the staff is incredible, from bar staff to housekeeping

we heard people yelling and kids screaming all night long

rowdy kids playing ball in the hallway is family of lone employee at desk

no they was being very rude to my kids. made them uncomfortable as possible.

desk manager has no customer service skills at all yelling crusing threatening guest her and her kids where going to jump a young pregnant girl bc she told the front desk manager she was

didn't have a chance, to get breakfast. bed was ok

breakfast--totally minimal

breakfast options

breakfast could have used more variety.

breakfast -not worth having, little selection, nothing hot, quality of baked goods was poor

wish they had a full pool..but not a deal breaker

newly renovated, friendly staff, very good breakfast options

i went down to the gym and then i used their indoor hot tub

i love the hot tub and hot breakfast

the pool was clean, the fitness room was great, and the rooms were spotless

nice pool area and hot tub

big parking lot, quite hotel, and relaxing.

and , the women letting her damn dogs bark in the parking lot at7:30 in the morning the staff seemed reluctant to do anything so at 8:00 am i opened

fitness room had no paper towels in bathroom and both bikes were inoperable

parking was free and so was the wifi

early check in

breakfast, was lent even there just oatmeal

thank god their was swimming pool.ud83eudd17

we needed pet arrangements and a extra bed for our kids

nice hotel, close to the highway, great breakfast, very welcoming stuff

i liked the complimentary breakfast and the pool stayed open late and opened early

the breakfast was very good and the staff was in checking on eveerything

the location, swimming pool, hot tub and breakfast

they have excellent appearance in the room. great ammenities. breakfast was a great variety.

from the cleanliness of the room to the breakfast and also the pool, everything was up to par and my needs were met

the staff was friendly and the breakfast was good

your laundry room needs a facelift

great place to sleep quietly i didn't know open the gym i kinda of miss it other than that pool open as well oh well maybe next time

gym was spartan but adequate

the kids love the pool, & free breakfast & i like that we can bring our dogs

gym also had everything you need to get a good workout in

the spa tub was big enough for 2 plus people.

accommodated us for early check in as we had been driving all night

pool and hot tub

woman in charge of breakfast was beyond amazing

excellent breakfast. very good variety of good foods.

we all wished that the pool had been open.

breakfast setup

the breakfast and staff and pool

breakfast that is included in the stay has more options than any other hotel that i've stayed at

breakfast was decent

no room service

hours on breakfast on weekdays would be nice if till 10a also.

breakfast was adequate as well

room service was great

everything is perfect clean rooms and hot breakfast, ample parking space

comfortable large suite, sparkling clean, lovely shower, modern decor, fabulous breakfast

staff is phenomenal! breakfast and bar is great! facilities are super clean and very welcoming.

great property on the outskirts of milwaukee good facilities and the kids found the gym the best on the trip so far nice and clean and rather

the pool area was a lot of fun for the kids

trash can in kitchen needs to be bigger.

clean room close to interstate and anything you need for food and shopping comfortable bed decent breakfast price of room was very

breakfast was terrific

the free continental breakfast!!!

love the breakfast!

neat room, good condition gym, , easy access from airport , close to my desired endpoints, friendly & efficient staff, bed

the wifi was not working so couldn t use my phone to take pics of my kids

some cereal or breakfast sandwiches would have been nice maybe some frozen burger or chicken sandwiches as well

breakfast was pretty good to be a pack n pick grab bag

parking at the end of the night was sparce, had a pretty good walk to get into the lobby.

the entire hotel is extremely clean, the gym is very nice, and the pool is fabulous,

beautiful property, immaculate facilities, great breakfast

cleanliness and snappy check in. great breakfast.

location of breakfast was ideal. food was okay. the waffles were a huge hit!!

i asked for the shuttle schedule and was told this

during breakfast both were occupied

of the room, friendly staff, multiple access into the hotel 24/7, exercise facility, free parking- non-smoking building

kitchen floor was sticky, oily feeling

was super appreciative of heather at the front desk helping me figure out the shuttle when my daughter was coming in very late from the airport

clean, staff were very responsive, shuttle to airport, can do laundry on site, great bathroom supplies

location, great staff that went above and beyond and the shuttle personnel that were very helpful

i have 5 kids and none of them are complaining which is a rarity

close to airport. on demand shuttle. clean, well-appointed rooms.

last minute choice close to airport with timely and quick shuttle.

rooms are spacious and perfect for my kids and i

my family (husband and 4 kids) stayed in march 2022 before the remodel/updating

this being one of the few late check out hotels along with very comfortable beds and soundproof rooms we get the sleep we

bar was open late and they served food till 1am

great, fast, reliable shuttle service!!!!

so appreciated the airport shuttle service available

clean, great staff, the pool and weight room were very nice and clean, the rooms are very soundproof and and daro out

shuttle to airport was full at 0500

the breakfast was even great

wasnt thrilled anything the best about this hotel other than the food and bar was probably the

exterior of the hotel was a bit dated but it was a short distance from the airport and the shuttle was amazing

only downside was breakfast on site was fairly expensive

no pet fees, close to airport

customer service and honoring an early check in request.

early check in..

pet friendly (no pet fee), close to the airport and cheap

comfortable pillows, clean room, decent breakfast, friendly service.

breakfast, comfort, free laundry, gym, setup - plates, silverware, a table for dining or work

the breakfast had a vast array of items. the room was ample and included a kitchenette.

