the outside and inside pool along with seeing a bear

kids loved the pool

we even used their laundry mat

coke machine and laundry detergent machine did not work across the street from the office.

the inside pool and spa were great!

we love the pool, but didn't get a chance to get in

my kids loved the pool. i loved that they have rooms with 2 king beds and beautiful views.

i had to complain about anything, maybe the location of the hot tub in the pool area

indoor pool with water slides are fun for kids

can not wait to bring our kids back so they can enjoy also

breakfast was great

i don t remember the name of the gentleman working the omelette bar but he was also terrific, friendly customer service

breakfast was good

friendly staff, the pool was also a good size.

there were two bartenders working the bar so line for drinks moved quickly

great value and the kids loved the pool

hotel is walking distance to the strip, but it was a bit of a workout -especially for the kids

great pool for the kids

great pool and very clean excellent for kids.

stay the staff was all very friendly we talked to everyone from the pool guy to the housekeepers and everyone was so nice the pool great the food was great we will

would have liked to seen more variety at breakfast

then the laundry was really nasty and stained up

pet fee is reasonable

room service wasn't available

the breakfast could be better

i love that you have a nice look at the forest from the pool and hot tub area

not only that but i loved all of the extra amenities such as the pools, gym, basketball ball court, ping

view was beautiful, nice staff , very quiet , kitchen came with pots & pans , bowls , plates ect , everything u needed to basically be at home

rooms are nice, love having the eat in kitchen and living space

we had a washer:dryer they even provide laundry powder

ice and vending were offered, as well as laundry and a gym although we didn’t end up utilizing that

ev charger was crazy expensive

this was especially inconvenient because i was traveling with kids

the pool was clean

pool was great too

not exactly on the strip and pool closed to early

the pool was also well maintained and clean

trolley pick up in front of hotel swimming pool was clean and relaxing

owners are very nice and accommodating with early check in time

very spacious rooms, and the pool was very clean.

my room was clean and so cozy with a fireplace, kitchenette and balcony overlooking a pretty creek

also, not all the plug ins work in the kitchen which was

the kitchen sink needed some work.

we could even go play in the creek with the kids

we had a full kitchen and a nice view from our balcony

not much of a breakfast.not really worth having

wish the pool was open passed 10 pm no breakfast

pool and firepit

it was remodeled, clean.. pool was freezing in june but it was nice.

laundry/housekeeping staff arrived for work at 8 am with their car stereo blasting

free breakfasts in the morning were hot and fresh

breakfast was very good

we also lost clothes that got mixed in the laundry with the towels and they didn’t find them

the kids enjoy the indoor pool, mini lazy river and jacuzzi

great breakfast. clean room. very friendly staff.

a little tlc in pool room

swimming with my kids.free wifi.free breakfast

the gym facility was very poor

i would have liked more healthy options for breakfast such as a variety of fresh fruit.

gym was not available , and was not notified

the first room we had was ver roomy with kitchen, but there was no dishes silverware and pots

parking was a little tight. pool was closed by 8:30 last night

when we went back with our concerns, they moved us to a dark, awful room next to the laundry room

only queen size bed rooms if have pet

fireplace and spa tub for 2

room phone didn't work tried to call the front desk 8 times an never got to swim in pool because water was really

could have had orange juice for breakfast but it's ok

pool

nice staff. nice room. and the indoor pool was working.

good breakfast

location was fantastic and the cookies was a nice treat for my kids

fitness center was small

the staff were very friendly. the room was excellent. we really enjoyed the breakfast.

fitness center is too small compare the size of the hotel

the breakfast was a little sparse!!

ask for bath salts for spa tub

there was a shower plus a spa tub

the suite was spacious with the option to close the door to separate the living room, kitchen are from the

was a little bummed out that the spa that was listed did not work in the room

bed was comfortable and the spa was nice

staff was very friendly and had a very good breakfast

great location..the place was very clean and was a good price. the grand kids loved the pool.

of getting the breakfast was great

the breakfast was great!

my kids thoroughly enjoyed both the indoor and outdoor pools

loved the location, the porch, the area by the pool, the breakfast, ( full delicious breakfast) the bed, (soft and comfy)

pool and excellent breakfast morning!!!

breakfast is excellent every day

there is a free breakfast every morning that includes eggs,grits, hash browns, biscuits ,toast, bagels, cereal and

breakfast was great every morning

comfortable beds and nice laundry facility

the kids loved the pools and the milk and cookies each night

the wine and cheese is very nice in the evenings and cookies and milk for the kids

only downfall was pool was closed but that was due to the corona virus

did see a bear in parking lot

breakfast and great location

breakfast could be better. maybe add gravy n biscuits,and someone to help in eating area.

the large room and great breakfast

pool was cold

the breakfast and the pool were fine

laundry facility wasn't working and staff didn't seem very friendly.

loved the pool!

we request for ground floor room as we have small kids with us and they accommodate our request

nice pool area for kids, breakfast had a choice for different days, good location.

lot of noise 3am in morning kids jumping and loud

we stayed during a snowstorm and the manager tony had to pull a double shift and work the bar and take orders saturday night

for guest services and room service, we needed to go down and pickup stuff

the on-site bar could have longer operating hours.

