pool and whirlpool were refreshing

the bistro bar was a very nice perk

was no restaurant or bar as advertised

liked the gentlemen that work evenings in the bar area he was a real nice guy to us, very pleasant to talk to

the full bar and food options were a nice touch

breakfast is great and the facilities overall are very clean and well maintained

the staff had a hard time keeping everything stocked up during breakfast

clean, not too big, pool was clean and open, breakfast was great

the breakfast was very good

the breakfast was great, the location was a bit secluded but peaceful.

staff was great, the rooms, pool, breakfast, everything was exactly as it should be. very nice.

staff was nice, room was clean and comfortable. breakfast was very good.

i thought i was going to get a nice disent room with kitchen. i was disappointed.

great customer service pool

the laundry washer and dryers were not working and with baseball games every day we had to find

nice pool and updated fitness room

liked the pool and free breakfast buffet and your staff was kind and helpful

no hot tub or gym

pool was small & out doors.

big family gathering at the pool, didn't allow others to utilize

clean.... friendly staff. bar in the lobby and a restaurant.

only thing was i didn't get time to enjoy the pool area but it looked amazing

i live in goodyear, the ac broke in our home for the weekend and i stayed here with my kids, ended up being a great staycation

room next to kids screaming if i had stayed longer i would have moved rooms

everything! and they had laundry facilities!

they ran out of breakfast

breakfast could have been better but overall stay was awesome!

breakfast was a little limited compared to the past.

breakfast was basic. no fruit out daily. needs more variety.

breakfast could be better. facilities like pool were too small. nothing walkable ( food etc.).

parking

loved the pool and hot tub

over the last several month, finally cleaned up the pit in the truck parking area,overall they parking lot, not crazy about the locals that

affordable, hot breakfast, microwave, refrigerator, onsite guest laundry, everything you could

affordable, hot breakfast, microwave, refrigerator, onsite guest laundry, everything you could

the pool was closed up until 24 hours before i, checked out

the pool was clean and the rooms were 2

pool was not working. kids were dissapointed

was also able to park my long trailer in the back, without any problems

that there was a pool!

toilet ran, & pool was closed

the pool wasn’t open

the pool is a little old. it's peeling off

breakfast

breakfast hours

everything but the pool

no breakfast that sucked and lady at the front desk wouldn't let me get a late check out

the pool and gym closed earlier then stated on the hours of operation.

the breakfast was good

well take care of place had two outdoor pools - one was too cold, one was too hot :) (seriously) gym was a joke - small room, space enough for 5 people that love tight places; one treadmill (not

we didn’t get up in time to appreciate your breakfast, but i’m sure it was good, we will enjoy it next time

staff was friendly the room was cleaned everyday the breakfast was great

everything friendly staff good breakfast, nice rooms, great location

this place is nice for the price. clean,quite, breakfast and staff were pleasant.

i had cream cheese bagel at breakfast

rooms are roomy and clean! breakfast was great!

everything was clean from the inside of our room to the pool and everything in between

breakfast and employees

good breakfast (staff say that it finishes at 9am but when we checked out at 9:30, there were still

i like the front staff, cook and the continental breakfast

little thing might was pool seemed little cold since it said it was heated but i didn't really have any problems the whole

i could walk to the stadium, restaurants, shopping and it was very close to the casino.

i went 40 mins out of my way to come here because they said they have a gym and i need to get my mandatory workouts in

swimming pool is small and has a weird smell.

i was a little disappointed in the pool location, zero privy and it opens so late!

the manager sean gave us a late check out ,which was really helpful

the staff friendly as always. such comfortable bed and pillows. the breakfast was delicious.

great location. good breakfast. enjoy the game room for the kids. very nice rooms.

the rooms with all its home like features, the staff was excellent and loved the contintental breakfast

exceptional, modern, clean home (room) with a separate living room, full kitchen, dining area, large separate bedroom & a giant bathroom with tub

early check in.

good services for the price, good price/quality ratio, nice swimming pool and gym, the room was superbig clean and comfortable

location was great, breakfast was good and the king rooms were very nice.

the dinning/breakfast area was very spacious and the staff was constantly replenishing the food and maintaining

the restroom was very clean. my grandson loved the gym

spa was closed but is understandable with covid.

gym was better than average

was not told about the room service request great view

the spa was not open

only complaint would be the lack of vegetarian options on the breakfast menu for room service

would have been nice of the bar was open earlier than 5p.m.

the breakfast had limited options and ran out of everything early on a saturday morning.

