breakfast room well stocked.

hour complimentary breakfast has set the bar that i will judge all future hotels by

the new little bar was an added bonus. the receptionist was very helpful.

the wine bar that is attached is cute and very friendly - though we struggled with the acoustics, very hard

it has a great little bar attached to the hotel

great being able to cook our own meals in a huge well stocked kitchen

well ,fellow guests were pleasant and friendly, facilities were great ie lounge ,dining room ,kitchen were all very accommodating,, well kept garden and out seating were a bonus

parking was free

very easy check in and parking

fridge, kettle, tv and wifi in the room was great

huge carpark which was handy for us as we needed to park a trailer

the parking was another bonus

the room was adequate had toiletries, hairdryer, iron, ironing board, free wifi, tea, coffee making facilities, waste bins in bathroom and room area

great hotel, although struggled to access free wifi

free parking right by the inn

the bar is quite pricey.

no free wifi in rooms.

room service food could of been a little better

ample, easy car parking too

full use of spa facilities and open until 11pm

no bags in bins, don t hoover on daily room service, sewage smell from bathroom

also has great facilities - good wifi and tea and coffee station in the room

com confirmed that food and drink was available through the kitchen albeit as room service from a limited menu

the wifi was off and on, apart from that perfect

free wifi didn t always work properly, but when it did it was a decent connection.

service, amazing staff (emma at the front desk was particularly helpful), very kids friendly, safe and comfortable room

perfect free room upgrade, free late check out and complementary breakfast

breakfast was sufficient, and the free drinks during the day made me feel good and confort

we only stayed one night so didn't take advantage of the gym facilities which is a bonus for people who are into their

friendly staff, grab and go breakfast is perfect for early starts and adventuring

wifi was a reasonable speed

the welcome we received was lovely with an added bonus of an early check in enabling us to explore york earlier than expected

we had a very early departure the next morning

poor wifi connection, only a major issue if using an ipad only!

great vegetarian breakfast and

good car park if a bit tight and a good ev charger

breakfast was wonderful and the breakfast staff were lovely with our kids

was only when i questioned it that they backed down and said you don t have to give to the kids if you don t want to

good quality drink at the bar available to

lovely modern room great location nice bar area

high quality bathroom products and room service food

the pool and play room was great for the kids and breakfast was amazing

the kids loved it and enjoyed

such a lovely hotel ,amazing food and the swim n spa was really good

the hotel also has ev charging which was very useful as our stay was a stopover on a longer journey

the room service menu

breakfast was plentiful lots of choice pancakes and different type of eggs etc made to order

t very appealing) rather than ensuite bathroom

the room is a bit too small for a family room. we stayed with two kids so was very tight.

room service is listed as 24 hours but didn t start till 6pm and was an additional fee to get

great location, near the station, and room was good, with room service every day.

aware if your staying more than1 night room service does not happen till very late in the afternoon went to reception to ask for fresh

have a laundry service and for 5 pounds did a whole bag of laundry for me and put it in my room while i

by hilton had everything we required; it was five minutes from the station, it had a gym, it was impecably clean, had a good breakfast, and was in easy reach of many of the city's

no room service. no games room.

money we paid, we have stopped in bigger rooms for a lot less money of the same quality, the free wifi advertised was a bit of a mess about having to down load apps in stead of just putting in a

the room service food

good wifi

even a negative but we got back late and wanted to order room service but the menu was very limited

gym well stocked

& 2 years), and it was perfect

saw there was a sign on ground floor for a gym, but we did not use

kids and i had an amazing time

staff eager to please and a very good breakfast included

they have a ping-pong table for the kids

know it s not about the building) also for the pool times i would recommend having a family and kids slots, as when we went down there was a lot of kids and hard to relax and have a leisurely

i used the pool twice in our stay, a lovely find in a city hotel

to get parked using valet parking and hotel facilitated an early check in as well

we enjoyed a drink in the bar, and some room service which was all fabulous and the service excellent

the spa isn t great, small pool which was very busy with kids

for early check in, but the room wasn t ready and was told i d be refunded for this but never was

breakfast excellent staff great

other than that our stay was perfect, we were allowed an early check in, staff were very helpful and friendly

only let down was food menu did not have much option and room service was not 24 hours as kitchen shut early conveniently on the night i stayed and wanted

room service pizza very salty

we couldn't get a room with breakfast so had to pay at the restaurant and the price is on the high side

room should have bigger beds for kids or they should stipulate beds are for kids under 10

room should have bigger beds for kids or they should stipulate beds are for kids under 10

i had a look in the fitness centre, it looked good, but i didn t have my gym gear with me

ideal location. excellent breakfast.

the wifi was exceptional, very handy for uploading lots of photos

gym. friendly staff. location. car park

good location from train station, 5 mins into centre. lovey staff and breakfast

and spacious room, loved the bluetooth audio in the bathroom

there is no elevator so not great for kids

was with two kids - 14 and 15 years old, and it was the best room with four beds for the reasonable price

location was great. room service excellent

the tv/bed set up in the family room was odd with kids able to watch tv but parent's can't see it at the same time so we just switched it off

room service menu could do with expanding but that doesn't spoil any part of your

good location , very good wifi

were lovely and the food was amazing as we ate in the restaurant one night and another night had room service

the spa is phenomenal and the beds are ultimate luxury

the room felt spacious and the snack bar was an absolute win

e of the rooms seemed the nicest and priced accordingly) and our kids were in a large guest room

night staff in experience and poor wifi

very comfortable room , cosy bar and bistro just lovely .....

visited the gym / steam room

a little far from reception and there was no wifi available in this room no matter what we did

breakfast a bit early

they have a small gym and pool but unfortunately we didn't have time to use it

when busy, you re limited to 30 mins slot in the spa area