superb staff, simple to park. great location. very spacious rooms. kids loved the balcony.

says parking but no hotel car park just a free for all layby opposite and parking in town or down the

parking possibilities in front of the hotel are limited

it adverties free parking

com mentioned free parking but no mention that it was 200 yards down a steep hill turn left go under the bridge and

free parking outside the accommodation

unfriendly staff rooms not very tidy wifi didn t work potentially bed bugs

location and breakfast

shower wall has a strong grab bar to prevent falls 3

breakfast

wifi was available and was staffed all the time.buffet breakfast was great.

it was clean, had multiple facilities, free parking and the good view was a bonus

great to have on-site parking and a lift

was quite central only a few minutes to the town centre, off street parking was a a real bonus

the apartment is rather small but clean, modern and well equipped

parking space, great view

e had a superior double), was a

t

the bar area and restaurant is beautifully decorated our room,

no restaurant or room service

bartender very rude and not accomodating

spa complicated to book

spa is a joke. expensive and poor breakfast. not professional staff.

spa not working but not sure it would have been very nice anyway in the basement

wifi service was poor when we asked at the reception we were told it was broke but when we asked

breakfast was just ok for buffet.

wifi didnt work

smell of drains. poor wifi. didn't like bathroom off bedroom. wasn't convenient for everyone.

only downside was that i had to step out of my room to get the wifi and it would get lost when i would go back in further away from the door

the swimming pool is great

arranged for early check in and kept luggage for couple of hours after check-out

wifi inside the room is very slow.

location in respect of the domain, breakfast was always topped up and plentyful, we loved the bar area as it was always quiet and lots of seats

wifi was spotting and would often go out---however we did get 2 days of bad weather with rain.

very noisy at night on account of the bar adjacent to the hotel

could have explained politely)i got them from the bar where the lady happily helped

daily maids service was great and wifi worked well with no issues

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

no room service for food or water

rooms were great, pool was nice and location.

the hotel itself, the location, and the pool.

sheets and towels smelled funny, may be due to laundry soap or disinfectant - like it did not dry properly

the pool has a nice view

breakfast, view from room balcony, comfortable bed, room service.

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

friendly helpful staff comfortable bed room service available

lovely hotel close to everything, breakfast super

they even gave us a packed breakfast since we were leaving early

personally didn t have an issue in my room, but my friends could not get wifi service in their room

wifi as terrible in the floor i was on

the wifi didnt work properly and the breakfast didnt have much variety

wifi should be in all rooms

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

basic breakfast

breakfast was dreadful and only available 8-9am

could be better breakfast choice

breakfast was very good, variety of food. very good location. very nice and friendly staff

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

after two hours waiting with two kids at the bus stop

location, cleanliness, efficient staff, lovely bar area, good value for money

super close to the sanctuary, kids club was great, rooms were nice, restaurant has high chairs, staff were very friendly and

bad window view and dirty kids play area. and it was very expensive

perhaps the wifi connection was not so fast

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

good wifi connection

early check in.. professional and helpful..

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

r and reception)

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

or little french speaking staff

food and drink sevice at the downstairs bar wast great

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

it s not a dislike, but there isn t a full bar that i saw.

right in the heart of lourdes, not that great wifi otherwise perfect!

there was no mini bar in the room.

intermittent wifi connection even inside the room

the wifi is good

facilities for kids

lots of room with 2nd bathroom in loft, vey clean. good options for breakfast in hotel

very good breakfast. staff helpful. central location. free car parking and free wifi.

shared private parking.

noise with the bar round the corner

very good stuf exelent location very good parking every thing done ud83dudc4d

parking was not free

sometimes at night the bar area wasn't covered.

wifi not functioning properly. according to website photo completely different the room.

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

terrible wifi, terrible bed, tiny bathroom

very, very poor wifi

the lift was out of order for tje first two fays. there was no bar after evening dinner

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone else had used there

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

could do with more bar staff

stop bus to airport next to but i think in the room should be a small fridge as you say a frigo bar although it is not essential

staff were helpful but the reception staff doubled as bar staff on saturday afternoon

were all lovely, reception, bar and breakfast staff

fair breakfast

excellent location free wifi welcome drink great secure parking especially with a roof box

t much choices) a lot of groups that made a lot of noise wifi very

had problems with wifi connection in the room

poor wifi in rooms

we slept with open windows but you get distured with the noise from the customers in bar resto downstairs

poor wifi

maybe the wifi could be password protected as it is open.

great location free wifi only a few steps to the centre and grotto

air conditioning next to a very noisy bar so hard to sleep ar night