change the garbage cans, and toilet paper in the pool restrooms.

we spent several hours at the steakhouse bar where the staff accommodated our request to watch the blackhawks game- the food and service at

breakfast came out looking delicious as ever

no breakfast offered like most other hotels in this chain

has a shuttle

there wasn’t any eggs or sausage for breakfast

breakfast

desk worker super nice and breakfast was acceptable

i never eat breakfast because i don't like getting up early in the morning

i am gluten intolerant so not much for me in the way of breakfast options

beds where comfy. pool and amenities awesome.

the kids loved the pool and basketball court as well

breakfast

breakfast wasn’t great

the kids loved the pool and basketball court as well

there is a casino close by as well

the pool was a good temperature & it’s so nice you feel like you’re outside under the glass windows

super clean facility great pool area and patio friendly staff

the kitchen area is old and falling apart

breakfast was very plentiful and good, lots of choices

pool had no towels and staff didn't get us any. also the bar closed at 11pm

that they still was able to accommodate breakfast

there was not a bar open to early afternoon check in’s

the breakfast in the morning, had lots of options and fit our needs

the breakfast food and the breakfast staff

bar poorly staffed and high priced

we got a body bar and shampoo and conditioner

enjoyed the fitness center

very unique casino within walking distance (or could take a bus) (+)was a huge selection of casino games and the room was exquisite (+)was expecting a sad and cheesy, smoky casino, but it smelled so good when we walked in and all the way to our room (+)the casino is next door and has a shuttle service to it (+) not what i expected for a casino hotel (-)hoping for a restaurant in the hotel, i arrived starving and there was a restaurant in the casino which is not attached to the hotel (-)provide a continental breakfast instead of having to go to casino to eat (+) lived walking over to the casino (*) a good time can be had at the ample casino (-)breakfast, we stayed on a sunday and monday night and found out that the casino's restraunt's were closed those two days (+)it was all good. no restaurant at the hotel. had to eat at the casino. ate at

nothing open but the snack bar on monday and tuesday so no option for a meal.

kitchen had everything you needed to make or heat up food

next time i'll stay longer and make use of all the kitchenette facilities -- those were very impressive

the kids loved the basketball goal, pool and i loved the free laundry facilities.

she advised she did not have access and we walked through hotel to find staff that was working in laundry area and they provided a plunger after telling us the front desk should be able to provide

free breakfast n laundry service!

breakfast buffet was pretty standard.

the parking and the breakfast

the bar and location were good.

didn't see where the pool was listed by the elevator. minor issue. too busy to use the pool !!

customer service for the bar and room service is woefully low

because of covid they had room service shut down.

they open gym and landry so i used both it was

it has a great laundry, workout, pool, & a nice lobby & cafe

bring your own laundry detergent,

needs updating and working phone in pool

our kids didn't get their drinks

location and the pool

there were kids enjoying the splash pad

my kids didn't want to swim in it because the water was so cold

continental breakfast with waffles

didn't eat breakfast

hot breakfast

breakfast could use better selection

the breakfast is very basic and we are not fans of plastic cutlery!

very friendly staff. pool was great

the pool was refreshing and clean

the fitness center and pool center were excellent experiences

our room also had a full kitchen

laundry, clean room

breakfast was exceptional

breakfast was okay

only thing we had a issue with was we went to the bar for a couple of drinks and there was another couple already in there but we stood at the bar

room was perfect it was a very quick check in breakfast was hot n fresh i love this place we went for my birthday me n my husband enjoy this

staff were amazing, the property was extremely clean, the kids loved the indoor/outdoor pool

cold water in pool ..

breakfast was great

there person in charge of the morning breakfast was great super friendly

the room was very specious. you cannot ask more on the free breakfast. we enjoyed the stay!

newly renovated and good breakfast

could have more variety for breakfast.

13 i believe non smoking 2 winged floors coin laundry in lobby couple vending pets

they didn't have breakfast as advertised.

ironing board with pressing iron right in the room), laundry facilities, and free hot coffee available all day in the lobby

could not figure out how to make the tv picture full size. the free breakfast was a joke.

unsupervised kids everywhere, yelling and running in halls

clean, gym room, staff, quietness.

appreciated the late check out as it helped with our kids' sport activities that were happening in the area, thank you very much

i had to tell the kids to be quiet and then it made them

appreciated the late check out as it helped with our kids' sport activities that were happening in the area, thank you very much

was a group of kids running around

pool was perfect.

big outdoor pool

not their fault but kids running everywhere loud

lots of rambunctious kids at the pool

kids loved the pool the most :)

security is needed; kids would knock on peoples’ doors in the middle of the night and they pulled the fire alarm

kitchen staff was very friendly.

pool is large and open until 11 pm

the continental breakfast was delicious and there was a large selection of food to choose from

the pool looked very clean

did like the pool with the time i got to enjoy it

i didn't use the pool due to how warm the room was

indoor heated pool, it allowed us to go swimming while it was still snowing outside

the hotel is very well kept. clean, beautiful and easy to get around. beautiful heated pool.

heated pool was nice for the winter

great breakfast

clean, comfortable bed, appears newly renovated, indoor pool, close to my family’s home so easy travel, friendly staff

the breakfast was a lot to be desired

pool so well kept

room, breakfast, pool, fitness center, staff

the breakfast food wasn't too good. dried out. staff was great.

clean, luxurious, excellent breakfast

the pool and hot tub were excellent. very large room.

my kids enjoyed swimming in the pool and we enjoyed the

clean room with good beds. pool was warm and grandkids enjoyed it.

everything else, pool was open and it was sparkling clean. this hotel is spotless and beautiful.

handicap parking good just had knee surgery came home from eating 2 trucks taking

very nice updated room, courteous staff, nice breakfast, quiet

children enjoyed the pool but it was a bit cold

friendly staff, convenient location, good hot breakfast, comfortable bed, quiet.

had a spa tub that was literal piece of heaven

pool was very loud and overcrowded

didnt have time to partake of the pool, but if we come this way again, we look forward to it

need to update the breakfast

the breakfast was fine for me. the staff kept the kitchen area clean and stocked.

breakfast, fitness center

newly updated. room was quiet! good breakfast selections.

the pool was not open because of mechanical issues. we were not told of this

like a one-bedrrom apartment minus all the dishes in the kitchen