the pool room was too cool

the staff was great! the breakfast lady was amazing!

breakfast was great and everything was very nice. the dove products are very nice.

nice room and bed nice people good breakfast

rooms were clean, the breakfast was good, and the pool was a nice bonus for the kids

the room we got was real clean pool view

to covid-19 no coffee, no breakfast, no pool

it's not real nice but it's a good deal and i'm not very fancy nice pool lots of stuff nearby

would have been nice to get pool passes for the extra kids we were visiting with

first day the pool was closed for cleaning because someone put their baby in with no diaper and the booed

there was an adequate gym

gym equipment didn’t always work

the gym was really cool and i loved the penguins

nice and open rooms. well decorated with a nice bar and restaurant.

the savoy bar inside the hotel was a perfect stop for a nightcap

the gym was well-equipped

nice bar and restaurant - even open thanksgiving morning for breakfast

we were hungry, but the snack bar didn't have any healthier options

loved location, friendly staff excellent cheesecake and breakfast

nice bar and restaurant - even open thanksgiving morning for breakfast

the breakfast was so good made to order not a buffet that you stand in line for

atno fault of hotel the bar was closed due to coved 19.

they have one vending machine in the gym to get a drink

spent more than we normally would as a treat to ourselves for a weekend getaway without kids

it's a lovely location and with the right menus and bar snacks, this place could be hopping

fun speakeasy bar to start the night, two blocks from a great nightlife, and plenty of breakfast options to help

i couldn t swim with the kids because it was so cold

room service was a little slow and menu a bit limited

very noisy, kids ru ming around hotel late night and very loud.

friendly staff, great bar and fabulous location - easy walk to t-mobile center

the pool had set hours

hotel bar staff made fantastic cocktails and the decor of the lobby and bar is perfect for a 1920s

grand classic older hotel nice bar and wonderful restaurant

the coffee bar seemed under staffed each morning which created a slow start to the morning.

the tall, thin gentleman working in the bar was extremely friendly and fast at service

location was great, lobby was nice, bar was nice.

the customer service was the strongest part of my experience from the front desk to the valet to room service

the pool didn t have no water n it was super hot

including the buffet breakfast

staff at bar was friendly and went put of her way to make sure we received good service

everything was great, what you you expect from a quality hotel. roxanne at the bar was great.

i also did not like the fact that the bar does not open until 4pm

location was great for attending an event in the p&l district and bar was solid.

nice bar too

new clean nice staff especially the breakfast lady

breakfast was just okay

the breakfast was pretty bad

you can also get early check in for a small but convenient fee specially in the cold winter days

nice breakfast, cheap, laundry and gym, next to a nice roadside bar with cheap beer

the breakfast was delicious and hot

didn't have breakfast at the hotel, so i cannot say if it was good or not

great location! very nice clean rooms! great breakfast!

the hot breakfast exceeded our expectations and was served with joy

breakfast lady was upset because someone didn't come in so she was yelling at people to clean up

pool, jacuzzi, gym

the pool was great, the little coffee shop was perfect for a grab and go breakfast before we headed out

he even helped us arrange details to make our trip special for the kids

also, it would be nice if the pool stayed open later for just adults to relax without screaming kids

it was hard for my husband and i to really enjoy with so many loud and splashy kids both times we attempted to visit the pool

beautiful bar that was open until 11pm, last call at 10:45pm

bit disappointed that the bar and restaurant were not open when we were there over monday night -- only weekends at this

the bar could stay open later though than 10pm

what breakfast?? the gym was not cleaned daily.

got late check out but they were kind of weird about it

good bar scene; good meals; good room layout

think think that's the right word?).

the bar area with dj was an amazing surprise

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

loved it all except for no room service, easy access to food or coffee machine in the room.

gym was excellent and in a great location walking across the bridge over the greenery and the water

location the view of memorial park the pool 95% of the staff

since the only seating was in the shallow end the kids playing bother the adults who needed to stay on the steps to relax

nice indoor/outdoor pool. close to lots of shopping - restaurant.

