the wifi was great

from reception, wait staff, bar staff and housekeeping

good parking, good food.

plenty of parking spaces

i had dinner and breakfast there also, all very good, very comfortable bed and room spotless

comfortable beds, good location, excellent breakfast, allowed early check in, stored luggage before & after check in, friendly & helpful staff

was available for an early check in, breakfast was delicious, location was perfect- right in the centre of derry

the cleanliness standard of the hotel and the breakfast offered is always a selling point for me

breakfast was very good and location excellent

breakfast was fantastic.

the wifi did not work at all - in the room or the lobby

room service breakfast was all wrong and resturant did not charge for food even though they were

smelly dark shower curtain really dirty ripped and just needed binned no wifi signal in room not a 4 star

breakfast was chaos no glasses, plates, cups bread to toast was there we had to ask the already

breakfast

we needed an early check in as we were attending a wedding nearby and this was accommodated for

to take your luggage up to the room all the staff were friendly and professional and the spa never felt crowded the breakfast was

ordered room service and was charged 16

at reception - where very friendly when we arrived and explained everything bar staff were great- went down to order food to bring to the room and they couldn t be more

location the spa an pool an sauna the room an view was brillant the staff the place was amazing we will be

comfortable and relaxing atmosphere. very comfy bed and bedding. excellent room service.

parking easy with large areas

friendly staff. good dining room/bar. parking.

the breakfast was fantastic

great stay, pity that the wifi was not working. couldn t do my work in the evening.

like most of the accommodation in ireland wifi network is unsecured. was a bit noisy

the staffs kindness in making sure my kids had the best experience and felt safe

location with parking

room too small for two adult and 2 kids which i specifies when i do booking

the whole overall stay, music in the bar during the day and at night was fantastic, a great

convenient location on main route with ample free parking

breakfast is great and the bar food is lovely

super breakfast

it was clean, quiet, good breakfast, big rooms, nice pool and jacuzzi, gym with all needed

advertise room service but i tried to order it to be given the round around

leisure centre staff chatted away & made me a cuppa as i waited for the kids coming out of the pool

was 4 adults, 2 kids & a baby on our overnight stay

facilities looked excellent great pool and well equipped gym

pool area needs a bit of a refresh, paint etc...

swimming pool and food

food, pool, staff, lication and all thecrest were just excellent!! recommend

the facilities sauna pool steam room

hotel, clean, central to everything really nice staff, lovely breakfast

great gym, pool and steam room amenities as well which we made use of as the weather was unfortunately

booked for 2adults and 2 kids and expected the usual double bed and 2 singles for kids (maybe even pull out camp bed for

food was delicious staff helpful bed and accommodation was excellent was also given early check in ,will definitely be

the car park was intimidating with kids hanging around the stairwells

location room was clean ,towels were changed gym was well equipped

friendly staff allowed early check in