the pool, while wonderful, had some cosmetic damages - nothing major.

kids said the pool was cold....other than that, nothing!

free parking right in front, well lit, felt safe

t much parking in front).

was no complimentary breakfast and the restaurant on site was closed on sunday morning

clean, great breakfast, friendly staff, and comfy beds

breakfast choices

breakfast was good and the bed the nicest i have slept in for a while

pool was very nice and area was clean

the kids enjoyed the pool and the adults the hot tub

i love that they have a full breakfast. included biscuits and grave, pancakes, sausage and eggs

the pool was closed

had requested an early check in for 1 pm, and the request was accommodated

great staff, great breakfast

wish the pool had been open but that's it

great location. didn't eat the breakfast.

positioned at the second main entrance directly across from the gym and elevator, and pool

nightly drinks, dinner, incredible breakfast -- all included

hot breakfast, bathtub in bathroom, fitness room, location

the rooms were big, easily fit all of us, even my super tall kids and husband

nice rooms, nice breakfast, just right for the price, friendly staff

bed was comfortable, room was clean, staff was friendly/helpful, breakfast was good

the spa would not bubble

the jets in the whorl pool needs to be set higher

from checking in, breakfast, pool, conversation between the staff, their concern for our safety with the bad weather to

it was clean, super comfy! there was a pool and an actual breakfast!

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant coffee

laundry facilities were adjacent to our room

the other thing i liked was there is an onsite laundry facility

was a little disappointed with the selection of breakfast foods provided

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

the pool was lovely, but my husband doesn t like to swim

room service and discrimatory factors in the coffee shop.

location, pool, restaurant, decor, wash rooms, hygiene, room service, staff

i loved the fact at the pool had the chair lifts for handicapped people

very nice hotel. close to dr. office. nice cafe and bar in lobby.

the provided breakfast was poor at best. the fitness center was small and poorly equipped.

clean, well insulated against sound, friendly staff, good breakfast and hot water, tea and coffee always on hand

friday's breakfast was not as good as saturdays.

we needed a clean room to sleep and shower with a quick breakfast

they have laundry room. very convenient.

the buffet breakfast and evening reception was the highlight of our stay and the pool was great

hotel was super clean. staff was nice indoor pool was open

the kids running in the halls at all hours and the repairs in room next to me with hammering

only thing that i didn’t like was the fact that the sports team kids staying there were not supervised by their parents

very clean and comfortable room. staff allowed late check out due to our attending a funeral

hand soap at the kitchenette

laundry(

cleanliness, wifi ease of use, exercise machines, kitchen glasses and bowls

the kitchen was really nicely equipped

the room setup gym

breakfast sausage

we were looking forward to your hot breakfast bar as in the past however with covid it wasn't available

pet fee was expensive

pool wasn't as warm as we anticipated. wished there was a jacuzzi.

the towels at the pool and gym were out a few days.

everything was great! my family enjoyed the pool and breakfast!

disliked the fact we couldn't eat breakfast like we planned but it wasn't because of the hotel it was a personal matter in our home

breakfast was unreal amazing. clean room and super friendly staff

the breakfast was great and the room felt really secure

breakfast was not all that good

kids in the hot tub, no one told them to get out, even when the staff came into the pool area

kids running halls during quiet time no security, 15$ a day for parking what s up with that never

while getting the room switched out there was a lot of kids running around and noise in the hotel

no bathroom by gym or pool. weird construction?

i especially liked being able to easily access netflix on the tv, and the free wifi the staff wised me up to

loved everything. it was clean and the staff was nice. pool area was clean. breakfast was good!

indoor pool and hot tub

we then went to the pool to relax, and enjoy our drinks while the kids played

we had a great breakfast and the evening light supper was just the right size

my kids enjoyed the waffle station

nice bar in the foyer

snack bar and bistro

rooms where nice pool was nice

only downside to the whole stay was the pool room being cold - the pool itself was a great temperature, but the room was freezing

pool extra small but i typically dont use

kitchen area was dirty and trash was over flowing

convenient handicap parking

odd parking

not partake in breakfast but was afforded a to go breakfast bag

game weekend. kids run wild. trashed pool and excercise room.

location great. just ate at snack bar which was good.

something i didn't like but in the bar area it would be nice if there could be an area with a little more privacy and quiet, not a

wonderful pool area for the kids.

plus it was quite even with the event going on and all the kids running around

very appealing restaurant and bar area, well furnished gathering areas

the hotel is super nice, pool is nice. nice big clean room. friendly staff

we were a little disappointed that there was no hottub with the indoor pool.

no pool

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years- so i was taking a night

would have been nice to know ahead of time that the pool was closed for maintenance

the food at your bar and your drinks were pretty pricey.

wonderful staff. continental breakfast excellent

staff busy at the bar quite a lot

very modern and clean. breakfast was nice.

