clean room & wifi

clean, new and the restaurant and bar in the lobby was a great idea!

big room, bar in lobby and breakfast.

room service was not good. food did not come as described and items were missing.

everything the front desk and room service restaurant

the breakfast

each room has a small refrigerator and there is a microwave conveniently located in the breakfast area

the breakfast was good.

they also have free breakfast each morning

breakfast wasn't that great

kids had fun in the indoor pool

it's so spacious and having three kids it was so nice for them to have extra space to sleep

the pool and the gym were great

pool was not heated

my kids loved the pool

continental breakfast was good for what we were looking for

breakfast for travellers leaving before 6 am

breakfast was ok but wish it had more options to offer; such as oatmeal with all the toppings

great breakfast for the price, most others in this price range offer limited continental

clean and comfortable room. good breakfast.

were dirty, kids feet were black after walking on them

my kids found a beer bottle cap on the floor

staff was friendly, beds were comfortable, breakfast was great, and the pool was fabulous!

all of the staff is so so friendly and the pool was inviting

breakfast included, very clean and well managed

kitchen as everything pots pans glasses cups plates

staff, the kitchen in the room but especially the bed, it was very comfortable and the pillows were

kitchenette

the room was clean. breakfast was good. the staff was freindly.

wifi a little slow breakfast was good

location was convenient, the pool looked great but the weather did not cooperate

front desk staff was very friendly and helpful and the comp. breakfast was good....

served breakfast

pool needed to stay open longer

pool

hotel was very clean, friendly, safe, close to the expressway and had breakfast

liked the indoor pool

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

pool a bit chilly, but kids didn't care

pool was great and breakfast was amazing, nice staff . clean rooms.

location , water and coffee is offer 24/7 breakfast good and hot too , clean rooms, cheque in and out so ease, thanks

the breakfast was delicious as well

excellent value, great breakfast, very clean, even had a gym and a pool

clean room, great breakfast selection, free parking, gym and pool

i would have like to see a slightly larger selection available for breakfast

the pool was really big and the kids really enjoyed it

the kids loved the pool

breakfast was great; good selection

an on-site laundry room was most welcome

no breakfast tea in the mornings.

the hotel was full of kids and extremely noisy though this was not the hotels fault.

good bed, good breakfast, great shower.

the breakfast could have been better.

the breakfast server was so pleasant and helped so many families with kids

the gym wasn't open, the breakfast didn't hv many choices..no milk for cearel

affordable, clean, friendly, if a little dates. laundry on site, working appliances.

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

of cold water only completely disappointing after a hot day of traveling the door exiting to the parking lot did not open nor close easily

stains on mattresses, stains on chairs, tub had hair in it and was yellow and drug dealing in the parking lot

the pool

the pool the room snd the shower

loved the room, the breakfast and the bed was so comfortable

and easy check-in experience, super fast internet, breakfast was unreal

breakfast was excellent and all staff members were friendly and helpful

parking lot pool, could use landscaping to shield from parked cars

late check out was acceptable upon request.

did not like how the laundry facilities were located outside and there was only one washer and one dryer with no

the breakfast was wonderful

there is laundry facilities available for guest, the breakfast that is included with your stay is above

i never ate the breakfast.

in the lobby was too loud at breakfast; we could not hear the tv/

breakfast served

at front desk for several minutes waiting for an employee to arrive from taking care of laundry

woman at the front desk was delightful, the room was spotless and the swimming pool was very clean

breakfast can have more sections and sink would not drain good and shower head can be replaced.

wifi wasn t working

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

room service for breakfast was awesome

others in the area and then they charge you additional fee for parking

should have been notified regarding the the young group of kids and giving us the opportunity to decline the

like that the pet fee is not insanely high like other hotels i believe the fee is $35 i had called other hotel

nice bar area

excellent restaurant and bar and service.

staff in bar not good especially young woman

, and ryan , chance and austin at the bar

complimentary shuttle, plenty of restaurants nearby, excellent room service

was no room service menu in the room or info on where ice maker and other amenities were

cocktail bar was amazing

gym is small but had everything you might need - a few treadmills, spin bikes, yoga mats, free

the bar and restaurant are very nice

great room, love the gym, bar is great, and all the details of this hotel is wonderful

bar &food delicious

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger absolutely not at all the best place to stay

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

honestly, i think the pool should keep the time slots after covid, it is a smaller pool and i couldn’t imagine going up

it was very clean. the staff were amazing. the breakfast was awesome.

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

great location! very clean! bright and spacious lobby. excellent breakfast buffet.

like fresh fruit (apples/bananas or granola bars type things) to eat if you are outside of breakfast window

breakfast - hard bacon, pancakes

knoxville -- easy walking distance to market square and a number of fun shops, restaurants and bars

nice gym. large room with comfortable bed. pretty good breakfast.

breakfast is rotated

top bar was nice atmosphere but has only local whiskey brands

i would have gladly paid for the room service, but i had zero option to do that

closed, room service was horrible

seasonal pool

room and the staff were both great, however due to the covid-19 we were not able to use the pool, hot tub, or try the restaurant

no indoor pool

the free breakfast was

breakfast was good

out of coffee at breakfast

good breakfast , hotel was really clean.

