parking is sometimes limited close to the hotel; minor problems

coffee bar with great creamers, etc

the parking lot is gravel and oyster shells so not only will your car get destroyed inside and out but

we ate breakfast in the morning which was great

breakfast was adequate but should have been better organized

i like the space and that it had a kitchen and everything in it

i liked the late check out i also felt like it was decently cleaned

location & price, allowed a early check in! staff was friendly & helpful.

room was decent for the price, nice size. late check out was great.

the set up was nice gym breakfast etc

the pool and gym weren't open. but is understandable because of covid.

the one in the laundry doesn't work

pool table was a plus

location was fine breakfast was ok gym was fine

bed bathroom laundry attention of mrs ornella

luxurious grounds, very clean, excellent customer service, shuttles to bush gardens, water park, colonial williamsburg, and around the resort

of date interiors, old food left in mini fridge from previous stays, short window of time for room service 4pm-8pm, some items in room not working like keurig

especially charles and the pool staff who go above and beyond to make your visit fantastic

fitness room and pool were great!

resort had a lot of activities for kids to enjoy

would be nice if the bar returned.

was top notch from the staff to the room, catalonia, the wine tasting experience, and the yummy breakfast

although i had bathroom with shower and bathtub, there was no grab bar in shower and getting to toilet was not easy using the walker because of the width of the room

maybe only keep the pool deck a bit cleaner from the natural environment.

the spa had to be pre-booked so, as we were only there for one night, we missed that too

pool was closed due to current pandemic.

the staff and espresso bar and gym !

i wanted to relax while the kids played in the pool and could not

the staff and espresso bar and gym !

was very nice to me and my kids

the breakfast was awesome ud83dudc4c

my daughter loved the pool and i was impressed with how clean it was

hotel advertises a “fitness center,” but it was basically a small room with a treadmill and a few free weights

i didn't go to the indoor heated pool. was to busy sleeping like a baby in the kings suite.

breakfast was the normal continental setup

breakfast coffee was awful.

needs to be more on the breakfast menu .

they served breakfast and did not use the covid pandemic as an excuse not to.

breakfast is hot and the juice is good

everything, has breakfast room small but comfortable good for 1 or 2 people

the parking lot was clean and easy to park in

i needed a late check out (later than regular late check out) to accommodate my flight and the manager was

dog friendly, on site parking, free breakfast and close to many shops and restaurants

they take dogs up to 70 lbs, and the pet fee is extremely reasonable

cleanliness. the pool could have been cleaner but everything else was great!

the full kitchen is great with a full size fridge

i was traveling with my family and our kids and wanted room close, i asked for it when i booked well in advance, when i got there it was

told the pool was open, second night there, the kids wanted to go swimming, got to the desk to get pool towels and were told the pool was not open

told the pool was open, second night there, the kids wanted to go swimming, got to the desk to get pool towels and were told the pool was not open

bed was comfortable, room was clean, breakfast was good enough

enjoyed going to crunch gym excellent location

the breakfast and breakfast staff was amazing and the front desk staff was always willing to help

there wasn't anything we did like. the variety for the kids was really good.

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

breakfast was good…easy and fast. we appreciated all the choices!

i didn t have an indoor pool

comfortable bed and great hot breakfast.

there are only 4 handicapped parking spaces that i saw, and for a hotel that size, it doesn't seem like enough

breakfast, there was a young black woman that was excellent service

the breakfast was generous and very goo quality

alarm went off at 2 am- phone was not working well cut in and out when calling for room service and bathroom tiny for

room service didn't get the order correct. by the time they corrected it the food was cold.

no microwave in the room and laundry machine only one is working

room service came late

room service an hour before it ended, order wasn't put in but the kitchen manager apologized

11am checkout is needed when traveling with young kids

gym was great

my kids absolutely loved every minute of our trip

vicinity to king's mill golf course where my son had the tournament.

property was clean & in a good location. it was near the golf courses and plenty of shopping

the kids loved the pool and whirlpool

was missing several things (only had a bar of soap for toiletries), bath faucet was leaking non stop, chair in room did not stay up

friendly staff. allowed for an early check in. quiet.

breakfast needed more options for kids.

in the room beside me the family keep yelling at there kids

laundry

super clean the staff was friendly and it was very quiet at night for the kids to sleep i really really enjoyed the stay

breakfast is suppose to stay inside room everyone doesn't like to sit and eat in a small room with

the breakfast is not was good , im sure kids like cereal with milk but for adult

nice clean rooms. convenient location. breakfast. friendly staff.

only negative thing was the breakfast

wifi on room was poor

breakfast could be better for the price!!!

