was excellent, the staff were friendly, the pool area was amazing, the room just right, and the location was perfect

i was mad that i didnt use the gym and pool

the room had everything we could need, including towels for the beach and the breakfast was great

great breakfast, very modern hotel overall. super easy check-in. great location.

the ambiance, location and gym.

massive thanks to winsmery and almu who made our stay all the more pleasant with a bonus of an early check in, not guaranteed obviously but we were lucky

alex at check in assisted to get a fairly good early check in and the lounge area to relax was very comfortable till we were able to settle into

the gym could have used some upgraded equipment.

there’s no amenities besides a gym.

rooms with a rooftop bar which can be noisy on weekends

pool and gym were nice

food a bit on the expensive side and restaurant and bar empty so we ate elsewhere.

the pool is nice, the gym is nice, and so is the library

the bar fridge does not work

beautiful hotel! relaxing the pool wasn’t over crowded

gym pool

didn't have a bar or restaurant

no room service after 4pm. bar only open on weekends.

location and facilities. guest laundry with contactless payment. starbucks indoor.

did eat at the bistro bar for dinner and breakfast (not included) and it was very good

the foyer was spacious, fast wifi and there was a helpful gentleman at reception called mario who helped us get a really good

i managed to get and early check in at a minimal cost and got a complementary late check out

wifi, though it was free, was completely useless across the entire hotel

no business center access to computers and no laundry facility.

facilities such as fitness center and swimming pool are terrible

fi - wi fi sporadic on 17th floor and complimentary

the house keeper will wakes you up instantly at 8am, and it's a nightmare if there are kids next door

it was okay for my wife and i, but my kids never asked for refills but they kept coming

room service food was very expensive and not very good. lobster blt soggy and gross..

great staff, pool, gym and food. rooms are large with great beds.

ut room is dark at night), huge pool, nice hot tub, cool gym & basketball court, very family friendly

the omelets to the deserts we ordered we're up to standards - room service was also on point

the room service food was delicious, it was obvious the food was made with great care and attention

room service isn t always available

room was comfortable and great room service/cleaning

facilities for the kids on the 19th floor

swimming pool is too small and outdoor which is very hot during the day.

the pool was closed for construction, they lost our car in valet

mini bar is not so nice in the sens that you can not see if the water is still or sparkling

enjoyed the breakfast restaurant and bar which were conveniently located on our floor

gym is ok, nice

loved the pool area

the drinks at the bar were fantastic, the breakfast was phenomenal, and all in the most beautiful setting

40 pm and they could not help with an early checkin we had mentioned having 2 kids, but the sheets and blankets were not in the

everything was great. really nice rooms, nice staff, clean, great pool and restaurant!

gym was ok for a hotel gym but the staff were very friendly

room service was amazing

the meal i ordered from room service was not good

the pool is absolutely gorgeous

we would have appreciated a little flexibility considering we had little kids with us and our flight had been delayed

events, the kind of people circling incide the hotel are not compatible with family with kids

for a family with grown up kids

5 stars hotel with too many facilities such as the restaurants, gym (even crossfit box), bars, rooftop and direct lift access to brickell city centre, balcony from (+) gym was more than adequate, dare i say good (+) the gym, spacious and modern (+)the pool & gym , also how well kept the rest of the hotel was. (+)location, big room, great gym and the balcony was a bonus (+)loved the gym and how close this hotel was to all the restaurants and shopping (+) great gym and restaurants on property (+) i also liked, we saw football at quinto and i enjoyed the gym (+) everything you need is in the hotel: gym, swimming pool, shopping mall and even a delicious restaurante called quinto la

more family oriented which i did not expect so many kids at the pool

ss than 30 minutes)

the grilled asparagus was good from room service

specially with kids don t even think about it

staff in bar and restaurant v helpful and friendly

my kids breakfast and the destination

delivery of room service was not up to the required standard, ie: breakfast in bags.

no room service

room however room outdated outside furniture broken only great thing was the view big room and kitchen and bathroom size

with my 2 years old boy, the dishwasher for any reason didn't fit into the space it have into the kitchen, so the rough edges was simply out and could cause a problem to the boy

to the pool in the morning and there was a bar but no bartender

had reserved a two-night stay in a three-bedroom apartment with a kitchen, but when i arrived, the staff handed me the key without informing me of any changes

i also liked the amenities and how clean the pool is

new and let me tell you, the whole staff there was an extreme let down, from their spa staff, to the front desk and so on

it would ve been nice if the rooftop bar stayed open later than 5.30pm.

