nice pool

only disappointment was kids was looking forward to pool which was unfortunately under maintenance

absolute best customer service, great breakfast comfortable bed

variety of choices for breakfast

gym & pool

pool was clean and very enjoyable

amazing customer service! gorgeous decor! sublime bed! scrumptious breakfast! must return!

nice pool and very good hot breakfast. prett pictures in room

staff, cleanliness, ample parking, pool, snacks and breakfast.

we were informed right away that the pool was not in service due to covid restrictions and we were told that complimentary breakfast was

the breakfast overall was good, but the eggs/sausage were cold.

very clean and comfortable. staff was very helpful and breakfast was awesome

for us'clean comfortable room, great breakfast and helpful attentive staff and about $--- less than comparable rooms'

cleanliness & the complimentary breakfast was great!

the room was a great size. and loved the huge breakfast area.

good sized room and excellent gym facilities

pool was heated and perfect temperature

well stocked breakfast, we were there with a hockey team and the staff kept breakfast going despite a big crush

the amenities were very nice (pool, basketball court, laundry)

bar in the lobby

it is sparkling clean & has a full kitchen

very nice and very affordable breakfast is tremendous

the pool area was great with the heat and the breakfast was

the staff was appropriately nice, the bar is nice and the breakfast was nice as well

convenient location near casino

nice fitness facility and pool

front desk staff, house keeping staff, and breakfast staff

see above window comment the gym was barely adequate and pool was tiny

early check in

the hotel breakfast had a nice variety of different foods

i wish i had brought a swimsuit, as most hotel pools are still closed

fitness room unairconditioned

of room for two people in the lobby they have starbucks good coffee clean also have gym and a pool

i did not use the pool or fitness center.

good room size; refrigerator available. fitness equipment available.

was tasty and plentiful, there is a bar on site and the bar tender

i experienced a very clean room and had no problem accessing wifi

pool was open and they clean it every 15 minutes

the gym was a small room with a bench and dumbbells

their bar options was incredible just as well

friendly staff, great casino, comfortable room

enjoy the nightly entertainment along with a little gambling, always enjoy a meal at wicked good bar and have options to go back to room anytime we want

the swimming pool was amazing ud83eudd29

in the casino. clean and nice employees.

but no bar service there

it was clean, comfortable, staff was nice and breakfast the next morning was very good with a variety to choose from

complaint, and it’s not a deal breaker was the lack of bacon being served during breakfast

breakfast was excellent, great selection.

the breakfast was good, the pool was great

they let me have a late check out for noon without any extra charge

martha made a delicious breakfast

comfy, amazing breakfast!

welcome, traditional old americans style, extremely yummy breakfast, home feeling

homemade breakfast with awesome fruit cup

i was also disappointed about the breakfast

good truck parking

location to xfinity center, gillette stadium, and casino nice clean room with comfortable beds.

late check out, and clean rooms. they also provided a

we stayed overnight with our dog (no pet fee which is awesome) after a patriots game

beautiful, clean, good customer service and best breakfast ever

pool area was nice and so was the gym

i loved the comfortable bed. i liked their breakfast and the have an inside pool

didn’t enjoy the breakfast

perfect location. pool was great for the family. rooms were spacious.

ice machine - laundry facilities out of order - elevator out of order

quiet right next to a 99 restruant with good food so need to go chasing food and they have a hot breakfast

friendly staff and very clean. nice guest laundry.

i was surprise for the breakfast brown bag but was good

just wish they had a pool

our grandson loved the pool - didn't want to get out both times

beds. and breakfast.

service was great, breakfast excellent overall we were happy with our stay

the pool was amazing

the breakfast was more than adequate

the breakfast wasn't the best. waffle maker timer didn't work.

free parking, breakfast and gym

great location, clean and breakfast was awesome! staff was excellent!!

