location and pool are great

the receptionist, room sizes, breakfast, location. everything about this property was amazing!

breakfast was surprisingly delicious and there were plenty of options

very clean area around the hotel, the breakfast buffet was a plus

the breakfast was the best, over what i could have ever imagined

variety available for breakfast from day to day

the food and drinks were excellent for lunch, we did not get the opportunity to try the breakfast

breakfast was good and healthy

it's quaint, has a great pool, a wonderful daily breakfast, and the friendliest staff imaginable

it's quaint, has a great pool, a wonderful daily breakfast, and the friendliest staff imaginable

a golf cart for the resort would be a good thing to obtain for people who need assistance

golf cart convenance to beach & back

advertised as a casino but the casino was removed 2 years ago and they still listed as a casino

were traveling with two teenagers and our room had a great patio right next to the pool where my kids wanted to spend most of the day bartenders were fabulous

they have daily room service for fresh towels and make-up beds, take out trash

felt like there was a lot of unused space in the courtyard that could have been used for a larger pool

everything. location. staff. beach. breakfast

there was no casino or golf, which was a plus for us, as that whole culture would have spoiled the simple vibe

great free wifi, nice free continental breakfast every morning

ps)

service ocean view food and beverages quality daily room service - cleaning staff always were very kind and smiling

also, the breakfast cook did a great job with the

pool is clean

the team members were so nice and loved the bar that they have on the property especially the happy hour

room service at night time.

i particularly enjoyed the acqua-aerobic classes in the swimming pool with joaquin

the staff was absolutely amazing and very helpful - in particular, the room service, pool services and bar services were great and super efficient

cocktails at the bar and food at restaurant inside the hotel were a bit expensive

for breakfast many items to choose from

also was annoyed that the manager has three prime parking spots and we had to park far away

pool late to open in morning noising laundry room limited restaurant menu

the beach buggy shuttle was very convenient and staff was very friendly and helpful

the room was comfort, my kids enjoyed the pools every single day

this hotel is the perfect value for money, and i highly recommend it to both families with kids and couples looking for a relaxing getaway

our stay, we did check out all the different resorts and this was located in walking distance to casinos and restaurants and they had a quick shuttle to the beach

selection for breakfast

the parking was not sufficient at

the cleanliness and breakfast.

we enjoyed the big lap pool , its a good segway when your tired in swimming on the beach

great location, beautiful pool, comfortable room and a great breakfast!

was entertainment in the bar area a couple of days

on a beautiful beach - nice pool - excellent gym

suite was well equipped with kitchen and laundry.

view from my hotel was absolutely gorgeous you could see the pool and you could see the beach

great bar accessible from in and out of the pool

pool & beach area better than others observed all way to ritz

clean beach and pool, friendly staff, excellent dining outside, clean rooms

the facility is not kids friendly, toddlers have 0 option i have talk talk to other parents, and they expressed to me

the casino did not meet our expectations

were good breakfast was good staff was usually very nice hotel activities for the kids were lovely, they enjoyed it a

breakfast: many things to chose from

cant really go eat because to go in the restaurants you need proper attire, no bathing suit, my kids were hungry after being in the pool and beach all day, 3 and 8 year old, i had to first take

room service lady was not putting towels in the room and after asking she mentioned that laundry is

any all inclusive that we have stayed at room service was included and to limit our 7 night stay to only 4 nights of reserved dinner

pool: great pool, clean and big, no slides/fountains/pirate ships for the kids

people smoking in the casino

the landscape, pool, adult pool side

my daughter had a blast in the waterslide and pool and played with other kids staying there

location, very good room, exceptional service including breakfast palm beach is one of the

the gym. needs more machines and space for free weights

get improved

the beach bar should be open until late at night

kids loved the pools and going back and forth to the beach

wifi very slow. big and inconfortable pillow. poor kids club

free parking & wifi

room, service, beach, gym, staff was very accommodating and pleasant

convenience, close to beach, plenty of restaurants. bar has really good sushi.

extra bed for the kids were not optimal according to the hotel stars

that room service ended so early.

would have liked food service pool side. went to mercat but service was very slow.

there’s also a cute little shuttle named chichi that runs every hour

the prompt availability of taxi service and shuttle to the beach was greatly appreciated

the spa and fitness room is just steps away from the casitas and the massage therapists are talented

the spa was lovely- one of the best massages i've had outside of southeast asia, and it was nice to see

gym is extremely small they should either remove the bicycle and treadmill and add a few extra