gym was closed

parking was a tad confusing and not super convenient, as i was traveling alone with young kids.

the kids thought the pillows were to hard.

no kids running through the hallways

they don't have a pool my kids love to swim they was so mad they couldn't.

the breakfast buffet was great

covid-19 still had much of the amenities like room service and such closed.

the staff at the big bar on two is attentive and efficient

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

walking distance to arena. hotel was very clean. bar was nice and food was excellent.

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

dinning and bar options onsite.

me and my children and our little dog maxwell had a great stay and my kids loved being within walking distance to the north marketplace so the could get boba tea

rooftop bar was incredible, amazing food and drinks and even being packed service was still very quick

the pool was nice and the kids enjoyed it

it was clean and had a good gym. the location was great.

the breakfast was exceptional

location, staff, safety, swimming pool was beautiful and very clean rooms

breakfast was very nice and the staff were quick to respond

they loved the pool and the breakfast

beautiful hotel. loved the breakfast and gym. excellent location. very friendly staff. a ++

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

connivence to the fireworks .. the pool was amazing .. friendly hotel staff.. great environment

rooftop pool area had a nice gathering place to sit and visit

the room service menu wasn't overpriced like a lot places and the $5 delivery fee was reasonable

room service was on time and the midnight pizza we ordered was very good

no pool :

there was a fitness room and restaurant/bar on site

so hopefully next time we stay, the room service and restaurant will be open again

2-hour delay on room service.

no room service

the room service food i chose wasn't that great, but my boyfriend loved the steak and

liked bar and lounge area.....liked everything in room...

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

the bar the location is top notch.... the room are great

in at the bar giving all your personal info while people are standing by you ordering

vibe and atmosphere at the bar was awesome

warm interior, restaurant on site, bar on site, coffee shop onsite. it was lovely.

rooftop bar had excellent downtown views

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

bar was awesome

the bar upstairs had a fabulous view, was intimate and comfortable, great service

i love that kids eat free in the restaurant

loved the indoor bar / restaurant

the room our kids got was not very clean

the gym is missing a few basics eg

the room service could be added

room service was delicious and affordable for the portion

we have three kids would have been nice to have known

location. beautiful lobby. quiet. rooms nicely decorated. good ac. bar area nice.

customer service excellent in all ares, check in, room service and valet

the room service was served in brown paper bags, with no style or grace ! terrible!

room - floor, bed, sofa was shaking probably due to some machinery as laundry room or something like that

cleanliness was awesome, breakfast was good.

did the best they could with breakfast, with covid restrictions

the room was well designed. having a small kitchen is a great addition to the room.

the hotel was very clean. front desk staff were friendly. the gym was nice. parking was easy.

kids enjoyed the pool area

shuttle didn’t run on sunday due to staffing.

pool area and terrace were nice

shuttle was extremely helpful to travel to and from convention center

great amenities - gym, pool and patio area, buffet breakfast was delicious with many options

the gym and breakfast was amazing

the amenities, especially the gym was another reason we decided to book our stay here

pool got a little crowded with kids

the room was wonderful! i didnt know we were getting two spaces and a kitchenette.

great breakfast and 2 minutes from surgery center

location was good for the trips purpose, convenient rooms, ok gym, good parking.

their bar is phenomenal , great drinks and tasty food

pool table is run down and food choices are poor(microwave)and beyond overpriced

the bar is beautiful and the outside deck with live music was so much fun

clean, comfortable, great amenities! loved the pool table & giant jenga game

my guess was the parents went out and left these kids on their own

shuttle

nice breakfast bar too

our kids were very excited about a pool, but it was so small that with only a few others groups there

the gym is a bit small and the parking a bit tight

were very nice, hotel was very clean, pool and workout room was perfect and loved the breakfast

location very close to business i had to attend to, breakfast was good, many choices

was incredibly clean, the breakfast was good and the staff friendly

breakfast was not good. didn’t like the way eggs were prepared

great breakfast

the free breakfast was really good

a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary things, but they

amazing breakfast and soft sheets!!!

breakfast had hot respectable basic breakfast

great location, clean rooms and good breakfast options.

breakfast was ok the pancake machine beer worked

central location, cleanliness, breakfast

kitchen, living room and the beds were extremely comfortable

24 hours laundry room, small gym

i also liked that they offered alternatives to pork for their breakfast options

i love that there was laundry machines

was a little hard to fimd from the road the pool was overcrowded with loud unattended kids the woman working the front desk in the morning was extremely rude

breakfast wasn't great

good breakfast

room was very nice and loved that it had a kitchen.

full kitchen

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

new were so comfortable and great breakfast choices

are so friendly place looks brand new so close to the university best price great breakfast

the front desk, the shuttle service and the bar tender were all very kind, fun and helpful

bar in the hotel kitchen area was great because i didn't have to go out at night during the week to relax and have a

i took advantage of the snack bar in front entrance which had a nice variety of goodies

the breakfast was good with lots of choices

the shuttle offered to campus was very handy.

the gym was pretty good

loved the room, easy check in/check out, gym, and location.

access to ev charger.

pool was freezing and it was hard to find info online regarding the pool in advance

maybe extend the bar and room service hours.

nice indoor pool and exercise room

website never stated the pool was closed

liked the exercise room and my family enjoyed the swimming pool

the outside is very well kept, simple parking

that the breakfast was too early

the pool was a bit dirty

the kitchen in our room.

the rooms were great and comfortable. there options for breakfast were really good too.

od)

convenient to airport, shuttle to airport, was able to leave my car there while i was gone.

lounge & the bar area were pretty nice

convenient to campus, great food and room service

i wish the restaurant and bar was open. no breakfast

i know we probably could have changed our room during our stay but once you unpack and your kids have settled in, you deal with certain things for the sake of peace

a late check out due to the fact i work nights , i didn't arrive until 5am and needed sleep

was comfortable and we like the french doors between the two rooms since we travel with kids

the late check out

gym is poorly equipped & pool out of order.

pool closes early

the pool wasn’t open

man at the desk called for the shuttle and it was there in minutes to take us to the airport

the person how is in charge of the breakfast is very caring

the indoor pool room was cold. the staff act stuck up

with another hotel and was left stranded for 3hrs at the airport when i learned the didn't offer shuttle service

in-room coffee maker didn't work and i wanted a cup before i was ready to go downstairs for the breakfast

bed and nice hot shower in a good location and appreciated early check in

it provides complimentary airport shuttle service.