outdoor pool, indoor gym, computers and printer

the breakfast had been upgraded with many more choices and extras

wish the outdoor bar /grill was open and the pool could ve been heated more

night staff did not know much information about when the bar and restaurant stopped serving food

no breakfast! kids peeing in pool, that sucked!

would like a second bar of soap for the shower :)

gym is newly remodelled and is excellently equiped (works with my polar heart rate monitor chest (+) hotel features such as the spa, bar , gym, grotto were awesome (+)the layout is great! staff was excellent. the gym was amazing! (+) swimming-pool, gym, hair- salon, strategic position close to providence mall e whole (-)the water machine in the gym was not working. (+) we felt like celebrities :)) gym is very good and a heated pool is a huge plus (+) we liked the amenities of the restaurant, salon, pool, jacuzzi, gym and the cleanliness (+)location, very nice pool-area and gym (+)comfortable, good location, gym, food options from area restaurants (via delivery services such as grubhub) numerous (+) pool area was nice although some storms prevented use and gym more than adequate for a hotel

plenty of parking as well

i don't require much - a comfortable bed, a clean bathroom, and decent wifi

was so bad no room service no cleaning of room or making bed called two times to have towels replaced nobody

bad smell, old carpets and no room service.

has all the basic stuff, ice, laundry, e

bar had great food

in was fast staff was friendly room was well taken care of the breakfast was delicious a lot bigger than you normally get with a complementary breakfast the eggs

normal size chairs in the restaurant area or breakfast area for seniors who can't climb onto the bar stool size chairs to sit on

there is a breakfast bar available

have a bar that they are renovating too but it doesn't seem like they are in any hurry to finish it as the

the breakfast lady was so sweet and friendly.

breakfast had a variety each morning for me and the kids

the pool. when we had issues with the ac the immediately moved us. the staff was wonderful!

the breakfast was outstanding. excellent selection of food choices.

the staff, cleanliness and breakfast.

no issues with hotel. restaurant was a slight disappointment--food great, bar mediocre.

restaurant and bar were closed on sunday and there is really nothing else very close by

nice gym

beautiful location with ample amenities. i really enjoyed the gym.

gym facility

enjoyed staying here, friendly staff, breakfast was very good we liked location was walkable to landmarks in providence, all around great

very large rooms and very safe. nice breakfast.

the breakfast was great and there were a lot of options

breakfast wasn't till 6:00 am , left at 5:15

access to train, and buses are within walking distance, the rooms are equipped with a kitchenette, saving money on eating

the room had a very bad smell like dirty gym socks

everything! late check out, great location, quiet rooms.

friendly staff from the front desk to starbucks/breakfast

bistro bar was really convenient for dinner and breakfast

nice that there is a bar and food available but loads of great restaurants nearby as

perfect access to risd. good breakfast.

a free shuttle will take you to anywhere within 2 miles of the hotel

the offer a shuttle to anywhere i wanted to go

guest should be told there's a breakfast and what time breakfast is available

was very comfortable, value was great, having the shuttle service take us to brunch and picking us up, being able to keep our car valeted until after

bellhop, valet, restaurant, room service, full service

comfy beds and my 2 kids under 2 loved it as well

the property was at the convention center where we were attending a gymnastics competition.

great french restaurant (fleur) and a cozy bar beds were ultra comfortable with soft sheets. (+) bar staff friendly and welcoming (+) we loved the restaurants had some delicious bar bites and great drinks (-)but housekeeping knocked on the door at 930am and tried to vcome right in the room but we had the bar lock on, thank (+)the bar was lovely, we were served by sean who was just amazing (+)location, cleanliness and great bar off the lobby.

location, updated, pool, gym.

lots for kids and adults to do within walking distance

pool area was very chaotic

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild, yelling and parents oblivious to the rude behavior

brought kids so they could swim

no room service

i really enjoyed the time away from the my kids

first time we were never notified no air conditioning etc due renovation must say the replacement gym was excellent but for someone who only gets to travel once in a blue moon it was disappointing

i would imagine for parents with small kids this would be awful

awesome little gym

nice for older kids to have room to spread out, plus two tv’s

my partner to take a shower in , there was only one working elevator for the whole weekend, the wifi never connected to my firetruck

no breakfast included in stay

the game room was out of service. kids were pretty sad about it

service was great. pelaton in the fitness area was awesome.