noticed a weird smell in my room maybe previous guests had used the kitchen area and the smell didn’t totally get out

bartender was slow and lazy and goofing off with others at the bar instead of getting my order plus

nice bar, breakfast was yummy

shuttle service to and from the arena was awesome

no room service - cleaning

hotel offered a shuttle to the game we were attending

clean, orderly and great breakfast

the pool area was nice with a lot of seating for groups of people

location is perfect, lots of space in the rooms, beautiful pool and great breakfast.

arizona to pick up my great nephew's and i wanted a nice hotel to stay with the kids that had a pool

variety of breakfast, great location and friendly staff

i couldn't be happier with hotel i chose everyone was very friendly the breakfast was good

kids slamming doors and could hear their whole conversations

i wish there was a free breakfast.

comfortable room, lovely pool. close by lots of things.

wish it had a bigger pool. a small breakfast included.

the restaurant was closed so no breakfast. the ice machine was broke.

swimming pool wasn t in a shaded area or under shade & it was small

the spa tub with jets was our favorite!

the wifi was fast and worked perfectly

everything but the pubes. gym, laundry and closeness to stores

pool

pool area was secluded and clean, and the water was the perfect temperature

nice facility and pool area

quiet, great access to dog yard so easy to care for my dogs there, very reasonable rate for pets, pool

service, and breakfast

we also liked the breakfast lady raelene who made sure breakfast was great

we loved the breakfast options and the gal tending it is amazing

the pool area was small and uninspired. the breakfast bar was poor.

the breakfast could have been better

cleanliness, location, and breakfast.

there are 3 restaurants onsite, room service and a pool bar

the swimming pools

the kids loved that

kids totally rated the water slide pool and games on the lawns - we wished we could have stayed

the breakfast had a little bit of everything and presentation was great

clean and quiet. good breakfast

was great, it had a kitchen, full size refrigerator, real dishes and a coffee maker

dishes in the kitchen had to be run through the dishwasher before i wanted to eat off them

the bed was comfortable, the bathroom was clean, the kitchen had the essentials that you needed and there was an ice machine

room stank, i could hear people have sex next door, the laundry room was so dirty, the wi-fi was down both stays i stayed

love the fact they have ice machines and laundry on-site

quiet most nights, ice machines and on-site laundry was great to have

i sis not stay. they could not accommodate my early check in and the pool was non operational

there wasn't a pet fee, & after the man sleeping in the sidewalk they were quick to get security to monitor the

the breakfast and beverage selection was great, along with the holiday decoratiin..

good breakfast, staff very nice , housekeeping very honest and humble.

hotel, wonderful employees, good breakfast, free internet

my kids loved the place, the games and the breakfast.

the eggs were not great. besides that, the breakfast was wonderful.

no sign out front and lots of ongoing remodeling and included breakfast was mediocre

and she even let us stay in the pool till after 11pm which was very sweet

breakfast can be improved

breakfast was slim, no eggs or sausage, frozen microwave waffles

and there’s complementary breakfast

the pool closed early

rooms are clean, bed was comfortable, kids love the breakfast and pool

it was loud i heard kids screaming up and down hall and a machine coming on and off all night

gym needs maintenance - one of the treadmills didn't work at all

nice location. breakfast was spectacular my kids love it. cereal milk juice snack bars

i like that the property had a onsite laundry room, plus the beds were so comfy.

breakfast and gym were decent

staff are always friendly and helpful. 2.pool stays open until midnight .

the pool hours are open long enough to accommodate different schedules

staff was very friendly, and breakfast tasted great

gym had 3 cardio pieces of equipment for which two of them were broken

the customer service was great. the pool was well maintained.

breakfast is pretty amazing and the pool is great too.

breakfast was very good staff were very friendly it was very pleasant !

that adults could drink at pool side and act disrespectful towards other people and also that kids could run around with no supervision

the pool was amazing the food was excellent and the rooms was perfect

pool and hot tub are also good

breakfast was awesome! help was friendly and great! will use thehotel again

the complimentary breakfast was decent--great options for kids

quite amazing breakfast

seen some ceiling damage in the gym

the pool was nice :) the gym equipment was better than my expectations.

