pool and hot tub currently not available

cleanliness and paid breakfast...

did not eat any meals, but the restaurant looked nice and the breakfast bar looked good.

didn’t partake in the breakfast; however the hotel was clean and beautiful

it has a bar in the lobby and the place is very nicely decorated and inviting

only negative was pool was not open first night but otherwise all was great

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

the breakfast area was clean and had a lot of natural light

the breakfast closed too early.

unstable wifi, breakfast hard to swallow for europeans, fresh fruits were rationed.

beautiful clean large rooms. comfortable beds. nice pool for younger kids.

the bar tender was not very friendly. at all really. but everything was great!!

bar area closed at 10pm, which was early for a friday night

location and pool for kids

room was quiet except when the little kids upstairs were running in the hall.

the quality of the breakfast could have been a bit better.

not sure who all uses the back parking lots, but looked like people do carpooling

pool for the kids, walkable to shops/restaurants, breafasts were better han other motels

nice pool

breakfast was fresh and varied, clean and presented beautifully

clean, updated, nice pool, great fitness room

pool water water was too warm for lap swimming and water was cloudy

is under renovations so there was no pool and a little rm for a bar

early check in was great

scarded hair ties, etc) and there was

breakfast is something you could improve on

price. location. breakfast.

excellent breakfast and it was a bonus to have the happy hour

elliptical machine in the fitness room is not working correctly

it was a nice place and really enjoyed the pool and the free breakfast in the morning

pool and hot tub working, spacious and comfortable.

the laundry machines take forever

kitchen had no oven

full fridge, great comfy king bed, nice kitchen

the kitchen was well equipped

waterpark/spacious rooms/kids stay free

waterpark/spacious rooms/kids stay free

s was most of the guests in the hotel) it would have been nice if the hotel had offered a shuttle bus to the venue and back to the hotel

6 years old (it showed on the rule board) but a lot of parents doesn't care and let their young kids even babies playing, splashing and jumping in the jacuzzi and the pool guards seems doesn't

hot tub & pool

the first 2 hotels that my husband picked were very disappointing and their idea of breakfast was kids cereal

pool, beds, location, breakfast were all wonderful

the location to the alliant energy centre and free parking was very helpful

pool, exercise room and hot tub

and helpful staff, hot breakfast, 24 hour coffee, clean room, easy to navigate television, computer available, hot tub up

location, good size suite, comfortable bed and unique breakfast items.

breakfast bar was nice

the pool, hot tub, outside seating areas, and fire pit made relaxing at the hotel very pleasant

from the staff at the desk, to the breakfast team, to the maintenance workers

the staff was super friendly from the front end personnel to people that made our breakfast

the breakfast was spectacular. beautiful room and great service. i really enjoyed the stay.

breakfast, comfy bed, large pool area with hot tub, and good communication via text with staff

quickly parking filled up even at 4pm

superior breakfast, super nice rooms, and large pool.

nice and clean room the swimming pool the gym staff very nice

we were looking for a kitchen, but only microwave and refrigerator is available.

breakfast was ordered at a window and was served hot

clean properly and has all the amenities including iron, hair dryer , mini kitchen, fridge

rooms with micro kitchens

one a pool and two checking hallways for the smell of pot and noisy neighbors

the pool and hot tub

great breakfast

lots of kids using poll but it was the weekend.

parking

to use laundry but no quarter machine and front desk didn t have extra

wayfinding to the gym

desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

minor but worth mentioning. pool was heated, yet seemed pretty cool for my liking. i'll survive.

the gym and pool were excellent too

the pool and pool area was clean and at a good temperature

the breakfast bar was very good

also the dining experience at the restaurant downstairs and room service were fantastic

room service and meal was better than going out to a restaurant it was delicious beyond my

excellent continental breakfast. comfortable beds. totally updated. fantastic!

the bar has some great people there

room was clean, bed was comfy, shower was really hot and really strong, liked having full kitchen in room and the price was right

breakfast could use more gluten free items and i really hated having the tvs blaring

the breakfast had a nice variety of healthy options as well as kids favorites

full kitchen and separate living room

separate bedroom area, the kitchenette and free breakfast. also nice showers. (water pressure)

breakfast not available due to renovations.

and responsive with whatever i needed, whether it was an extra blanket, more coffee, or using the fitness center

mmm idk the breakfast was just ok

breakfast was good

great price, very clean room, comfy beds & breakfast was also good.

unfortunately, we did not have time to use the pool, hot tub or exercise facilities

very clean. evening check in staff was very friendly. breakfast was good.

everything was perfect including the healthy breakfast choices

wow! really nice breakfast bar. great options. very fresh.

pool was perfect size for smaller kids and warm

breakfast was all fried.

they have terrible breakfast

big parking lot with good lighting

then pool and spa area were great. they had an exceptional breakfast in the morning.

no enough towels and the pool

we had a 4am wake-up call and the kids were still running the hall and screaming at 11pm

breakfast,swimming pool

good staff decent breakfast comfortable room,

one breakfast good; one mediocre.

the breakfast was excellent each morning. the basketball hoop in the pool was fun.