i also liked that there was a restaurant and bar in the hotel and that room service was available for dinner, although we didn't use it

gym was closed and bathroom was dirty

staff was helpful. gave us late check out and early check in.

location, very comfortable room, cool bar on top with wonderful view, superfriendly staff, valet parking team was top

the hotel had a good-sized lobby bar and there was an outdoor courtyard and roof bar

it was a great hotel with a cool style and vibe ! great location and brilliant gym !!

great staff, the attached bar and coffee shop were both fantastic

wish the bar was open more often

interior design. bar and cafe.

bars poorly run

the bar was great

the gym is in a dank basement that smells of mold.

too many kids. a bit loud. no bar.

room had a wonderful view of a brick wall, the gym hadn’t been updated in 12 years, the staff was cold and poorly managed, the water was

but if we were some of those said idiots we probably would have needed a check in from the kids just to say hey we haven’t forgotten about you or you’re next on the list or whatever it

hooray for the late check out (we work nights so not having to be up before 10am was a bonus)

i asked for late check out and was woken up at 10:50am by the maid

kids and i had a great time

just the one night, nice rooms, bar food was very good along with the staff. will stay again.

the staff at the hotel bar was horrible

fitness facility was limited room was small

breakfast buffet had an excellent selection of food

also, my husband's room key did not work to let him in the gym room, so the staff had to let him in

always very clean, the staff are always friendly, and a great breakfast with lots of options

also the gym being closed, i know covid, but to put out of order signs on the public restrooms, only to have

no, pool

the pool looks beautiful

and expensiv no breakfast no gym like white down

none of the hotel amenities were available, the pool, hot breakfast, the gym and room was not cleaned while we were there

we indicated we were traveling with a pet

tv nor phone service and breakfast wasn't provided nor did they have a open gym when it said there would be one

pool closed too early

the kitchen counter was not clean

sliding door from the bathroom was broken so we had to around through the kitchen in order to use the bathroom

location, free parking, breakfast

the breakfast was average at best.

didn't get to use indoor pool or gym but both looked good

was clean but i asked for early check in 2:00pm and they told me fine but got to hotel at 1;30 and they charge me 25:00 for a

the pool was great for my grandchildren

location, cleanliness, free breakfast.

breakfast could have lasted a little longer.

like cigarettes so bad my clothes inside my bag weeped the stench after i left and had to hit laundry mat to clean

our room was right next to the laundry room so it was a bit noisy from that and staff one morning

wish that the pool had steps to get in and out

the pool area has been renovated and looks beautiful

swimming pool was a little out of the way but very clean and well kept

enjoyed fitness center and pool

and she denied my kids for using the pool

also, the breakfast was very good as well

the pool area is great for younger kids

front desk and breakfast are great

front desk person was friendly and concise, the lobby is gorgeous, pool was nice and big and i enjoyed my room

chef at breakfast was very kind to our kids

room was the perfect size for my family of 5 (2 adults & 3 kids)

pool and gym were closed, the electronics were outdated

gym out of order

clean just remodeled. very friendly staff, shuttle from the airport was great.

airport shuttle was not operational

gym was rough in appearance (floor moulding removed/window needs replacing)

i enjoyed the pool!

pool was closed because it had rained, and was not reopened after the rain ended

breakfast, very fresh & good variety of food

comfy bed great breakfast! eggs, bacon, potatoes, bagels and toast, juices, yogurt etc.

comfy bed, great breakfast

breakfast was great

the breakfast was to be expected, which is good

pool heater is still not fixed. we stayed 2 weeks ago and was told it was broken then.

the staff very good. in cafeteria, luis very kind with kids.

