the pool could have been cleaner

we did a last minute trip with my husband and our two kids

the view, kitchenette area and the spaciousness.

loved the kitchen in room and balcony view was nice

the room was super clean, the kids loved the breakfast and indoor pool, and every single employee was very friendly and super

pool was plain jane and not interesting.

need paper towel holder in kitchenette

the restaurant (waves bar and grill) was amazing

pool was on the smaller side and shallow

the hotel gives you coupons for the restaurant and bar thats located at the hotel which was great as well

they had plates, pots pans and cups in our kitchen for us and it s a small family owned business

pool side grill was a wonderful surprise

rooms, nice big pool, clean facilities, onsight food truck, very friendly staff and snaet

there is poor wifi connection. we couldn't use wifi for 2 days. room carpet is not clean

were expecting a standard room with microwave and fridge, but actually had a kitchenette

friendly staff. allowed early check in around 12 and late check out at 1pm.

friendly staff. allowed early check in around 12 and late check out at 1pm.

guest laundry room was a+

room service never changed my sheets and they put an envelope in the room asking for a tip

two different pool options and friendly atmosphere.

pool was very cold & in need of cleaning

ok extremely long time to receive

the hotel was clean, room service daily, pools always clean and towels stocked

i think adults should have access to the pool and spa until 11 pm. or at least a little later.

great location and they did allow us to get an early check in around noon!

we didn’t eat in the restaurant but a nice setup with bar and restaurant looking at the water

they wouldn’t allow early check in or late check out

clean,comfortable,friendly staff, bar on property,oceanfront

beautiful view. great restaurant. indoor hot pool was relaxing.

very nice property, ample parking, short walk to the beach. rooftop bar was superior.

the day i happened to stay, they did a deep cleaning of the pool but we went the next morning

loved having the pool, gym, hot tub, and restaurants in the hotel too

decided to stay for 1 more night to allow the kids to enjoy and were expecting at least the same price we already paid but when we asked at the

the indoor pool was a great distraction and the gym whenever we were indoors

the gym was small but nice

indoor mini golf and shopping.

room service (restaurant) was difficult to get a hold of, and they were out of what we wanted to (-)to order room service told by kitchen hostess (-)resteraunt not even available for room service (-) while they promote a bar, room service etc, none of this is functional at this time (+)understand covid and there is no room service, but was not aware of this at booking and paying the full amount expecting full

the gym needs ventilation or a fan or something and the water cooler was empty while there

the indoor pool is inside the restaurant. very odd. my kids didn’t care though.

water park for kids and seperate for adults

house keeping kept up with restocking our room, and the breakfast was exceptional

rooms were huge and had a kitchen. location was also great.

free laundry

the pool & them offering breakfast

the pool is kept very clean and the cleaning ladies do a great job every day

can't say that there was anything that i did not like would have been nice if the pool could just stayed open later than 9:00 p

very nice and clean swimming pool we found very relaxing

there was a pool that was clean and good fun

in the indoor swimming pool area, a hot water would be great as an addition in the future

kitchen had no supplies ( stove, dishes , utensils , for cooking .)

i liked the little kitchen area - had a microwave, fridge, sink, counter top and some cabinets

lots of great stuff in the hotel… bar.. restaurant… 24 hr breakfast and drink place, pool..

needed more for the fitness center- had to pay to get a day pass at a local gym

we didn’t get a chance to enjoy the pool areas because of overcrowding of other guests around the times we wanted to go, but the

location! also size of room, number of bedrooms and full kitchen. staff was very pleasant.

no kitchen

on the beach, they allowed dogs, full kitchen, 2 pools, the room was spacious and clean

poolside bar and a few steps from the beach

didn't know that kitchenettes were available until i arrived

no showers or changing area in pool

we were granted early check in which was a huge bonus

clean, pool, parking and a great location. cheerful, friendly staff.

ocean view and poolside bar and pool

breakfast was excellent, wide variety. room was awesome and very modern.

the inside pool and gym areas are small.

professional and accommodating, can see water from breakfast room location super close to mini golf and another breakfast

we had breakfast three days and there was no bacon. everyone loves bacon!

