friendly staff, nice room and great pool area.

location, ample free parking, large comfortable rooms, gym, good sized indoor heated pool and spa

wifi was hard to stay connected to

from asia, we are accustomed to daily room service

there is a ton of free parking, a restaurant onsite, and plenty to do in the area

pool was nice and clean

wonderful outdoor pool area and an indoor pool in case of bad weather

facilities - outside seating area, pool, gym/sauna, continental breakfast, good wifi

the outdoor pool was actually warm enough to swim in even though it was only 12 degrees outside

decor. it was a little dated. the gym could also use some updates.

easy drive to the airport. had restaurants and other businesses nearby. nice breakfast.

it was quiet at night (and from our daughter) it had a pool

great gym and pool. breakfast was awesome. super clean

com, on the day that we were to check in, said that the hotel's pool was closed

kids loved the pool which was nice and warm which is not always the case with indoor hotel pools

kids enjoyed the pool. the rooms were big and super clean.

the bar downstairs was top notch

the pool and gym were great to use

was very disappointed that the hotel is not offering the airport shuttle

rooms were huge, lovely bar and restaurant onsite

shuttle was also a plus

kids loved the pool!!

love the cleanliness and the comfortable beds, the breakfast is yummy and all the staff members have a smile on their faces

was a very large group staying on our floor and they were allowing their kids to run up and down the hallways, and slamming the room doors

the room was very spacious and had great amenities including kitchenette

inquired about laundry and she put us on the same floor so we could do laundry

convenience to airport, shuttle service to & from airport

it was very late, i admit

laundry and gym are dated

the shuttle drivers

to make the 4:15 am shuttle to the airport, but we had a 6:10 am flight out to atlanta, and on to home in huntsville,

room for all of us and the kitchen facilities

covid19 didnot allow breakfast , but would have like this

i liked the shuttle to the airport. they made sure we were safe and didn’t pack the van.

appreciated shuttle to and from airport

clean and friendly, nice pool

pool was open, which was nice for the kids

i like everything about the hotel. the staff was friendly and betty at the bar was the best.

tell us about the free breakfast at check in

clean, great parking close to everything shuttle

free laundry, who can beat that

staff;cleanliness of facility;suite kitchens were well supplied - dishes, utensils, even dish soap and paper towels

full size kitchen, large room, multiple seats

and they even have gym and on site laundry

had close captions there's a free laundry

was bummed the pool and jacuzzi area still hasn't opened

breakfast was not provided

breakfast should be included.

shuttle service; bistro with hours to accommodate late arrivals (after 7) and good food & service;

tvs in the bar made watching football fun.

some hair in the pool, yuck

the staff was friendly and helpful, the complimentary breakfast was beyond our expectations, the pool and hot tub were clean, the gym area was nice, did i mention it was so clean (obviously my

safe . secure . free round trip shuttle service from airport. clean . excellent staff.

having laundry on site and a small kitchen were very convenient

loved having a little kitchen

the room, parking and shuttle to airport. great service and price

no pool access

everything under one roof! our room, bar and restaurant...

both rooms right next to pool and not enough parking

at the bar was an excellent hostess and hope at the front desk both went beyond my

the last few times i?ve stayed there, the wifi does not work for my phone or laptop.

kids loved the pool, afternoon snack was a valued addition, breakfast we're delicious and sumptuous

beds, very convenient shuttle to and from the airport when needed

wifi had to be reset each time i left. breakfast was only fair.

friendly,great prices,laundry facilities,extended my checkout time

downtown and shuttles

the gym and pool were ok and very quiet/ barely used

the shuttle bus to take my dad to the hospital at 5 am was amazing… they all were very helpful

the indoor pool

for my birthday and would liked to have enjoyed the pool but there were families with screaming kids in it until well after 10pm and proceeded to allow the children to holler running up and

wish they had self laundry facilities.

ex no breakfast or gym

on site restaurant and bar (copper smith inn) was convenient

doors to go outside have the hollow metal bar that you press to unlock the door so all i heard all night was clunk clunk everytime some

the lobby for guests to help themselves, as well as ready-made coffee in the morning and a light breakfast delivered to your room each morning

exceptional service, presented really well, breakfast was great!

they offer coffee, tea and some snacks any time and also $15 gift card per person to use for breakfast or lunch at the sister hotel just across the street

even their spa facilities were closer on mondays and tuesdays

they offered breakfast from the coffee shop actress the street which is a huge line on the weekends

treadmill in the fitness centre had a broken emergency cord and made the multi gym rattle!

us with smiles and conversation everyday(6) couldn't have been more helpful ud83dude00 in house laundry was great

outdoor heated pool and spa were clean

spa and breakfast

pool and spa area is very pretty and very nice decorated

included breakfast was a nice perk, good food options and fresh

very clean , had a great continental breakfast with make your own waffle !

