but, the breakfast was a charged buffet

not enough staff. bar was closed because there was not enough help

the front desk didn't know the times when the bar would be open

bar was not open 2 days of stay advertized open 7 days a week

didn t get breakfast cause it was $15 person

the indoor pool was quite chilly. the elevators were stuffy and had an awkward smell.

there breakfast was 8/10 very big selection

the room was spacious and comfortable, had refrigerator, simple dishware, and kitchen sink!

full size refrigerator and stocked kitchen is handy for families 4

the area was very comfortable, was really nice having the kitchen area

the room was very nice and clean..beds were comfortable. breakfast was great.

breakfast was top quality

breakfast was good

they breakfast was very hot and nice ; every day they have baked cookies was a plus for kids lol after being out all day

breakfast was just okay

.the room was clean. the breakfast was great ud83dudc4d

breakfast could have been better, and the handicap lift in the pool did not work

pool could have been warmer

the breakfast could be a little better. not many choices and the same food for two days.

the room was fantastic. i loved the coat hooks. bed was very comfy. pool was so warm!

gym, pool, breakfast, cleanliness of room, staff were polite and helpful only short drive to nashville,

gym, pool, breakfast, cleanliness of room, staff were polite and helpful only short drive to

we had to leave very early in the morning, so we didn't get to have breakfast

t eat & the kids wouldn

key card access for going in and out of breakfast area and pool area.

free breakfast as described, the pool was not open, and when i went to use the outdoor furniture on a beautiful day they were worn

also for as big as this hotel is the pool was very small

everything!! pool table, foosball, the spacious room! starbucks!!! breakfast! virtual top golf!!

the pool table

pool was dirty

gym needs big time upgrading; treadmill does not work, bikes are very old

carpet was filthy (kids removed their shoes and their feet almost immediately were dirty), chocolate candy under a

nice pool

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly, had to find additional power points in the room to charge

i would suggest if someone has kids they ask for a room with tub shower combo

the next day, the breakfast pans were kept full and the dining space was maintained clean

breakfast offered many options and the staff kept

no dumbbells in the gym.

had some noisy neighbors our first night and our room was next to a light post by the pool that was always on so the light always came through the window, the curtain was slightly

laundry, exercise room, convenient to restaurant, live music and supply store

arrived to be welcomed to the bar for a drink we said no to a food menu then given our drinks then she said now will you take a

great, clean, breakfast was great and the service is wonderful

airport shuttle. very nice timing.

very clean and had a great restaurant. the pool was the best.

the breakfast was a buffet which i tend not to like but this one was fine, it's just that the staff can

told are it seem as though the breakfast in the morning was free only to find out that it is $10 buffett

3 min shuttle to the airport, will pick you up when

shuttle service was great

is great,friendly staff and clean room, not too excited with the pool i visited the hotel in july of course you know is hot and humid in tennessee but the swimming

easy checking nice comfortable room bar and restaurant good breakfast

the pool, and the view.

i also enjoyed the gym and huge swimming pool

pool, adequate gym (some weights missing), decent breakfast (a whole grain bread option would have been nice),

breakfast was good

unsupervised kids in the gym (fitness room)

they offered a nice variety of breakfast options and had a nice swimming pool

the pool area was out of towels, but perhaps it was because i went in the evening

free breakfast and free shuttle to the airport make this an excellent value.

floor we stayed on had a lot of kids running up and down the halls all night long and kept getting ice

shuttle was on time and driver helpful and friendly

proximity to airport, shuttle service, excellent front desk staff

was my first time at a airport hotel, the location is really convenient, and they offer free shuttle

had a small bar to get a adult beverage, was nice if you

the hotel is very close to the airport and shuttle service runs every 1/2 hr

the location and the size of the room. the gym was great as well.

the bar closed too early.

amenities like pool and gym.

gym facilities were poor.

great staff! shuttle drivers fantastic.

i ordered room service for the very first time in my life (from the bar) and it was there within 10 minutes (+)the hotel was very clean and the room service was delicious! (+)clean, quiet, close to airport, fast room service, and every staff person i met was great. (+)room, bathroom, room service (-)breakfast was not a serve yourself arrangement...had to order from menu or use room service. (+) comfortable and wonderful room service (+)rooms were very nice hardwood flooring and art gave it a modern feel and the room service was awesome my son really enjoyed the chips and queso (+)the room service! (+)the beds were great, room service was quick and the shower heads were awesome! (+)rooms were nice & clean. john was very helpful. room service was nice to have. location great!

