the pool is only a very tiny and shallow pool. we chose not to use it after seeing the size.

excellent breakfast. bit noisy due to kids and parents attending a nearby hockey tournament.

room was nicely decorated and well equipped. breakfast was simple but had a variety of options

breakfast was great clean hotel friendly workers

there were men who were loud and yelling for their kids in the lobby and hallway outside my bedroom door after midnight

very clean and swimming pool, 100% smoke free inside..laundry is available

awesome clean big room, comfy bed and nice parking lot, handy having food and bar on site

24 hr coffee bar was a fantastic perk

comfortable hotel with amazing staff and hot breakfast included

breakfast wasn’t until 10am during the week

gym, pool are accessible bar and restaurant closed because of covid19 the staff was okay.

beds were very good, as well as the gym and pool

there is a pool with a hot tab and a gym

the bathroom, it would be good to have a safety bar in the shower, the light around the mirror lit the room but the mirror itself was dark

beds were very good, as well as the gym and pool

room was great, the pool and hot-tub where amazingly clean, the complinentary breakfast was a 10 out of 10

couldn't get wifi to work

i was quite fortunate to get parking spots within a short distance to the entrance

bar only open until 11pm we would get back from the curling we were watching and there was no where

pool and spa was wonderful

breakfast was great

were loud kids on our floor and although security tried to get them to quiet down, it didn’t work and we

breakfast was a bonus +++the man working at the breakfast was so friendly he helped me and my kids to make sure we are ok

the service was excellent and food breakfast they provide unbelievable

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

had to pay for 2 rooms for extra kids and split up family

kitchenette, and the free breakfast

you can enter from the 24 hr gym or a hallway that also leads to laundry

i was amazed to see a full kitchen

large indoor gym

travelled with 3 kids and the breakfast wasn't as expected

could hear the kids playing in the room from in the hall

some alone time away from the kids

pool and gym is closed ! why not information for the website?

very friendly desk staff and breakfast staff

very comfortable and the arrangements for breakfast were great, lots of variety ,and family friendly place

•our kids loved the pool •staff are very

everything was new. room was big enough for 5 (two adults, 3 kids). breakfast was great.

i wasn’t shown where the breakfast bar was so i followed the people

of breakfast options

all serving sizes) the hotel also welcomes outside members to use the gym and pools so there was swimming lessons happening when we were using the pool, and some

pool

had the king size golf view balcony

no room service at moment due to covid restrictions

outdoor pool facilities

don't think there was anything, we are from london ontario, so we had to take my husband and my kids ashes back to family in nova scotia, i hotel was ok

the location is close to the airport and the free shuttle service is a bonus

the gentleman who drove the shuttle bus, was light and fun and added to the stay

the wifi is really bad there

my kids rolled on top of each other by morning time

safe, clean property - nice staff - free breakfest - really big rooms - comfortable bed - the shuttle driver is really helpful and

the pool is heated, perfect for kids

gone through the covid(which has let up for a bit now), so i do not understand why the pool and gym services are still not available - as they are in most other hotels i have stayed at in

location cleaness great breakfast and friendly staff and service

convenient for families and kids

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

was a short stay, didn't have chance to use gym or swiming pool

the pool could be more kid friendly

breakfast

of covid you can only book a one hour time slot for the pool and it's first come first serve to book ahead of time

staff was excellent!! breakfast was awesome!!

the breakfast wasn't great.

i would suggest that the shuttle be available at an earlier time.

room size was awesome, i enjoyed with my kids at the pool too.

no exhaust in the washrooms. breakfast area was very chaotic

felt that was not clearly informed of pet fee or apparent mat charge.

the kitchen was nice to have, and living room / desk space in each room is a bonus

room, great swimming pool, convenient included breakfast service whithin the covid measures

isn't very close to the airport at all and the airport shuttle doesn't start to 6am so if you have an early flight to the usa you'll miss breakfast and

nice size laundry

little capacity at the pool

interestingly on a golf course

the pool area was nice and the water warm

good clean room excellent views of golf course and city great breakfast buffet

close to anything for walking to enjoy dinner and a drink, golf course should offer a special rate for hotel guests to golf in the

not receive room service from housekeeping for 2 day stay

they noticed how much our kids have grown and generously upgraded our room

check-out time was late enough that we had time to go out for breakfast before having to leave

had two kids and had to carry everything up to the hotel

i travelled with 3 kids no sofa bed in the family room we got.