i love the extra wet bar sink

they didn t have cinnamon rolls on their breakfast bar. they are delicious at holiday inn s.

breakfast wasn’t included which is a bonus with kids but it was ok.

we did not eat breakfast or use the pool but both areas were clean and well maintained

also earlier pool hours would be

the staff was friendly, the breakfast was good with plenty of options, and the pool was clean and enjoyable for our family

i guess if you really had to say anything that could be slightly better it would be a bigger bar and a little better exercise room

i love the convenience of having a bar and restaurant

my spouse and i loved the late check out

was very comfortable and the facilities like the pool and gym were very nice

how clean and friendly the staff was minus one waitress at the bar she was rude

i asked if it would be okay if we ate at the table by the kitchen

we stayed another night for his follow up appointment but that night a group of kids from a sporting event were in the hotel and at almost 11:00 p

breakfast was a bit better in regards to regularly included breakfasts

pool and gym were top notch

laundry facility on site would have been nice and some door hardware to keep the doors to the rooms

the pool was nice and not super crowded

cleanliness and breakfast

only thing we didn't like was the continental breakfast options, but i understand that covid makes things difficult with food

clean and nice breakfast.

swimming pool had a ring around it…needs a scrubbing

nice pool

perfect place for 2 adults with 3 kids. we stayed christmas night.good breakfast.clean.

breakfast

site was crowded with kids and their parents, so breakfast was quite busy and was constantly out of product

and that included hungry soccer kids and rugby young men

the adults had an amazing time at the bar with thad who was an amazing bartender and super accommodating and patient with us

were disappointed that that pool wasn't open

the pool or spa wasn't open

the lobby had a bar area, a pool table and a sitting area

the lobby had a bar area, a pool table and a sitting area

pool was heated

clean, quiet, comfortable, friendly courteous staff. great convenient location. good breakfast!

we appreciated the kind staff who gave us a slightly early check in

breakfast wasn't fabulous, but the room was so comfortable and welcoming

pool was very cold. brrr

location, nice lay out, great breakfast buffet

plus, free parking

the breakfast was awesome - biscuits and

the complimentary breakfast was wonderful

unfortunately we had to call the desk to have people st the pool turn down the boom box and be quiet 4 times before we gave up

breakfast spread better than most

the pool was warm and comfortable for swimming. staff were pleasant, clean room.

is new with all the amenities you’d want: fitness center, outdoor meeting space, indoor pool, and best of all: modern rooms with microwave,

cleanliness, breakfast. pool and lobby area

is new with all the amenities you’d want: fitness center, outdoor meeting space, indoor pool, and best of all: modern rooms with microwave, fridge, kuring coffee maker, and stylish yet

bigger pool

pool was too cold..even when super hot outside

the bed, the pillows, the sheets, the simple cleanliness of it all, the pool, the breakfast!

there wasn't enough parking. one vehicle was towing a trailer and parked across five spaces.

also the man who made our delicious breakfast was super kind

hotel was under renovations and the pool/hot tub was closed

great breakfast!

pool needs cleaned and more attention to it

the pool couldn’t even be used because it was freezing cold and smelled of bleach that it wasn’t

whole place stunk like chemicals, there was construction all over, the pool was closed and this was not disclosed prior to

the rooms are very spacious. i room had a small kitchen. the beds are really comfortable.

the kitchenette

rooms were extremely spacious was not expecting to have a whole kitchen in the room

our room had a kitchenette

livng room, well- stocked kitchen, comfortable bed, separate temp controls in living room and bedroom, big

wifi had issues keeping up with a roku portable but the connection was good

never watched tv or made it to breakfast or used the wifi

the ice-cold pool.

cleanliness, the location, the pool area was nice and clean, and our room was just like the picture

pool small overcrowded with kids.

location is great right on the plaza and the pool is on a nice rooftop

the rooftop pool with an adjacent bar area is nice

i encountered on the staff from valet to front desk to room service to housekeeping was exceptionally friendly and helpful

we really enjoyed the patio and the room service

wine list in main bar needs to be improved.

quiet, other than the large family across the hall, but the kids were just excited so no foul

how it also had a gym and a pool

worst problem = charged $75 pet fee

was put in a room near to swimming pool & gym - gets noisy with kids running around.

staff, location, cleanliness, price, free breakfast, comfy bed, pet friendly, heated indoor pool

the lobby is nice for breakfast and i had two friends visit in the evenings, we sat in the lobby to visit

quiet, comfortable, good breakfast.

chicken sausage at breakfast was awful!

the breakfast was hot and yummy

breakfast was good and had a nice selection

the renovations, the noise, the gym is being renovated and the website did not mention it!

only issue i we had was with the hotel bar restaurant seater who acted like my fiancee and i want good enough to be there

kids and i needed it

pool was fun

the pool was closed. the main reason i booked this hotel was to swim in the indoor outdoor pool.

