stains in tub, no umbrellas for tables in pool area

location close to a mini- golf

breakfast

breakfast everyday always hot coffee and cookies,fresh fruit in a bowl everyone in the place has a

the pool area was very nice, as well as the small gym

waffles or pancakes would have been nice for the kids and milk

clean comfortable and spacious kitchen was well equipped with a very nice dishwasher.

individual kitchen staff older women was very rude i did talk to manager and it seemed it helped things but

great breakfast and social hour

the heated pool was awesome!

very clean, decent breakfast spread, good sized and well serviced pool area.

pool was closed

staff, good breakfast, outdoor pool was a plus

pool was advertised as being heated, but the water was way too cold to swim

water pressure great, pool area was clean, rooms were clean.

good breakfast included, doesn t charge extra for parking on site

swimming pool is very relaxing

will stay here again, despite the incident and breakfast

lady serving the breakfast wasn't very friendly to me

planned on using the pool but l didn t because the pool surface looked like it needed

cleanliness , a variety of breakfast items

cleanliness and staff were top notch. good breakfast.

cleanliness, the nice staff they go above and beyond what is expected breakfast choices are

beautiful property, good breakfast, friendly staff. highly recommend!

breakfast was exceptional! better than country inn and suites, holiday inn and comfort inn.

location, new, very clean, nice size room, comfortable bed, complimentary breakfast, and other amenities

nancy served breakfast everyday with a beautiful smile and positivity that made us happy to be there

staff was amazing, the lounge/breakfast room was the nicest,coolest, comfy, and most relaxing i’ve been in

great facility, nice surroundings and the breakfast was nice!

breakfast was really good, nice way to start the day!

the hotel is lovely and has a complete gym as well as a zen room

appearance of the lobby, friendliness of the front desk , the bar and the server

hotel employee in the bar was excellent and friendly as well

the bar and kindness people

gym was nice, had a laundry area did not see but handy

people in the pool area (outside) at 2:00 am

the other side of the hotel faced the pool and was much quieter

we asked for an early check in and the staff was extremely accommodating

pool was a greenish color the day we arrived with something floating on the water

good breakfast options. uncrowded pool.

breakfast was provided and met my expectations

the room was clean, the staff was nice, and the pool was perfect.

oh yeah i loved the free breakfast

location and the hot breakfast was fantastic and the rooms were clean and they offered a laundry facility which after the clean up we had to do after the storm it was nice to wash clothes

we enjoyed the breakfast

all ,bar a lobby area ,pool and patio locations .

the hotel didnt have a pool or game room and it was hidden away but it was really nice and quite

nice gym. nice bed. nice shower and shower head

pool and common areas were also a pleasant surprise, didn’t expect them to be so nice

we needed a late check out and they were wonderful accommodating us

pool could have been a little bigger as it feels crowded with over 8-10 people

the breakfast was wonderful and the the ladies who worked there were so helpful and nice

breakfast was good and we really enjoyed the pool. the staff is very nice and helpful.

clean and great breakfast.

very clean, very new, comfy beds! great staff, great breakfast, nice restaurant right next door

they had laundry room as well

the kitchen area was convenient

the service was excellent. very friendly staff nice breakfast selection

hot tub and pool area. room was very clean and comfortable.

we also enjoyed the pool very much

i wanted a balcony to sit enjoy the night outside not at pool

i like backyard and pool.

pool area was ok

swimming pool was heated to a warm temperature

my room had a balcony overlooking the pool

the pool was very clean and peaceful in the morning, very relaxing

i even had to use the washing machine there, the laundry room was very well maintained and clean

small pool and exercise room

maybe more juices to drink at breakfast

rooms, breakfast, pool and location

bar could stay open until 10:00 pm

hotel has a kitchen open for breakfast and dinner every day

the pool area doesn’t get much sun.

another thing is the booklet in the rooms say the pool is open until 11 pm

location and the kitchen manager was very nice and accommodating and he was the only good thing.

rooms very clean, pool clean and breakfast had some good

had landed at 6am and wanted early check in

the included full breakfast was very good

same breakfast every morning

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted—even during peak hours

staff was very friendly. great breakfast and great location.

we love the convenience, cleanliness, breakfasts and friendly and helpful staff!

proximity to stores, restaurants, pool, breakfast.

the breakfast was one of the best we have ever had

the staff, the breakfast staff, and the pool.

occasion was located near the lobby, it seemed to be located directly underneath some kind of laundry room, needless to say it was noisy at times, i didn t realize from previous stays how

walkability to the downtown area, the view, comfortable bed, clean room, breakfast exceeded expectations

spent time at the swimming pool both days

great pool

nicely decorated room, great beds and shower, refrigerator and wet bar are a nice touch

breakfast, pool, workout room

were nice and clean and we also enjoyed the pool area

breakfast, pool, workout room

breakfast choices were very good, including freshly made omeletts and there was an attendant

breakfast area not big enough for everyone to sit and eat, i had to take my food to my room to eat

a/c unit had a broken grill so i had to stuff something to make it quieter and i kinda wish the pool was a little heated

they helped me with an early check in!

if we were staying for longer than a night i probably would have been looking for a pool.

the gym and pool were nice

enjoyed the pool and hot tub

there is room service, but it is not mentioned or advertised in the room

roof top bar was perfect way to end the day

hi-fi bar food. no room service. not enough seating in room. bathroom sized for midgets.