had a guest laundry, pool, gym and parking

location was great, the breakfast was good, the accommodation very comfortable

clean guest laundry room

breakfast was a little pricey for roomserive, it was really good though!

food from room service was awful

gym was great! rooms so spacious and clean. staff incredibly friendly and helpful.

at the front desk, restaurant, bell man, shuttle driver were all very nice and helpful

loved having a spa in house,prices competitive with portland

the pool has a gorgeous view of the water; there is some lawn space for kids to run around; a gas fire pit; a small walk to a small rocky beach that the kids loved to go

wifi kept dropping

didn’t realize at first you needed a key card for the elevator so it made me nervous with the kids as i was trying ti figure out why the elevator wasn’t moving

oper)

walls are a tad thin and i could hear what my neighbor ordered for room service.

bar and breakfast great

from the valet attendant to the receptionist to the bar tenders was super friendly and helpful

bed, very friendly and helpful staff, unique decor, convenient to have a simple continental breakfast

was kind of a bummer that they wouldn't let anyone stand at open tables in the bar area, even though there was way more than six feet in between parties

enjoyable breakfast in restaurant with fresh blueberry preserves

put me in a corner where there was two families that were together with kids

staff was great, breakfast, desk, valet, kitchen and cleaning staff; professional and fun

the fitness room had good

they offered brown bag breakfast but we wanted a hot breakfast fitness center was closed also

the bar was incredibly expensive so we didn't drink there but the little coffee and tea kitchenette was great

a little bit dated and poor gym.

perfect location for shopping and bar crawling in the old port

got exceptional service from the shuttle drivers to the front desk staff to housekeeping along with bartenders who were among the

location and free shuttle service!

was cost efficient, they are 15 mins away from pwm and they offer shuttle service 24hrs

awesome guest service, clean, great rooftop bar and eating, good cafe for breakfast

small/limited gym, charged me a higher price than i was quoted on booking.com

in the restaurant was great and the rooftop bar had a great selection as well as a great bartender that had several recommendations

great location, clean, updated, nice amenities- roof deck bar, gym with pelotons

this hotel is within walking distance of many bars and restaurants

noise from kids walking past the room talking loudly on their way to the gym

decor was fun, esp for the kids

the gym was great and clean

the bar down stairs in the lobby made fantastic drinks they have a pool table in the lobby as well

gym was closed coffee was good but “continental” breakfast was meager ocean facing room very

the shuttle was a huge help and made our entire night perfect

the pool

full breakfast fare.

did not know there was a breakfast so we don't know how that was the room was very nice that's beds were very comfortable

room, laundry facilities on each floor, starbucks coffee in restaurant/bar, very clean and friendly and

laundry room was really nice, on the same floor we were staying on

room was very clean and spacious! perfect room for two kids.

breakfast available; brew pub adjacent; conveniently located

the free breakfast was hot, plentiful, and delicious

great location. guest laundry was great. lift was quick.

great breakfast, definetly the best hotel we have ever stayed at by far

pet fee for a week was only $190

breakfast was included and was exactly what was expected - eggs, sausage, breads, cereal, juices,

clean, modern, good breakfast,pool, location is great, just a block away from shops and eateries

the laundry facility was great

not sure if it's a hilton thing, but love a breakfast included

comfortable spacious rooms, friendly accommodating staff, great breakfast

wifi was free

room service was excellent

luck of larger towels in the pool area

staff at check in and especially at breakfast were amazing

the hotel is clean and breakfast was great

breakfast was really good and the staff at the site was incredibly helpful and attentive.

hot breakfast was great

the breakfast ladies and the morning cleaning guy were friendly every morning as well

didn’t try the breakfast or pool but overall the hotel was good and the staff was super nice

the pool area was clean and they supply pool towels

didn't get a chance to swim in the pool

the pool is wonderful and the breakfast is good

will come back in the near future would love to stay longer next time cant wait to use the pool in the summer time and be able to relax in the sun and have some

great location. excellent golf course. room was very spacious.

golf

i'll be back to spend more time, walking, playing golf, just sitting outside in an adirondack chair on a deck or porch

handy golf course immediately on the grounds

comfortable bed, view of the golf course, size of room

the staff, the room, the location, the pool, the firepit, the grounds, other guests

was a game room with pool table, air hockey, video games all free and a large playground for kids

spa tub in room was great

room was clean and it was very nicely stocked with everything you would need in the kitchenette and

the beds are very hard and laundry facilities could use an upgrade

room was fabulous and so was breakfast

stopped here for the night on our way to bar harbor

breakfast was delicious and staff were wonderful, helpful and extremely accommodating:) wish we

inn is fantastic, there’s a golf court, lake, forest, and canoes, you can canoe in the lake whenever you want

the owner, greeted every guest at breakfast and made them feel like family