in brickell, i liked the kindness of the staff at the reception, the doormen, the staff at the pool bar, the cleaning ladies

gym and pool was nice

great bar and jenna behind the bar was awesome, a real character, everybody was very nice and

swimming pool had towels available to borrow and the pool was a decent

we arrived early and they allowed us to have an early check in

pool area is a little small.

the lobby bar was called wxyz and for just $11 you can have a tasty bacon cheeseburger and their apps were

lovely open air balcony by the pool and gym, located on the 6th floor

disturbing sleep) 6th floor water fountain is in the pool area and not directly connected to the gym, thus if you want to work out at late hours

cleaning and room service were perfect, loved

lovely outdoor pool; awesome views from bar on top floor; hotel within close walking distance to the brickell station for free metromover

bar is only open until 11pm, walls are really thin so you can listen people in the next room but

the bar staff was friendly and ever accommodation was made to ensure a wonderful experience

they had an awesome pool for the kids and for the adults

had a great view the room was amazing and relaxing they even gave my a bottle of champagne my kids love the room and it was cozy and spacious enough for them to play hide and seek it smelled

very nice staff at the restaurant to the breakfast, our kids loved it

they had an awesome pool for the kids and for the adults

a gym near the pool

the hotel is easy to find, clean, comfortable . nice staff, kids liked.

a better room service and laundry service

nice pool, gym and bar area

it provided everything we needed; breakfast, laundry and more

pool and business centet

superb personnel, awesome common facilities, bar and restaurants, bar is specially comfy.

information about anything in the hotel

the bar and breakfast were very good and we had great drinks and food here

gymn

ich in my opinion is ridiculous assuming we are paying for those services in the

pool area close pretty early

restaurant & bar is perfect, you don t need to think too much for looking a place to eat

staffs are very helpful, spa is great

drinking water supply in the room, no room service for my room on 32nd floor, even basic things like room slipper is not provided

pool and rooftop bar closed at 7pm - should be open much much later, drinks were $20

good gym

nice gym

good size complete gym (no bench press) but enough dbs

rooftop pool was so nice

not family friendly. not ideal with small kids

offered to move our room but failed to notify which blocked our wifi in computer

staff were very nice, the rooftop bar and pool was a lot of fun, and the room was

great breakfast ud83dude0b lovely hotel and brilliant staff.

enjoyed my stay christian on the front desk was a great host and kind enough to allow an early check

the location and pool were phenomenal!

the pool area and great pool to swim lengths in the morning

pool service and concierge!

they even went the extra mile to get me the wigan v southampton match on tv, the bar manager using his own personal access code to get it on screen

gym

the room was clean and has a kitchen

location and laundry

extra free dinner mon to thu and convenient laundry at the hotel

breakfast was good, staff was friendly, room was super nice and very clean.

the suite was super clean, organized and the kitchen is

the rooftop pool is pretty

there is also a gym

room was good and nice pool area. breakfast was good, friendly staff

loved the location. loved the pool

the room and the breakfast

it's in the middle of nowhere... n it's short staffed when it comes to the bar and dining.

breakfast was not really breakfast, a bar to go inside of a brown bag along with an apple

excellent bar service and front of house staff and valet service

swimming pool

cleanliness -- overlooked the pool. very quiet.

location spot on, friendly staff, excellent rooftop pool

the pool was great

fault anything , breakfast staff , bar staff and the location was fantastic would definitely stop there

access to the pool. walkable to the beach. staff very friendly.

property was great, loved the rooftop pool, the staff was so friendly and kind

the location and the pool and bar area were beautiful. also lovely views from roof top.

work everywhere and although we booked rooms for 6 people we only got 4 breakfast as apparently kids don’t count

the gym

noise came from the gym

the pool is lovely, large palm trees provide 50% shade, nice furnishings and landscaping

maybe first room shoulda be sound proof for the bar area times

awesome happy hour, open bar for hotel guests. and a great location.

nothing. best value, location, friendly staff and great restaurant bar downstairs.

nice clean hospitality and, the bar is amazing.

tisha the bar tender and chad davis made me and my sister michelle stay at your hotel wonderful