wifi was not good. there were no extra towels for the pool.

great breakfast

the continental breakfast was spot on, and the folks who ran it were perfect

plenty of breakfast available and great variety. nice and comfy bed!

value, breakfast, and location.

covid-19 hindered the breakfast experience.

the pool and hot tub closed at 10 pm. it should stay open until 11 pm.

good location, outdoor pool was nice

i had some issues with not being notified the pool was not working but they went out of their way to make my experience exceptional

best breakfast i've ever had at a hotel

pool hours

the room was clean and well-maintained, and the pool was a nice addition

communication signs were missing letters so they have been sharpied in to “fix” loud room ac kids were more comfortable sleeping on floor than pull out

they were making repairs, so no pool or gym and floors are being replaced.

breakfast

the minnie kitchen

me indoor pool was closed which is main reason why i chose this hotel had to go next door to use their pool

comfortable accommodation, indoor pool, good breakfast

us alot saying if someone complains about any noise we would have to pay their stay bill, our kids of 16 and 17 could not leave room without adult, and cause we was going to be having my

comfortable bed, clean rooms, great hospitality, easy access, hot breakfast, pool, gym, free parking, free internet, and close to several places to shop, and eat

location was perfect for us. staff was friendly, breakfast was good. would definitely recommend.

laundry options

the pool was refreshing, too

beds are very comfortable, and there’s a hot breakfast with mini omelettes, sausage, biscuits and gravy, and waffle iron

it’s always clean great breakfast and very friendly staff all the way around

breakfast and the pool area were awesome

like how there was a gym and the rooms were clean and how the breakfast is not that expensive and the area is very cool

breakfast was great!

excellent for everything, including breakfast, beds and bathroom.

breakfast and location are good

so clean and the staff was amazing. breakfast was fresh and high quality. location great!

the pool was not open.

pool and spa would have been much nicer if they were outside or just under a cover

liked everything except the pool, see below.

cleanliness, good breakfast, pool was clean

breakfast on site. friendly staff. tea and cookies. pool.

free breakfast was nice. gym and pool was nice.

no pool, hot tub.

the room and breakfast

love the facility and the indoor pool

many families with kids running all over the place

gym was the favorite 24 hrs and the restaurant also good

the gym was awesome?

great pillows, gym was a awesome and clean.

friendly staff, quiet location, comfortable bed, shower works, good gym

clean and gym

car ride from the airport and they have a free shuttle

and especially the friendly and helpful staff at reception and on the airport shuttle bus

location next to airport w shuttle service

it has a bar onsite, but we did not use it

even the pedestrian path, if you don't want to use their shuttle service, is a nice walk too, i did both and both are excellent

friendly staff, close to airport and shuttles to reno

very convenient location next to airport. clean room. restaurant and bar inside.

there was a coffee bar provided in the hotel restaurant but the wait was very long and regular coffee expensive

the pool was cold

helpful staff who held our kids eye glasses they forgot and was willing to mail them to us

nice place, laundry service available, parking included

back parking lot is very large and not very full so our rv was easy to park

i would have liked a longer check out time since i did not enjoy the pool

fitness centre was a nice plus

location, staff, parking, common area/lawn games, laundry facilities, quiet

facilities were modern and clean. front desk staff was very helpful with laundry facilities.

great breakfast selection and comfy dining

kitchen, dishes and the table. extra room. nice shower.

i loved that my room had a good size fridge and nice little mini kitchen

the kitchenette was excellent

i was not told when i called about the pets that there was a fee

no fitness room or laundry facilities as listed for amenities

- pet fee included in prebooked price

lot of parking for drivers on the street but in the facility will be hard to park

they allow pets (with a pet fee). quiet due to low number of guests.

the rooms where really clean staff was really nice and breakfast was good

the warm pool

pool, breakfast, gim, coffee all the time nice and friendly staff

breakfast

spa (hot tub) was closed the whole time but the pool was open

was attending a concert at the casino, made the stay easily accessible.

price was good, we used the casino, restaurants, bowling, gym and arcade.

the casino was convince all in one location kids play swiming pool restaurant

my kids and i had an amazing time so much to do to keep busy and having fun

convenient to the airport, and the airport shuttle was appreciated and on-time

gym and pool are excellent

the wifi was slow

room service meals at 1:00 am super fun and upbeat

smell of smoke from the casino area was the only drawback and i'm not exactly sure how or why that was considering smoking

there was no wifi in the room

it was the experience, pool and atmosphere was so luxurious

i loved the spa tub in our room

i didn t like how we had to drive around finding parking

as we would expect for the italian style we enjoy while there, and have huge bathrooms with large spa tubs

i think the lobby should be separated from the casino traffic and the smoke would be minimized

the pool and hot tub were fabulous

the gym was very nice and the roof top pool and spa were a real highlight

nice outdoor rooftop pool with chill vibes

really loved the pool area

nice kitchenette,

staff was great walking distance to denny's, pool was nice its got a laundry room thats a plus.

gym was really warm and not really a good selection

gym not open, pool not open, driveway being refinished so had to walk through smoke filled casisno

tv outdated and no kids channels to entertain the kids

liked kim, she had us park in the very front of the hotel with cameras facing the truck

pool, gym, hot tub

friendly staff, pool, nearby river, away from noise

city of reno is old as is reflected in the casinos, homeless persons abound and casinos were virtually empty

bar was never serviced and there was a chocolate ice cream bar melted right by the entrance for all

it was close driving distance to everything nice pool and hot tube nice area outside to relax

wifi needs to be set up daily, but works well omce it is authenticated.

my early check in request was not granted

clean, modern and not in a smoke filled, crowded casino. nice bar and restaurant.

desk seemed lax and when arriving didn't mention the concierge floor, lack of vending, and that room service isn't that

pet fee is ridiculous ava it was not clear how much it was when booking and then to charge a tax on

really comfortable beds; excellent room service; fantastic security

also wish their room service had more hour availability

the shuttle took too long to pick us up at the airport

we has a spa room with a king size bed. the room was clean and spacious. we loved our stay.

could not find a gym

the room was nicely cleaned, pool was amazing

everything is - the pool, the lounge/bar, a dining room with plenty of tables, the pool table, gym, ant the sun deck

they have very good amenities down to the 7th floor, with pool, fitness room, and ice machine

additional resort fees for pool, gym, etc

is great, within walking distance to good places to eat, see(american river and walk), and casinos if that’s your thing but far enough away to be peaceful, quiet and with good city, river

whole linked set up in the casino with the lobby and valet etc was amazing

the pool is not deep but i guess it s good because your kids are safe

the elevators we easy to access to the rooms and the parking garage from the lobby

room was beautiful, clean, huge spa tub not far from the bed, very comfy king bed

casino needs better signage or instruction so we can understand new rules of gaming coming out of

need more choices of food to get for room

en no pool), wifi and parking are available to everyone who comes to any of these three casino hotels

there was. nothimg. available in the room to alert me that room service is offered at the hotel.

the wifi connection could've been easier to connect to

three casinos connected together

the pool was a little far away from our room

clean, safe, new building and the have a parking garage

wifi but clean, grat pool and the staff are friendly

also, the parking was really great

some of the rooms include a mini bar with a 3/4 size refrigerator freezer, bar sink, microwave area

breakfast, bed, gym

a bit noisy hear kids running in hall and hear neighbors

hotel has no bar nor a restaurant

took advantage of laundry facilities

nice breakfast and coffee kiosk