wifi was very good. bed was comfortable. good shower. good refrigerator. room was quiet.

no room service - check-in badly organized -long wait

cart made check in and out extremely difficult with a limited mobility travel buddy and limited parking available

room was clean and accessible in a good way with a door right next to the parking lot very convenient second time i stay in the same

breakfast was great couldve had more hot stuff like biscuits and gravy

there's a decent bar on property

that i can come and rest in peace.... wake up, shower and have breakfast

room we stayed in had a kitchenette but no dishes or pans for cooking

would be better isf the 1-2 bedroom suites had more of a kitchen and bathrooms had jetted tubs.

loved having buffet breakfast

breakfast was probably the best we had on our entire trip for two weeks

the pool, beds and breakfast.

friendly staff, great breakfast great location

small pool but it was nice

we were very happy to get to use the fitness facilities, as well

pool, hot tub, a/c

pool was great as was the breakfast

in n out burger was in the same parking lot as well

washing laundry facilities, housekeeping beautiful jobs

breakfast was good too only think is we wish the pool stayed open past 9 cause it was still hot around that time

no seating at breakfast. very packed.

great breakfast. working laundry facilities!

i like that had laundry. clean room nice staff

breakfast kinda lacking quality and

gym closed pool broken

hot tub, gym and staff

the cleanliness of the pool and gym was also much appreciated

i wish the pool and hot tub were open until a much later hour than what it is for adults

beautiful room nice pool area even though you can't swim

hotel clean rooms nice staff, courteous, nice pool, nice hot tub, very accessible to the

the had a pool

that the bar was open till 2am

loved the extended pool hours as well

were a bit old and seemed dirty; no room service but there is restaurant, but have to go downstairs to get menu; no one told us to use

have been nice to have the bar open but i understand the circumstances of covid

there was no after-hours snack bar available

the pool was a bit cold, but the jacuzzi made up for it.

towels total and barely enough shampoo and soap for even one person, towel supply was depleted at poolside and gym, no complimentary nice touches

the staff in the bar was not as friendly as the other hotel employees

good staff and service. complementary free wifi. more business oriented hotel.

was kinda noisy, walls are thin so you hear people/ kids in the halls and other doors slamming but it wasn t unbearable

smokers near my kids at the spa

they had a bar and small restaurant inside which was convenient

there is a small in house gym to get a quick workout

efficiency of hotel! all the amenities. food at bar breakfast great wide variety

comfortable bed; great breakfast; friendly service

the pool was fine but the hot tub was so dirty it was unusable

fitness center was okay

friendly clean and comfortable great breakfast

the breakfast was also very good

didn't have much breakfast that morning

good breakfast selection, no eggs, or meats

need to update some things like laundry room and weight room especially the breakfast menu sucks not only no real choice in hearty

it was clean and breakfast was very good

4 floors w/elevators, many entrances n exits on ground, laundry machines, 1 set

good bar and dinner food

and the pictures of the gym and swimming pool are very enticing but they don't tell you you cannot use them because of

very nice room good common area nice pool

i enjoyed using the gym but would like to see more stationary bikes in case it gets busy

pool was closed, aswell as gym

there was a closer ice machine, more privacy to use pool (window right in entry way but i understand that is so the staff can

finally, it opened, but by then, our evening was gone and our kids were exhausted

breakfast was available that was great

the kids running up and down the hallways knocking on our door, the pulling of the fire alarm so early

inside pool looks nice but full of 12+ kids having toooooooo much fun for me to join in (5pm)

pool

breakfast and the friendly staff

breakfast was fine during the covid as everything was packaged or ‘grab and go’

breakfast was great.

better than average breakfast with healthy choices

no bath gel or lotion. just bar soap.

gym only has a couple of cardio machines, not even free weights.

