the pool wasn't open

late check out at 1pm...thank you, the bathrobes!

we really enjoyed the spa it was a nice area to relax and disconnect

restaurant served delicious meals and sauna/spa were relaxing

loved the spa area

i like spa and it s close to promenade

the spa was wonderful and the staff was friendly

breakfast, no parking and the bed comfort wasn't that great all compared to the previous years that we've stayed

the exterior and parking could have been better. expected a bigger pool and spa tub.

wished that the spa area was open until 11pm instead of 10pm but that would be it

lady preparing the breakfast very nice, smiling , always ahead of our needs

breakfast was good location was ideal close to everything stores etc...

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

some guest where noisy but it's not the staff's fault. the breakfast room was crowded.

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once they

we did not take advantage of the pool or free breakfast but were definitely told about them

swimming pool was out of service

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

the value, breakfast, pool and most importantly, it was very clean.

clean, comfortable, great breakfast!

location, facilities, breakfast included

breakfast was good with too many options

the gym is available 24 hours

clean, the parking was free and so was the breakfast

really appreciated that the receptionist let us do a free late check out due to the interview through skype we had, on the morning the day we were leaving

great nice room and was surprised the pool was actually open with all the covid stuff i thought it would be closed but no it was open for

pool was open and we got a very nice room hotel room that ive never seen lile this one before 2

rooms are very comfortable. lots of glasses. enjoyed the pool. breakfast was excellent.

we enjoy the big large room and the pool it was comfortable and quiet.

really hoped i could spend some time at the hotel bar and perhaps buy a little snack and hangout with my partner

the public parking.

room service, prime rib was amazing

parking was a little tricky especially during the night when everyone goes to the casino.

view of downtown was beautiful, ordered room service at breakfast and it was devineud83dude07 staff was great help with our belongings im

ordered the same breakfast both days however noticed a difference in quality and quantity served between the two

the spa bath was amazing, and the complimentary soap and such was lovely

loved the pillows and the spa tub

the breakfast could have been a bit warmer.

breakfast was good and started at a earlier time

room spacious for three adults. breakfast good. staff were friendly and helpful.

pool was great for the kids to unwind

unfortunately the pool wasn’t available.

the functional kitchen was a pleasant and welcoming surprise

write up about the room from booking was wrong, they said the room had a kitchen but it did not

pool was great for the kids to unwind

the breakfast buffet was plentiful and kept being replenished frequently

great location so we could walk everywhere, a hotel with character, clean, friendly staff, great breakfast, kitchenette in a large room with a nice bathroom, affordable price, comfortable bed and

the room has a well-equipped kitchenette with a microwave and basic utensils, and full-length mirror

mine had two twin beds with a kitchenette

enjoyed the mini kitchen and the very comfortable bed

very comfortable, clean room, great pool and gym on site

but because the location is tourist entertainment oriented, on some nights there can be some bar closing time revellers that think you need a wake-up call from street level at 2 am

poor gym, no nice breakfast

the self servided laundry was convenient and helpful

it was quiet. great gym

breakfast and the restaurant at ground floor were enjoyable

instance, i didn’t know about the exclusive lounge on the fourth four for free appetizers and breakfast until we checked out

really enjoyed the selection of foods at breakfast

i liked the fourth floor lounge facility but it did get too busy at breakfast time

beds, fabulous location, quiet, gold lounge access was excellent for snacks and drinks, breakfast was good, staff friendly and helpful

elevator is a great asset, would be a challenge to get up four flights of stairs with kids

wifi was very slow

we booked a room for 2 adults and 2 kids (11 and 14) and this room really shouldn't have been included in the search results

middle east with different culture and they don't think live in a hotel not a home with a lot of kids

odour free room---lots of plugs

the pool was a nice bonus but the location is simply perfect for seeing ottawa

cafe laurier has the best breakfast sandwiches and coffee

excellent hotel. everything. loved the kids play area pool, services etc. everything

excellent place to stay amazing breakfast and great location to stay with family and kids

the gym was above and beyond expectations

gym clean with quick response to new toweels

little bar is too expensive

came in but we went into get something to eat and no one was around so it was easier to phone for room service

hours the pool was opened to.