boxes everywhere, no breakfast and the pool and gym were closed

breakfast could have been better

and a golfers

beautifully peacefully located on a golf course

loved the gym

breakfast menu was limited

we had breakfast at the nest and it was delicious and an excellent value

pool closes at 10, same time as the parks

pool was a hit with the kids and breakfast was busy but tasty

large rooms, clean and excellent service. also a free breakfast.

clean room, nice pool and hot breakfast

i love that the kitchen workers joke around with my kids during breakfast it distracted them while i made plates

indoor pool. complementary cupcakes for the kids. fun square with water fountains.

room service wasn t the best

whole reason my my family chose the hotel was for the kids to use the indoor pool

i was given a adjoining room next to a bunch of kids and didn t get sleep.

whole reason my my family chose the hotel was for the kids to use the indoor pool

full breakfast was excellent. location was walking distance to restaurants and attrt

delicious breakfast

the real surprise was breakfast

great breakfast to start your day

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

the hotel has wonderful amenities like the pool and gym

this place exceeded out expectations regarding beauty of the hotel and the premises + outstanding spa with 3 pools - two for families, one quiet for adults - and great fitness equipment as well

across the street from colonial williamsburg and with all of the comforts of a 5 star resort - pool, golf, number of hotel facilities, very comfortable room

bar food with no fine dining

shuttle service was great too

just pool needs some attention

pool was too small

nice lobby, indoor heated pool/spa was relaxing, comfortable beds.

the pool was a nice and clean

the gym was well equipped.

we also were able to use the pool and spa at adjoining property which was

the other hotels on the site are more expensive but have restaurants, bars and spa facilities

the swimming pool and fitness centre were clean and tidy, with plenty of towels etc

beautiful grounds tennis spa golf and main hotel beautiful. spacious room but bathroom bit old.

the surrounding area was beautiful, salon, golf, hiking, staff and size of our room were great.

pool is out of the building and not accessible to the guest when there is a group class is going on

felt at home - gym is pretty good too which is so nice as most hotel chimps out on the gym

great location, spa, dining, and fitness were top notch. outdoor pool is fantastic.

we are looking forward to coming back and playing golf at the course adjacent to the property

the outside patio area and bar were great. the view of the golf course was great

fitness room could use a power tower resistant machine.

she was apparently the staff assigned to handle the breakfast that two days i was there

besides that, the breakfast is so much better than most places

the hot breakfast

the parking was good and near lots of eateries

the pool was really nice as well

the room, the staff, breakfast was good. it was close to the things we wanted to do.

only thing i didn't like about the hotel was that there was no included breakfast

maybe provide pool toys and noodles for kids to borrow?

room was a nice size and the kids loved the pool

they allowed me an early check in when my friend wound up in the er unexpectedly

i did not use kitchen area either except a coffee cup

they also offer laundry which was helpful

i used the fitness room a few times and was glad that it was there

first smelled of cigarette smoke--even though ads said completely non smoking hotel couldn't use pool and was not

there was a pool and a gym as well

clean and homey, loved it . great breakfast

great big room with a wonderful view of a lake out the window of your room. excellent pool area

room location was horrible and loud due to it being by the laundry room

need more light in kitchen area (undercounter lights).

clean room, nice staff and great breakfast.

indoor pool was extremely cold and non of the machines in the gym worked

absolutely loved the gym, the breakfast, and the comfort of the bad

pool, gym, and breakfast

all of breakfast wasn’t fully available thru the breakfast hours

the pool was very refreshing on hot days after sightseeing

the room was great. beautiful area. perfect pool area. close to all attractions.

the pool was super clean

the pool is always nice

pool

breakfast and staff were excellent

the staff was amazing and super friendly. my kids loved the little to go breakfast.

fantastic staff, great room and awesome breakfast

let my children stay in the pool after they closed since we checked in late

proximity to the gym. location for places to eat.

loved the fact that the indoor pool was open until 11pm

pool was closed

the location; the size of the room; the gym and the front desk

thats the pool room was just as cold as it was outside snowing

i was able to really enjoy the spa tub! the way it was angled you could also relax and watch tv

and the breakfast wasn't bad at all

they have mini golf and ping pong outside for the kids to use

puttputt, splash pad, pool, mini golf is all included in our stay

shuttle runs often and gets you from place to place

facilities for kids - love the pool/splash pad and playground

breakfast selections were basic

small gym

size of the room, the facility (gym, swimming pool, game room, although i didn't use all of them), the cleanliness of the room

breakfast was great, served early

this hotel has a game room, small gym and pool area

clean room and facility including pool and gym

the gym was clean and the staff were nice and helpful

so hot inside pool section

breakfast lady was amazing

warm pool

rubber burning smell in the elevator, no hot water in the sink, and no room service also english speaking staff

parking under the motel

wifi keeps kicking me off i have to constantly reconnect

comfortable soundproof room. next door to logans steakhouse. parking available. great breakfast.

