location was key for staying in south lake. nice saltwater pool.

location pool area good parking beside hotel good gym facilties

bed was super comfy and the bar downstairs was entertaining and so close to our room

breakfast was good and staff helpful. bar was great and bar tenders very congenial

especially had fun with the bar staff, they were great

the noise at night was annoying - kids running down the hall, loud talking and slamming doors.

i had requested a handicapped room with a roll in shower, and it was very well equipped with grab bars and handicapped accessible items

hotel is very sleek and upscale--i didnt like having to waddle wet through the bar to get fromt he pool back to the rooms

we did not use the gym or the pool but both looked nice

the sink is high; a stool in the bathroom would be helpful for kids

the pool is very nice but very small and the cost of the restaurant food is $$$

small pool

the pool was never crowded

paid for breakfast with the rooms

pastry at bar and good coffee combined with super friendly, professional and customer oriented staff

we used the gym and everything was very clean

view of the pool & the little balcony was an extra bonus

we were upgraded to a room with a balcony overlooking the pool

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

outdoor pool

staff was very friendly, it was clean and i am picky about that because we have kids

shuttle service to the airport was very organized

kids were upset that the pancake machine was down, other than that breakfast was good

was super nice, breakfast was great

free local shuttle. wonderfully friendly staff. stellar breakfast! perfect stay!

ordered ribs and wings from the bar and they were

the bed was so high, i had difficulty getting up into it. the food in the bar was pretty bad.

beds were super firm and uncomfortable and the pool was cold.

parking and shuttle to the airport.

spacious rooms, clean, cold a/c, free parking, location

the breakfast was fresh

small pool and pool area

some stuff were broken, breakfast could have been better especially because i have kids they didn’t have much options for them and wifi wasn’t free

the hotel had a free shuttle that took us straight to our destination

location, free airport shuttle, delicious breakfast (texas shaped waffles

clean rooms, good breakfast, i was on business and it made my trip very good.

breakfast selection a little weak

breakfast waffles mix watered down making them flavorless.

place, shuttle, breakfast, drivers ,the dtaff overall was very accomodating

best location, staff #1, breakfast included, and hey it’s in grapevine texas, christmas capital of

bar wasn’t open. opened bar for us and way over charged for two drinks

booked this hotel on the fact it had a heated pool which was stated on the website

the location. the staff is great!! the bar and grill worker angelic is fantastic!!

i do personality prefer an outdoor pool experience- i would rethink this option in the

would like a continental breakfast to be offered

updated, clean rooms. comfy pillows. good breakfast.

great location. clean decor loved the outdoor pool and hot tub. staff is super friendly!

very quiet and the pool is open

very clean and had both a pool and hot tub.

pool is always in shade.

the kids loved the indoor and outdoor pool

expensive room service.

kids loved it... lots to do.

food : excellent family oriented: check lots of things to do: check water park fun: check rooms: awesome staff: amazing valet parking: perfect picture perfect spots:

i was especially pleased with the service in the silver bar on christmas eve evening

is absolutely no shade in the pool area

pool area looked relaxing and clean

modern room, good window view. pool area and nice bar

clean nice location and cool bar tender

spacious, comfortable rooms and beautiful outdoor/pool area

pool is too shallow

great shuttle to and from the airport and affordable ubers into the city from this location

shuttle didn’t run until 630 am , so i had to pay for a cab to get to airport on time for flight

the kids enjoyed the pool

tim the shuttle driver was very nice and friendly!!! good job tim

there is a fire pit in the back by the outdoor pool

a shuttle available across the street would have been great!

no shuttle

with all of the sports venues nearby, you should look into a shuttle on game days

i wish the breakfast could be better but is acceptable just because of covid-19

parking in the sun. it was hot...lol!

excellent spacioys gym with a large range of equipment

my kids hoped if we could've stayed longer

one night we were able to entertain the kids at two pools and then eat at the resturant without ever having to leave the hotel and fight

amazing indoor and outdoor pool amazing tennis court really nice expectations exceeded

the breakfast was great. and the location is always perfect!

hotel shuttle to the airport left on time

the kids loved the pool. the rooms where nice and comfortable.

pool temperature was perfect, not too cold or hot

would have liked if the pool at the bottom was a little more maintenance wise better

clean, free breakfast, great pool, restaurant inside, starbucks inside

notification about events being held there would have been great to avoid some of the crowds and kids running around until after midnight

no free wifi, no water in the room, would not allow late check out

ly needed 1 hr)

have a closed door, a separate living room with its own tv and sofa bed couch, and two sinks

breakfast bar had a variety of items

breakfast was great.

did not care for the indoor pool. too small.

shuttle service

comfortable bed, great layout, fun indoor pool, good breakfast

unfortunately, our room had a strong musty smell, our kids started coughing not even 10 minutes after being in there

i loved every part the breakfast was great the rooms clean and staff awsome

friendly staff, nice clean room and very good morning breakfast

separate bedroom, breakfast. location. kitchen

breakfast was ok only one waffle maker so u had to wait for it

great location near mall gas station n restaurants. got a nice size pool open.

