lovely pool and great hot tub

next door took away from the relatively unspoiled area, but my kids were happy

there's a guest laundry in the hotel, 2,50 for the washing machine and the same for the dryer

location, cleanliness, pool, laundry facilities, staff were friendly and responsive

the accommodation is clean, it has a nice pool and gym and the staff is very nice and helpful

beach is great for kids with the manmade cove that shelters and large waves

room was upgraded to higher category, we got early check in and late check out

room was upgraded to higher category, we got early check in and late check out

beach lagoon isn t great if u don t have kids , but it s still ok

breakfast restaurant prices were off the charts

staff and service, have young kids and older both had a great time

various pools and spa

kids were very happy about the water splash area and we were very satisfied about the service

although we were upgraded to a 1 bedroom ocean view and it was a beautiful hotel our kids and grandkids were at aulani so we walked to that location a few times during the week

kids were very happy about the water splash area and we were very satisfied about the service

at one point there were 13 kids in it

not a lot of things to do with kids in the very near vicinity outside of hotel property

need a roll of quarters to do laundry.

we were able to get 3 kids on the bed, but it wasn

all the staff from front desk, kitchen staff, bar staff, housekeeping staff, they were all exceptional

nice swimming pool, microwave and fridge in room, laundry available and free airport shuttle on the

great pool area to relax in

$24 in uber to waikiki for dinner - had laundry room, great shuttle service - perfect for night before

the hotel is clean and shuttle to the airport is included

airport shuttle and proximity to the airport

close to the airport with free shuttle

very clean, close to the airport, comfortable, friendly staff and late check out available.

things that i have to mark it down for are; (1) the great, fully equipped gym is only open from 0600-2200hr, meaning those who are catching early morning flights are unable

breakfast was a nice surprise ,transfer excellent ,room big and quiet,staff helpfull and friendly

laundry on site and proximity to airport. free shuttle!! and breakfast!

jacuzzis at the pool area were amazing

location is convenient and close to food options. pool area was nice

inspired food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

great location near ala moana. great swimming pool and jacuzzi.

at the hotel, and i must say our experience was marred from the moment we encountered chris, the bartender

pool area was really nice

the pool was clean with good sunshine

i liked the that they don't charge you for movies and they have a playstation3 and games the kids can play without being charged 11-20$ each like most other hotels

breakfast was very good,filling & affordable. the fried rice special was my favorite.

the kids and adults liked that

only problem was the heated spa was very busy and my kids couldn t use it at all

gym is very tight

didn't really get to swim in main pool as there were too many kids

the room service lady was very polite as well, and we saw her several times in passing through the

we showed up early to park our car but they informed us our room was ready and allowed an early check in

service was not the best. no spa. no shower at the gym.

there are no towels or water available at the gym

at the outside bar could be a bit better but staff, room and everything was really great

staff are incredible and had early check in, so thankful

the pool area, hotel scent, the staff were exceptional!

excellent facilities including 'do your own laundry'

- decent pool and gym - $23 onsite parking - staff were always cleaning and wearing masks - daily housekeeping avail

the amenities provided: water fountain self service laundry ice machines luggage storage

good pool

laundry facilities were great

the beach was very nice and the private pool and bar in the second floor was a huge plus

lots of pools, oceanfront, a great variety of restaurants and shopping all in walking distance

great experience and great for families with young and older kids

there’s a lot to do for kids

food round the main pool bar in the centre of the complex not enough variation on the menu

convenient location enjoyed the gym and pool facilities

the staff couldn't do enough to help you and the bar in the hotel was ran by a gentleman named earl who was great fun to

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

i loved the guys at the valet parking and the guy at the bar on friday and monday

also as i brought my 4 year old son, pool at the hotel was a big help whenever he felt like i could bring him there to release his extra

pool and gym whilst small in size, serves their roles adequately

was no hot tub, guest self serve laundry as stated on booking

location to buses on kuhio st. poolside barmaid was all smiles. good gym. simple & sweet set up

the gym and laundry were good

the hotel would be ideal for kids in their 20s wanting to party

from a pool to a coffee and snack room, the facilities were lovely at la croix

502 was right above the pool so quite noisy at times with kids in the pool, so suggest a room higher up

breakfast was good! room service was great and staff were really nice!!

it was perfect to send the kids to while being close to watch them

great front desk and bar service

pool was lovely

kitchenette with cooking tools.

the suite had two full bathrooms and a small kitchen

love that they have a little laundry room on each floor

the laundry machine available was old and dilapidated

laundry on site

pool was relaxing

privacy, room was spacious, shower was excellent, air flow through the windows, beds comfy, pool

only drawback is that it had a kitchen area but no kitchenware

kitchen cabinet doors were coming off their hinges, the balcony door didn't lock, so had a small

minimal amenities eg no laundry room or options for food overnight. only one restaurant onsite

and the pools and hot tubs was so clean

kids enjoyed the pool

it was right on the beach with on site restaurant and bar as well

good size room, located close to great restaurants, good size pool, beach access

they were at least 10 kids in the room

the style of the hotel , having laundry

pool so tiny

the bathroom was a little dated and small, pool is quite small best for kids only.