the gym and pool looked really nice but we didn t have time to use

loved the pool facilities

clean room and clean bathtub, which made a big difference when washing the kids

we were happy with everything except that there were no bathrobes for children to down to the pool

of heavy wood from original design, difficult for me to lift, maybe not as friendly to seniors or kids

pool area not conducive for kids. pretty blah. but clean.

breakfast was not included nor was house keeping

great location and late check out

wifi seemed to struggle at times.

the room service was totally unsatisfactory

pool rooms for kids & teens.

bar and kitchen staff were amazing

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blended juices at breakfast we’re exceptional, and a pleasant surprise

available restaurant, pool, gym services.

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be joined

hotel is old needs to be revamped, the tv connection to personal device was not working, no late check out, the hotel did not respond to my

very nice hotel, great pool and fitness center,staff very pleasant

super fun with the kids

was under construction which was not advertised on your website, very misleading, wifi kept restarting, picked this hotel for those 2 reasons

the gym was amazing and the lobby was a great meeting place

was a bonus, and they let us keep the car in parking for a while after checkout while we went for breakfast and did some sight seeing on the monday before we left

having very noisy teenagers on the top floor, the noise made by these kids was horrendous, and although i complained to reception twice they still continued until long

check-out time was late enough that we had time to go out for breakfast before having to leave

breakfast was not included with stay, but the restaurant with the hotel offered amazing breakfast

had two kids and had to carry everything up to the hotel

gym was much smaller than it appeared in the photos and not all the exercise equipment worked

parking fee is way too high. wifi should be free these days.

we had antibiotics for kids that required fridge so staff kept our stuff in their kitchen

no room service. however, i understand the reason behind decision.

the wifi was spotty

it's nice to have a good restaurant, a room service, a valet parking option and a pool too

the only pet peeve i had was the stores and the pool area closed a little too early so later night hours would be much

spa area was not up to the mark. shower by the pool was broken.

water in the pool, too cold for kids.

have to pay extra for high speed wifi and the regular speed is almost unusable.

swimming pool was great i really enjoyed it

this would be ideal place to stay to if you have kids and want to cut down on eating out costs, with the full kitchen but the restaurant/cafe

bar and restaurant is very good

floor had a laundry room which was great

lovely bar with friendly staff - kevin the barman was great

no room service. asked for king size bed and dis not get it. was put to main floor.

good clean room excellent views of golf course and city great breakfast buffet

very spacious room, pleasant staff, nice gym and spa.

i was hoping to have the view of the golf course

the kids upstairs running till 1am so the sleep was short

it was hard to get wifi unless you were a member of the hotel

we couldn t enjoy the pool as other guests were swimming fully clothed, which is not good hygiene practice and made it

didn't get to use the gym and pool, but they were nice

kids would have loved bacon instead of sausage both days of our stay but everything else was great

it includes gym as well

it was very good. nice and clean with friendly staff. it has pool but we didn’t use that.

great gym and laundry facilities

had to pay for breakfast

i loved the space in the room, the quite, and the kitchenette

process for going to the gym is cumbersome having to get a pass from the desk every day

breakfast was great and very accommodating to children.

the wifi isn t top rates

clean room, comfy bed, w/ breakfast option

room service is only in the morning

location, clean and price. very kind to accommodate early check in

no problem, but environmental save water, laundry

staff arrange early check in for us to drop off luggage

right behind us was a busload of kids (actually there were 3 busloads) - young boys - that completely overran everything, pushing

my only criticism would be that the breakfast area was too crowded with bus loads of kids

they helped us with early check in given we had journeyed overnight

good breakfast. beds were clean comfortable. staff were very good.

was warm, the hot breakfast was amazing

- breakfast included - coffee available all day - free parking - they kindly accommodated an early check

breakfast was just phenomenal

close to where i needed to be & a great free hot breakfast! friendly staff too!

wished they offered some toiletries other than a mini soap bar and one mini bottle of shampoo for the cost of the room for one night

elevator and pool bonus's

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and loved the location as well

it has laundry machines.

