the staff was exceptional, meaning natalie and stephanie at check-in, to the restaurant and bar staff

would of like to use the pool but got there late that night and had to leave in morning right away

the location was excellent and the staff very friendly and polite. the breakfast is very good!

bed was very comfortable and the hot breakfast was very good

the breakfast was amazing

we had to go to drive across the road to lifetime fitness to sit in the hot tub

the pool was amazing and the brearkfast was delicious.

breakfast had good variety and was a nice way to start the day

the pool was a big hit with them, and the location made it easy to visit family nearby

convenient location for our needs. pool and hot tub.

needed to check in a little early due to clinicals at the hospital

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

breakfast was just ok. comfy chairs in the lobby and pool were nice amenities

wish breakfast would go later.

the breakfast was good. glad to have hot food available again.

hot tub wasnt working coulda been a better breakfast

though there were corona virus restrictions regarding breakfast, a bag breakfast was furnished and had a good variety of

pool was warm and hot tub felt great

bathroom in the pool room was dirty and bedroom shower was cold for 10 minutes which i took a cold shower but the

location, clean, very nice free breakfast, close to restaurants.

i liked it had pool for the kids. it was a good location to where we had to go.

location was good if you planned on going to the valleyview fair or to the mystic lake casino as both are nearby

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

i just wish that they would provide a little bit more for the breakfast part

breakfast was so so.

breakfast is always make your own waffles (which i love) rooms are always clean

breakfast is great and having the laundry was really helpful

gym was not clean - no wipes for equip. my sister's room was filthy.

i loved having an almost full kitchen in the room and the bed was very comfortable.

nice kitchen area with utensils and real glassware

it was also really nice to have a pool, hot tub, workout room, and laundry room

it was very clean and the kids loved the pool

enjoyed the pool and spa

clean room, exceptionally quiet, friendly staff, nice pool area.

pool, great hot complementary breakfast, free use of massage chairs, and good location

it was cheaper then most hotels, had breakfast which was different way of doing it because of covid but was very convenient

when we went down there it was full of a bunch of kids

i saw children enjoying the pools i enjoyed the fitness room the breakfast room the green mill bar & restaurant they have happy hour 3pm-6pm if you purchase a drink you re welcome to free

room was smaller than expected and i had 3 kids with.

its nice place go to get the kids out house

rooms could use some repairs, the beds were saggy and room service tried to come in way before we were to check out and woke us up

in pool / fitness room was not on at 6am, as the controls may not have been adjusted for dst

rooms, good breakfast

pool breakfast comfort of the bed and room. will stay next time in area.

rooms are small even for wheelchairs accessible rooms, they only have one lift next to the big pool not the hot tub side

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

fitness center had dumbbells

my kids liked the pool.

cleanliness & the bar service

comfy beds, nice room, had a pool, fitness room and allowed my dog!

cleanliness, friendly and nice staff, quiet room and clean fitness center and pool

was told normally evening room service was available but not during my stay because it was a holiday weekend

kids had fun in pool

i used the pool, sauna, jaccuzzi and the gym

kids loved it

beautiful. in house restaurant and breakfast

parking. so many empty diamond spaces.

that we wanted for a nice weekend bar restaurant swimming pool jacuzzi was available

the bar and spa were not open

the pool was nice and warm and the hot tub was great

pool area was small but was ok as we were the only ones in it

very helpful, breakfast was good. pool open until 11pm, it was amazing!

nice pool although chilly room. great breakfast. comfy beds

i have kids who aren’t a big fan of eggs and sausage

the pool area is small.

breakfast was superb

size room, fully equipped kitchen, and fantastic service

breakfast/pool and cozy beds

the outdoor pool was closed

only had limited fruit and breakfast.

breakfast was great. kitchen had all of the cookware and dishes i needed

staff super helpful. clean, comfortable and nice to have warm breakfast.

breakfast

the pool door had been open all night my first night so the next day it was bugs in the pool and the

poor breakfast selections. much more could have been done even with the covid problems

the only disappointment was the pool/hot tub were closed:( would definitely stay again

breakfast was good and had variety. staff was very helpful and friendly.

it is very clean, updated recently, wonderful breakfast choices, and a nice pool and hot tub

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

kid friendly. has a laundry room.

good continental breakfast

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

the lodging and the breakfast were more than enough for our visit.

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

the pool facilities were tidy

good breakfast, liked the pillows

very quiet. great pool/spa facilities!

kids baseball teams everywhere

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

the pool was wonderful, and the food at the restaurant was amazing

the pool and outdoor patio were very nice

kitchen comfortable bed convenient to restaurants

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

sink water pressure was almost non-existent, so i used the kitchenette sink to brush teeth

no cookware or kitchen utensils

near casino and race track

no laundry & no vending machines

been nice to know beforehand about the $100 deposit and that the facilities were closed (pool, gym, no breakfast), but those are minor complaints

we were able to get a late check out with no problem

friendly staff, great internet service, expanded continental breakfast, i felt safe.

no guest laundry facilities. only one very slow elevator.

pool closed, no shuttle to casino, no ice available, police were there twice in 2 days

great location, and pool was not freezing so the kids enjoyed swimming.

pool could be a little warmer and the night clerk could be more friendly, had to have our cards

the hot tub to relax and the breakfast in the morning.