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

breakfast,pool,bed

i like the breakfast and gym.

breakfast and all employees very attentive

we had a great stay. the lady that drove the shuttle was very sweet and kind.

the hotel was so clean. breakfast was yummy

the pool

there is also a gym which i did not use

not much variety at breakfast it was ok

we arrived there was a pile of soiled laundry next to the elevator

this was evidently some sort of save the planet program so not so much laundry was generated

pool was very cool. unable to swim and was really counting on it

it was helpful having the shuttle on hand

pool is very small and the gym is not well-equipped

kept the bar open so we could eat due to a late arrival. very courteous desk staff.

shuttle service

very clean with extra cleaning and sanitizer throughout the hotel, nice to-do breakfast at 4:00am

close to cmh, with an excellent breakfast. nice staff.

spacious, comfortable bed, lots of tv channels, fitness center, restaurant next door fairly quiet for being at an airport

shuttle to airport cleanliness, promptness, and competent

recently remodeled rooms, great breakfast, 24hr coffee

) hot breakfast

shuttle was right on time

shuttle runs on demand

feel like the rate should range from $80-$100 since breakfast is included and there is a pool and fitness center

even though we had a rental car and chuck was the shuttle driver, he was eager to give us directions even knowing we would be doing them on our own

gym was small (indicated on website that there were weight machines but when we arrived, only

hot breakfast was perfect and the guest services representative was kind enough to bring it up to my

the kitchen was great and you don't have to just eat takeout

lobby bar and comfortable seating near the fire place a nice addition

kitchen was very bare

enjoyed the bar for a drink but definitely overpriced

i really enjoyed the pool and hot tub

breakfast. 12pm checkout. pool open until midnight.

i would have liked the water in the pool to be a little warmer.

the restaurant and bar was closed which i was not told until checking in.

breakfast was amazing

it was clean and comfortable and the staff was very friendly! breakfast was amazing!

no wifi it was

the only thing we didn't like was the pool was closed but understandable due to covid.

beds were very uncomfortable and the wifi was useless

the breakfast pastries were fresh and tasty

pool was small but perfect for the kids

the breakfast was pretty limited, but the dining area was clean.

larger pool. more breakfast choices

we were right by the pool, however, it was quiet and enjoyable

chose the hotel because it had a pool and breakfast

breakfast was good. bed was comfortable.

breakfast was good, staff was great

kids loved the pool

clean, spa bath, decent room very clean

it was very clean and quiet. the pool was a nice nice plus.

small pool

liked how the pool was close to our room

the pool couldve been a little cleaner

clean and great pool and outside areas as well as comfortable beds and good size rooms

and i love the gym area my boyfriend loves to work out

really enjoyed the continental breakfast,; it was much more than i expected

was very comfortable and the breakfast was good

ice machines and coin op laundry available

breakfast could have been better. coffee was great though.

good breakfast, friendly staff, and mainly clean room and bathroom

the pool area was very clean and had more than enough towels available (if you e frequented other hotel

the breakfast selection was great

bed was amazing i didn’t even want to get up and the spa bath wish it was a little bigger but it was still amazing was much more then i thought we were

gym ac was not working during a heat wave

breakfast was very poor.

breakfast was not good

breakfast is very sparse.

breakfast is really sparse.

their pet fee is pretty reasonable

i enjoyed working out in the fitness center.

the pool was to cold for indoor pool

we also liked the hot breakfast that was served and the variety they had

breakfast excellent..staff fantastic

yes the breakfast was excellant

pool was great

clean great restaurant an bar pool was ok but close to all the shopping

we prefer an actual bar like you used to have as compared to the food/ small bar combo that only seats 3 people

we enjoyed the view and the kids enjoyed an evening swim.

the courtyard by marriott at easton-columbus for a wonderful night sleep, and finally a delicious breakfast at the bistro in the morning at the hotel before checking out

needs a free breakfast like most places have. the restaurant inside was very pricey

came to get away from our kids and the property was hosting a youth ministry summit

i love kids, but when you go to get away with your spouse, you don't want to be woke up at 6am from kid's

john b from maintenance was wonderful, providing us with water in the gym as water tank was unplugged because of covid

90% of the hotel - we celebrated my sons birthday and had 4 kids in attendance, used the pool, had pizza and cake as presents were opened, had a very nice time

great sleep. great room service. nice pool area. definetly staying here again

the pool and lounge area is very nice

it was very clean and the bar staff was

pillows were a little too fluffy and just the access from your poolside to your outside other than that our stay was

the kids love me for that

loved the pool

the breakfast wasn't that good but they are in the middle of a remodel

breakfast buffet was a nice surprise in a world of covid grab & go meals

were in our stay shopping wad good bar was great the reception girl was very friendly cookies were

the parking lot is monitored by security to protect cars

no restaurant, no bar as advertised at the time of booking