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

laundry is expensive and dryer needs to be cleaned

i had been staying at another hotel for the same price, but their gym was under construction so i chose this hotel simply for the gym and the price

alot of young kids party all night couldn't sleep

the room bog and nice has pool

good price, no pet fee

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

breakfast to expensive

the breakfast was much better than average; custom cooked with a number of healthy choices

nice pool and gym too

clean modern design, large room comfortable mattress , good coffee &breakfast , a nice bar & lounge area outside seating with fire place , free

the breakfast was very good also and the staff was super friendly

kids loved the pool

the pool was way too small n that is why got that particular hotel

indoor pool was closed at night

great staff. nick the bar tender is great.

the pool looked small and not very attractive

friendly staff, wonderful indoor pool and exercise area, and great breakfast.

bed was comfy, bathroom and room were clean. breakfast was decent.

was very friendly and helpful with parking our moving truck

the staff was very friendly and to my surprise, the breakfast was pretty good

comfortable bed and pillows great breakfast selections

nice large room, indoor pool and great variety at breakfast

breakfast could go to 10:00 am

toilet handle was broken and hard for our kids to flush.

lots of room and breakfast was better than a usual hotel breakfast

b inside my room and take everything i had bought my daughters that day including a xl rolling laundry basket and both my ipad that i have only had 2months but also took my laptop and my

pool could have been a little cleaner but a storm had just came through, probably the cause for the

nice swimming pool

everyone was kind and so helpful even got me an early check in at arrival

because of the constant rain there was no pool access but everything else was great

the breakfast was awesome and the location of this hotel is just what we were looking for.

i wish eggs were offered at breakfast as well and forks

i think the laundry room was under our room, so heard some noise while trying to sleep.

s kfc and laundry mat with in one block

the friendliness of the staff. early check in.

the one complaint i have is the gym

it was a nice hotel they accommodated my early check in

gym and breakfast area was closed for renovation

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room were all unavailable

clean, easy parking, good breakfast, friendly staff. always happy with hampton!

the gym was closed due to renovations, we could go to a neighboring hotel & pool needed a clean

apparently don't have a staff for room service

staff, room space, parking access

the pool and gym was open. room was comfy included fridge and microwave. slept like a baby.

staffs were friendly. parking space was ample. wifi was at good speed.

way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no car not sure how we was getting home i

you for your service and it's not an inconvenience very nice guy at that time also i asked for a late check out he said light check out till 11:30 i said well is there anyway i could get the 12 he

the pool was nice and warm and the room was big and clean

pool not working

the pool! it was so nice being able to swim after a long drive!

we wish the pool was open later.

breakfast was safe

is very clean structure with pool and gym free for users

the service is outstanding; the perfect place to stay with kids

great location, breakfast and evening snack.

the pet fee is the most expensive i've encountered, but everything else makes it worth it.

breakfast needs work

the rooms were nice and clean continental breakfast was great and the staff was very friendly.

no breakfast

liked the cleanliness of the room and hotel in general. laundry room was in working order.

it was ok, wasn't as bad as i thought it would be but could have had a better breakfast choice

checked in at 9pm, to then see him smiling while he was preparing breakfast the next morning at 6:30am, as i was leaving

the breakfast seemed like an afterthought with no cups for travel coffee

breakfast was good

hotel breakfast had the usual options, but everything was served hot and fresh

breakfast is kind of bready, they had toast, bagels, waffles, cereal and yogurt

toast, eggs, sausage, cereal, and waffles (my kids loved

kids liked their breakfast

i also liked they have a gym and the overall look of the property and pool

better gym would be nice

small breakfast area

breakfast room staff were very friendly

fitness center was dirty; dried mud from boots, no towels, no disinfectant for wiping down machines

the fitness centre was a bit lacking but everything else was great.

breakfast was good

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

we arrived about 9:30 pm and went to the pool

old noisy aircon, pool out of use

the bar should be in it own room away from kids view

amazing breakfast . pool was very nice and perfect temperature .

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

more space for kids

the hotel was clean staff was friendly breakfast was nice

the fitness center was good too, had everything you need for a good workout

were pretty bummed by the breakfast options, but fortunately this place is surrounded by restaurants so redemption was right

the gym and the breakfast

the lobby and pool area appeared clean

the rooms were clean and nice and breakfast was good

need a better breakfast

best hotel breakfast i ve ever had. everyone i interacted with on staff was superb.

breakfast had staff cooking made to order eggs and property also had unexpected to us free wine,

kids running the halls one night until late yelling and knocking on doors between two rooms and it

they smelled like sweaty gym shoes, but they may have been previously shampooed or something

the mattress on the couch was uncomfortable but the kids didn't mind

the breakfast was great and plentiful. the staff from the kitchen and the lobby were great ? ?

they were very accommodating, and welcomed my husband and kids later in the week

also the restaurant and bar on site is such a convenience

great gym and pool

we ordered room service and it was delicious

we enjoyed the breakfasts, snacks and hh

are the best from fitness center, to bar area to tables, couches, and eating area

we went to the lobby where the receptionist was alert and offered us the laundry room (without windows) to stay

pool is meh

breakfast and everything else.

