gym and spa were closed due to ongoing renovations

mussels in the lighthouse bar and grill were wonderful

free wifi had a strong signal, bar fridge worked but was a bit noisy throughout the night

really appreciated how helpful the front desk staff was with giving me a late check out on the days when i wasn't sure whether i would be back to the hotel and were

early check in

had a great stay in a beautiful hotel. big room, good-sized gym, and nice pool.

loved the pool, hot tub, bistro

the harbour front and the main town centre room was lovely and modern excellent swimming pool and gym on ground floor parking over the road for 9 can dollars, so very

location and gym.

the hotel lobby bar has really good drinks and the food is great

one can control, walkable to downtown nanaimo in minutes, a breakfast/lunch restaurant off lobby, laundry service for a modest fee

while the kitchenette in the room was nice to have they did not offer dish towels to wash the dishes and

had a kitchen so it made it easy to bring food and heat up

staff were friendly and accomodating. room was clean. provided laundry service

tight and first come first served style, a bit of noise in our room since we were it seemed over laundry facility or something because our room shook constantly

comfy beds and rooms, clean shared areas and rooms, laundry room on site, extremely friendly and helpful staff from reception to cleaning team - shania

the laundry

laundry machines should be in working order and the breakfast space and choices could use an

was very friendly, she gave us an early check in and a late check out without issue

coin laundry available which is nice

easy to find, good parking

do buddy bugged me and there was parking right outside of my door

paint parking off back of door, had to look for a plug for my cpap

no wifi in room. uncomfortable bed.

he was very friendly and helpfull :) the possibility of parking near the room is pretty nice

went out for a few hours in the evening so no light, tv or wifi

the kids loved the

pool. rooms where clean and comfortable beds. great hotel for kids.

the kids loved the

staff was super awesome, kids loved the pool!

close to highway. friendly staff. laundry facilities.

laundry facilities lots of bunnies

common kitchen and

laundry facilities available, free parking, secure location

great to have access to the kitchen and dining / sitting area with good tv

thought pet fee was already included when i paid the room online

my family and i enjoyed a wonderful breakfast. a breakfast with lots of choices.

easy guest laundry $3 each washing machine & dryer

a kettle and maybe a couple of bowls and cutlery to go with the microwave but i didn’t book a kitchenette so it’s not surprising

it helped a lot when you are tired with small kids

location , underground safe parking elevator access didn t have to walk by the lobby every single time i came and went

liked the washroom with a bar in the shower

would be nice if there was a breakfast

problem with no room service. we were not made aware of this till i went to front desk at 5:0pm.

the clean room, great breakfast, gazebo m, and appreciated complimentary water and coffee

pool and slide; location; cleanliness; breakfast included

facilities at the hotel were amazing, pool & gym too

breakfast

room was at the end of the hall right beside the pool and gym

hotel clean friendly staff excellent breakfast pool was great and so was hydroslide

on a noisy road

motel, this i understand dishes in room with the kitchenette where cracked and stained

old, kitchen not clean, lot of nouse from highway

we had a suite with two rooms and a kitchen

unclean, shower head reaches the shoulders, kitchen is unusable, as when you turn a coil on the room fills with stinky smoke

walking distance to the golf club for dinner

i am not a golfer so the proximity to a golf course was irrelevant

all staff, including kitchen staff,frontdesk, and housekeepers, are exceptionally friendly

nice gym, pool and hot tub

breakfast more variety