from reading kids very hungry and my husband is diabetic could not check in to room even though after 3 pm and

isn't nothing to dislike about this place very nice when they get spa and gym and swimming pool sorted will be

550),so was abit taken aback

the hotel is beautiful and very clean, our room was overlooking the golf course with very large comfy bed

of character and parking good size rooms, nice clean comfy beds, friendly helpful staff, very quiet location,

full english breakfast was marvellous - the preserves were particularly flavoursome, as was the succulent black

location, cleanliness the breakfast was probably the best we've had in a long time

excellent staff rooms and breakfast

excellent choices for breakfast ideal location for town and bus stop that busses run every ten minutes

d manage to have an early check in which was nice) especially if you have to check out at 10am/10

at least the manager could have given us a free mars bar after late arrival

had a small bar lounge area and fast food on the doorstep

adequate bar facilities

plenty of ev chargers all around

everything , have stayed before, good having ev chargers that work close to hand .

wifi weak

with is that it wasn't made overly clear what to do with the food trays brought up to the room if room service was requested

obviously bar prices

fantastic grounds. fantastic room. parking is a real bonus.

building with gorgeous period features, with loads of parking close to the hotel and beautiful grounds

loved the gym, overall fabulous place to stay

particularly loved the experience rooms where you could relax after a treatment and the infinity pool on the roof, is so relaxing, you can bliss out and gaze into the trees or up at the stars

really enjoyed the property facilities

unfortunately the pool was unopen due to refurbishment. shame

the gym could be improved.

pool cabin was away from the rest of the facilities so you had privacy and your own space which was

believe the excellent breakfast was included in the price

stayed in the pool villa which was fantastic, the space was very private and the hot tub is great

breakfast was very good

way as it stayed on for a long time after you left which wasn't very good in the night juices at breakfast weren't labelled or not that i could see

very clean, excellent breakfast choice, friendly staff, lovely area.

dinner was extremely good as was the breakfast

the evening meal was superb and the breakfast was plentiful and delicious

rooms to a high standard and breakfast serving one of the best we've had

we ate lunch ,dinner and breakfast while here and the food was absolutely amazing

lovely atttentive staff. fantastic full english delivered via room service

room service arrived to our door on time and really hot

have breakfast we liked the room the bar area

lack of information in the room re safety eg information what to do in an emergency wifi

room service phone was not picked up and l ended up sleeping without a meal,

the gym is very limited

gym was a bit cramped and would have benefited from a lick of paint!

i was told that as an ihg member we could have late checkout of 2pm

breakfast, hot and tasty food

too hot in breakfast area.

experience, due solely to the staff being outstanding in their service to me, and not just the kids

the manager of the gym also very helpful

for room service at night was rather limited

the spa facilities were great and the breakfast was brilliant.

the room service was great and the staff were friendly

room service were good, it was clean, toiletries restocked daily

superb location. stunning comfortable room. great bar too.

wifi logon too complex

we had a few drinks later on in the night in the hotel and they were lovely but not only that the bar stays open for residents on a night time

room was well presented and modern with free wifi, tea & coffee, bottled water, slippers, dressing gowns, tv etc

beds, amazing food (room service is definitely worth it (*) the room service was quick and friendly (+)the view, the room service was quick, efficient and friendly. the bed was very comfortable. (-)were a bit disappointed to find the restaurant served exactly the same menu as the bar and room service (pub type dishes in the main such as sandwiches, burgers etc) (+) room service quick & efficient, food was lovely (-)room service (+)nice spa and pool very good breakfast nice room service friendly stuff (+) excellent room service too (+) brilliant room service options (-)room service was unacceptable, not taking orders, bringing wrong orders, phone in room not working,

excellent evening dinner & breakfast

pool could have been a warmer

everything was superb,the dining,the breakfast and in particular the staff was outstanding

gym is too small

nothing around so very good if you want peace and quiet , but busy enough with lovely bar attached to hotel

staff were great, really made us feel welcome food in the bar was varied and great quality

were very accommodating with our booking, making sure our room was ready for us to have a very early check in at 10

early check in and late check out

early check in and late check out

wifi was a bit tricky since you need to enter your email address every time to use it

the lounge bar was relaxing and interesting, parking onsite was secure

we had the lobster fish pie as room service

room service was excellent

we ordered room service for 7

breakfast could do with a children s menu or rate because kids around 6 to 10 only eat half the amount an adult does just a waist of food and money

the tv/bed set up in the family room was odd with kids able to watch tv but parent's can't see it at the same time so we just switched it off

was amazing, only downside was that the wifi and signal isn't great in the underground rooms

location was great. room service excellent

the tv/bed set up in the family room was odd with kids able to watch tv but parent's can't see it at the same time so we just switched it off

the breakfast smelled amazing and i will try that next time

kids loved the hot tub

breakfast excellent

jacuzzi/hot tub/gym etc were ion sheds out the back and locked,and would need to be pre booked

suming i had kids in the room above me) the parents felt it was acceptable to let them run and jump like they

we had free netflix on our tv and a good wifi signal

room had a four poster bed which was extremely comfortable and a spa bath with plenty of hot water

it was a lovely old house, in a great position. we loved the huge spa in our room.

breakfast was amazing especially the sausage .staff was friendly.bed was comfy and room clean

some trouble with wifi connection

the bar is lovely, atmospheric and comfortable

staff didn t know room service was available after the 10pm curfew in the bar and didn t put the charge against our

the bar is so nice ,espresso martini 10|10

which i did not realise on booking this meant it was noisy and we had a permanent view of the laundry storage both dirty and clean as doors were permanently left open

as we arrived and when we left, there were piles of dirty laundry left outside our room

until arrived 10 minutes before check out, missing breakfast and as we had to return home for our kids, missed a few hours walking around the city as was at the races the day of check in

spa being refit but can t be helped

know it’s not about the building) also for the pool times i would recommend having a family and kids slots, as when we went down there was a lot of kids and hard to relax and have a leisurely

spend the money as service for us makes it from arriving at hotel the valet was amazing then early check in staff were great, christmas decorations was a nice touch

wifi didn't work

snacks and eats at the bar very pricey. gluten free choice is good but could be better.

good gym

current trend for room service is that you need to ask for it, this should be done without asking

there was nothing we didn't like my daughter even got to use the gym

nice and central good comfortable room and bed good breakfast

of doors from cleaners, we were hoping for a nice lie in as we don't get it much with 2 young kids but then constant banging that didn't happen

wifi connection

proximity to station and all attractions all brilliant. superb breakfast

location was convenient for us. ev charging was at 50kw and cheaper than most at 35p/kwh.

good quality drink at the bar available to