walls way to thin. heard the room next to me talking all night. pool was dirty.

they have a shuttle service to and from the airport

wish grab and go breakfast bags were available

no complimentary breakfast and fresh brewed coffee at the lobby at check-in

the gym was nice as well

shuttle doesn't start running until 5:00 am

room had everything in it from kitchen to spaced out bathroom and was overall very clean.

was not clear during the reservation process that the shuttle does not operate 24 hours

breakfast was really good

the door coming back from the pool wouldn't open

queen suite was newly remodeled, spacious, had a nice kitchenette and comfy bed

check in experience - they went above and beyond to help us and cherie, who served breakfast was so sweet

upon leaving we saw that the room was directly above the laundry that ran all night

great breakfast! efficient airport shuttle, helpful staff!

person who was taking care of the breakfast area was exceptionally kind when i asked for more towels

pool had no outside restroom that i could find

need more seating in the pool area

it had grilling facilities, a nice pool area, and common areas, even a half court basketball court

reception breakfast buffet clean outdoor pool and hottub shuttle to airport and reasonably priced fee for

the pool and jacuzzi was not in operational condition.

like how breakfast is done to order served hot, location is awesome quiet clean refreshingly

location was good, easy parking no traffic

the parking isn't the best, but it won't deter from staying again

i really appreciate the bar/lounge area and the breakfast was just

hotel has a fitness center and pool which, given more time we would have enjoyed visiting

a truly delightful place - i used the fitness center and the pool, and had dinner at the restaurant

they had a shuttle that drove us to the airport

the pool and that it had a bar on site even though we didnt end up using it.

i liked the beds, the gym, and the jacuzzi. nice customer service too. great airport shuttle.

good staff and shuttle to airport; snack bar too.

n laundry was down and stole money, phones didnt work in room and sink handle is slightly broken in

amazing experience at this hotel, from staff to breakfast, amenities & location!

excellent room!! breakfast!!

location, cleanliness, laundry room, free breakfast

very clean hotel. nice breakfast

facility, and breakfast were excellent

clean rooms, nice swimming pool and clean

staff was nice. breakfast was superb.

clean. tidy. good staff. nice room. fitness room useful.

breakfast was probably the best we had on our entire trip for two weeks

we really enjoyed the pool and hot tub

loved the fact that it had a kitchen.

would be better isf the 1-2 bedroom suites had more of a kitchen and bathrooms had jetted tubs.

the kitchen that i had was beautiful; not tacky like most of them can be

bar wasn't open and we did not get to try the breakfast because it was not being offered due to

i didn t receive room service

nice and clean but breakfast wasn t what i thought it would be other than that nice

shirtless homeless guy harassing women by the elevators. gym equipment was clearly broken

the porch the room the service the store and laundry

oh also the parking

would have liked for the room service to have later hours

the pool and hot tub the family loved it.

the pool was a bit small

breakfast was not included and room service charged an automatic 20% gratuity

people were loud until 6am. the pool

the breakfast could have been a bit more substantial even though it was bagged.

and i had made a reservation for my husband and myself and our 3 kids and still had to go ask for more towels because there were only 2 in my room

breakfast was great although my husband noticed mold in the shredded cheese

about me and laughed at me when i walked away from the front desk and was going to eat with my kids

are a large family, and requested two rooms that adjoin (5 kids

location of the hotel, lobby bar, and breakfast availability

excellent staff! great location, with all the facilities we needed, e.g. gym, pool.

pool was dirty needed vacuumed so we just sat with our feet in

location, pool, breakfast, staff, gym

were super friendly and helpful, recommended how best to return our rental car and sent the hotel shuttle to pick us up after we dropped it off

the bar staff are so cool and i had a great time

breakfast was wonderful

, 2 points for the kitchen and the rest of the facility

the fact that the bar closed too early .

then he did not explain anything of how the laundry, parking , breakfast or anything

enjoyed the breakfast. the staff was helpful and friendly

everything was great. room, staff (the lady from bâton rouge), the pool and the breakfast.

very well kept! kids loved the free breakfast.

friendly clean and comfortable great breakfast

the room was decent and there was a pool & hot tub as well as continental breakfast

gym could of been better

gym and it was comfortable

the food is high if you want room service, but you can also call doordash and they come to your room

great pool

freeway very close. nice getaway from the kids. clean and relaxing.

i missed breakfast

no laundry facilities

location is not so good. no laundry or a grocery store near.

should have let me know the pool was closed!!! before booking

excellent breakfast, easy freeway access, lots of fenced parking, pleasant and helpful staff.

bed; nice complimentary breakfast

the pool was clean and a perfect temperature

pool was fantastic during heat wave. nice breakfast including fresh fruit.

breakfast had enough variety and they also had a pool and a small gym

i had a great and refreshing dip in the pristine pool

the breakfast was delicious!

the hot tub and pool kids were able to let out some energy

fruit at breakfast should be kept in stock

breakfast was great. i liked that there were several options to choose from.

my kids loved the waffles and sausage

no waffles with breakfast. said they ran out. small downfall.