staff is always friendly, they have a great breakfast, and it is always clean.

hot fresh breakfast, house keeping was always offering help and anything we may need.

lamp by the bed did not work, the bathroom floor had not been moped, pool was bad dirty and fridge did not work

the pool was closed.very disappointing.

pool was closed

1) good value, 2) complimentary breakfast, 3) pool

pool not open, it had a really bad smell of mold in the room

breakfast and pool

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

indoor pool!

i like that it was near a lot of food places and the fact that it had a indoor pool

from the beds to the cleanliness, the pool to the showers

location, pool/spa and breakfast

the room was clean and the bed was very comfy and we felt safe. and the breakfast was very good.

how clean the hotel and the room was. i also enjoyed the pool and how friendly the staff was.

desk was friendly and went out of the way to explain where to find things like the pool and the gym room and one breakfast deserved

the breakfast area was really crowded and hard to get food because not much room.

it's so easy to get there. parking is excellent. check in is always fast.

the breakfast had more options

did not have breakfast since i left early every morning

didn't eat breakfast.

breakfast was minimal. not what we expected. that was the only negative.

friendly staff, cleanliness of the hotel inside and outside was a big plus, and my kids really enjoyed the breakfast

we had 3 kids in the car for 10 hours and they were really looking forward to swimming when we got there

descent breakfast

saw a pool too

great breakfast

fitness center, rooms and a couple of hallways were under construction

breakfast did not offer waffle maker

breakfast was buffet style and very delicious

appreciate the healthy options for breakfast

speed of check in and checkout. breakfast

i also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area

the lounge & bar connivence, love the room decor

i also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area

was extremely helpful and kind, and the pool was nice and was well-stocked with pool toys for kids and the outdoor area (fire pit and lounge area) was well thought out

pool is outside

nice pool and price

laying by the pool is the only thing i can think of

pool was closed but said online before we arrived that it was open

the pool was closed and had a few people just chilling in the parking lot

the pool was not open but that was due to the pandemic.

clean rooms. close to restaurants and gas stations. good wifi.

breakfast was coffee, orange juice, and quaker granola bars.

had paid for breakfast in my final price and they did not have breakfast because of covid 19

swimming pool was filled in and straw on top

the breakfast was simple with cereal, toast, coffee and muffins

hot breakfast was a treat

breakfast, but it was covid related

the staff, the rooms, the water pressure, the breakfast, the cleanliness, the comfy bed, the pool, and the view

some fruit for breakfast, some bagels.

covit inspired breakfast, not hotels fault

pool indoor is seasonal. the pool appeared to be open but it was ice cold.

great location, clean, comfortable bed & pillows, nice staff, and good breakfast.

very confortable/clean breakfast has alot of variety

pool could have been cleaner

we had room to park our truck with car hauler, which the friendly staff member at the

well i did and he enjoyed a joke with my kids about on me not listening

cutoff for breakfast was hard after arriving very late, but we understand the parameters are needed

we wanted a king size bed and we got two! great for us with little kids.

breakfast was key as well as ease off the highway

pool was heated which was nice for the kids

breakfast buffet was hot, fresh and plentiful

breakfast, specifically coffee was excellent

easy access off the interstate. bed was comfortable. roomy shower. good choice for breakfast.

clean, comfortable. excellent breakfast!

beds comfortable, room very clean. staff was very friendly. breakfast was great ud83dudc4d

pool stayed open until 10 and my kids enjoyed that

the pool,breakfast and the friendly staff

pool is now a salt water pool which is great

they don't tell you that you have to pay $20 a day pet fee up front

they accommodated my late check out request so we were well rested to hit the road

perfect location, easy on n off highway. clean room and breakfast was great!

the breakfast was pretty extensive and better than i anticipated

everything from the breakfast to the smiles whenever we walked past the staff.

i love the breakfast it's absolutely amazing everytime

pool had no towels

clean, updated rooms, very comfy bed & pillows. great breakfast and friendly staff.

everything was clean. breakfast had a large selection. the bed was amazing!

room 127 was near the lobby and pool, gym, breakfast, and storage area for cleaning service

we enjoyed all, the breakfast was wonderful. the staff very polite. we had a wonderful time.

very quiet, nice room, good basic breakfast, clean halls, great staff

the shuttle service was easy and great to have

nice body products, comfortable bed, very good breakfast

good location, liked that pool was outside

complimentary breakfast was just right

no lobby, no pool, no fitness area

gym was not open and pool was a little cold

the room exceeded our expectations. pool was clean.

i have a kids and the cleanness was very important to me

indoor pool great for kids

pool and jacuzzi

modern furnishings, so much better than similar priced competitors with aging facilities & crappy breakfast

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

pool was not open,but a little cool to swim anyway.

it sounds like the pool is heated to he open year around but it's not

nice pool

my kids were scared and my husband and i didn't sleep

did not have breakfast

breakfast was good. coffee was great.

pool was closed sometimes, but that wasn't a big deal

we slept through breakfast hours, but it was still available after hours