the water views and grounds are beautiful and the rooftop bar is awesome

roof top bar perhaps needs to be monitored for clientele

very clean. nice breakfast

pool water was cool

it was very nice and clean. the receptionist was very pleasant and my husband enjoyed the gym.

late check out on sunday was wonderful

was filthy, was not cleaned from previous pets, nothing had been updated in years, pool / spa was unavailable

loved the fitness room with the pool view

they had ticks in the swimming pool

the please was extremely clean including the gym and the swimming pool area

great room - lots of space good breakfast

cleaner than most , friendly staff, pool

instead of like other suits that we have stayed at which had a separate tv viewing area with the kitchenette and the beds where in a separate space with another tv

spent a relaxing afternoon around the well maintained pool

there should be some way to follow up on room service requests for filled before room service departs for day

proximity to busch gardens and the kids loved the pool

staff was amazing and generous , i traveled with small kids they were so accommodating, especially since i came here for a funeral and didna

wifi in room 427 was horrible.

employees very nice. place very clean. good breakfast

there was even a gym

t)

parking limited.

would definitely use them again also, a free shuttle to the park and avoided parking charges

the kids enjoyed the pool

there are a few eating places with 5 minutes walk including a sports bar & grille next door that offers a discount to people staying at the hyatt

kids in room next door running the halls at midnight

great location and pool

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out room to fix the very noisy air conditioner as promised

the pool area is gorgeous and our 2 bed room turned out to be

the suite was nice the outside is beautiful with the pool the hotel is beautiful and big

pool

when we arrived, the room was very dirty and the laundry didn’t work

pool very poor and the room needs clean a little better

pool conditions, dirty water,

the picture is no actually. we can’t use the pool, so dirty. good breakfast

kids running all night in the hall playing music loud

i pulled up a man was peeing in the pool'

me kids say the sofa bed was really hard

friendly staff, felt fancier than expected, clean, spacious, the breakfast was amazing

the food was grate an the kids liked the diffrent options

didn't like how the pool had mold and i seen multiple rodents downstairs in the lobby/kitchen

no covered area by the pool to escape some rain.

outdoor pool

nice pool. small but we’ll-stocked indoor bar.

my room was perfect even my little ones came and swam in the pool i truly had a wonderful

the pool was closed when other hotels had theirs open

dottie in the morning was very kind and made us very comfortable at breakfast

in next room was loud and mother could easily be heard yelling at kids

if we had kids it could have been bad

hotel gym well equipped and clean

it is in the airport building, do not need to get a shuttle to it.

more vegetarian choices on the room service menu. other than that, i can t think of a thing.

this would greatly improve the experience for guests who need to do laundry during their stay

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

the breakfast was very good for what they could offer during covid

transfer from airport was quick and easy, we requested early check in which was not available so we went to chnage and store luggage when a room was ready

smell of cigarette smoke between the elevators & laundry room

beds, decent size room, well lit hallways, laundry facilities, free breakfast, restaurant within walking distance to

location, breakfast, clean. overall would highly recommend

free breakfast

we left before the free breakfast unfortunately but we had a restful night

shuttle to the airport was quick and easy

ac in our room didn t work and instead of moving us they had a tech come at 9:30 while our kids were sleeping

gym, beach and staff.

had indoor parking with free ev charging station for tesla

great hotel, great location, great staff, great breakfast buffet will definitely be back!!

rooms do not have microwave and freezer , hotel do not have pool there s not room service

not enough room at the pool for guests

i love the gym, it has a beautiful view

ordered $150 in room service for dinner, which was brought up in tupperware and bags

view was great, pool and drinks were better

some of the facilities were unavailable, and it would have been great to have room service as an option

breakfast, lots of options

both of our shuttle drivers to busch gardens were fantastic, made getting to and from the park very easy

the free shuttle to busch gardens and the free breakfast. the beds were comfortable.

but were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access and allowing guests the freedom to choose for themselves if and/or how to

it didn t work on my room door, the front entrances or the gym

hi speed wifi should be included at this price level.

i arrived on a wed and reported that our whole floor of work colleagues couldn t get the wifi to work

the view from my room the pool are are the bar was so clean & did good with social

absolutely love everything about my stay room service and the property had plenty entertainment for

kids found a big piece of the ceramic tile from the hotel pool in the deep end and said the light

great breakfast at no charge. friendly staff.

breakfast offered was not great

the breakfast came in handy for sure

no breakfast even though covid restrictions were lifted

free breakfast was great

the bar tenders shouldn't be working as wait staff, salad was mostly spinach, no iceberg lettuce, or

bar walking areas etc were exceptional the response rate of staff for internet questions linen gym etc were great everything worked in my

pool was hot

wait time at bar twice one night.

also did not expect a lack of late night room service, but there is premade food for purchase to make up for it

clean room, comfortable bed and pillows, good breakfast selection.

room was clean, bed comfortable, location easy to get to. breakfast was very nice.

we loved our master suite with kitchen and pulled out sofa

very clean, great breakfast, extremely gracious and friendly kitchen staff in the morning.

but i guess they didn't have a full kitchen to work with

room was great....liked breakfast

breakfast early check in

they provided me complementary transportation service in their shuttle

staff was really friendly and really knowledgeable in the local area, and the breakfast was very

the hotel had a shuttle which took us there and we called after our meal and they picked us up

pool was great

location, pool, where our room was.

no formal restaurant open, only bar service

the pool was nice and quiet

clean quiet room friendly reception and bar staff no complaints.