pool, hot tub(it wasn't filled ;(, and it would have been great to be able to sit in a warm hot tub

kids ocean swimming makes sense

stayed near stairs so there was noise and people beside us had kids jumping but all in all was ok

my kids still had a great time but i doubt we will stay again

my kids got bed bug bites

the bathrooms and kitchenette can use a refresh

kelly at the tiki bar has awesome customer service skills.

were located next to the laundry room & the smell was a little much

myra, the kitchen attendant, was beyond excellent

nice exercise room & laundry facilities

breakfast was ok and the location was perfect, we were close to good shopping spots

continental breakfast on the morning with fresh coffee

i was a little disappointed the hot tub spa was down.

pool area didn't have any place to set personal belongings or seating

small indoor pool

breakfast was standard and it was okay

it had a pool and free breakfast

pool location

helpful staff, clean pool, and great breakfast

we did not stay for breakfast. had commitments 300 miles away, on the road at 6;00 a.m.

pool was nice and clean

very nice hotel with great service and a good breakfast too

all the department stores, groceries, indoor pool at spa nearby and restaurants

large room...full kitchen...living area...bedroom . bath.

the ammenities that was marketed were not available for use except the laundry

had a odor like it was closed off for a long time with indian food, a gym bag, and damp laundry closed inside

hot all day the breakfast area was small there was no shade to pool and no jacuzzi the guest laundry was no

the waffles were to big, and there weren't many options for kids

pool. close to many adventures.

obnoxious kids going up and down elevator insulting guests, no adult supervision

no room service, no towels, toilet, or anything was offer

would think you could have thrown in a packet of laundry detergent

the parking was the thing i dislike the most. it was to mush walking to get your car.

beds, nice spacious kitchen, the oceanfront rooms are right on the pier and the kids loved the pools

bar and restaurant was a limited menu understand the coronavirus has taken a toll on most places

location, plenty of pools, ocean front, everything needed in the room, staff was excellent

full kitchen, balcony with view and walking distance from stores and restaurants

the rooms have full kitchen and balcony which is awesome and there are plenty of pools

inside pool was too small

the kids wanted to watch cartoons

close to golf, and food

the pool and hot tub were great

we were smelling it so strong in our room with our kids it was making us sick

check out was at 12 instead of 10 or 11 clean room nice pool and gym area

the listing says there is laundry service, but there is only one washer and one dryer

pool had black mold needed to be cleaned. yuk

next door to clarks (great food) and across the road from eagles nest golf course

the complimentary breakfast is not the tastiest but it is complimentary and appreciated.

i’m sorry that we were not able to stay for breakfast but i’m sure it was great.

pool had to walk to front of building they redid that card 3 times never worked wouldn't work a laundry room do became very inconvenient to walk around every

great staff. good breakfast. warm cookies and milk in the afternoon.

the location was good, guest laundry, staff was greatiojk.

friendly attentive staff good location few more breakfast options

kids had a blast

pool was cold.

breakfast was simply prepared for sit down and eat on the go

the facility was ok. the gym was nice.

went there to take my kids to swim in indoor pool, after paying saw a sign that it was closed

the breakfast options were great.

the girls loved the pool and the beach

where was the water park? good thing we left the kids home.

early check in

the pool bar has very fun and friendly staff

access to several different pools and a splash pad for the kids (about a five minute walk)

the access to pools from other hilton hotels. great for kids

having laundry in the room was helpful as well as the large walk in closet

the tvs could have been larger. balcony door was hard to open. no laundry detergent

one of the nicest beach accesses i ve seen before, including a little tiki bar in between pools, a deeper pool for the adults and a little kid pool as well as a lazy river and a hot tub

i love the huge rooms. we really enjoyed the longe singer at the bar at night.

we loved that it was close to the beach and our room was spacious, our kids loved it.

location! breakfast though the milk fridge was not cold enough.

clean property, staff was super kind, breakfast, a little shop at the front desk, wonderful.

they have a deck area overlooking the water not far from their pool

breakfast was ok

the breakfast is hot and delicious

spacious, very clean, laundry room was a plus, great ocean view and great over all location

my kids loved it n the ocean view was just

they have a laundry facility, restaurants and a bar right on the property and the staff is great

the first day, room service stopped coming by the room but i was able to get what i needed when i called the front

only thing i didn't like was my anxiety was a little hight with two kids under 3 on the 14th floor with a balcony ud83dude2c wish we were a little lower

garage is quite sketchy at night and there were stairs (no elevator) so not so helpful with kids (+)online i will definitely be back again this is the spot rather your with adults or you have your kids had 1 of the best vacation (+) next time we re bringing our kids (+) we traveled with 4 kids and they had so much fun (+)gorgeous property. it would be great for kids- lots of activities, pools, playgrounds, etc. (-)the game room for the kids was a little outdated (+)you team marriott mertle beach resort, our vacation was great with you, our kids was really excited about your pools and spa, and clean rooms and beautiful beach (-) adults do not want to swim in the indoor pool with all the kids (+) if traveling with kids they have a cute game room and playground area (-)pool and outside pool facilities could ve been cleaner and kept up better. lots of kids.

