i wished the pool stayed open til 11

shuttle/van service

wifi worked well

rules for wifi, parking, breakfast and etc should be on a paper available in our room for detailed

poor customer service no gym

accommodate our needs by providing us with a large one bedroom suite with connecting room for the kids and another bedroom across the hall

spa was not too impressive to look at, but we had a wonderful couples massage

took $100 with absolutely no service in mind including complete lack of bottled water or room service or any other service for that matter

to train, great restaurant

(unfortunately, the pool was closed this weekend (+)location, accessibility, pool, cleanliness and staff. (-)the swimming pool is closed due to covid. (*)the pool was nice, they kept the pool room very warm which was a nice touch. (-) also the pool wasnt open and it wasnt mentioned anywhere at the time of reservation (+)the pool and room (-)pool hours, closed to early. (+)the location is excellent. the gym is nice, pool was under maintenance so can't comment on that. (-)just didn't like that the pool and ice machine were off the day that i visit and also the lack of vending machines and the (+)the pool and gym are great

didn't eat breakfast but the beds were very comfortable

the building has a pool and fitness center, shoppette next to front desk and free parking

pool was filthy.

didnt get a chance to enjoy the pool amenities but next time bc i will be back

loved the heated pool and the staff was very nice also i liked the fact that there wasn’t many guest at the time

clean, spacious rooms, modern kitchen, just exceptional overall

the staff is great and the breakfast is amazing, lots of to go breakfast sandwiches, omelettes, waffles and other stuff, so

have loved breakfast had i got up

lobby was used for a party, so there were alot of kids hanging and playing in the front lobby upon check-in

the gym

of covid, we didn't get to use the other amenities such as the gym or pool

pool was great for kids, we came with 4 kids between 1-3

to bad the pool wasn't heated.

breakfast included and a restaurant right next door

great room for our family, enough parking, multiple entrances and bonus was breakfast.

indoor hot tub and pool

very modern and bar and restaurant on premises

the gym and pool were closed

website said spa tub. the tub was tiny

pool was bigger than what i expected, the jacuzzi and pool were very clean gymnasium and was

my kids had a great time in the pool

bar closes a little early and the pool time should be extended atleast an hour longer than what it

a lot of teenagers jumping into the pool with little kids in the

staff was great and the pool the hot tub was wonderful my babies didn t want to leave great breakfast i was very happy about the free drink they give you for the bar on saturday night when we

was a grumpy security guard that wouldn't let kids under 21 walk in the hotel without a parent

the breakfast wasn't good at all

room was great liked having the mini kitchen

the pool was closed

the room and breakfast were exceptional

the kitchen appliances was dirty. i seen 1 baby roach and 1 small unknown bug in dresser.

continuous noise from room above. kids running and jumping all night and day.

friendly staff. great breakfast

service, breakfast, pool

great room, great value, good breakfast and nice staff.

liked the fact that breakfast was included also the availability of in door pool facilities was good

kitchen facilities and laundry

beds very comfortable full kitchen minus oven free washer & dryers gym easy to get to

was a minor issue in the laundry room and the toilet latch broke i my suite

the washer/dryer and gym is accessible 24/7

clean, great location, great amenities like free on-site laundry, gym, free wifi

the pool area and certain places looks outdated.

much i paid for a room and the fact that i had to pay even more for breakfast 165 for a king bed and 10 a person for breakfast brought us back 185 and only one

however, the pool, walkability, and wi-fi were below expectations

did not like that the water pressure in the shower was very low and there was no complimentary breakfast included and the elevators were too small and claustrophobic

the pool was said to be heated and it was not

good location, quiet room, nice gym and pool, decent rate.

relaxing place , love the environment, nice out door pool , perfect for sun tanning , nice tennis and bball courts , dog

very nice front desk staff and bar staff.

cookies at check in, bar and restaurant in lobby, clean and everything i needed.

the swimming pool was closed :

there was plenty of parking and room service was fast and delicious

it wasn't lit enough with lighting and it's a small pool and consistently overcrowded with kids for most of the hours opened

no internet no phone service and kids over us ran until 1100:-11:30 pm.

