the staff were very welcoming, they spoke english and served a delicious breakfast

breakfast was basic

breakfast was good and the staff were friendly

there is a big supermarket and many restaurants, bars and breakfast places near the place

everything was great. comfortable, home-style hotel. good breakfast. kind staff.

safe parking in the area

hotel is a clean property in a quiet residential area, with parking available on a private street guarded by security very close to the entrance to our rooms

did my laundry promptly and well

price and breakfast ud83dudc4c

better breakfast

also, loved the gym and its indoor/outdoor pool

the breakfast is very good

car parking was on site and free

wifi works perfectly

cold pool means it's impossible to use, and there was no meat in the breakfast

location, free parking, lobby, staff, room service

the shower water was hot and the breakfast was great

us poorly, waiting almost 45 minutes for checking in and not getting any complementary service, parking in a very small parking lot located in the basement of the hotel, having to explain that

to make matters worse, when i attempted to contact room service, no one even answered the phone

the breakfast was good, the staff courteous and friendly

location,cleanless,breakfast and staff

property has a casino w a 24 hr restaurant

the room was small for family with oldee kids. the street noise was loud.

another hotel we stayed in downtown early on in our trip, there was no free

good location, cozy vibe, spaceous rooms and good breakfast.

only one breakfast option

clean classic older mansion, wood floors, great breakfast assortment, located in the theater district

reception staff extremely helpful in organising pick up from airport, early check in and taxis

breakfast and shower were good.

the breakfast included was also amazing, fruit plate with pineapple, papaya and banana, and then

we had our rental car when we first got there and the parking garage felt very secure and was easy to access as a guest

breakfast is delicious and valet parking is awesome

location is good. very good breakfast.

great location, our kids loved it!

the staff was incredible, we also appreciated that they had a parking garage

would be great if they had a restaurant/bar on site

we stayed in the 5th floor, after asking to change room, due to the noise from the casino

lots of storage space, breakfast was okay, and having a spa and gym was nice.

casino next always professional and fun

booked it for the spa

nice furnishings and the gym was very well equipped.

wifi was also supposed to be upgrade, but coverage was terrible in our room

wifi is so poor in the room

the gym is small but does the job

room service non one answered after 10 times it was a battle to order and then we it came, it was

there were a couple of very nice restaurants in the locality

very good hotel and stay right in the heart of the capital. private parking on site

limited facilities, only 2 ellipticals and a rower in the gym, no pool, but 2 jacuzzis

gated parking is available

good gym for my needs

breakfast was good and there was a spacious parking lot that was gated all around

spacious room well equipped with a mini kitchen, desk and sofa

great gym facilities

the breakfast variety was very limited, the gym didn't have a treadmill.

gated and secure parking

big room, gym, laundry

good location about 3km walk to centre. check in parking all easy. room spacious. big bed

the room service need to be more concentrated to clean rooms after previous guests

excellent restaurants, nice rooms, free secured parking lot and abundant amenities including casino and gym with great service from staff and front desk

like that the hotel had free parking and easy and clean check in

that worked out very well for our group of 3 (2 kids and 1 adult)

needed king size bed, laundry to expensive

kitchen with electric stove, apt size fridge, microwave, toaster oven & more

the breakfast near the pool area was nice, and the location is close to the city center

they gave us a courtesy early check in since we arrived at 830am

the staff, location, and breakfast were very good.

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

breakfast cooked to order off menu

excellent choices for breakfast, and all were tasty and plentiful

the front desk staff was really friendly and helpful, breakfast was good

did not like the fact that we are being charged for our service dogs on the shuttle to and from the airport

a hotel of this size, belonging to a huge group of hotels, in a modern country do you charge for wifi

good food and nice pool

they didn t have a game room or board games a must for a family w kids.

it was nice, clean, good facilities, great breakfast, friendly staff, nice pool area, and the kids got to feel like they were at a fancy hotel

location - view of stadium and bar area

silent a/c, very comfortable mattress and pillows, perfect wifi and very appealing rooftop indoor pool

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

facility is new and clean, gym is good.

pool was nice to have but the water was freezing

if you need a cab, be sure to tell them to pick you up in the gold's gym parking lot

pool, the staff was helpful and willing to assist, loved the nature and the garden around the pool

access to the golds gym across the way was huge benefit for me

there was a laundry facility available which was very appreciated ($1

the on-site breakfast was very good

breakfast was very nice in a pleasant restaurant near the pool

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery store

gorgeous pool

beautiful decor, breakfast was great, rooms were very comfortable!

good breakfast but not much choice

was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc

the weather during my stay was quite windy so i didn't really have an opportunity to enjoy the pool area on the 14th floor due to the

we would have used the bar but were put off by the noise

gym and pool were also nice

gym with steam sauna open 24/7

free underground parking with validation

location, great breakfast.

good location, good bed. big room. little gym and pool .

time i was there i just signed for room service and they just put it on the bill when i signed out

no water at the gym only 1 elevator working

good breakfast and wifi

the room was ok and managed to accommodate all five of us (3 young kids)

the hotel also has an outdoor hot tub and gym

location, security, breakfast.

what was described as a “gym” had no proper facilities

breakfast was adequate with homemade biscuits

breakfast is good with homemade breads and jams

the breakfast was just a small plate of fruit and a coffee.

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

good, fresh continental breakfast

the large grassy areas are nicely maintained, and the pool is refreshingly cool

kitchen had all the basics to prepare your own food, and there is a washing machine and dryer

amazing views, very safe & great to have a pool!

the view and the pool.

there was a cozy bar at night and a few restaurants just outside the hotel

the hotel was close to restaurants and a mall, they also had free parking

they made my stay comfortable and enjoyable, adding special treats like fresh fruit to my room service

nice bar and the staff at the reception is very attentive and ready to

free parking

nice room, clean and comfortable. breakfast was excellent, good service.

great breakfast , good location well appointed rooms

i booked it wasn’t clear that the room didn’t include breakfast, so i had to paid it additionally

they allowed me furthermore early check in at 10 am, which was wonderful upon an early arrival in san jose

breakfast was not included