one suggestion, if you know there is a family with little kids and there are rooms available on first floor, put them there

free shuttle to the airport

good hot breakfast, rooms are a good size and vey clean. good location, close to the airport.

location was close to the airport, staff was very helpful and friendly, and the breakfast was delicious

hotel allowed some big trucks /transport vans block multiple parking spots for cars to park in, when there was plenty of space for

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room, very friendly, helpful both times i stayed there, july 20th 9p-10a, and july 28th

unsupervised kids at the pool

i wish there was a shuttle to broadway or somewhere in nashville

the pool area was great all was well

and i came to relax and spend time in the jacuzzi but on friday evening the jacuzzi was full of kids with their floats and we could not really enjoy it

liked the hot breakfast bar very much!!!

great breakfast and comfortable bed and friendly staff

rooms was really nice and clean didn’t really care for the pool but other then that everything was

shuttle service was exceptional and the driver was friendly, helpful and informative.

that the 4am shuttle to the airport was on time

there were 12 of us 6 adults 6 kids and they were more than welcoming ♥️ and did i say the location was a

reception staff and our waitress at the rooftop bar were very friendly and helpful

there were 12 of us 6 adults 6 kids and they were more than welcoming and did i say the location was a

the bar tender on the main floor was awsome

i recommend the hotel for families with kids

friendly and helpful staff. great location and shuttle service,

the tvs have direct tv channels that was amazing and the kids enjoyed that

breakfast was good. staff was extremely friendly and helpful.

the pool furniture was a little old and needed new cushions

my kids enjoyed it as well

large rooms, friendly staff, close to the airport, nice gym and pool.

gym is good but has peloton equipment that you can't use without your own subscription

the staff was helpful in arranging a shuttle to transport us to downtown for $10/per person round trip

needed shuttle service to grand ole opry and also to broadway.

we had access to the gym and there is free parking

breakfast room was very big and spacious

the pool was not heated

the location was nice. room was clean and breakfast was good.

we booked this place for the pool for our kids

missed breakfast ud83eudd23

staff was great. proximity to airport and the shuttle service were positives as well.

they had free shuttle service to the airport and within 6 miles

that the pool area is closed and opened so late

pool being closed

free breakfast, no shuttle to take us around we had to uber

great modern hotel...rooms very functional...has a bar and kitchen. best bed ever! free parking.

terrific staff, great amenities, good food and terrific bar with live music

full bar and pool table area

bar down stairs was completely under stocked i asked for 3 different things off the menu and they

the games, bar in the lobby

we couldn’t even use your laundry facilities bc of how sketchy the place was

my room has everything i need to be comfortable, they have convenient laundry facility

laundry room was clean

kitchen in the room

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no extra blankets available when temperature dropped with snow

a swimming pool with a jacuzzi, where you can watch planes take off, a good gym, a lobby where it is pleasant

the kids loved the pool and hot tub

loved the restaurant and bar staff

the kids absolutely loved everything, especially the pool areas and hot tubs

wifi costs $4

every thing......staff were awesome.....pool was great.

there are laundry facilities on site

clean room and pool area

the fitness room was under construction

ask me if i wanted front or back, jamie head of house did a good job on my room, and michelle in laundry was very nice about me getting towels for my next day stay

all night shuttle

to covid pool, gym, all restaurants in hotel closed

accommodating staff, the large rooms with refrigerators and microwave ovens, and the outstanding breakfasts with made-to-order omelets

the breakfast and open bar and restaurant area

room was very nice, clean workout facilities, pool was cozy and not over crowded, close to everything i needed, and the food in the restaurant

grace hotel clean comfortable great breakfast great staff would definitely stay in

hotel was clean and the breakfast was excellent

the cook for breakfast was friendly

breakfast with a lot of choices

love the breakfast, and the staff was so professional.

it also wasn t clear how to order room service

i needed room service

enjoyed the clean gym with towels and water as well as the

gym

the wifi didn't work

wish the pool was open...

one thing which really didn't make me not like hotel, but we was expecting to be able to swim but pool was messed

great breakfast. nice clean room. loved the shuttle available to get to downtown.

also, there was an all out party on my floor, approximately 15 kids,

for money, staff very attractive, has a laundry, a $10 per person return shuttle service to downtown

location, full-service hotel, restaurant, gym, pool, attentive staff, clean room with daily housekeeping, and no carpet in the room-vinyl

room service

lovely. always enjoy. the bar is great. great location

it was very nice & large with room service & a starbucks!