the evening bartender was caught up talking to much and was making beverages wrong

food and bar was great the only downfall was no pool but that was more my fault for not checking when i read

great location, clean facilities and even a great gym. fantastic staff

great hotel great bar and greats restaurants

best hotel gym

friendly staff, clean room, great cookies, shuttle was an unexpected surprise, great breakfast.

super friendly and helpful staff, including the shuttle drivers

also, free shuttle to the airport is amazing

they offered a shuttle service to downtown sites that we used 4 times.

location, parking, spacious room, gym

excellent gym, friendly staff, very clean

room fascilites pool breakfast all fab

amenities such as the gym, the hot cocoa bar and coffee/hot water.

amenities such as the gym, the hot cocoa bar and coffee/hot water.

excellent if you go to see your kids to college

but augie s bar is very nice and good place to watch sporting events

incredible ud83dude0d room service was very quick, and my partner and i had a great conversation about formula 1 with the

the spa and workout areas are nice though

bar and restaurant as well as room service terrific!

also, while room service has an amazing breakfast, there aren t dining options to sit before 11, like there

breakfast could improve a little. maybe biscuits and gravy.

breakfast was excellent

bar barely opened and when it is you wouldn't know it

it was a bit loud a lot of kids running around the halls.

slamming doors, we used the stairs and kids running down the stairs and it sounded like the building was coming down

breakfast, kind staff, flexible check-in and check-out, location, gym, pool

it was like our own private gym and pool

best hyatt place i have stayed at. the room, staff & breakfast were awesome!

a little time of our evening at the bar downstairs socializing with other guests, the general manager and the fill in bartender that

shuttles to and from epic were a little disjointed

didn’t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

quick checkin. clean room. friendly staff. decent breakfast. overall excellent experience.

and i love the pool area and outside sitting

road noise. gym needs maintenance.

breakfast was simple but good

appetizers were excellent! continental breakfast was very generous and tasty! great location!

it would be nice to have more than one shower around the pool/workout area.

airport shuttle, good gym, good size room, when airport shuttle was not available they arranged a lyft at no charge

room service was excellent and having a starbucks in the hotel was convenient

amount of kids playing on the elevator unsupervised and i didn t know i needed to fill out a slip for

hot breakfast and we didn't get in till almost midnight so i was allowed to do a late checkout.

room adjusted to the temperature quickly, bed was comfortable, getting ice was easy, there was a pool and fitness and shower was for the handicap too (someone like me who is able can sit and shave

staff was fantastic and the breakfast was great

location ,breakfast and pool and hot tub

it was very nice and had a great pool and workout room.

the bar area was very nice with a view of the capitol and a nice breakfast in the morning

room layout & comfort. room service

ere are rooms opening up right to the pool area)

very clean and accommodating, the in-hotel bar and restaurant the post was great too.

i also used the shuttle to the airport and they were very accommodating too

room was ok but nothing special did not like: breakfast not good ,had very limited food choices (kitchen could prepare just 2 dishes);+ plus sparsely provided, limited platters of cheese,

overall excellent. very busy on a friday night with the bar upstairs

ac kitchen lounge staff were exceptional with their humbling services

we didn’t realize there was a bar and restaurant on the top floor until we had breakfast the day we checked out

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was closed

for mom and dad, great view of lake monona, staff was very responsive, food was good, appreciated pool and fitness center, location allowed very easy walking access to downtown eateries, shops and

very expensive due to graduation weekend. would have liked to have had room service available.

have stayed here many times before in the past) was that you no longer do room service

kids loved the pool, while i used treadmill

room service was fair at best

also, i've stayed there twice and the restaurant seems always closed except for breakfast

the shuttle was great and the staff that was driving it was extremely friendly and kind

cool hip design with nice bar and restaurant space and comfortable room.

the made to order breakfast was a nice way to start the day and everyone from the desk clerk to the matron and food

good location, shuttle was excellent

pool was cleaner than most hotels in my experience

breakfast was included in stay and good stuff

i also made use of the gym and the pool, and they were in great shape

but there is no kitchen so to be expected

the most comfortable bed ever....loved the modern vibe....great gym and pool

parking on site

stay so she upgraded room and sheridan club with free breakfast and appetizers, and snacks, free shuttle downtown, huge, gorgeous plush room, absolutely perfect anniversary getaway

well done lobby and great staff. check and parking is great.

you could tell that the bar was understaffed

there was a shuttle to take you back and forth to the alliant center for the quilt expo, i was not aware

breakfast is barebones

go to the breakfast but my wife did and said it was pretty ghetto

wonderful breakfast options

location, continental breakfast, pool, clean hotel and friendly atmosphere.

great staff good breakfast was a little upset that tat hot tub did not work

we really enjoyed using the pool and hot tub!

room was ok, breakfast was ok

didn’t find the breakfast to be appetizing

rooms are big, free roll-away bed, breakfast, pool open until midnight, clean, newly renovated

the breakfast was amazing - the bed was the most comfy i've ever slept with - the room was huge and

nice pool and gym facilities

about having my 2 rooms at least on the same floor like i had requested (i have a large family, 5 kids under the age of 13, my husband, mother in-law and myself) she told me she wasn't able to and

good staff nice guy in the kitchen breakfast area!

