was an indoor pool

the breakfast was good, however could’ve had fruit options.

my kids loved the pool and the view to the river

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

to far to pool

river behind hotel, pool,

conveince and the pool was great

breakfast, pool, staff.. love the couch in our room and balcony

the breakfast was alright and it was right at a great location

especially the huge hot tub and an amazingly delicious buffet breakfast at no cost at that ud83dude0b i liked the affordable room price, the very professional

room was clean- staff was very friendly - breakfast was great as well

the laundry facility had 2 washers and 2 dryers very reasonable on doing a load

nice with good amount of room with the kitchen you can have full size stuff and bring and cook food

the pool water seemed kinda dirty.

breakfast was very good. hot and fresh.

i liked that the room was separated by a door from the living room and kitchen

didn’t use the outdoor pool but it looked a little green which deterred us from trying to make time to use this amenity

breakfast was great

room was clean as always and the indoor pool and hot tub are wonderful

room everything was wonderful ud83dudc4d not one complaint,even breakfast was super good,loved it ,,,it's a top of the line for a great place,,,hot

breakfast was delicious

the room was large, clean and comfortable. the bathroom was nice. we loved the warm breakfast.

the pool facility is great, perfect for kids

beds were amazing and the pool was amazing for the kids

need a bigger pool for all guest and seats around the pool

kids and i loved everything

very clean , pool was kid friendly, and a great breakfast buffet !

beds were comfortable. breakfast was good. staff were friendly. great place to stay.

clean. super breakfast. lawn and property maintained daily.

my room was pool side which was a plus for my son

breakfast was good, wish they had switched up the choices occasionally

very clean, good location, helpful staff, and very nice breakfast included