3 times now rooms are nice and pool is fun and plan to come back the gentleman that makes the breakfast and is very friendly and can strike good

breakfast was not 5 star but was clean and delicious for the kids and adults

awesome i love this hotel my kids do as well waterslide is awesome for the kids hotel has a great breakfast in morning

the kids had a great time in the pool area and loved the waterside

breakfast sucks

i was looking for something close to the casino without paying the casino prices

a good bar with decent food.

handicap parking was bad. only 2 spots. refrigerator was too cold. my sofa exploded.

a large wedding reception at the hotel made it difficult to locate a parking place

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate floor, so

a large group with kids was also staying at the same time; they had all been allocated rooms on a separate floor, so

the lift wasn’t working at the pool so that wasn’t very handy for my handicapped son

nice staff, nice clean open space to eat, love the gym and pool

comfortable beds and great breakfast

excellent breakfast with numerous choices for us and our kids.

spotless room, comfortable bed, great breakfast buffet, friendly staff, nice pool/hot tub.

no soap in bathroom of the pool.

bed and pillows were very clean and comfortable! great choices for breakfast and good coffee

close to mystic lake casino

friendly staff. filling breakfast. convenient to mystic lake casino. clean and quiet.

not that i didn't like it but the pool had children that was unattended and they were totally out out control

pool area while nice, did not have a hot tub or sauna

bed was so comfortable and room was very clean. nice to have a bar & restaurant on site.

24/7 snack bar where you can purchase snacks and drinks

i think breakfast and bar hours should

wasnt open at all after breakfast during my stay due to covid and they also didnt have the bar

the pool and hot tub were also nice

pool was a little chilly

very friendly staff, clean room, very comfortable, bad and outstanding breakfast!

love that the pool and hot tub are open til 1 am for adults

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

pool open, but these are different times.

had a spa tub in the one bathroom that was connected to the bedroom

nice large, clean room. good value and a nice casino with low minimum cost for table games.

the restaurant options. the casino floor, staff.

also, having a later bus schedule on weekends would be nice especially from other casino

breakfast was good, internet was fast, etc

ev charging stations included

i loved the little exercise room and pool area

the breakfast was good and plentiful, coffee the best

didn't eat breakfast here, was meeting our son.

nice room, great staff. room service was excellent.

good value. enjoyed the swimming pool

om another room)sat out in the hallway for at least two days

pool was good

pool is open 24/7, good breakfast you can purchase downstairs for a reasonable rate, and nice staff

super fast internet, good room service

there were also too many young kids in the hot

hot tub and pool area is great for large sports teams.

the hot tub and pool are amazing!!! cookies are delicious and a nice touch.

airport shuttle, very clean, great mattresses & bedding, nice toiletries, great water pressure, warm

staff was kind and helpful, breakfast was great, the pool area was amazing, snack bar in the pool area, restaurant and coffee shop in the lobby, great

the pool area was packed and there weren t many staff members around if there was a problem.

had a nice gym, the kids enjoyed the pool, nice location plenty of options for food nearby

that was working at the front desk followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

everything else was great. the water park/pool area was magical for kids!

pool is too small i wanted to use it but they were people in there so i couldn't need a bigger

when the kids went to the pool and it was at max capacity, the front desk gal called our room to let us know

small pool and hot tub

the breakfast buffet was good also

the pool & hot tub were clean & the location is really convenient!

pool and very clean.

the lobby tables don't get wiped down very often, so at breakfast, it's hard to find a clean table

loved having a full kitchen

crew was amazing at all times and breakfast really good.

the breakfast was terrible.

the cleanliness, the bar and room was beautiful and spacious.

location, nice gym and comfy beds

bar was out of a lot of things and you couldn’t charge anything to your room

easy access, quick internet, and i love the bar downstairs

food and bar to expensive.

husband and i spent very close to $40 for a breakfast of waffles, one coffee, and tip

i purposely chose a hotel with a pool so our kids could swim

i purposely chose a hotel with a pool so our kids could swim

only thing i would have against the hotel is the 25 dollar allowance for breakfast

location, staff, great view, pool, gym, nice stay

come into town usually once a year for gymnastics meet

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

location, 24/7 room service

gym

the restaurant and bar area is large and a great place to meet friends

would only work if you had very small kids

the gym was ok, but i think i had thought i booked a hotel with a pool

gym was very small with only a dumbbell wrack and cardio machines

suite, kings bed, nice coffee, perfect house keeping, bath tools terrific, gym

every time we were in the elevator we helped get kids back to their floor because they had no key

super comfortable beds, well equipped mini kitchen, large rooms, great location!

