could do with stronger wifi to use firestick on tv or netflix

welcome, clean comfortable room, lovely and quiet, nice bar area with very attentive staff

very spacious, comfortable and clean, excellent breakfast very good value for money and on site parking

in the room that we were ment to have a phone if we needed help from reception or if we wanted room service but we didn't have a phone and our room was right at the end of the building so it

the room. breakfast. friendly staff. location suited our stay.

clean,modern,and perfect for nearby golf courses

a bit disappointed that there was no pool for children, i misunderstood that the spa didn't have a pool

hotel well located near glasgow gailes golf club and close to many other neighbouring courses.

the spa was fantastic! highly recommend the twilight experience.

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

the breakfast was slightly under our expectations, in particular the coffee was very weak.

kids were running around everywhere

and airey hotel foyer friendly check in staff and workers in the bar and restaurant

convenience of location to the golf courses i played.

only thing was paying at the bar at night you can't unless you put money on your room which you have to do at reception, they

can't add room service to your bill.

in the bar area we seen cobwebs which kinda put me off sitting there

easy parking

reception staff

staff is very nice, allow me to early check in, breakfast is very good

well stocked bar and lovely location

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

highly recommend booking for an evening meal, thoroughly delicious as was the cooked breakfast

excellent food!breakfast. staff helpful and friendly.

superb cooked breakfast

the breakfast was good and i made use of the pool & steam room which was good

early check in

there were four of us (2 adults & 2 kids ) and the room was more than big enough for us

my kids loved the pool

fault this hotel very friendly staff and location is brilliant for kids rooms are spotless

great my wee boy loved him and the restaurant staff were all lovely too, soft play and pool fab wee family

id for separate spa day) -good parking on

one of the best and the outdoor hydro pool was amazing they also have great facility's for kids if you are travelling with kids they have a big soft play aswell as the pool and outdoor

really enjoyed the hydro pool and spa and was made to feel very welcome could not fault the staff could not have helped any more if

the best biscuit/snack choice in the room of a tunnocks teacake and a caramel bar rather than your standard biscuit

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

grounds, hotel room stunning, breakfast was lovely

wifi problems meant no internet access in my room, but staff were really helpful in finding

wifi strength could be better

a couple of issues with the wifi but no real problems.

there were kids running round the bar at 9'30 at night

bar seemed to have no heating on so was rather cold other than that i couldn t fault the

we enjoyed having free access to the well equiped gym and pool

said there was kids toys at pool when we were at spa reception but none there and extra 5 charge for tray

uk, i love everything about it, room was incredible, staff are an absolute credit to the hotel, bar exceptional and spa facilities amazing, thats out 4th stay at the

having a sign saying order at the bar would be helpful

service at bar was very slow, one pedantic dude serving a busy place

nice restaurant bar area to relax in

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

location and friendly staff. also the buffet breakfast was excellent!

was in quiet area, and looked to be near shops and a train station and plenty parking on site had standard room which was very clean and comfortable buffet breakfast was good

the bar area and restaurant are fantastic

excellent staff, breakfast was amazing and the rooms were lovely.

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

spa bath with jacuzzi with a mirror tv was a treat in our junior suite

views were amazing , good for a one night get away for peace and quiet from the kids

lunch to in the spike bar was lovely breakfast was very good with a great range snd choice and what a stunning setting

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

we got a complimentary upgrade, late check out and the staff were amazing

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

didn't get any cutlery with our room service food but because of the food we ordered we managed

due to covid-19 no room service all week.

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna, steam room and the jacuzzi,

big spacious rooms, access to gym and pool. bar open till later

pool and gym are fab!

breakfast can be better, the speed of refilling and the no. of choices

was very clean and i like their swimming pool also their staff are helpful and friendly

pool and spa facilities great

friendly staff, nice pool and gym. friendly staff kids menu.

our view was of the gym/ event section

large comfy bed. free wifi. good view.

friendly staff lovely premier room, free mini bar access to club lounge fabulous breakfasts and dinner was great will return and recommend

good breakfast with plenty of choices ud83dudc4c

great food in the restaurant, lovely spa and gym with free use, stunning views

amazing staff, clean rooms. great location, good selection of breakfast options.

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

lovely food and great selection on kids menu which is most unusual

it would be lovely to see more choice for vegetarians on the bar menu.

the tattle scones on the breakfast bar were very very tough.

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

the gym. very poor equipment .either bits missing or old equipment.

place, great bed, great bathroom, very nice food and room service

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

rowing machine broken in gym.

well stocked bar with great selection of whiskies

good standard of wifi

to everything you need , very clean room and friendly staff, used the gym ,swimming and sauna , spa treatmwnts available reasonably priced would stay again in the future

liked were we had access to the swimming pool and gym

room service was fine

beds were so comfortable and the pool was great for the kids

i liked everything so i did me and my partner and the kids as they didn't want us the leave

kids in the bar late at night

wifi was free and we didnt have breakfast

kids complained about no free wifi in the room -premier inn did it.

no free wifi in the rooms.

felt welcome with the kids

swimming pool area was closed !!!

would have been fine to walk if kids weren t so young but otherwise everything was

quick service, spotless clean and staff were amazing with the kids

have been cold in