just cofee, and apple, protein bar and orange juice

no internet no phone service and kids over us ran until 1100:-11:30 pm.

the indoor and outdoor pool was fantastic

clean, convenient, full bar and breakfast available

the bar restaurant was.really good. the food was delicious.

they are well behaved kids and still he felt the need to be rude to them

the dual pools were a big hit with the kids

pool isn't open yet

i was disappointed also because the gym had a placard stating that they were open 24hrs and when we went at 5am it was closed

could hear kids jumping around in the night time over top of us and hear the toilet flushing and shower

parking was ample and the location was convenient to town as well as interstate highway

veral trucks parking near the hotel) dryer machine in the laundry not working properly

great breakfast great shower

comp breakfast

liked room layout , good water pressure in shower, nice breakfast selections, staff friendly

very nice, newly renovated. love the cafe area and gym looked and smelled clean.

the breakfast was ok

pool was a little small.

the pool was small but it did its job for me because i’m not a swimmer.

pool closed

breakfast was excellent

spacious common rooms. good breakfast.

my kids enjoyed the pool

i liked that the gym was open for 24h

on sunday morning there was a lady there she was sooo nice she let us into the pool just amazing customer service

pool, breakfast, location

to make tea in room coffee satchets only in room forgot my jewelry in room but not returned by room service was told no camera in

personal at the front desk and the wait staff at breakfast were especially helpful and nice

i tried to get an early check in, but they couldn't do it

how far parking lot was

that they have parking space large enough for tractor trailers

the breakfast was good and i order room service as well which the was prompt, hot and delicious

staff was friendly room was clean and comfortable breakfast was better than most we have seen

hotel advertised a gym and free breakfast, what a disaster that was

nice breakfast more than i expected nice large rooms with a couch

a great hotel, super helpful staff, pool awesome for little ones and big ones , breakfast was the best we ever had and we travel quite

best hotel i found in my price budget. we had good breakfast with perfect amenities.

the pool was nice as well

is very clean, breakfast is superior with various foods, including beacon even

the pool

the cleaning staff. the tv and the beds. gym.

and gym were closed during our stay

i liked the location, parking, and the heat in the room was fantastic

the gym doesn't work, the machines are damaged

nothing works in the room, the outlets the wifi, the carpet are old

also no security presence in the parking lot

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered, the sheets

laundry was available for a small cost

the breakfast is excellent, the gym is clean

location, laundry, gym i just want a swimming pool so it will be perfect.

location close to the expo center was good. hot breakfast was excellent. parking was excellent.

we enjoyed the warm breakfast offered as well

i wished it had a pool or gym accessibility

soft bed and great spa tub

laundry facilities the exercise room the eggs weren't that good for breakfast staff at front desk

gym still wasn't open

breakfast is good

since covid 19 was in existence they provide a breakfast to go bag with a muffin, an granola bar and an apple

the pool and staff and hot chocolate were excellent!!!!!!!

i come especially for the warm pool!

indoor pool. amazing staff. specially matt front desk no bad smells.

the pool and hot tub for relaxing is appreciated

loved the late check out option, being able to sleep in is really nice

the police harassment outside in the parking lot

feel like the lighting in the parking lot could have been better

pool wasn't functional both nights we stayed.

parking lot had plenty of light at night time

renovated, solid platform bed base design, newer furniture and carpet, new and clean gym that is a nice size fire pit in outside seating area friendly

and the laundry room

mini starbucks on property/water bottle refiller in gym/convenient location

clean, comfortable, nice staff. also nice gym!

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

bed was comfortable and spa tub was nice.

clean, quite, comfortable bed, spacious spa tub!

the bar was advertised as being open til 11pm and it was in fact closed

i love this place. it’s always clean and the spa tubs are amazing!

i loved the big spa bath

breakfast but fair.

breakfast ok, but would have preferred more variety even with extra cash

laundry machine was broken

breakfast wasn't much but it was free so no complaints.

we were told the laundry was not done yet

very friendly staff. super clean hotel . great pool and gym hours

was very nice with pool and fitness center and was very clean.

accesible hotel, big parking lot, wifi always works, easy to door dash or grubhub food to.

