no food by pool

2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made it worth it

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

the pool was great and our room had a great view

service around the pool was real slow

clean. nice pool.

its awesome to have a green space and pool indoors regardless of the city weather conditions

and the bed was really comfortable and the staff was very helpful and friendly, especially at breakfast, which by the way was delicious

free parking which was nice when my friend was picking me up

my daughter love the pool, very close to a lot of restaurants

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

a great advantage was the possibility to do laundry in the hotel's laundromat

excellent room, great breakfast

disorganized breakfast

free upgrade to a suit, great modern rooms and lobby. the free breakfast was also very good.

could do with a bigger breakfast area.

breakfast was included and there was a great selection of everything (waffles, toast, cereal, eggs,

bedrooms are large, breakfast is good and plentiful of food options

breakfast is way too expensive, i recommend eating out. it'll be cheaper and more delicious.

access and location, the breakfast is excellent and the associates there

early check in accepted

the gym room and heated pool are nice

swimming pool

maybe they should have some guards by the pool making sure is clean and there are enough towels

good room service, fast internet access, well equipped gym and great overall

we didn't try the breakfast.

gym and pool area with a breath taking view of the mountains

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi, excellent food specifically dinner options

pool and rooms excellent

the pool, room was confortable and the breakfast was excellent togheter with the lady who attended us

pool, view, and breckfast

wifi works perfectly

room service puts alot of pressure for you to get out

run, careful and safe, valet parking, room service

breakfast buffet was good but dinner a la carte was poor. lobby a bit cramped. pool was a joke.

the gym is in poor shape!

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel

nice little gym

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

went to breakfast, can't judge but changing wifi code each day its a pain

the macroplaza is very big with lots to do for the kids

like the pool, the gym and breakfast buffet

like the pool, the gym and breakfast buffet

even room service was not available when i tried to call them in the morning

not allowed to smoke, slow service at the pool

great location large room fairly good gym

the pool is heated and the view from the bedroom. very comfortable bed and friendly staff.

location and bar view on 16th floor

the gym is too hot. the ventilation at the restaurant is a bit loud.

water in the pool was freezing

didn t like that during the weekdays they don t clean the pool

location, good parking lot, nice pool, great atmosphere

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

well located and comfortable. gym is neat and the breakfast offers variety of options.

breakfast was good barrier tea of choices to eat, the location as well, the lobby it was good

can breakfast be available for a longer period instead till 10am

breakfast was wonderful!

staff, facilities, location, and complementary breakfast were all fantastic

the breakfast was amazing

hotel was great, and breakfast was hot, ready, and delicious

the breakfast was awesome and the staff went out of their way to make sure we were happy.

my first day, the wifi was so fast, i could stream videos in hd

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast

we used a swimming pool a couple of times

they didn’t turn the lights on the pool area

the pool.. and the location.

pool area (the reason we rented here) was too small

the swimming pool

they don't have an elevator to go to the underground parking space

breakfast was excellent!

i really like that they offered free parking

had to call the front desk to have room service

is no elevator from the parking lot to the lobby

ee)

the wifi was very weak and the elevators weren't working all the time

the beds were comfortable, the room was spacious, the wifi was working well

wifi was good but had a couple spotty

was easy going and the parking was validated

i called room service 3 times to attempt to get a wash cloth

comfortable and good room service

delayed room service

we got room service and had a great night's

the room service was quick and the breakfast the next morning was goof

hit and miss wifi

the gym was under remodeling in all our stay and don't respect schedule of pool.

internet

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

was really good, staff was nice, rooms are cleaned and comfy, pool, gym and the business place was available with good wifi wich was a plus because i had to work

gym and pool great, very clean and quiet, room very big

not enough parking for all cars

pool was dirty

pool definitely needed maintenance, it was full of insects and leaves, just didn't feel comfortable

the room was small. the breakfast needed variety and better cooking of the food.

breakfast but kind of small breakfast area

i didnt get to try out the pool, hot tub, gym or visit patio but i did see that they were really

included breakfast was good ( except not very warm pancakes and the

love it breakfast was perfecttttt

i liked the fact that the property had a pool and slide for the kids

comfortable, clean room, easy parking, good staff.

the valet parking did not function properly, i asked for the car a few times and waited at least a good 30

it had a 24hr restaurant and a pool and gym great service from staff

the parking and overall staff was very nice and friendly

staurat extractors) the stars rating didn't match the quality breakfast

also, they were building the new parking lot all night outside our window, we didn't manage to get any

hotel felt worn my room had view to a multiple level parking lot it was noisy

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

parking lot is sufficient

breakfast is really bad and with no choices.

the breakfast was great

homy with friendly staff and fresh delicious breakfast+ the chance to do laundry free of charge

location in san pedro, with lots of options for breakfast, restaurants within walking

breakfast time window. they close early

seconds to select your floor dirty windows on the outside, so the views are ruined service during breakfast a bit slow eggs from buffet were way overcooked two days in a row some of the placemats

isthian) is a true mixologist and made fantastic drinks for us

great value including parking and breakfast

the restaurant is nice and the free breakfast was good

amazing facilities and very fairly priced room service :)

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

it has a parking lot what is something that i like

the elevator smell horrible and ther is an indoor pool with glass cealing, not a good idea in a city as hot as monterrey, the hotel smell like a

the hotel has limited parking available and the wifi was slow throughout our stay

breakfast was a bagged sandwich. it would have been better if no

easy parking, friendly staff and great breakfast.

dirty pool and same breakfast

pool wasn t clean

friendly staff, price, nice swimming pool, hotel very clean, nice breakfast, location

pool was outside, water was cold

handy buffet breakfast

breakfast options very good.

didn't have any breakfast.

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

breakfast is delicious

fuentes del valle breakfast was excellent , good food,, and great service, good price too

way to the parking on repair, one one way operating on a weekday,

bed, love the body-length mirror on the bathroom door, breakfast and service is great; and kids enjoyed the pool

breakfast food and service was also good