the restaurant was closed! we really wanted to get room service, but we couldn't.

they asked us before offering nice gifts to the kids and the kids loved the toy gifts

open bar and included breakfast.

ildren welcome) with a live

we couldn t use the gym due to covid but we were very close to a lovely running route by the ottawa river

pool is very clean as well

enjoyed that this hotel had a kids rooms/arcade room

reached late and couldn t use the pool and game room we book the hotel for

pool rooms for kids & teens.

the children s room with the toys was not as fun as the kids were hoping from the picture.

without any warning they closed the gym for painting.

were nice, robes are a nice touch, breakfast was good

the lounge was lovely and the bar tender was very kind in catering, even though it was almost closing time

the wifi was spotty

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

the lounge zone for breakfast and snacks was very

gym and pool kind of disappointing but ok in general.

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be joined

the gym is well laid out

there for my 21 wedding anniversary and had young kids crying and yelling in the hall from 9pm ish to 10pm

there are laundry facilities and a great restaurant on the main level

swimming pool was great i really enjoyed it

wife and kids cycled to the history, nature and war museums, and the location was perfect

the kids enjoyed walking around the local area

kids always love their stay here - bonus pool and playroom, plus staff is very friendly when seeing

location is amazing! property is well kept and the restaurant and bar serve great food!

the spa and pool are okey, not great

water in the pool, too cold for kids.

the only pet peeve i had was the stores and the pool area closed a little too early so later night hours would be much

the front desk, resturant, and room service staff are very friendly.

loved the pillows and the spa tub

atmosphere, rooms were clean, staff were very friendly, breakfast wasn’t too bad, everything we needed pretty much included

staff was responsible and nice. always available to help. many breakfast options.

great location for walk into the city, useful microwave in the basement, good breakfast

the breakfast was good, but not really that hot. the staff was really friendly.

the breakfast buffet not worth the price, minimum choice... suggest to find something around.

service is great and the hotel has good facilities, with three restaurants, a gym and pool

suite, unexpected as it was an upgrade super nice pool and gym professional and friendly staff beautiful views, perfect

daughter noticed halfway home that her apartment key , gym key card and a leather fob were missing from her car keys

health club located in the lower level is great with a gym and a very big swimming pool

loved the pool facilities

we ordered room service and it was delicious and the waiter who delivered it was courteous and prompt

location, walkking distance to everything, very clean

in the hallway there was room service trays left out overnight and we check in at 3pm

good location. well equipped fitness center.

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

breakfast was a good selection and amazing accommodation for my egg allergies, thank you

really enjoyed the selection of foods at breakfast

hotel has a beautiful terrace bar that looks out over the canal and park

breakfast and the restaurant at ground floor were enjoyable

had requested early check in, and somehow the room was cancelled

-great location -impeccable rooms/housekeeping standards -24 hour gym

location, room, bar and food on site

location, clean, modern, good to have a pool, tasty breakfast, check out at 12, friendly

wifi and in suite desk area made it very easy to keep up with virtual meetings in between in person

kids love the pool but they didn't love had only 30 minutes there

great location, comfortable. nice to have a swimming pool

the queen suite with sofa bed does not have a kitchen

the room (kitchen suite) was clean, spacious and comfortable

it was great having the pool for kids when the weather was not good

the presence of a swimming pool and a gym is a huge plus

we found it difficult to get a drink in the bar as there were no staff around

minor suggestion- pool was a little coolparking was $35+ taxes per day.

very comfortable, clean room, great pool and gym on site

no bar service

enjoyed the mini kitchen and the very comfortable bed

the wifi speed is quite slow and frequently disconnected.

great wifi everywhere

the breakfast buffet was plentiful and kept being replenished frequently

breakfast much better then in other equivalent hotels we stayed at previously

holiday inn. we liked reasonable rate, clean, breakfast and canteen staff. nice gym.

