the virus made the free breakfast unavailable

pet fee was high $50, 25 per pet, on top of room $60, plus $50 incidental deposit, plus lousy

smelly water from bathroom and noticed a roach and excessive pet fee

booked this hotel because pets stay free, well that’s not the case

was incompetent and/or extremely rude

the bedding and bathroom were clean but the coffee bar with the microwave and fridge were dusty as if had not been cleaned in a while

the room was nice i enjoyed the pool and hot tub and the staff was very friendly

bar is a nice touch for gathering with family

actually booked this particular hotel because of the indoor pool & jacuzzi, but both were out of order

the pool could've been opened

good laundry and coffee set up

the room had a sitting area. the staff was helpful. onsite laundry.

breakfast area minimal seating might open the pool area for eating?

breakfast was great

hot breakfast was nice and the cleanliness in the hotel was excellent.

the breakfast was great, and plentiful

everything was very nice. from the employees, to the room, to the free breakfast. everything!

we didn’t have breakfast just coffee

paying for breakfast

i wish we had arrived at the restaurant for breakfast earlier but we took our time getting up because the sheets were so soft

pool clean

there was no breakfast

the spa was awkwardly located and small. the bed was lumpy and uncomfortable

were really bummed that the indoor pool and hot tub were closed but we figured that was more than likely due to covid

the staff and the breakfast was awesome

friendly staff, the very clean rooms, the fitness facility, the grounds were well kept and the atmosphere was very acceptable and the

there was a lot of water on the 1st floor and on the elevator floor from kids running wet

on the plus side the pool was great and the “on the go” breakfast was, as well

cleanliness and breakfast was good

good breakfast

easy access. clean and breakfast was pretty good

pool was smaller than expected. there were no pool towels on the rack. elevator extremely slow.

pool area was just ok.

elevator for pool view room

the kids liked the pool, even though it is not heated

the breakfast is excellent

i loved the friendly staff! the breakfast and price were excellent.

lack of breakfast options was disappointing

breakfast, clean floors, easy access to the pool.

location to sfa and restaurants. pool was nice.

bed was comfortable. close to sfa. friendly pool was amazing chlorine was just right.

of covid-19 no breakfast and they could have a ice machine closer to room and other than that my stay was terrific