clean. friendly staff. large pool area. good service.

we did visit the bar for one drink

i really enjoyed the pool area and fitness center

pool is clean

the pools was great and just the overall vibe of the resort was great

the 7th floor pool, lazy river and hot tubs are great. my 7 year old loved all the pools.

parking garage was tough to get around in.

the pool bar drinks were delicious and the pool facilities were excellent

the prices at the hotel bar were reasonable

the friendly morning employee that does breakfast to go boxes.

breakfast was hot with many choices for us and the kids

great location and the morning breakfast

laundry didn't have available change to operate machines

the pool was closed

th location and all the activities for kids pool and beach.

gym could of been better

there was cockroach in spa as well lazy river

also has a kiddy pools for people with kids, and multiple elevators

we also didn't use the laundry room or the gym

it was so family friendly and our kids enjoyed every minute

front desk, pool guy, maintenance, wait staff, everyone

the facilities outside the room are very much enjoyed by kids and adults alike

you have to go outside to get to the pool and workout room and it was cold.

lots of coverage at pool

great location. nice and quiet. oceanfront. good value for the money. nice pool.

smoking at the pool.

the rooms are very clean as well as the lobby and pool

nice pool and area

laundry machines were not working, no bathroom in the lobby area

love the location. so close to beach. pool not crowded. clean rooms. very nice staff

the staff was responsive with help via text checking in and accessing the guest laundry

there wasn’t a place to get change for laundry service at the hotel. room felt damp.

there was no furniture to sit on hardly and a very scary bug and no laundry bag

wrong with the room no shower drain cover no exhaust fan cover curtains need replaced has coin laundry services but office does not keep change on hand

the courtesy & friendliness of the staff. exceptional. the gym facilities. the location.

friendly staff, clean and nice pool

breakfast was excellent had kids that really enjoyed that

breakfast was great.

everyone was very nice, and the staff was nice enough to accommodate us with early check in

the room was excellent, the pool was very clean, not too many people

they even off a bagged breakfast in the morning g

price location cleanliness pool staff free breakfast

the pool and the fact they allowed us to check out at 1pm.

i arrived early and called from the airport for an early check in and it was honored hours before check-in

the staff was friendly and professional. breakfast was excellent.

staff were exceptional. friendly and very efficient! breakfast was very good.

price, location ,breakfast, internet, pool & hot tub, parking lot

throwing balls from the hot tub to the pool while we were in the pool

the pool, the breakfast. easy and fast parking. clean and good location

the pool was large and fun for our kids

also room had a small kitchen type area that was great as well

pool is small. wouldn't take my kids on vacation here, but great place for couples.

the kitchen area was fully stocked with amenities

one thing, this was a non smoking facility however while we were in the pool we could see people smoking on their balcony’s and cigarette butts on the pool area this

property advertises airport shuttle and that was my primary requirement when selecting the hotel

breakfast was amazing. location. view and we enjoyed the pool

free airport shuttle

near everything including top golf.

great location, well kept, surprisingly good breakfast

indoor pool was great for the kids since it was cool and rainy.

that the bar close before midnight

everything on the hot bar in the buffet was cold

pool was a little cloudy with green stuff around tile and microwave is outside room by ice machine

the pool was little but we still have fun

used the laundry facilities and recommend you use a credit card instead of quarters because the machine ate

the kids loved the pool…

the property was clean! the pool area was great! great access to the beach.

breakfast was 100%, cleanliness 100%, modern and up to date

friendly staff, heated pool for the kids, free breakfast

location, beautiful view from the balcony rain or shine, easy pool and beach access, clean and very comfortable

jacuzzi area always had kids

location and view from this property is awesome, the bar on the second floor has a great

absolutely loved everything except the pool should have been a lot cleaner

more weight equipments for the gym

pool was only cleaned one time while we were there

our room was right at poolside and there was supposed to be quiet time at 10 pm but people were in the pool and being

the pool was dirty, appliances were not plugged in, and there were no pots for cooking.

nice pool

to close to pool , no balcony or kitchen trash can. an remote needed batteries .