since the only seating was in the shallow end the kids playing bother the adults who needed to stay on the steps to relax

very much enjoyed my stay here. gym was great and the breakfast was awesome

pool closed without telling me

the pool and the front desk people

ruben at the bar in the evening was top notch and so fun

also the bar was not open and no breakfast

restaurants and bars

and absolutely no smoke smell in rooms, which is a big problem in some casino hotels

but the room and bar were great

hotel and casino were great

rooms were surprisingly huge and beautiful, and it was really fun to wander around the casino grounds

it's right across street from argosy casino.

rooms hot. located middle of nowhere by casino. no restaurants,

i did not like bread or cereal for breakfast exclusively

located across from the casino we were having a meeting at

walking distance to casino.

to the appointments we had, we were unable to eat the breakfast

my partner even made time to spend at the gym and indoor pool

the loud noise from the kids that was located above my room.

easy check in. amazing breakfast. all public areas were very well kept.

instead i went home and did laundry, and did not make it back

yummy breakfast and nice pool

secondary choice is 2nd floor overlooking the parking lot up front

the pool wsz great for the kids

the bar and the pool table

crapy room service no one bothered to clean my room when i was away for the next night

breakfast was good.

a great room by pool ( we requested) no noise problems friendly staff beds were very comfy breakfast was good

flimsy plastic utensils at breakfast, also no sausage or bacon.

breakfast was very good with many selections, all very fresh

the room was clean and they had a great breakfast.

laundry room close

room was very humid everything felt wet but our room was close to the pool and across from the laundry room

the pool was kind of dirty it needed to be cleaned. but it was still really fun to swim in.

the indoor pool was beautiful

breakfast was great

nice pool and beautiful rooms

the continental breakfast and location

friendly and accommodating staff, nice up-to-date room, awesome breakfast, and amazing location for local access

than the obnoxious kids in the pool so much so that we couldn't enjoy the pool, i honestly have nothing to complain about

my kids loved the pool and my husband enjoyed his workout in the fitness center

breakfast was fair. nice location easy access to highway.

nothing fancy but certainly worth the money. no early check in available at all though

really nice lobby, clean room, breakfast, laundry

close to world of fun and casinos

great bed - friendly and helpful staff- good breakfast easy to find- good tv

excellent breakfast and service

breakfast and pool were good, and we will be back for sure

the pool was small, and didn’t have a hot tub.

pool

though oceans of fun was right across from our stay, i thought the swimming pool was too small

staci made it possible for our room to be next to the pool for the children

with two kids and did so for the pool and was not informed of pool being out of order until after we already paid for room

indoor pool

swim pool was not heated

pool was a little small

& 16) to have something to do without leaving the property while my husband and i enjoyed the casino

the casino was nice too

didn’t win anything at the casino, but what do you expect lol

the casino was low key even when busier saturday

the casino was lots of fun

swimming pool was not available at the time of my stay.

the location was easy to find. plenty of parking was available.

pool was down for maintenance

free breakfast was outstanding and so delicious

was a lot of trash in the parking lot

not much for breakfast

liked that they had a kitchenette with dishes and utensils provided

breakfast was ok but could have been better.

liked the room itself with all the kitchen wear like real dishes, silverware, dishwasher

rooms, comfortable beds, very clean, personable and helpful staff, nice pool, good

service was good. rooms were clean. gym was nice. location to other facilities was great.

staff was wonderful. shuttle driver great. no issues,will stay again.

the free area shuttle is amazing and made this such a great value

shuttle service was great!

the location is perfect and the shuttle makes getting around very easy.

good location. nice fitness center. decent upkeep.

the shuttle to the plaza was very convenient

the kids wanted an indoor pool

com that the sofa bed be made up when we arrived, for the kids

the shuttle driver was very nice

room service food was not the greatest. i ordered the salmon and it was a little dry.

they want and don’t care about there guest having to park across the street and walk with young kids lounge and trying to get across a busy street at 10pm at night

at the breakfast station was phenomenal

breakfast options were great

facilities- gym was small but sufficient

and there was barely enough room for my child to play in the pool because there were 5,000 other kids in it and it was the seriously the size of a bath tub