na sarita and amit) thank you for your services❤️❤️❤️we had few margaritas at the bar while waiting for our ride the bar tender that served us that night was amazing

even though it comes with free breakfast, we are never able to take advantage of that because we are out the door at 5:00am

com showed on their website that this hotel had an in-house restaurant/bar lounge plus a coffee bar and snack/deli

i wished i'd brought a bathing suit, i missed the fact that there was a pool (my own fault)

picked it specifically because we needed to do laundry

absolutely loved playing in the pool for 3 hours, all alone in 80+ weather on a weekday morning '' ''

the staff are always very respectful and friendly, with a pool/spa as a bonus

good breakfast, friendly staff and fitness center was small but equipment worked well

pool was super crowded with kids and they ran out of chairs and towels.

cleanliness of the hotel and rooms, swimming pool feels like a mini vacation, excellent food, bar serves good drinks

decent price due to the gym

the gym

room was very comfortable, loved the gym, clean towels water equipment worked and the coffee shop downstairs was a

excellent stay. big rooms, the staff at the front desk was amazing and breakfast was great!

number of storage cabinets for clothing and other items, the kitchenette had everything we needed

breakfast was down to breafd and waffles by the time i arrived at 8:45.

the breakfast could have been available longer

the mini kitchen didn't look like the ones in the picture

new, clean, fully equipped kitchen , comfortable bed, nice restaurant and bar

very comfortable room, with kitchen, beautiful bathroom, water in the lobby

good sized room with sofa and kitchen facilities

liked the layout of the room and the kitchenette

the breakfast was great and the hotel is in a perfect location.

tub was broken, looks like it had been broken for some time, the wives were real disappointed, pool was very refreshing

starbucks and to-go food bar had extremely limited selection

bags, same room as i booked online this one has 2 queens which is perfect just doesn't have a kitchen, plus i have copd need to be closer to the elevator so the walk isn't as far, but really

of the reasons i stayed at this hotel was because of the pool

the pool didnt have any towels available but the facility was nice and clean.

the breakfast

she saw us clearing our dishes and insisted on doing them herself and then even opened up the gym so that we could wash our hands

pool and jacuzzi. available parking close to my unit.

the waffles were a bit heavy and i wasn't crazy about them, but the rest of the breakfast items were fine

friendly staff, great pool and breakfast

i had to walk to the front and asked for towels and was guided to a room full of laundry and was asked to pick my towels out

the pool and jacuzzi was welcoming, after a short walk to near by old sac

the pool wasnt available on some days but understandable.

pool dirty

location and the breakfast

the hotel grounds and pool are beautiful and it has a great fitness room

quick room service from the good restaurant downstairs

we received early check in and late check out with no issues

comfort, promptness of room service, amenities and level of security

they didn t stock the mini bar after our first night

great location downtown - great bar / restaurant

room service was excellent but the phone line was busy for a while

when my travel plans changed, they allowed for a very late check out

disappointed that there was no spa or no room service

the room service was top tier and we were met with great customer service throughout our stay

great location and excellent breakfast!

the hot tub was covered up by a deck which was unfortunate because the pool was unbearably cold even though it was 97°f those days

the gym had plenty of workout options as well

breakfast was as good as any continental breakfast can be

silly pool hidden in trash bin area not at all a comfortable set up about the size of a giant bathtub

open pool

paying for breakfast

i did not have breakfast

behind the reception desk there is full bar and restaurant

i like all the amenities, the hotels restaurant, the bar and the fitness room and it is close to many restaurants and stores as well

location, pool, breakfast, staff, gym

location, pool, breakfast, staff, gym

pool and outdoor fire

the gym was big

excellent staff! great location, with all the facilities we needed, e.g. gym, pool.

stayed the weekend and loved the convenience of a full breakfast every morning

arriving at 11pm with three kids after a long drive the lady at the front was wonderful

/breakfast was minimal as we expected due to pandemic

we only found the laundry by chance it was in the ice machine room

breakfast was good and room was nice

e wanted to dine with kids in the room, but i didn t want to clean it all myself

had to buy food along with a drink at the bar i just wanted a drink and probably would have bought another one if i didn t have to buy food

we were told ahead of time by the staff that room service would be the only breakfast option since restaurant was closed due to the thanksgiving

pool night club and gym were a plus and the staff were very courteous and friendly

had drinks at the hotel bar and dinner in the restaurant

kids love the breakfast.