we went with kids

we booked a room for 2 adults and 2 kids

dead bee inside room and dry leaves, given that 2 small kids along with us

there are laundry room and microwave, very convenient

the kids enjoyed the swimming pool

good breakfast, friendly staff, free parking, close to attractions, shopping, transit, and food

the kids loved the waffles

parking is tight. only 2 ev charging stations which were occupied on the days we were there.

kids would have loved bacon instead of sausage both days of our stay but everything else was great

kitchenette in room

the morning breakfast has a wonderful variety

the pool is open as is the gym, with pandemic restrictions in place

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

the bathroom and kitchen sink looks old and no breakfast.

adult only pool area after dark

view of downtown was beautiful, ordered room service at breakfast and it was devineud83dude07 staff was great help with our belongings im glad i didn't

excellent breakfast for what we paid. service was friendly and efficient.

had missed a water bottle in the mini bar that had been half consumed and then put back by the last guest

snack bar opened passed 10pm

swimming pool

no food or bar available - said they couldn't find staffing!

pool was closed due to covid

very comfortable bed - large room, very clean - cozy with a fireplace and a leather sofa - large spa bath + they had a free shuttle to the casino

location for visiting the casino

the breakfast was very good and the room was updated and looked wonderful

breakfast was first rate with a lot of choices, eggs, meat, bread, yogurt, fruit, waffles, juices,

- breakfast included - coffee available all day - free parking - they kindly accommodated an early check

was warm, the hot breakfast was amazing

the stay included a decent breakfast

called to order room service and the women who answered the phone was insanely rude.

restaurant in hotel and pool

pool close to city

plastic glasses room service doesn't answer the phone

gym closed

we were over joyed to find a laundry as well

breakfast was good, the staff were very friendly

eagerly assisted and arranged an early check in time as we were having an emergency which made the

poor breakfast

my only criticism would be that the breakfast area was too crowded with bus loads of kids

wished they offered some toiletries other than a mini soap bar and one mini bottle of shampoo for the cost of the room for one night

elevator and pool bonus's

friendly fun salt water pool welcoming friendly staff free parking restaurants close by fresh clean beds and towels early

we chose this motel for the the pool but it was too cold

out they had laundry facilities on site, which was a nice bonus

it has free access to a great gym and a swimming pool, which was perfect to have a morning sport session while my partner was

a fantastic gym and the continental breakfast was more than expected.

honestly i love everything but it would be nice to have the pancakes machine for breakfast.

location, facilities, breakfast included

your an athlete and require a good gym, this is a top hotel to go too, they aligned themselves with the local

we really enjoyed the spa it was a nice area to relax and disconnect

i like spa and sauna

the place was nice and clean. very friendly staff. awesome outdoor pool

the pool wasn't open

loved the spa area

wished that the spa area was open until 11pm instead of 10pm but that would be it

the room was nice and comfortable. the pool was beautiful. love the fire outside!

, tables are a little small for room service but well put together

the outdoor heated pool/hot tub

spa experience was outstanding! personnel very friendly and helpful!

comfort of the room, the friendly staff, the complementary breakfast ( simple but right what you need and you need to leave quick and early), the patio door

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

only 2 floors; well laid out; close to a good buffet: good breakfast on the property

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

they advertise facilities like a gym and a swimming pool but they were not available

customer - appreciate that the staff is still very friendly, the gym is clean and available, the rooms are comfortable and the breakfast is enjoyable

the value, breakfast, pool and most importantly, it was very clean.

quiet neighborhood, wonderful breakfast, fast internet, and so many power sockets

we choosed this hotel with the pool for kids and the water was so cold that it was impossible to used it

swimming pool

maybe leave the pool open to 11pmloki

a safe box, so i had to carry my handbag all the time while going down to the pool and even to breakfast

the free breakfast was much better than expected

the room was very spacious. staff very friendly and accommodating. lovely breakfast.

stayed here since 2016, and the elliptical machine in the gym has had an 'out of order' sign on it for 9 years

very nice , and breakfast was great

hot, sit-down breakfast, would have been ideal, but, unfortunately, is not available anywhere but home, at this

the big room and the breakfast

cleanliness and comfortabilty with excellent breakfast