they went out of their way to speak to me every day, from the kitchen to housekeeping

it was clean , the staff were very friendly, the free breakfast was actually pretty good.

had a mini kitchenette

hear people above or beside me and i felt our room was well insulated and of good quality that my kids weren’t bothering people below or beside us as well

the gym looked nice, but we didn’t use

water pressure in the shower; had to call room service for bottled water; pool was closed

pool is beautiful but not relaxing when overrun with kids jumping and screaming.

however, i did enjoy bar in the lobby and the fitness center

cleanliness, staff friendliness, pool area.

asonal); room next to me was smoking marijuana

delicious everything breakfast

selection at the breakfast bar was lacking

indoor pool is small but good for family with little kids who just want some splash time, not for people who want to chill by the pool

really have no complaints but the only thing was the pool area was out of order and it would have been nice to relax by the indoor pool

they want and don’t care about there guest having to park across the street and walk with young kids lounge and trying to get across a busy street at 10pm at night

kitchen needs dishes & utensils replaced. no ice bucket.

th breakfast is excellent, congratulations the room very clean and comfortable.

hotel was very nice about accommodating an early check in

very clean, super nice helpful staff, great breakfast we will be staying again.

breakfast was good

no pool or hot-tub

was good, bar was good, bartender was enjoyable and knowledgeable, close proximity to the plaza, and

they both loved the hotel and room service

24 hour room service would have been wonderful.

bar and dining room mgr

family friendly the bar stayed open late

price of cocktails at the hotel bar

liked the indoor parking and on site food and bar areas

gym was absolutely wonderful, as was the lounge, bar, and the overall look and feel of the hotel

the bar and drinks were excellent

great beds, great breakfast

it was clean and the kitchen amenities were good

we were here for a very short road trip and i saw, but didn't use, the gym, computers, pool, patio area, area to purchase snacks

rooms, comfortable beds, very clean, personable and helpful staff, nice pool, good

warm pool, great exercise equipment, well stock kitchen

gym seemed well-equipped although i did not use during my stay it due to illness

it’s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

good location. nice fitness center. decent upkeep.

wifi didn t work. not a great area of town

wifi did not work, fridge did not work, and ice machine on my floor didn't work

was told there was year round pool, turns out there wasn't

also like having various eating options just across the parking

advertisement said it has swimming pool and hot tub but didn t have hot tub

shuttle service

the gym is a great for a hotel gym

the free shuttle was very helpful for helping us get around to the nearby area.

the booking told us that there was a shuttle, but when we got there, they said they didn’t offer that service

shuttle service was great!

com that the sofa bed be made up when we arrived, for the kids

no room service

dated hotel, dirty rooms, small spaces, nothing to do for kids, very very low water pressure, not suitable for girls with long hair

my son enjoyed the gym

room service was fast and the food was delicious

clean, good breakfast , updated rooms, and the friendliest staff i've ever had the pleasure of encountering

gal at front desk was great. breakfast was good.bed was nice and comfy

just starred at me when i walked in the kitchen to see if there was coffee and breakfast

didn't have the breakfast

breakfast was good. had problem with the lights, taken care pronto.

location was nice. the pool was also good.

great breakfast and hospitality at breakfast

pool and hot tube water was perfect temp couldn't have been any better

people were trying to leave, we saw no one st the front desk when we were eating breakfast and witnessed them waiting impatiently

pool and gym area are not really fit for use

very clean, nice rooms, and great breakfast

guests above me were rather noisy late at night, but expected during summer months with kids.

hotel because it had a good price that all of us could afford and a heated swimming pool for the kids

to the appointments we had, we were unable to eat the breakfast

faucet to our spa was broken

staff is very friendly, good breakfast, warm pool, and clean facilities.

breakfast was not great but it was better than other hotels.

my room smells like gym sweat body

great location ,very comfortable beds,front desk people amazing. breakfast was good

my own space unbothered, and breakfast

awesome gym, steam room, sauna and indoor outdoor pool

location, activities and pool!

the pool and gym were very nice and clean

kids menu or ala carte on the menu

nice indoor/outdoor pool. close to lots of shopping - restaurant.

is across the street from a bar and got a little loud in the wee hours of the morning but the staff did everything they could

i wish that the espresso bar was open earlier than 7am... even 6:45 would be great!

loved it all except for no room service, easy access to food or coffee machine in the room.

i have stayed here before but experienced the bar for the first time on this trip

room and gym were both very nice

the staff at the front desk and bar were extremely nice

nice bar in the lobby with ample room

i liked how everything was fresh and new like and the bar was convenient and good

what breakfast?? the gym was not cleaned daily.

they do not explain anything about the hotel when checking in, gym info, room location, anything about the random named rooms all around, the bar, literally

the friendly staff, how immaculate the rooms were and the hot breakfast!

the pool was nice

clean, customer service when i called to get a room with a tub, tasty breakfast

the pool

breakfast needs to be better !