we even hit the wrong button on the elevatpr and ended up in laundry room

temperature of the pool water could have been warmer

our room had an awsome view from the little front room that had the spa tub in it

they accommodated an early check in.

the spa tub was probably our favorite part of the room

we loved the jet spa tub in our room, it was amazing

the pool and surrounding area is exceptionally well kept

it ws very clean and the gym was small but you can easily do a workout

enjoyed the breakfast

the spa tub was placed inside the room and was relaxing--you could watch tv and soak at the same time

it was also nice having laundry facilities

one dryer was broke, took 3 hrs to do one load of laundry after stalking the laundry facility

morning breakfast was delicious and fresh

pool very clean

breakfast was great location was perfect

stop by the entrance of hotel, very handy, clean laundry room for guests

the hotel was clean, breakfast was well stocked, parking was available, pool was crystal clear

friendly staff. great pool for kids.

inside pool and hot rub were down for the week.

typically not needed in winter, although our room was very close to the indoor pool & hot

davey crockett's mini golf music got stuck in our heads haha

the breakfast was ok. could have been better.

we have 3 small kids ages 5 years, 22 months and 6 months and even

i could easily hear the kids next door

very close to the harrah’s casino if they are sold out and you want something local

location, close to all the things, the oconoluftee indian village, unto these hills, and the casino without being in the middle of the crowds and traffic and just minutes to the great smoky

wish we would have been offered a first floor unit as we were a single night stay and had little kids

the only thing i didn't like about it is it didn't have a indoor pool

also the free breakfast was pitiful

love the view, the balcony, the maid we had, we wish there was a better breakfast, but still a great place to stay

real breakfast

would prefer full breakfast rather than a muffin and coffee.

it was awesome place to stay with pool was very clean and well kept up

very small breakfast, few choices.

breakfast wasn’t what i thought it would be.

they just didn't have continental breakfast

they all talked to me when they saw me in the hallway or while eating breakfast

we had to drive to the lobby area for breakfast

time staying here and i must say even though there was no breakfast the room was nice and clean

friendly staff, clean room, and good breakfast.

the breakfast was fantastic

the breakfast selection.

cleanliness,staff,and breakfast was excellent

room, friendly hotel staff, excellent breakfast and great location

good location good breakfast

smoking area directly outside main entrance (smell blew in), pool closed too early (10)

pool could have been cleaner, no exhaust in our bathroom

the free breakfast was very good and the breakfast room was large and nicely furnished

two was the breakfast never varied, always eggs, sausage, biscuits, gravy, cereal, and pastries

we had a clean environment and very friendly staff! the breakfast was soo good too!

location was great .staff was great and breakfast was excellent

the breakfast was good and plentiful

quick and early check in, clean, large rooms, staff is friendly

like the conveners my parking spot was to my front door the convenience to the pool

needs a upgraded pool

great service and a good pool.

was very friendly room was very clean and i didn’t know they were going to serve breakfast

we rented the room with a spa and they didn't have enough hot water to even fill the tub

friendly, within 1 mile of casino, well lit parking, clean room and comfy beds

i liked the cleanliness, friendly staff, room size and pool for my granddaughters.

the pool was amazing and the staff was professional, knowledgeable, and had great customer service

when we would venture into the pool for a swim, upon returning to our room, our swim trunks didn’t dry out until two days later

breakfast was good

breakfast was good too

it was nice and also close to the casino.

i enjoyed my stay an the breakfast was ok

it was next to the casino

power had blown: room service never came even though requested

are out of order so you have to stand in long lines to check in/out guy with ponytail at the bar at the wicked weed smokehouse is terrible, only paid attention to one table and was completely

indoor pool should be a bit fancier and have a hot tub/ jacuzzi

casino was not our main reason for visiting, although we found it entertaining

ability to walk out of the room and walk down to the casino

i came with my kids

24/7 laundry, was woken at 3:30 in the morning by music coming from an android phone by man doing

pool hours.. (the kids could have swam later, since we didnt get back to the hotel until later).

breakfast during weekends don't start until 7 am

we have 4 adults and 3 kids which is 2 rooms and we always get next door to each other as that’s what request and they

small pool

no room service

towels, internet was poor quality, tv didn t work right, poor room service, pet fee was too

everyone was amazing. the pool was huge! we loved our stay and will definitely be back.

we had a pet, small dog - which i told them about but wasn't charged for it so my husband went to make sure

pool was not working but they did call and let. me know before my trap

great stay and great location everyone was great with the staff rooms were clean pool was great.

pool was nice but not much of a shallow area

to the go kart track which stayed pretty loud until late in the night which is tricky with young kids

was less expensive than surrounding hotels, because it's small and older the pool was never crowded

friendly owners, clean room and nice pool

the parking was a little tuff but not too bad.

no tissues, very small sink. unreliable wifi.

the pool was a great relaxation point every evening

location, clean, great pool, one of those mom pop motels.

between them and the kids screaming in the pool that belonged to the condo next door we couldn't really enjoy the quiet,

only negative is that the wifi was bad, wouldn't keep connection and very slow.

me and my wife loved the spa bath. it was so relaxing and refreshing.

it was very clean. staff was very nice. good parking.

they have a waffle maker that makes teddy bear waffles, the kids loved it!