easy to get to, on site parking and pleasant environment

they toilet and pool

the kids had time to use it

clean upon entry, nice staff, nice gym

tried to order room service multiple times but our calls were never answered

hotel had great amenities,;restaurant and bar ,pool indoor and outdoor, finally professional staff were polite and very

i slept the night away and evens through there was an event going on with many kids in the lobby honestly did not make a difference once i got into my room

the room, staff and complimentary breakfast made it a very pleasant stay

the gym and the place is clean

breakfast too much processed breakfast then, looked at old

everything!!! so clean, so comfy, and they had breakfast!!!

breakfast, enough variety, tea and coffee were available all the day long

the bar and

loved the room it was beautiful and the view was great, i loved the pool and gym

there is a restaurant on site and a bar that closes at 1am

super comfort, cleanliness, staff, best gym if any hotel i have ever stayed at, good food,

freshly cooked omelets from the breakfast bar were very good - i would like if they were included in breakfast price as

bar is great, food is amazing, staff has always been great with me

comfy. near the highway. the bar downstairs (even though it was closed at the time i stayed)

towels at pool was never stocked had to go ask for the towels

and helpfull even through i was frastrated and tired my son enjoy the excercise room and the pool and we enjoy the breakfast which was on the

cleanliness, friendly staff, and a clean pool.

pool was out of order

i was disappointed by the lack of laundry and cleaning, which was unexpected

clean, quiet, and indoor pool.

i checked into the hilton monroe with my wife and two kids for a 5-night stay

i was disappointed , pool was closed and the breakfast , included, was cold

spent 1 night in the room with spa bath… it was nice, clean, the price was good…the employees are

the spa was very nice. it was very clean.

the spa tub was the best thing for me.

rooms are always clean and spot less spa tubs work as should and clean

the spa tub was great, very big

the pool and fitness center were very clean and well maintained

spacious rooms and a delicious free breakfast! nice pool and fitness center too.

issue was they closed the pool down on sunday for cleaning because so many people used it on saturday

soap was provided as bar soap rather than gel soap. that's the only part which is seen negative.

i slept through breakfast because the bed was soooooo comfortable, i just didn't want to get up

nice to have a pool that kids love

stay was very pleasant we only book it so we could use the pool we lots of fun my kids love

was very courteous i had a wifi problem with room

the kids enjoyed the indoor pool

had an ev charger. complete exercise room. size able pool.

first night there 3:00 in the morning people was banging and kicking on my door then my kids jumped up out of sleep it scared the kids out there asleep second day tuesday 3:00 p

kids very loud and rude in the

hotel met all my expectations, spacey entrance, large room with two large beds, big windows, free parking, accommodating staff

bed linens were dirty, room service # was always busy, wifi was horrible and the key card didn't work

all facilities were close to each other - even parking lot

the pool and the jaccuzzi . the spacious rooms and the balcony overlooking the courtyard .

shower could use another grab bar or two

modern, clean, indoor pool, nice room

outdoor seating area plus indoor lounge area, great coffee bar and breakfast area

pool hours

for breakfast around 9am and there was limited choices

laundry facilities were a reasonable price, hotel was clean and the room was comfortable

laundry facility was convenient

only thing we didn’t like is because of the virus no pool or breakfast was served

we ask to heat some food for our kids and the answer was the microwave is broken

also, i wish they would have told me that there was breakfast available when i checked

they weren’t able to serve breakfast but they gave us a bagged breakfast with everything you could possibly need (orange,

coffee machine in breakfast area was not functioning properly one morning

bit more variety and quality items for breakfast

breakfast was a bonus

i loved the room and the breakfast, great staff and an awesome stay!!

nothing. not one complaint. pool wasn't open, but it was 50 degrees out. lol.

clean , new, good breakfast

the pool was clean the kids loved it

our room was spacious and comfortable. we enjoyed the pool.

very clean, had a gym, pool and bar/restaurant. everything we needed for a quick stay!

very clean, had a gym, pool and bar/restaurant. everything we needed for a quick stay!

advised a pool but they neglected to mention that it was not open yet

nice, spacious room, very comfortable bed. nice gym

also, pool was forever closed