parking attendant was awesome and i like how the bar was next door

kids friendly

the bar closes at 8 pm.

spa was average. not good value for money

spa was always booked.

in spa services-very expensive

erlooking the pool) and unfortunately the balcony was very tiny, only wide enough to stand on

only complaint was that it took room service more than one hour to deliver wine glasses

beautiful rooms and pool and walk across the street for beach access

washing machine laundry room

continental breakfast, there sister restaurant across the street has a restaurant that offers breakfast lunch

location, early check in available

oceanfront balcony, great room service, rfid bands that you can wear to pool, beach access, small mart where you can purchase

i loved the infinity pool - adults only and the edge bar

the location, gym and pools were all great.

wifi too slow, definitely would not be able to work if i needed to.

also, no secured wifi--got a virus

on one of the week night, there was a live pool party at the sheraton property close to our room

location, friendly staff. no room service, i believe it s the same across all hotels.

no kids

pool, beach, dining, ambiance, activities and service

also doing laundry outside

clean. regular room service

clean, room service daily

large room with multiple beds & tvs and full kitchen

laundry on site helped with wet beach clothes

pool and spa were perfect, especially after the marathon

early check in was great! christeann was super friendly and hospitable.

to get a super early check in and baggage storage on check out

such a nice vibe and lovely rooms. nice pool area, feels like paradise!

this means not as many families and kids

live music nightly and then there is another restaurant below that serving great, inexpensive breakfast and lunch items (i don't know about dinner) and drinks

gym was well equipped

, nicely decorated, great restaurant and coffee shop, nice pool area

breakfast wasn't included

great bar and pool area as well

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

the size of pool was small

the rooms are comfortable and spacious, we had a double for a family of two adults and two kids, balcony with partial sea view

location was exceptional, the pool while small, was enjoyable

the small gym and small pool.

location ok early check in accepted (2 hrs before scheduled )

the kitchen is perfect so that you can make your own meals and not have to eat out all the time

wifi almost non-functional.

checked in late, at 11pm, and the hotel didn't provide the wifi password with my key card

the apartment had a little kitchen that we loved and it was very very clean

location and breakfast was great, you also have access to free beach chairs, umbrellas and bodyboards

bar and restaurant on first floor but no noise heard in room

no breakfast

only one towel bar and 2 hooks

dj at night so the bar is crowded and the music is awesome

the pool was nice, wished it had a hot tub

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

kids loved the hotel pool

is a disaster, extremely low water pressure gym could use more equipment small swimming

the pool was not my favorite

balcony, spa and some restaurants closed due to covid however $42 a day resort fee still charged

if my kids were still small, i d stay somewhere that actually caters to children and has plenty of

people reserve them with towels so early in the morning would highly recommend if travelling with kids to look for other accommodation

loved the veranda for breakfast and the area under the trees for drinks

would avoid going during the australian school holidays in january as there are simply too many kids in hawaii at that time of year

room service does not show up in 4 nights stay

my kids liked them

great choice of activities included in the price as well as wifi and remote wifi dongle made available for guests free of charge

the gym facilities were good too

the pool area was very nice and relaxed, and the beach is only a short walk away from the hotel

in the hotel to check all there facilities, everything was beautiful and high quality from the gym with peloton bikes and the beautiful pool and jacuzzi surrounded by a lovely landscape, the

pool, gym, coffee shop, pool bar, staff, room, location

they also have a nice salt water pool + hot tub right behind the bar that you should check out

big room and comfy bed, try and get a balcony in the sun as we had a shaded one, pool can get pretty busy so get down

amazing hotel very relaxed great amenities and loved the music at the pool bar

view from room. pool area.

the pool area and restaurant were great

room service/ menu availability.

a little outdated, tv options limited - you have to pay $20 us to watch a movie or even a kids package

the surrounding areas is fine including deck chairs, bar and spa

there are a lot of small food trucks eating at base of hotel for dinner and a active restaurant bar 1 block away that smelled great when i drove by

kids loved hiring a new dvd (included in price of room ) each night

a couple times i sent my kids together and followed them on the next round so that we could move forward with the day, or

we were allowed an early check in as we arrived at 6am after a 10hr flight

hotel is really close to the beach, nice rooms and breakfast to go was great

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of the many we used during our stay

the equipment in the gym was limited

pool was warm

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of the

lobby bar opens too late and pool bar closes to early

+ the wifi was so slow like as if it didnt exist+ it took almost 5mins for front desk to pick up my

no kids running and splashing around or yelling), the pool itself was a major disappointment in terms

3rd floor pool area and bar was amazing so much space and fantastic views of the ocean

resort activities, gym

beach and especially if you have younger children like ourselves the beach is the best spot for kids swimming as it has the rock wall and water has no waves and is 4ft deep