good value and location. staff and room service were excellent.

there was plenty of room and the kitchen was fully

i loved that there were different options to do from the golf course to the beach volleyball court to the pools to the game room

many nice amenities to include a clean maintained pool and a mini golf

a beautiful hotel with great suites. well maintained. pool was beautiful. location is perfect!

the amenities were very nice with a heated pool, hot tub, mini golf and more

large and clean bedroom. clean bathroom. free wifi is sufficient.

wifi was a little annoying - would regularly drop & we would have to sign in again to use it

convenient parking

room , indoor pool, staff

we had a great view of the forest from our room along with a secure view of the parking lot

indoor and outdoor pools. excellent breakfast.

it was off in the cut and the pool closed at 10pm everything was just perfect

there was mold almost everywhere, our room, the pool and the laundry room was especially disgusting, mold was all over the walls and ceiling

early check in

indoor and outdoor pools. excellent breakfast.

the pool and hot tub was awesome

horel was clean, my kids loved the pool and the restaurant food was food

no comp breakfast

the gym was also dirty

the 515 bistro had the best breakfast. far exceeded my expectations.

and the pool was heated well

gym too small

air conditioning of gym was not working

my grandkids love the pool and we were close to the elevator with kids

nice people, clean room, great breakfast.

bright and cheerful decor, smart and clean inside, a great little outside pool with loungers

the hot part of the breakfast could have been a little better. more equipment in gym.

everything you need is available, from laundry to fitness center.

kids playing tag in the hallway and it was loud in our room

breakfast attendant was fantastic. she keeps an excellent kitchen.

we left early, so we didn't take time to get breakfast

just waffles you make which takes time so the breakfast bar is always crowded and cramped

the sheets had blood stains on them and laundry attendants go days without bringing fresh linen

only positive was there was ample room for me to park

breakfast had no variety, juice machine didn't work one of the days

a wonderfully sweet staff member, greeted us at breakfast and gave helpful advice about touring around williamsburg and yorktown

the room service was slow.

building room was nice and cool and had a digital thermostat in the room plenty of room beautiful pool and workout room definitely will be coming

great breakfast choices! friendly staff! great location!

kids loved the pool

my husband wished the breakfast would’ve included eggs and/or breakfast meat

breakfast could have had a better selection

com changed it after conversation with manager the next day they changed room the breakfast was only cold food and muffins which on the last last the only had have the amount out as

disappointed in the breakfast. no hot items. just oatmeal, cold cereal, bagels and fruit.

continental breakfast is limited

they gave complimentary drinks at the bar every evening and also had a restaurant in the hotel

great breakfast

i was already going to a company party but would have enjoyed staying in and sitting at your bar

embassy suites heated pool saved the day

great prices on room service

staff was helpful , kids loved the pool

the staff is always nice and the breakfast is pretty decent

the laundry was a bit unclean but i was able to do what i needed.

there was pool and the continental breakfast was much appreciated

this hotel were great,the room, breakfast,and staff were excellent.

had to ask for extra towels since it was a spa king room

much i had the room with the spa in it that was enjoyable

spa n bed

was on the first floor which is weird because when i got a spa room before i was not on the first floor

moved to this hotel after a stay in a filthy motel 6, mostly because it had a spa in the room but when we got back later that night after a concert and wanted to soak for a

great location and pool and spa were great.

the parking

we didn't like the parking around back or on side of building.

parking is weird, spread out over an area and confusing as to what is hotel property and what is

no staff at bar area. counter staff had to do both duties.

easy check in and out also great variety breakfast and clean pool!

interiors old....terrible gym

clean hotel! great breakfast! loved the safe location! staff was wonderful!

kids were super excited that they got complimentary ice cream ud83cudf66when we checked in

breakfast was really good

and comfortable rooms, friendly staff, delicious breakfast, pool, what else could you ask for

the property offers an indoor pool, small gym, a tiny, two-computer open business “office” and free wi-fi

staff, breakfast, cleanliness are very good

very clean and the breakfast was very good. room were very comfortable.

gym equipment didn’t work!

pool area stayed open till 2am

excellent, close to the parks and good breakfast

breakfast is light continental

comfortable space, nice breakfast and facility staff was friendly

there was no breakfast available

the pool wasn't ready they it would be ready on saturday but wasn't

the pool was open until 10pm, which was great considering we arrived around 7:30pm

pool was a little dirty but not bad

pool was close to our rooms

that lived there sat at the pool 20 hours a day smoking weed so we did not feel comfortable going down there

laundry appliances were used

indoor pool and location convenience.

spa onsite was absolutely beautiful

i loved the jacuzzi and the comfortable beds and the pool starts open until 10pm

pool, hot tub, tennis courts, basketball court, available movies, gym, free coffee and tea are all great amenities