only dislike was the pool just to many bug in the pool

the breakfast situation was not explained to me at check in.

didn't eat breakfast there. location was convenient to airport

the pool dirty my room dirty my bedding dirty i understand we are going through a pandemic but i feel

staff, size of rooms, pool and gym, adjoining diner

gym, and, being a tuesday, complimentary beer, wine and appetisers

staff, size of rooms, pool and gym, adjoining diner

pool felt great

location, pool, hot tub. central to rail and transit.

room service was great ud83dudc4d

i like the gym

closed and since we are vegan there was not any clearly labeled food that was for vegans on the room service menu

the shower was disgustingly dirty, the shower head fell off, and the gym could use some air fresheners, it smells like a dirty mens locker room

the room service menu was sparce and overpriced

wifi fine

no room service or inclusive breakfast and the price is a bit high

free wifi was a bonus, though a secure network would have been preferred

the bar area was good, but could be a little more inviting.

late check out as an ihg member was a real bonus

room service forgot part of our order, twice and was annoyed about retrieving remaining item so my

very good breakfast, friendly cookers at the omelete station

we tried several times to get a hold of room service, the restaurant, and the front desk with no luck

small gym missing entertainment for kids in my opinion need to pay the parking

breakfast, valet drivers professional and maids polite and room service very good as well, no bldg maintence very

breakfast was expensive not complimentary

room service was good and fast

staff, comfortable bed, beautiful lobby, great bar, good bar fare (cobb salad), safe and kind shuttle driver (+)at the front desk/shuttle driver was super nice (+)efficient shuttle service and new hotel (+)loved the free shuttle to and from airport (+)to the sacramento airport, friendly staff, 24hr airport shuttle, allowed dogs and had a good area to walk my dog, bags and trash available for dogs outside (-)on the higher end of nearby hotels, but honestly was happy to pay it for the location and shuttle (+)friendly staff, shuttle to the airport starting at 3:30am, 15 minutes or less from smf airport (+)staff, clean rooms, restaurant lounge, shuttle (+) shuttle pick up from airport to hotel was appreciated (+)hotel was new and very clean. close to the airport with free shuttle service. (+) maria was awesome and answered all of my questions when i called in and made the shuttle booking experience easy

clean, clear directional signs, lighting over the parking area

clean rooms , good breakfast

queen suite was newly remodeled, spacious, had a nice kitchenette and comfy bed

queen suite was newly remodeled, spacious, had a nice kitchenette and comfy bed

the room had a very odd set up with cabinets installed on top of a kitchen sink

person who was taking care of the breakfast area was exceptionally kind when i asked for more towels

best ever breakfast included

the kitchen was equipped with dishes, pots and pans, juicer, toaster and coffee pot

they had a small kitchen in the unit. it was very clean as well.

airport shuttle is on a very tight schedule.

it had grilling facilities, a nice pool area, and common areas, even a half court basketball court

2) the pool area doesn’t have much seating and no lounge chairs at all

bedspread, no spoons, had to ask for coffee refill, never got new cups, no umbrellas at pool

sheet kept coming off the corners maid never refilled the fixed soap dispensers in the shower pool was ice cold - and no hot

room amenities and layout were great. the breakfast was really good!

breakfast could have been better

and breakfast was okay

no waffles with breakfast. said they ran out. small downfall.

beds are comfy and a light complimentary breakfast

she also made breakfast as a staff member was sick

everything from the staff to breakfast cleanliness was awesome!!

very clean and great location . friendly staff and nice pool and breakfast

good staff and shuttle to airport; snack bar too.

our 13 year old enjoyed the pool and it was very quiet

beds and all night shuttle to the airport were pluses

they had a shuttle that drove us to the airport

pick this property because of its close to the airport with shuttle service

cleanliness , breakfast, shuttle

clean room, good amenities, airport shuttle was perfect for our very early flight going and our late arrival flight

they allowed an early check in which was more than appreciated because of early morning flights and allowed us to

clean rooms and pool area, and the staff went above and beyond to make us comfortable

gym