small but functional fitness room and in tact fitness equipment

loved spa tub comfort and space

great price. kids loved the big tub! clean and comfortable

the pool and fitness room was great

we took a shuttle to a restaurant and the driver was fantastic

rooms were awesome, hot breakfast was great, indoor pool a great hit with my grandson

able to use the pool because it was booked, felt like i payed alot with no pool access and no where did it say pool

was great the rooms,in door pool, breakfast we had lot of fun

rooms were awesome, hot breakfast was great, indoor pool a great hit with my grandson

i had time to enjoy breakfast, the pool, and the gym before checkout

breakfast was served at 0600hrs in the morning and was fantastic

amazing customer service from all members of staff and bar in the hotel

easy access to this hotel from the terminals via the shuttle

employee at aces sports bar was the absolute best

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one bottle of water for 3 guests

clean facility, pool table

best hotel ever! kiddo loved playing pool and chess provided with dad.

the pool area was nice and the hotel was clean. very modern vibe.

location, cleanliness and the pool table/ lobby lounge.

that the breakfast menu can be fully gluten free

loved the free cookie, granola bar and water upon arrival

ich we had to do

the breakfast sandwich from room service at 12:30am was amazing

he was considerate about all our kids requests

breakfast was okay, the room was clean, and the wifi was great

even though they couldn't provide a full breakfast selection they still offered a bag breakfast in order to still provide us with our free

they even had nice fresh fruit on the breakfast not old mushy fruit

cold smelled great just what i expected 10/10 can’t wait to come back to visit dallas plus the breakfast is

the pool was good, but you have to ask them to open it for you

deal for us because we have unlimited data, but if you don't have unlimited data and you want wifi access it's $12 a day

the pool was exceptionally clean and the kids enjoyed it.

sunday evening when we flew back, we had to wait 45 mins for a shuttle to arrive when they make round trips everything thirty mins

t complimentary) and debated whether we should do breakfast

the inside pool was nice since it was raining when we stayed

the pool was kept clean. housekeeping was very attentive when cleaning the rooms

is a comfortable and well maintained hotel near airport we enjoyed the pool area and the staff at the hotel were welcoming and helpful, nothing was a problem

the pool was refreshing and perfect for smaller children

the pool and hot tub were nice and clean

the pool area closed a little early and we missed enjoying the hot tub.

we have two teenage boys and they were busy the whole day, a basketball court, fitness center, pool and pool table were all available

i had the breakfast both mornings i stayed and it was very good also

it was nice to have a full kitchen and living room area away from the bedroom

) some downsides were: the kitchenette was very small, living room sofa was uncomfortable, and whenever you or a neighbor ran

we had a kitchen in our suite and they have complimentary shuttles to the grocery store or restaurant for

they had multiple choices for breakfast and my friend who flew in from out of state loved the texas shaped waffle maker

no room service, no adult beverage, not a lot of channels to watch on tv

gym was broken

the staff very helpful, they also has a shuttle bus to/from the airport

the shuttle driver was exceptional and professional

pool and gym

it had the amenities i was looking for, pool, airport shuttle, exercise area, and restaurant on site

to airport, had a shuttle, front desk person was super nice, bed was comfy, had a nice terrace

loved the beds... super comfy and convenient bar in the lobby for that night cap!!!

at i assume was) dog feces near the gym.

location, clean, nice kitchenette fully equipped. large suite room, comfortable king bed.

the room had an entire kitchen set so i was able to have room for all of my food for the stay

room was next to laundry so could hear washers in night.

beautiful rooms ,nice kitchen area. comfortable beds and nice location.

workout area and laundry were very clean and well equipped

also, there is easy access from parking and it's very secure

was a little disappointing the pool wasn t open

i waited at dia for my complimentary shuttle for 50 minutes after speaking with the front desk

booking, i checked and double checked with phone calls to site to make sure i could get a free shuttle to the airport leaving no latter than 3am and was assured by 2 different people i could

the parking lot is not well lit in the back which is closest to the elevator

hotel is nice and free shuttle to the airport!

my kids had a blast

the hotel gym had decent equipment

doesnt have a laundry service, so you have to use the machines yourself

indoor swimming pool

they have a section by the pool for pets to do their business and provide poop bags

breakfast i did not liked.

clean. the kitchen stuff the staff was wonderful the breakfast was great

these guys were able to check me back in & i was able to eat breakfast & catch a few more hours of sleep before my updated flight

was a gym, and the pool area was nice

no breakfast,no pool,had a very difficult time checking in

new price for parking, when left car -

was no early check in

gym has been under construction for months :

hallway stinks like moldy laundry, coffee area is never cleaned, floor sticky and brown in front of it

the breakfast was plentiful and served in pleasant surroundings

small pool

wifi was pretty slow. the business center was not very private.

stay, very friendly and polite staff, room was clean, ok breakfast for this money, good parking place

just make sure to request a room on the pool side

kids running up and down the hall

the room was clean, the bed was comfortable and the breakfast was warm (egg and cheese omelet along with other choices) and delicious

good size rooms, great breakfast and location fit our needs very well

always good and appreciate the free breakfast option

the only thing i didn't like was, the swimming pool was cold!