wish the pool was larger

it looked, clean, no bugs and beds are very comfortable, ac gets super cold, the pool was great, kids loved it, it was clean

pool

it has a lovely pool which the kids enjoyed

room was clean and pool was clean

i specifically picked a hotel that offered free wifi so i could do a video chat with my kids while away

daily room service. close to beach.

housekeeping came once within 4 days and the wifi signal didn t reach our room

ach, food, mini golf, and jolly roger

the setting of the room the room service the dirtiness of the room

wifi worked great

pool hours in summer should be longer like 8am to 11 pm when it so very hot late at night

the pool was nice for the price as well

not enough space in the pool area

very clean, very friendly staff, great pool, great location for the beach, and lots of restaurants to eat at

vending machines were not operational. pool was not heated. no hair dryer in room.

the holtel was nice and clean, the free breakfast was very good.

assateague island, clothing outlets, grocery stores, childrens activities (go-karts, mini golf) etc

all was great! it was clean, amenities were great!! loved the breakfast.

i didn’t like that i had to pay full price but couldn’t utilize all the amenities such as the gym or the pool

a big deal at all but the gym needed more air circulation

the water was not very hot in our kitchen or bathroom

lots of kids

rooms were very comfortable, and i enjoyed cooking in my full kitchen

the cost in the summer so i can't afford to bring my kids.

keep the kids out of adult only pool

enjoyed the free breakfast bar selection each day, the gym and the pool

it was modern and the breakfast was great

they tried to charge me $55 for 1 hr late check out

the gym had some basics, so i was definitely appreciative

wasn't really anything i didn't like - the gym was small but that's par for the course in hotels

pool is really nice; hot tub is hot, 2nd hot tub is same temp as pool and overflows into the pool

the indoor pool was great for my kids

noise from staff and equipment in laundry area in the first floor under our room.

loved the pool and the tiki bar has amazing pina coladas and cheeseburgers

we loved the pool and the views of the bay!! also liked the breakfast!!!

the location of hotel was close to great restaurants, mini-golf and shopping

our room was very vlean and larger than most with a kitchen, 2 double beds and a couch and table area

1am due to toilet leaking the front desk lady was so nice and caring that we had to wake up our kids

loved being close to ocean and the kids loved the pool.

one of my kids was going to sleep on the pull out couch but the mattress was scary filthy

inside pool

i never seen the pool

the room service was good

room service only made one bed

the adjacent building has covered parking and a rooftop outside pool

balcony railing was lose ; worried for the kids so we had to keep them inside : please fix the balcony is room 419 best western

the deck has many lifted boards which caused one of the kids to get hurt

hotel was worth the money,the pool was clean and the entire staff was awesome,no complaints

lobby was slippery from people coming from pool to their room,staff did try to keep up with

five minute walk to the beach and to local bar and restaurants,and family activities

the hotel offered a room with 2 king beds which was great for traveling with 2 kids.

there's plenty of free parking, and there's a nice pool

hotel was clean, bonus for the pool and gym

also what looked like a bar is only open for breakfast and lunch

the pool was great for traveling with kids

one of them almost smooshed a lady with their laundry

central to the restaurants and the golf courses

full kitchen wasn’t stocked well to perform basic cooking activities

loved the lobby and bar area… very spacious

laundry on our floor was an added bones

we liked the breakfast room service and touch of italy restaurant

kitchen in the room. free laundry machines pool.

the ocean view room was perfect! the pool and hot tubs were nice.

mily) had a ball

plus there was a free shuttle to casino, which was wonderful

the gym. it was really small an half of there stuff still did not work.

kids was comfortable with the friendly front attendant and housekeeping

the pool coukd have been warmer.

indoor pool, laundry available, closeness to oceanfront

the pool was on our level so it was super fun for the kids

sauna, game room, gym

looked how the staff was super layed back, it had lots of amenities, beach to pool was awesome

the indoor heated pool was great

did not have a gym as advertised

and the late guy at the front was nice i asked for a late check out and he was like sure what's your room

noisy guest next door. too loud and kids were throwing up. not cool

pool area was not relaxing when i went in-- lots of families with splashing kids

everything but the gym

clean pool and hot tub

the customer service lady who checked us in. very nice n accommodated out early check in.