breakfast was delicious but coming from hotels with buffet for breakfast, my partner was still

view and breakfast - friendly owner

breakfast and dinner were over the top, everything homemade and very delicious

reasonable laundry service

beautiful room, beautiful view, and great breakfast! the wood rooms were great!

jose did some laundry for us overnight which was appreciated

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

sted on the booking

was great reception and aaron manning breakfast tables were super customer oriented

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

good breakfast and dinner, view from room

parking was limited and tricky to access due to the front road and the limited space

very limited parking

the room was really clean, the wifi was great, and you had everything you d need for a short holiday

owner was helpful in arranging transport and laundry. pleasant stay for the price

beer garden on site, juice bar and yoga it was perfect

to top it all off, we even had the incredible experience of sharing breakfast with some curious monkeys

due to covid, their on-site brewery and bar were closed, but hey

amazing views and pool areas, big rooms

we only had breakfast at the hotel but it was delicious

a special thanks to rosaria and her daughter anya in the dining/ bar

natural beauty, rustic charm, friendly staff, comfortable rooms, good food, lovely pool with perfect view of the volcano, and lots of wildlife

restaurant was very comfortable, and the breakfast was excellent

stunning location, food was very good, decent little gym

they were very family friendly, which was important for my family and our friends with 4 kids between us

we enjoyed swimming in the 24 hr pool and the swim up bar the most

we had a suite which included 2 bedrooms, a sitting area and a little kitchen which was absolutely perfect for our family of 5

grounds, great view of volcano from room, friendly staff, great pool area, wonderful spa

view of our room was incredible to the vulcano staff super nice great breakfast shuttle free for all places inside the hotel hot pool and happy

the bartender, warm, swim up pool, humming birds, view of the volcano from our room, shower perfect

they had complimentary valet parking, which was super

gym needs booking in advance, which is great during corona time

better if room service would be enhanced a bit

breakfast has a great variety but quality, especially of room service and the restaurants / bars is not 5 star quality

it was also extremely difficult to get treatments at the spa despite staying two whole days at the location

good breakfast, spa was nice, pool was great for kids and adults, and not crowded

excellent, dinner in two locations - pool location was very good

we enjoyed eating by the pool and room service was also very good

the pool was small and shallow, but nice enough

we enjoyed room service with the volcano

clean spacious room, very nice pool area with restaurant and bar

the room was big and the pool and jacuzzi were amazing

was very clean and enjoyed the breakfast as well as the people that work here are very accommodating to everything you

wifi was good

loved the convenience of everything close, safe, the pools