gym was sad with no dumbbells and a broken cable system

the wifi, while free, was pretty slow (a little less than 1 mb), and there weren't many outlets for (-)wifi didn't work at all (*)a way to control the temperature of my room (it was a decent temp for the most part tho), and the wifi didn't work (literally (-)the wifi was spotty at best. (-)wifi was virtually non existent in my room, which as i was away with work, became a problem (-)wifi connection was terrible, not available for long periods (-)of modern tech no usb plugs wifi is spotty not good for business traveler great for a one night stay or place to stay after a (*) however, the facilities very outdated and old and the wifi does not work at all (-) no breakfast, no room service, no working wifi, you could hear people in the rooms next to you and in the hallway,

got two full-size with a limited view, did not receive much instruction from staff regarding a gym on the premises or anything else

great rooftop bar and ground floor sushi restaurant

staff was very kind, the room was clean and comfortable, and the rooftop bar is a plus

were no glasses in the bathroom for brushing your teeth, the bartender on the rooftop wasn't good, the tub is pretty high up and only having 1 handle bar in the

i enjoyed the rooftop bar with my friends and family as well as my room

$50 a day incidentals it wasn’t any parking by the hotel the hotel bar charged my card after i asked them to charge my room and i also asked was it gonna be taken out

there s no restaurant or room service on site

options at the breakfast bar would have been great, but otherwise definitely will stay again

got in my room and the tv didnt work i had to be switched room with all my kids and family i was told i would get a

really, although if pushed i would say that a guest laundry would have been the bees knees

there is no laundry

pool is small but ok.

the pool was undergoing repair however we were able to use hilton pool

convienence of starbucks location in lobby, excellent customer service from staff, wonderful room service, and high quality toiletries

the room service food choice could be better

the gym was nice and i loved that they offered apples as a snack

the breakfast was made to order only and not a very good selections.

lots of construction going on around area.wish bar stayed opened later for food and drinks

we ate outside at the breakfast club bc staff wore masks

good bar food at the hotel, and very good breakfast just next door

a bit noisy on the street side room we were put into. limited room service.

only downside was that we got stuck in the parking lot because our parking ticket wasn t working

parking is across the street. not very handicap friendly in that respect.

the location from parking to the hotel.

be careful. parking is not free except during weekends.

was clean, had free parking, reasonably priced and great air conditioning

beautiful lobby, great bar and breakfast.

crew in the first day wasn’t too receptive, specially when you have kids

the kids loved the elevator and being able to watch as we went up and down

wish they had better room service

room service closed to early

for the cost of the room, a complimentary breakfast would have been nice

well the front desk lady told us they had free breakfast but they didn't

large gym comfortable bed

am so very pleased with the hyatt, they granted my request for early check in, with an extremely reasonable fee, thank you

excellent customer service, crystal clear pool, great food choices, the tv in the room was huge.

enjoyed having a kitchen in our room for the convenience of late night snack

breakfast lounge is very nice and every thing you need is there from hot and cold cereal to fruit

cleanliness breakfast

room was very spacious having the extra sofa and a full size refrigerator/kitchen was a huge plus

also the gym’s sanitizing wipes were all dried out and the water station was empty

gym is perfect with a beautiful view

the best parts for me was the 24 hr security and the ev charging

for me was excellent, but it something my kids would not enjoy due to the spread of breakfast items

spacious and clean room, good enough gym

the gym was very nice with a good view of downtown

staff clean & tidy quiet rooms best comfy bed & bedding good coffee in the lobby 24/7 nice breakfast: fresh fruit & yogurt, scrambled eggs, warm biscuits, toaster for bagels & cream

the bees by the the pool .and the confusion with my bookings..and price diffrences..

the wifi

breakfast was great

whirlpool snd kids basketball court

disappointed that the shuttle to the airport wasn't available

good free

walking distance from chase field and downtown restaurants, the shuttle from and to the airport, the shuttle to go to downtown within 2 miles

location, room, staff, shuttle, parking, and food were great!

the gym and the pool are awesome, and so is the breakfast

room was spacious and small kitchenettes were convenient. staff were friendly and courteous.

old and tired in all respects bathroom and tub kitchen furniture

the room was very nice and the kitchen was equipped with anything you needed

breakfast was great.

for the price the rooms are very outdated with stained carpet and kitchen utensils were dirty in kitchen drawers

loved the pool. the hotel was nice and clean. our king suite was awesome. great size.

love the bar/bistro area and the gym was nice

staff was friendly, we ate at the bistro, used the gym

pool was nice and clean

pool hours til 11pm and modern shower !

room was super clean, the pool was nice my kids loved it, the staff was friendly and honestly i was just impressed with the cleanliness and

lady up at the front when we arrived, she was very nice and held a conversation with me and my kids

kids enjoyed the pool as well, the location of the hotel is very close to many store around and

the little kitchen area was good

store and the staff was very friendly hotel employee brought up extra towels to our room so the kids could go swimming it was a wonderful