gym was fresh, clean, well equipped

great breakfast selections, good bar and dinner service, fresh well equipped gym

liked the rooms and the heated pool

pool was great, beautiful hotel. clean and nicely updated

gym had no cups to get water

excellent venue for kids, the pools include basketball hoops

warm salt water pool was perfect

just picked a weekend with a lot of kids events. not the hotels fault

staff was friendly, pool was fun for the kids, breakfast was decent.

my kids and i were comfortable and the staff was very nice.

we still had breakfast and it was made to order with mask and social distancing.

gym in the facility, rooms okay

breakfast was amazing

yes was clean they breakfast was really good

breakfast was good, room was as stated

clean quiet nice kitchen set up

breakfast could’ve been hotter

good breakfast

spacious room w/king, comfortable pullout sofa, desk, kitchen - everything needed to feel at home

the buffet breakfast included eggs and bacon

bed was comfortable we were able to get early check in

the gentleman with the kids was amazing

very noisy and kids runn running back and foward

music was blaring, the residents were sitting in their lawn chairs in front of their doors and kids were riding the scooters up and down the walkway on the second floor

young kids running around property unattended

how clean it was kept, the continental breakfast was delicious.

the pool was wonderfully warm, the jacuzzi hot

excellent value with a great breakfast and health spa amenities (pool and hot tub).

front desk service, ample breakfast, great water pressure, peloton in the gym, and a good complimentary breakfast

the pool and the rest of facilities were perfect for my family

decent wifi spacious rooms

very disappointing for all especially the kids

trash blowing around in the parking lot and grassy areas

we loved swimming in the pool, and the fact that it was so close to east towne mall and really great restaurants

breakfast and free wifi

the hot tub was closed, the pool was closed

nice breakfast

breakfast menu ☹️ could be a lot better. need eggs bacon sausage. juice.

floor was very sticky, noisy bed, ac was very good but dirty, false advertising about having a pool table on property according to the front desk bever was one, price was very expensive for a

breakfast was fine

the breakfast was delicious. my husband enjoyed the pool and hot tub.

staff was friendly, rooms were clean, and pool was great! i d sure return!

close to where i was going. nice pool, clean

given the pandemic, breakfast was ok. the staff were efficient and friendly as they served us.

not the best 1st impression when u see 2 trucks in parking lot jacked up with no front tires

my room was upgraded to a room with a huge spa tub

great pool/jacuzzi. laundry, printer, breakfast.

location, cleanliness, breakfast, pool and pool area

indoor pool/jacuzzi and gym

breakfast options were slim

good breakfast, nothing extravagant, but they have cranberry juice now

the breakfast was fine considering the price we paid for the room

ate breakfast toward the end of the time frame and had little to choose from.

free breakfast was of limited vatiety, but what do you expect for free.

the breakfast is more than basic, it has muffins, banana, apple, cream cheese, butter & toast

the plan was to go to the badgers game friday night and just let the kids swim all day saturday then return home sunday

excellent gym, and the staff were brilliant.

didn't work in gym tvs didn't work some channels set to spanish and couldn't change really small trash cans no

hotel bar is small with no entertainment

was very helpful, the pool was the perfect size/depth for younger kids

was a lot of noise from upstairs--maybe kids

everything you need from gym pool laundry service to good breakfast selection

liked the remodeling and great breakfast

hot tub & pool area was so nice

had pool and hot tub to ourselves both times in there

the pool/whirlpool area was clean and lovely; open from early to late

the breakfast lady was exceptional.

kids running up and down the hall late

minor complaint was when two little kids used the whirlpool without their parent next to

clean. easy access. nice parking. pleasant staff.

there was no real variety, no kids meu like pancakes, waffles, french toast

breakfast was really good

pool cold

the only thing about this hotel was the pool.

pool, andd outside accomadation with a open bistro

accessible, swimming pool is fun, room is spacious and quiet, also offered free bottled water which is a

breakfast is ok

the cleanliness, services included, breakfasts, price but most of all the staff.

appreciated the pool and the gym

friendly staff, clean, great breakfast.

the pool and hot tub were not available for use while we were there

breakfast was disappointing

didn’t get any breakfast were we supposed to? we had to order and pay for ours around 10a

lovely room, nice breakfast, pool and fitness center were first rate.

the pool

breakfast is even greater beautiful rooms close to casino

no wifi in my room

close to casino

clean room, had wifi and fast check in and out

courteous and respectful, professional in every way , accommodated our every whim, close to the casino

pool and breakfast were great

price is right and loved the pool

pool was nice, breakfast good and a variety of choices.

pool was still open in september

staff and the large verity of food offered for there complimentary breakfast

the swimming pool hours were open early for my early rising kiddo

the pool area was always out of towels

pool was actually warm and open until 11 pm

thoughtful staff.. exceptionally clean.. very comfortable beds.. good breakfast

the pool area and hot tub was nice also

the space was perfect and appreciated the kitchen to be able to have meals in the room.