was a church convention going on at the property so a lot of small kids were running around unattended

the kids and wife loved it

watch kids without expense

amazingly big property. so many restaurants, water park, game area. children will enjoy.

my wife used the relache spa for the first time and she was blown away by the staff and the facilities down there

no gym except expensive

staff was very friendly and our room service was great

booked a room with my card i was with my wife and two little kids and was turned away because my card was having issues but i had

the pool was clean, the front desk is nice

the shuttle bus was quick to pick me up and bring me to the hotel and the room was very large

pool and room were nice great location

the breakfast was nasty was not very good they need to fix the breakfast menu.

staff was friendly, great breakfast and rooms were very clean and spacious

room for 3 adults and two kids was spacious and well laid out continental breakfast was a

no microwave in rooms cheap toilet paper fitness center and pool were closed

staff was very friendly and accommodated my early check in request

pleasant atmosphere, friendly staff, decent breakfast and better than average fitness room

fitness center was all broken

saw a large cockroach near the laundry room and a smaller roach on the bed in our room

fitness room 4 of 9 rooms were broken

fitness facilities

i liked how clean it was and they had a smart tv so the kids could watch netflix.

parking easy and staff nice

able to get to the grand ole opry and not fighting the traffic and parking

our friends kids left their hand held game in the room

the exit to different parts of the parking lot were blocked at a certain time.

clean room more space for kids

the workout facility is top notch, with excellent equipment, a highly clean laundry room is available for guests in addition to the nice-sized indoor poor

modern room,setup nicely with a kitchen-would be perfect for an extended stay

my kids were sleeping and woke up to pure terror

their gym even has kettlebells

quality for price, good breakfast and very quiet rooms.

in the kitchen was super nice and helpful

staff, breakfast was still available but was just grab and go which works fine for me in the current

reasonable price, good breakfast

was a water break previously which had affected the kitchen

they had a bar but no bartender

manager went out of his way to accommodate my request fir hot tea upon checking in at night and breakfast in the morning

laundry room

the bar was never empty

friendly, helpful staff, great breakfast, very spacious, comfy rooms.

very impressed with the hot breakfast

breakfast was excellent. good selection

there was just the best lady working the breakfast (she called herself

clean room good hot breakfast the fitness room was sufficient for cardio.

big pool cleaned every morning with fresh towels

convenience to the grand ole opry there was a laundry facility and small gym there was a pancake maker at breakfast the a/c was controlled in the

breakfast was good.

room/bed comfy, meals acceptable. laundry facilities were good.

the pool was not open yet. :-(

our early check in (we didn't know that nashville was in a different time zone) was managed with ease

i loved how cleaned the rooms were. pool was nice and warm and great staff.

pool was decent, beds were comfy, shower and products were great.

the bar has no supplies ( the bartender even said

i would like the pool to be open later.

bar or place to eat at this time

excellent location. amazing quality for the price! late check out is a game changer!

breakfast is decent overall, but the protein options are limited (only cold boiled eggs)

the only thing i would add is a protein to the breakfast

it was just a basic breakfast bagels,oatmeal and cereal. they also had muffins and boiled eggs.

didn't eat breakfast. i prefer hot food. not continintal food.

the gym was clean and had everything you needed for a workout

it had a spa-like feel- comforting and peaceful the breakfast was amazing everything was clean and

the breakfast was good. it was a nice quite place

appreciated that there was no carpet, and the suites were well laid out

friendly, and space to park our trailer

location, breakfast. the staff was great.

indoor pool and free breakfast

staff, breakfast, location

also the guy that was doing breakfast was nice and polite

gym and pool added well to facilities

coulda had a better gym. no hot tub

pool was very large and the water temperature was perfect, not freezing or too warm

breakfast was good

close and convenient to the opry and opry mills. nice rooms. great breakfast. we’ll go back!

they even have a laundry room where you can do your laundry

indoor pool, spa and breakfast was fantastic.

nice breakfast

their pool, hot tub and spa were closed despite no notice that when you're paying for these amenities they weren't

needless to say, it was a disappointment for my kids

customer service, breakfast, & pool was okay

breakfast was delicious

did not like how the description of the pool says it’s heated the water was chilly

clean, friendly staff, comfortable, early check in, great breakfast

we enjoyed a peaceful breakfast with a view of the trees outside

great breakfast and clean rooms.