everything was clean, nice location, breakfast was enjoyable. we would stay there again.

nice staff, nice breakfast buffet

didn't communicate properly with the shuttle driver which ended up in us waiting a long time in the

good complimentary breakfast

clean, comfortable, affordable, buffet breakfast, close to airport and had a shuttle service.

comfort.....late check out. clean, friendly.

also, a fitness room with dumbbells if desired

i didn't use the pool but it looked pretty decent

laundry room and near 7-eleven and danny’s

the receptionist was really really helpful the breakfast was awesome

kids convention the night before. kids and parents were noisy

i enjoyed lounging by the rooftop pool the next morning after a delicious breakfast of perfectly prepared breakfast foods

comfortable bed and surprisingly great room service food, and hot shower

e small rooftop pool was nice for a

the front desk staff and shuttle driver were nice and helpful

the gym, breakfast and the room was nice for the price.

breakfast was yummy

has a small gym but it’s a little bit quiet

breakfast was good and shuttle service was great

this did not affect the rating i gave, i called for the shuttle from the airport to the hotel in the evening i arrived

i loved the decor. it was clean from the lobby all the way through. the kids loved inside pool.

they really went out of their way and had up to date equipment that i use in my gym

staff was great and very helpful. pool was great the kids loved it.

good location. indoor heated pool

we got popcorn that came with the room that my kids enjoyed

front desk staff were very helpful. lovely swimming pool.

phone in our room did not work so we were unable to order room service and unable to request a wake up call

great location. very friendly staff! nice pool.

advertise room service until 10pm, and a restaurant open during the day

to a motel 6 staff didnt point me to the gym restaurant or bar or pool had to locate them on my

heater was out in the pool, but they had an option either for that the hotel next-door accommodated for warm swimming in

breakfast area so so nice and clean

they have a great breakfast everyday

rooms were nice and clean. bed was comfortable. good breakfast. nice indoor pool.

clean, nice location,swimming pool

were there for one night but liked it so much stayed a 2nd night just to rest up and relax by the pool

there was a variety of breakfast items. the coffee was better than i expected.

breakfast was good...bed was perfect slept really well.quiet place

the breakfast was awesome and the room was very well cleaned and we would stay there again

great sized room and perfect temp hot tub outside along with large pool

i understand we had a lot of families with kids but when tournaments like this happen in town your gonna have loud kids everywhere

convenient, inexpensive airport parking with shuttle.

room breakfast

a full smith machine, and some free weights and cardio machines, in the very compact gym (fitness center), although they need to deodorize the room a bit more

immaculately clean large, comfortable room delicious breakfast

was was disappointed that there was no complimentary coffee downstairs or continental breakfast

the reception and breakfast buffet, very clean room, clean shower, quietness, greta wifi vey nice gym although part of the weights were missing

the pool and hot the water was dirty.

parking was free and hotel was nice and clean

the cleanliness, beauty, and parking convenience second

pool looked dirty (unlike the photos) and the fitness room was super gross and should have read “out of order”

a couple of treadmills does not constitute a fitness facility

the fitness center has no weights and is closed

available last minute, reasonably priced, shuttle to airport

would have appreciate a shuttle system from the airport.

comfortable bed the staff is always friendly and professional and the breakfast and pool

i loved everything. the breakfast was great the hotel was clean the staff was nice and friendly

was very clean and comfortable the hot tub and pool were awesome breakfast was good coffee was very good the staff was

microwave, great tv channels, wood laminate or wooden floors, breakfast included, indoor pool and gym, close distance to restaurants, stores, live arena, and freeways

breakfast grab n go bags, pool has 2 water fountains and hot tub.

breakfast meat.. ice machine capacity on 1st floor.

really good breakfast.

beautiful property, kid friendly. best breakfast buffet i have ever seen

our room wasn't cleaned. no must breakfast for vegans.

clean facilities, comfy beds, good breakfast, and friendly staff

easy access to airport. super nice airport shuttle driver and desk clerk. clean rooms. quiet.

pool table, nice patio area and pool area

my family liked the pool table

mini gym clean and had good equipment

great staff ...very very clean ...great breakfast variety

the free shuttle bus is also greatly appreciated there is a lovely pool but as we were in late and out early new did not get to use any facilities or have breakfast

laundry facilities on site

are a few cool amenities (pool was lovely) and a center lawn that had games and open space

room number 132also pool was not really working and was extremely dirty , the whole reason we got that hotel is so kids

they provided free shuttle buses to and from the airport, which i thought was amazing

convenience cleanliness breakfast nice environment

great kitchen

though they have an indoor pool, the water was ice cold

nice lobby and indoor pool

the pool is heated and no hot tub

chose this place for the year round pool

i absolutely love that our room came equipped with kitchen ware

the pool area was unattended and very run down

not that i needed it, but there was a full kitchen in the room

wish they would have provided hot breakfast

i used the gym and pool

the shuttle to and from the airport is the best feature of this hotel

i did not get any breakfast when i had an early checkout

the pool area could be a little family friendly , and needed more towels.

staff at the desk and on the shuttle buses were awesome