and had a mini-kitchen

i got the room with kitchen and had everything i needed

the breakfast included with the stay offered many options and the staff attending to it were awesome

breakfast was wonderful

the breakfast was great. needed more seating through in the morning

great breakfast, great locations, clean and comfortable rooms, friendly staff

the free breakfast was excellent and the location was perfect

comfortable bed, clean rooms, great breakfast

very nice fitness

speedy delivery of room service

carole very very friendly. spa tub worked great and was very relaxing.

also, being able to text the room service staff was a great perk

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna and steams

i couldn~t ring through to room service and there was no information about how to call concierge

the breakfast was average, but fine

very nice kitchen

nice space for the price with kitchen included

breakfast was good

two-room layout gave me and my son privacy. public areas were clean, breakfast was very good.

i enjoyed the gym open 24/7

t the hotel's fault, i

of room service, only 1 elevator to guest rooms left me with a very long walk back tracking

pool was a good size with great city views

there was no room service, no food within walking distance, no delivery available

room service was great, as was the spa experience. it was a perfect in-town getaway!

room service was great

chips and dip we ordered at the bar are terrible

very dark rooms with poor natural light. the access to the spa has a separate access fee

room service was great, as was the spa experience. it was a perfect in-town getaway!

great little bar and location to some other great restaurants

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

bartenders and robbsen was great to us at check in and each time saw them

restaurant and bar had good food and drinks

lobby bar service was excellent and the food was good and convenient

nice rooms with a great view and love the full gym

no free breakfast. gym facility could be better.

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

gym was nice; hh in bar was fine and we enjoyed the evening bartender; location and decor of

they didn’t take their time to tell me about the gym, pool, restaurant in the hotel or anything

all the kids ate it up before their dinner

the breakfast and managers cocktail hour. the gym and pool area were great as well

pool area, the early pool closing time, the breakfast was not impressive at all, and the party of kids on the 8th floor running around until being horribly noisy until 2am and causing the whole

the manager's reception is awesome, the breakfast is great, although it was so busy that they couldn't keep up with the food and beverages,

pool is quite small

bar the  lounge area, the swimming pool, the pool table

also it was nice to have the grill and bar opened later in the evening

the bar food is good and fresh

gym, staff, restaurant.

room was nice and the pool was great

the gym is okay-it’s a bit small and both peloton bikes weren’t working properly

breakfast was delicious and they had table shuffleboard and pool available

loved the pool table in the lobby, the view from the room was breathtaking

hotel employee in the bar was super and the housekeeping staff performed magnificently

gym

complaint was that nobody told us about the continental breakfast and it also was not listed on the hotel info guide that is put in all the rooms

have liked plain water to drink as an option at breakfast

maybe this place just has thin walls but i could hear kids stomping around and yelling well into the night

kitchen was awesome as well as the office area

room at this hotel is a suit and has a full kitchen which i did not know when i booked

disappointed that the pool was closed

shower door leaked, wifi was not free

rooms, loved the pool and the hottub

hot tub is nice and pool is a good temp as well

location. cleanliness. gym.

if we were able to stay longer and the pool and spa were open!

roof top pool.

only 1 bar of soap in bathroom over 2 nights. i like to have 1 bar at sink and 1 in shower.

the price was a bit steep but access to the roof top pool as an event made it worthwhile

the bed was comfortable, the bathroom spa-like, and the restaurant bar was so lively

breakfast was expensive but good and great service.

the room service food we ordered from the restaurant was also surprisingly top-notch

first time eating at the breakfast café

the price, staff, room service. food was very good and delivered on time.

st hotel coffee ever) loved that restaurant and bar open late

very helpful with us when we got there late with kids

the facilities are great - the gym, in particular, is world class

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.

pay for wifi? really?

you couldn't preorder room service

i didn t like how breakfast was not included.

the staffs were amazing from the room service to the reception staff.

the morning breakfast buffet, which had been free when i'd last stayed, now cost 18 dollars.

we ordered room service and i actually ordered a tenderloin by room service and it was excellent

breakfast was very expensive ud83dude29 they never came to clean the room, pick up trash or change

shuttle service to and from games, and private parking

in the morning about 800 or 815am though i was awoken by kids screaming and being loud

hotel provided shuttle service to our convention, picked us up for lunch back at the hotel, brought us back to the

disappointed no shuttle bus to new football stadium hope that u guys will be able to run shuttle service once

indoor pool and hot tub were great

ate at hen house down the street. hotel breakfast was pricey

no vegan options at breakfast and the bar closed early

for breakfast, we decided to eat at the restaurant in the hotel, and i'm super glad we did

terrible weekend service at the on-site restaurant for breakfast

didn't have breakfast at the hotel

gym was having some issues with flooding on one side not an huge crisis and i was able to use

great continental breakfast, spacious room, comfortable bed, friendly and helpful staff, and free wifi

the staff was supernice and helpful, the location is just great. the wifi is also good.

i loved i had the community pool and hot tub to myself

the pool area had two hot tubs so you didn't have to share with strangers