great pool to relax in

rooms are spacious and very clean, with a delicious breakfast to start the day

beds were super comfortable and the kitchen facilities were great

loved that the room was cleaned every day! room was comfortable and kids enjoyed the pool.

didn't like that it took 15 minutes for the shuttle to come get us at the airport

nice size laundry

i loved the temperature of the water in the pool easy control of the air

breakfast was great.

the pool was small but ok it wasn’t busy when we went

breakfast can be better with more options to choose from

bright, clean and nice breakfast.

very clean, pool and gym very good

pool area was nice and clean, gym facilities were small but everything worked

good gym facilities

staff was excellent!! breakfast was awesome!!

pool area was nice and clean, gym facilities were small but everything worked

free parking and free shuttle to airport as advertised is misleading

the free breakfast was amazing!

great location. airport shuttle. breakfast. gym. spacious room. helpful staff

good included breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient parking, office facility

very clean, friendly stuff, shuttle to the airport

driver of the shuttle was sick when i arrived and i had to take a taxi

location cleaness great breakfast and friendly staff and service

very friendly staff and shuttle driver

close to the airport airport shuttle clean roomss comfortable beds

i didn’t get a chance to try out the pool and gym unfortunately

in a great location, they do have a pool gym and hot tub

hot tub was on the cold side but the girls enjoyed the pool

pool water was too cold. tub should have a hand rail.

breakfast was good, however, i would have liked a larger variety of cereals, yogourts, etc

easy access from the main highway. room to park with a small trailer.

the spa is nothing to speak of

not much food to choose and no room service at night

breakfast: i wish they had halal food. i only had tea!

good break fast , better wifi

one vehicle of their airport shuttle service was working, long waiting times and car with just space for 4 or 5 with luggage

clean, modern, enjoyed the bar at ground level to unwind

light in entrance and bar area creating a nice ambience

it has everything you need, cool swimming pool and gym, comfortable bed and sofa

of breakfast options

wonderful place. i really love it. my kids enjoyed your pool.. stuff was friendly and helpful.

since breakfast was just a take out i feel that they could have added a bit to it - it was underwhelming,

only one person could book the gym at a time

a little noisy when the kids were left unsupervised.

pool was great

gym didn't have many machines

salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with great food

the gym and pool are perfect, the spa services are top notch and the employees throughout the facility

clean rooms comfy bed great location free parking shuttle to event fast delicious room service

very clean. spacious. great restaurant, spa and gym too. loved it.

the grounds, pools, gyms and surrounding area are top notch

appreciated the complimentary breakfast which had a good selection of items

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

it was crowded and busy with bus loads of kids

location is good. has parking to accommodate trailer.

breakfast was absolutely delicious and plenty of choices, my kids loved it

when we arrived on friday, the kitchen area was made available to us for a family dinner, even without prior request

kitchenette, and the free breakfast

was so great to have a kitchen, but would have loved enough supplies for everyone

kitchenette, and the free breakfast

everything, the suite, the pool , the gym , the people

bar only open until 11pm we would get back from the curling we were watching and there was no where

breakfast is absolutely amazing , fresh fruits and toasts are great. very friendly staff .

i was quite fortunate to get parking spots within a short distance to the entrance

could have better wifi service but other than that, everything was amazing and i would not complain about the

free parking and staff got to know us a bit as we were there three days

privacy breakfast the view bathroom robes the fridge t.v. pool am short i was able to swim

also, there were kids running up and down the hallway, shouting, banging doors etc

kids thought pool too small ;)

great fitness centre

breakfast was great clean hotel friendly workers

swimming pool under construction

breakfast food not enough option, bacon is overcooked

staff at reception friendly. room clean. nice gym.

the pool and hottub, bar, and lounge were a great addition

good breakfast variety and it was replenished often and quickly.

really enjoyed the pool + hot tub, gym and friendly staff!

breakfast just ok ,and they didn't have the toiletries like a lot of hotels right in the showe

there was a swimming pool and gym available though i didn't use these

breakfast was beyond any hotel breakfast we've experienced

clean, had everything available ie laundry food drinks