the lady running the front desk in the morning and serving breakfast had a very bad

the laundry room was really free

location.....breakfast

knew breakfast was served at 6

the professionalism of the staff, comfort of the room and airport shuttle service added to the experience

shuttle didn’t have driver

left prior to breakfast but they made up a travel bag with an apple , nutri bar water,etc

pool - great - free parking

guests allowed the kids to run, scream play in halls till 3am

were shuttled to the airport on time for our flight

shuttle to the airport

we left our car in the parking lot for 8 days; very reasonable rate

hot tub and location near airport. loved the shuttle bus

website says parking is free if flying out and it's not. $8 per day.

the wifi didn t work

the restaurant and bar was great

ordered room service...it was delicious and came super fast!

restaurant on site with bar & daily specials. as always, comfortable beds & large bathroom.

room service

onsite bar closed early

parking, pool and fitness center.

parking onsite and easy

i liked best, the young man working at the front desk and the young man who drove the airport shuttle

kind of dingy and lots of people with kids screaming all night

there were so many kids all screaming and monopolizing the pool and hot tub

the kids running around in the hallway.

it totally met all our needs from the shuttle to the bar

staff went the extra mile to help us with the airport shuttle and giving us a convenient room!

and she helped me out no problem, and also arranged a lyft to pick me up from the airport, as the shuttle was not running at the time

check in person did not give us the right shuttle times.

location to airport & shuttle service

the bar was closed.

glad they had shuttle service to airport

shuttle driver to the airport was quick and friendly. breakfast.

pool, staff very friendly, breakfast options

great staff, nice breakfast, nice pool, clean rooms.

the shuttle to amd from the airport was very convenient

the restaurant / bar attached is awesome & the staff working the counter @ check in/ check out are so friendly

com site has pics showing king suite with a spa bath

friendly service, hotel has onsite laundry room, onsite restaurant

lots of things need to be upgraded and/or fixed. such as the toilet and pool.

i love the resturant and bar good food friendly staff

kitchen has specified bins for each room to place their food items in the fridge

loved the exposed brick, large windows, big bathroom and kitchen

we wanted something quiet with our 2 small kids and it was perfect

we enjoyed the common kitchen and went out for dinner downstairs

super-clean, large room and bathroom; beautiful communal kitchen area

the attached bar is convenient for that night cap we were looking for

was a bar across the street from our room (202)that got a little noisy

coffee bar in the lobby was closed as it was sunday

it is a bargain for the price

clean quiet close to stores you have the gathering area where you can eat it has a bar and you can play

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

would have enjoyed the ability to at least order a drink via room service, but all that is out of their control

friendly helpful front desk nice gym

ordered a cappuccino, tea and english muffins for breakfast via room service

free motorcycle parking right in front of the hotel, nice bar and

food was fabulous and rooftop bar excellent!

kids loved the pool table in the lobby

we went to the hotel for a 1 day vacation from our dogs & kids

rooftop bar was beautiful and cozy

we also really enjoyed the upstairs rooftop bar area and fresh cold water in the lobby

no pet fee.

hotel restaurant and bar was exceptional

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the staff in the bar were really great as was the restaurant and the food was amazing

the bar and bartender were equally amazing

the breakfast food could have been better.

almost a full kitchen, no stove, but it was wonderful

we used the mini gym and whirlpool downstairs, very refreshing

the breakfast on sunday was very good

the full kitchen is a nice option

basement gym was destroyed in the august flood and hadn't been reconstructed yet

every floor is a huge kitchen and living space, awesome when traveling with another group

the washer and dryer was available on the same floor where my room was, there is functional gym

needed to print some things out, and i didn't see a business station, or gym set up

the room was lovely and we loved the kitchen common area, it was really, really nice

we arrived at check-in with a request of late check out due to having an online interview the following day (it had not been part of the

though access to nearby

the bar staff was also great and very nice and clean

and front desk doesnt mention that you can go to gold's gym and

r that price, should have been glass)-no liners in bathroom wastebasket-gym could have been better-

restaurants, bars, gym, foyer/check in area, room and bathroom, so good, lovely setting/atmosphere, friendly, clean

my kids got the breakfast and one liked it and one did not

loved the pool on the 23rd floor

the rest of my party with had already been waiting in the lobby almost an hour and with all our kids we wanted the suites and rooms we paid for so we declined

room service food was kinda bland.

kids in the pool area were unsupervised and very rough

the staff was all very friendly and the family enjoyed the clean pool

pillows, don't recommend white bedding, there were lots of kids there that weekend including our own

we had a small wait when we checked in, the front desk lady offered a free snack for our kids while we waited

good breakfast

like the bar that was attached. great food and drinks. very convenient. bed was super comfy.

hotel was not willing to do anything about it as their laundry is handled off site

room service was accommodating to my garlic allergy and i really appreciated it

beautiful lobby and bar area

no self laundry machines

the staff, especially the restaurant and bar staff were exceptional!

accommodating, had late check out do to storm and it was nice to stay in and get breakfast which was very good

rooms, comfortable bed, excellent room service breakfast

messed up our room service order, never put the order in

the staff in the hotel, bar and restaurant were very friendly and helpful

the location is perfect right in the center, breakfast was good

kids wished there was a pool and i thought how the room was set up with the bathroom was a little

very quiet - seemed almost empty. fitness center was better than expected

no water in the fitness area breakfast options rather limited not much natural light

no pool for kids

room was above the bar so it was quite loud

two separate orders from room service were not satisfactory.. terribly over salted and inedible.

rooms are small and gym needs more equipment

rooms are beautiful! high ceilings, plenty of amenities, fantastic gym! location is fantastic!

o high), i live in a small town and the bar is definitely making money off their drinks

restaurant and bar staff were friendly and personable

only qualm we had was in regards to the wifi that was very spotty going in and out frequently

and kids weee running around the halls yelling across the center

i got an early check in.

gym is well equipped and open 24/7