she also made breakfast as a staff member was sick

room, sufficient breakfast, comfortable beds, nice room arrangement with large mirror-wall staff very friendly and

very clean and great location . friendly staff and nice pool and breakfast

no breakfast through no fault of their own.

the breakfast in the morning was very good

was good except breakfast isn't being served and laundrymate is closed which isn't

the hot tub was covered up by a deck which was unfortunate because the pool was unbearably cold even though it was 97°f those days

breakfast was as good as any continental breakfast can be

the gym had plenty of workout options as well

we liked there were separate towels by the breakfast area for the pool/ jacuzzi

easy check in/out. friendly staff. good selection of continental breakfast.

i stayed for 2 weeks and didn t get room service not one time, after just the first night i had bug bites all over my body so they have

breakfast selections were very good -- i love eggs & toast, juice & coffee

pool, hot tub, a/c

no airflow, damp stuffy rooms. gym air con wasn’t working when we stayed

gym ws shut down for painting

hot tub, gym and staff

pool, gym, breakfast, resturant, bar all closed

the cleanliness of the pool and gym was also much appreciated

very good, affordable place to stay. excellent location and very nice additional pool area.

we also used the beautiful sparkling pool

the pool was clean stocked with towels, accommodated our large party with extra towels and pillows and

staff, size of rooms, pool and gym, adjoining diner

the pool was closed temporarily for renovation, but thankfully it will be open soon

pool and gym were maintained great

lack of 15 pound dumbbells and barbell rack for gym

pool night club and gym were a plus and the staff were very courteous and friendly

more food choice s for room service, simple and basic.

pool closed at 7:00 each night, and sunday at 1:00 to kids for a 21 and over event

that the bar/restaurant was open or that we could have ordered room service

street noise, limited room service, no booze

the room service menu was sparce and overpriced

closed and since we are vegan there was not any clearly labeled food that was for vegans on the room service menu

loved the gym and the proximity to all the tourist spots

room service was excellent but the phone line was busy for a while

the room service was top tier and we were met with great customer service throughout our stay

restaurant and bar were great also great place to stay

the staff and restaurant and room service were excellent!!

disappointed that there was no spa or no room service

we were able to get a late check out

pool self serve laundry work out room and secure garage parking.

didn't like was that we couldn't get any milk in the gift shop for tea and coffee and milk from room service was $6

late check out as an ihg member was a real bonus

gave us nice extras for our anniversary like free valet and 2 cocktails at their bar and free dessert at the restaurant

fantastic steakhouse, bar and starbucks all on site.

we received early check in and late check out with no issues

buffet breakfast was tasty. pool was perfect. room was nice.

we received early check in and late check out with no issues

quick room service from the good restaurant downstairs

very good breakfast, friendly cookers at the omelete station

i was so impressed by the friendliness and over- the top attention from parking, checking in and room service

the bar also has a decent list of wines and excellent clam chowder

restaurant, bar,gym and pool

pool did not look clean

i also liked the bar restaurant on the third floor and that it included breakfast

i loved the breakfast.

also the breakfast was decent it really should had more variety for people who do not eat pork

the breakfast was great and the hotel is in a perfect location.

very comfortable room, with kitchen, beautiful bathroom, water in the lobby

we love the sofa bed and the kitchen

cleanliness and breakfast

liked all the amenities beyond a standard hotel room, like the kitchen sink, couch, and dining table

pool area was also super nice

a towel under the door helped, but loud guests late at night still woke the kids

service and all the amenities including the stocked snack area and the disposable earbuds in the gym

free breakfast and very easy parking.

to covid facilities are closed including the pool, gym & spa

the pool was cold...::(

had a gym, but it was pretty sparse and basic

breakfast was nice room was fine parking in the garage was good

breakfast was fine for the value

breakfast the staff person looked angry as she was putting out the breakfast did not greet the

spent 5 nights at this hotel and it was everything i expected from a simple but nice comp breakfast, great location near markets and freeways and i think i got the largest room on the

bed very comfortable. excellent breakfast. quiet

one bar for 2 people for 3 days

the dining and pool area was not kept well

the pool didnt have any towels available but the facility was nice and clean.

provide air dryer, more usb ports. huge: get the pool heated.

they happily extended my stay an extra day and allowed for a late check out while we were waiting on discharge

lots of table space dishwasher breakfast choices adequate early check in allowed plenty of

the fully fitted kitchen was very useful

the mini kitchen didn't look like the ones in the picture

breakfast was a big factor in our decision and was just okay... sorry.

breakfast good workers all nice

pool was warm enough for me even in january

and the pool it doesn’t seem like it’s heated

love your spa and pool

it was really close to the zoo and the kids loved the pool

it was really close to the zoo and the kids loved the pool

good breakfast selection, no eggs, or meats

poor breakfast

the evil quote unquote laundry manager is a tyrant literally set in front of me and went through my trash so there's that

literally all of my clothes were stolen out of the laundry facility and the employees acted like not only did they not care, but refused to do

the breakfast selection could have been better

i love the bistro and bar area.

hotel offered to switch us to another room but the only other room available was farther from the pool and entrance where the snacks, water and breakfast were located

very nice room good common area nice pool

pool was closed, aswell as gym

it included a danish, muffin, yogurt, fruit, granola bar and water