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

gym seemed well-equipped although i did not use during my stay it due to illness

liked the indoor parking and on site food and bar areas

clean facilities and a nice gym

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

price of cocktails at the hotel bar

the bar and drinks were excellent

the sink broke and spilled dirty, brownish/black water all over the kitchen

is good and the kitchen staff kept the dining room clean

huge room, clean, comfortable. awesome pool with a balcony. great gym! amazing breakfast.

if my kids had been little, that would have been an issue, i think

the breakfast staff was great! immediate to refill anything that was low or running out.

the gym was very nice

ordered room service for breakfast, which of course was pricey but probably about the same as most room

room service was high priced. free breakfast would have been nice for what we were paying.

i used the gym everyday i was there and it was very clean

my kids enjoyed their self

24 hour room service would have been wonderful.

room service was very efficient

room service was very courteous and timely

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

breakfast was delivered via room service and was a very nice meal

cleanliness, staff friendliness, pool area.

good couples weekend here, pool was really nice, bar had live music, starbucks on site, 24 hour room service

cenery) and the pool

asonal); room next to me was smoking marijuana on their balcony and coming into

asonal); room next to me was smoking marijuana

their room service was amazing- we really enjoyed our stay and will definitely come

also, the lady at the front desk had a grab bag of toys for my kids

here during the winter, when the rooftop pool is turned into an igloo bar area

location and pool

wine list in main bar needs to be improved.

pool needs to be cleaned.

the continental breakfast was great, many choices for food &/or drinks

size of the room was great and the pool was wonderful

also they are awaiting city inspection of the pool so it was closed

was so impressed with the room quality, and especially the kitchen with the continental breakfast

pool was out of service. hopefully next time it will be fixed.

pool was close name of the hotel said sport complex and the gym was insignificant

and modern rooms, friendly and helpful staff, great location, plenty of on-site amenities like laundry and gym, and an excellent breakfast offering

pool was clean and heated

very clean, super friendly staff, great complimentary breakfast!

breakfast was excellent

hot breakfast, coffee and water available 24/7

very good breakfast buffet. especially enjoyed the sweet breads.

very clean, hot breakfast & courteous staff

excellent room, friendly, breakfast excellent

very good breakfast for the price of the room. fantastic location. tons of restaurants nearby.

location and a breakfast i can always count on.

it was my 2nd time staying here, great staff, great room and great breakfast!

breakfast was good. the front desk ladies were very funny and a joy to be around.

the staff is very kind and helpful, and the complimentary breakfast is great

the pool and gym were great too

great staff, prompt and reliable courtesy airport shuttle! thanks so much!

airport shuttle was prompt and the driver was very helpful and friendly

breakfast buffet was poor

bag breakfast which was appreciated.

only downside were that the pool and hot tub were closed due to covid but i guess thats out of their control

pool area could have been warmer

the pool could have been warmer but it was middle of december.

a great breakfast with pancakes

was disappointed to realize the pool was not open i dont think that was advertised online that it was closed due to covid

the breakfast is always incredible and the pool was fun for my son

were unable to partake in the breakfast due to needing to be on the road prior to breakfast beginning

that the people upstairs literally walked like a heard of elephants, and also the fact that the kids in the room behind us/on the same floor were very noisy always running up and down the halls

no hard boiled eggs for breakfast

pool water was very nice but the room itself was stifling

location is good. had enough room to park my truck.

the breakfast was brown bags due to covid but it is understood!

i'm so glad it was just my husband and i we didn't have our kids

good breakfast

breakfast was good , needs to have cereal and little more variety

in was very kind, the breakfast was great, the room was nice and spacious and my kids enjoyed the pool

there was a variety of breakfast choices along with a snack treat at time of checkout

the staff is friendly. breakfast is good. the room was clean. it's a very nice hotel.

kids were running up and down the halls until 11pm and started again at 6am

enjoyed the free breakfast !

swimming pool

breakfast was excellent the staff was accommodating and the housekeepers were very respective

the breakfast was great

reason we chose this facility was the sauna and pool

the breakfast and not a very good door lock

great variety of breakfast items

heated outdoor pool was plus

was a little disappointed with the selection of breakfast foods provided

was quiet, and the breakfast was good

it was clean, super comfy! there was a pool and an actual breakfast!