the pool was open and an nice addition to the available facilities, i went in once but was a bit cool

if anything perhaps add a few more comfortable chairs in the bar and lounge

inadequate wifi

grounds were surprisingly large and well kept car parking was plentiful

she was very busy running reception, bar and keeping customers happy

setting, lovely big comfortable room, friendly helpful staff, great bar and fab food

the surroundings are beautiful and the kids loved to play in the gardens and swim in the pool

the surroundings are beautiful and the kids loved to play in the gardens and swim in the pool

checked out and used the pool which was lovely

e kids love it), great and friendly breakfasts and location near bradford on avon which is a super

plenty of parking around the back of the hotel for guests

just about everything. breakfast always good. most staff are amazing.

pleasant atmosphere, staff friendly, parking, location, free wifi, reasonably priced.

has had a early check in possible, very amazing reception and treatment, kind and lovely staff, very good

great cooked breakfast, i had the veggie breakfast. i enjoyed the antiques stalls in the market.

able to accommodate my particularly early check in request which was hugely appreciated

young lady working both behind reception and in the bar was outstanding and very helpful

very good value bar prices too

they also accommodated us when we asked for a late check out

bar had a good friendly atmosphere for watching sport

no -one to carry the bags, no greeting at the door, restaurant service terrible, bar service

place is beautiful, the service and attitude of the staff impeccable, the spa and gym facilities great

spacious, great spa and great cottage accommodation for whole family with en suite bathrooms for

we very much enjoyed using the spa facilities especially the hydrotherapy pool and the steam room

limited menu e.g room service menu is the same as the brasserie menu

comfortable beds - spacious room - beautiful decor to room & traditional bathroom - early check in - free parking with plenty of spaces - quiet village - lovely open lit fire to pub -

good food dinner and breakfast, cooked fresh and a good beer of with the dinner

comfortable rooms with good facilities, good wifi

good sized room, off street parking and quality home cooked food.

good snack in the evening and great breakfast - fresh and tasty

great room, fantastic evening meal and breakfast!

hotel, though the outdoor pool is camera-free, which stopped us from taking good pictures

the outside pool was beautifully heated and the facilities nice

had a great stay and made full use of the excellent spa facilities, the gym and breakfast

long wait in reception for check-in. kids in the spa area - i.e. the pool

the spa facilities and rooms are amazing

the beach bar was inconsistent with the hotel and nosy dogs in some of the rooms.

friendly staff and very accommodating with both kids and the dog

everything rooms stairs character sun room breakfast room

the wifi was rubbish.

great location, beautiful rooms and a nice breakfast

service at breakfast was slow. wifi not very reliable.

lovely breakfast

they gave us an early check in and late check out

the tv didn t really work so we couldn t access room service menu or chromecast

breakfast slots also limited

everything was great. the wifi could be better since the connection was not solid.

while location, facilities, breakfast and cleanliness were all great, the standout here was the staff

the breakfast was excellent, and if you were still hungry

at 8pm after a long working day and extensive travel to find that the restaurant was closed, no room service was available

the bar was a lovely addition

we stayed here 16 years ago and wanted to bring our kids (14 and 11)

convivial bar and great restaurant

beer garden overlooking the church with a big green area to walk the dog and a play area for kids

breakfast was delicious, we wished we had booked for dinner

the kids loved the homemade biscuits

location next to sally lunn’s and close to baths, spa and abbey

great staff, enabling early check in and storing luggge while we explored

room (14) was a good size for 3 mum friends, high ceilings, two sinks in the bathroom lots of space in the main bedroom

she also allowed us an early check in as room was available

) the location is 15 minutes walk max to bath spa rail station, a couple of minutes from the abbey, parade gardens, lots of restaurant options

me wife and kids all struggled to sleep with it

info misleading about cost of parking no info at booking re having to pay for wifi

room service were too busy to answer the phone or take an order

room service was quick and easy to order

the breakfast was fantastic

breakfast delicious

the bar staff were lovely and made drinks (virgin cocktails) that weren t on the menu which the kids loved

our reservation had breakfast included and definitely worth it, complimentary access to the spa in the mornings and evenings was perfect for us

central location, great room, thermal bath spa, delicious breakfast.

the bar staff were lovely and made drinks (virgin cocktails) that weren’t on the menu which the kids loved

the gym was nicely equipped and the breakfast had a variety of

the perfect stay, great location, comfortable room, gym was great and breakfast fabulous

breakfast was basic but plentiful, with lots of options and a waffle station that made all the kids happy

breakfast was amazing

location fantastic gym w see lol equipment new and quality

could here a bit of noise outside

food in the restaurant and bar were excellent but we did go out for breakfasts

get the free wifi but apart from that absolutely loved the stay, room was beautiful with a lot of character and

the food i ordered through room service was also delicious

everything was well maintained with amazing room service

the steak ordered through room service was superb!

dark pool area

no mini-bar just room service

no mini bar in room shower water pressure could have been better

the time slots for kids at the swimming pool.