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities available for a small fee

loved how me and my husband had the whole pool to our selfs

good location. staff was excellent. clean room. great breakfast items

we enjoyed complimentary cookies. wings were very good ordered through room service.

really enjoyed the pool

was in the area to run the boston marathon, so being able to use the shuttle to get the start line and be picked up after the race was key

pool area was pretty cold.

the room was clean, the bed was super comfortable, and the bar was really nice.

breakfast was the typical hot breakfast at many hotels today

breakfast was very basic and nothing got my attention

i did not use the gym but walked by it and it looked nice

breakfast included hot and cold items

location, staff, breakfast on site

everything was great including breakfast!

we were pleasantly surprised the pool was open and that was a nice activity after spending a long day in the heat at the nearby zoo

the early check in changed our entire day for the better

awesome pool and spa tub. receptionist was awesome.

breakfast was fantastic, definitely exceeded expectations for a typical hotel breakfast offering

the hotel staff was awesome when we checked in and at breakfast

great breakfast and very clean!

unfortunately was understaffed and the pool and gym were closed. sheets were stained.

pool and gym were closed because of covid restrictions, hopefully they will reopen at some

was a little unhappy that the gym and pool were closed

noisy kids next door

great breakfast

location, rooms, free shuttle, breakfast, staff…excellent

breakfast was great

everything! clean spacious rooms, bar, breakfast, location, all a plus!

would have liked to see a plastic bag for laundry and a sanitary bag for the ice bucket

the pool was open but you have to reserve a time slot of 45 minutes

the pool and whirlpool were great!

pool and hot tub looked like it needed a little tlc

pool and whirl pool were perfect room was modern and clean

salt water swimming pool is nice too

the staff was very friendly and very accommodating. the pool was perfect for the 3 kids.

my kids loved the hot tub and the pool

was super comfortable, we got extra towels easily, the pool and spa area were nice and very clean, the gym was super and all the employees that we

comfortable, we got extra towels easily, the pool and spa area were nice and very clean, the gym was super and all the employees that we encountered were very pleasant

hotel on the strip closest to the airport with free shuttle bus

close to airport had a shuttle staff was great

staff was friendly, good gym.

best shuttle service i've ever experienced!

hotel was undergoing active renovations so the gym and the elevator were not accessible

we used the gym, pool and had a hearty breakfast

when we got to the property, they said the gym and fitness center were closed and when we got up to the room the wifi didn’t work

- clean facility with good amenities especially the gym is really well eqipped

all amenities are only fair: gym, breakfast, etc.

they received soap and i asked for 1) pool was ice cold, switch broken on whirlpool no change for laundry self ser

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

on-site parking at no additional charge

arrived to check in at 11pm on a friday and there was no room service option available, as they had already closed the kitchen

the down low), because he was doing us

cleanliness and available amenities (pool and gym, etc). (+) very nice pool, gym, and hot tub (-)changing rooms for the gym and pool are not great (+) the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

the pool was out of service, the gym was not a gym and the treadmill didn’t work.

shuttle service was great

i had to leave before breakfast was served . if only breakfast started before 6am

the pool is on the small side, gets crowded fast.

full breakfast, pool, pet-friendly & location

maker to the dressing area), desktop lamp missing a lightbulb and its shade missing a finial, kids’ toys and crayons under the bed (left behind by previous guests

the pool and fitness room were closed, and there was debris from construction all over, including in and right

everything specially the pool.

breakfast it was nice to know the pool was open i didn't use it the attendant at the desk was really

sports bar next door & a liquor store across the street

pool, restaurants, soaking whirlpool tub, free breakfast buffet

didn’t feel like we fit in with kids

loved the hotel room, pool front ambiance

very loud & disrespectful, kids & their chaperones alike

don’t recommend the restaurant if you don’t want people with kids in it

everything especially heated pool & breakfast

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of

the room, pool, gym was great...

had a pool and gym

has a beautiful pool (we did not use it, but great for kids)